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Former Blizzard Employee AMA on Reddit - Page 14

Forum Index > SC2 General
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Excalibur_Z
Profile Joined October 2002
United States12256 Posts
Last Edited: 2013-06-08 22:30:00
June 08 2013 22:29 GMT
#261
On June 09 2013 07:22 ragz_gt wrote:
Show nested quote +
On June 09 2013 07:03 datscilly wrote:
I feel like too many people in this thread are overeager to defend Blizzard, by attacking this person. They are attached to Blizzard, or something. Personally, I don't feel this attachment to the company.


I would not defend Blizz as I'm not happy with them in any way of shape, but this guy is a joke.

Unless he worked in upper management, he has no real knowledge of the situation than anyone else, no idea what made him think his AMA would be interesting or worthwhile in anyway. He (and most people commenting) seems totally lack any idea how software development work. And no, I do not believe he worked as QA, at least not software side. Every single software QA in my team (I'm software dev) has a BS in engineering or CS at least, and I don't know a single SQA who would work for 12/h, or 22, even considering how people throw themselves at gaming companies and result in lower pay (salary for a fresh out of college jr SQA is about 60k). GM though, I can totally see, as he seems on par with my experience with Blizz GMs. Not to mention that bad mouth previous employer is always a dick move and poor reflection on character. There probably was a really good reason to why he was fired.


$12-15/hr is pretty common in the game industry for QA temp work, at least as of 3-5 years ago. It could be slightly more now, maybe $13-18.

Note that their title is "QA Tester" or "Game Tester" whereas QA in your company is probably closer to "QA Engineer" or something like that, where the work is a little more involved.
Moderator
Caihead
Profile Blog Joined July 2011
Canada8550 Posts
June 08 2013 22:30 GMT
#262
On June 09 2013 07:27 -Kaiser- wrote:
Show nested quote +
On June 09 2013 07:22 ragz_gt wrote:
On June 09 2013 07:03 datscilly wrote:
I feel like too many people in this thread are overeager to defend Blizzard, by attacking this person. They are attached to Blizzard, or something. Personally, I don't feel this attachment to the company.


I would not defend Blizz as I'm not happy with them in any way of shape, but this guy is a joke.

Unless he worked in upper management, he has no real knowledge of the situation than anyone else, no idea what made him think his AMA would be interesting or worthwhile in anyway. He (and most people commenting) seems totally lack any idea how software development work. And no, I do not believe he worked as QA, at least not software side. Every single software QA in my team (I'm software dev) has a BS in engineering or CS at least, and I don't know a single SQA who would work for 12/h, or 22, even considering how people throw themselves at gaming companies and result in lower pay (salary for a fresh out of college jr SQA is about 60k). GM though, I can totally see, as he seems on par with my experience with Blizz GMs. Not to mention that bad mouth previous employer is always a dick move and poor reflection on character. There probably was a really good reason to why he was fired.


QA for software development is quite different from QA for video games.


So you are admitting that the barrier of entry is quite low and that the level of involvement this person would have in the company is low as well, basically reinforcing the fact that he has no real knowledge of the situation?
"If you're not living in the US or are a US Citizen, please do not tell us how to vote or how you want our country to be governed." - Serpest, American Hero
ragz_gt
Profile Blog Joined April 2012
9172 Posts
June 08 2013 22:31 GMT
#263
On June 09 2013 07:27 -Kaiser- wrote:
Show nested quote +
On June 09 2013 07:22 ragz_gt wrote:
On June 09 2013 07:03 datscilly wrote:
I feel like too many people in this thread are overeager to defend Blizzard, by attacking this person. They are attached to Blizzard, or something. Personally, I don't feel this attachment to the company.


I would not defend Blizz as I'm not happy with them in any way of shape, but this guy is a joke.

Unless he worked in upper management, he has no real knowledge of the situation than anyone else, no idea what made him think his AMA would be interesting or worthwhile in anyway. He (and most people commenting) seems totally lack any idea how software development work. And no, I do not believe he worked as QA, at least not software side. Every single software QA in my team (I'm software dev) has a BS in engineering or CS at least, and I don't know a single SQA who would work for 12/h, or 22, even considering how people throw themselves at gaming companies and result in lower pay (salary for a fresh out of college jr SQA is about 60k). GM though, I can totally see, as he seems on par with my experience with Blizz GMs. Not to mention that bad mouth previous employer is always a dick move and poor reflection on character. There probably was a really good reason to why he was fired.


QA for software development is quite different from QA for video games.


He obviously meant (or tried to falsely imply) SQA though with it's close association with dev.
I'm not an otaku, I'm a specialist.
ragz_gt
Profile Blog Joined April 2012
9172 Posts
Last Edited: 2013-06-08 22:36:34
June 08 2013 22:33 GMT
#264
On June 09 2013 07:29 Excalibur_Z wrote:
Show nested quote +
On June 09 2013 07:22 ragz_gt wrote:
On June 09 2013 07:03 datscilly wrote:
I feel like too many people in this thread are overeager to defend Blizzard, by attacking this person. They are attached to Blizzard, or something. Personally, I don't feel this attachment to the company.


I would not defend Blizz as I'm not happy with them in any way of shape, but this guy is a joke.

Unless he worked in upper management, he has no real knowledge of the situation than anyone else, no idea what made him think his AMA would be interesting or worthwhile in anyway. He (and most people commenting) seems totally lack any idea how software development work. And no, I do not believe he worked as QA, at least not software side. Every single software QA in my team (I'm software dev) has a BS in engineering or CS at least, and I don't know a single SQA who would work for 12/h, or 22, even considering how people throw themselves at gaming companies and result in lower pay (salary for a fresh out of college jr SQA is about 60k). GM though, I can totally see, as he seems on par with my experience with Blizz GMs. Not to mention that bad mouth previous employer is always a dick move and poor reflection on character. There probably was a really good reason to why he was fired.


$12-15/hr is pretty common in the game industry for QA temp work, at least as of 3-5 years ago. It could be slightly more now, maybe $13-18.

Note that their title is "QA Tester" or "Game Tester" whereas QA in your company is probably closer to "QA Engineer" or something like that, where the work is a little more involved.


That might be the case but company rarely if ever hire full time QA / Game testers. They usually get summer interns or part time student and it's more of a fun job rather than a paying one.

Also they would have no real interaction with devs as they work on completely different level, the guy obviously is making himself sound like he has idea about how devs operate.

Now, if he was actually a disgruntled part timer, it would make the whole thing even more hilarious.
I'm not an otaku, I'm a specialist.
nucLeaRTV
Profile Joined May 2011
Romania822 Posts
June 08 2013 22:40 GMT
#265
Why were all his posts removed? I missed the AMA -_-.
"Having your own haters means you are famous"
Excalibur_Z
Profile Joined October 2002
United States12256 Posts
June 08 2013 22:44 GMT
#266
On June 09 2013 07:33 ragz_gt wrote:
Show nested quote +
On June 09 2013 07:29 Excalibur_Z wrote:
On June 09 2013 07:22 ragz_gt wrote:
On June 09 2013 07:03 datscilly wrote:
I feel like too many people in this thread are overeager to defend Blizzard, by attacking this person. They are attached to Blizzard, or something. Personally, I don't feel this attachment to the company.


I would not defend Blizz as I'm not happy with them in any way of shape, but this guy is a joke.

Unless he worked in upper management, he has no real knowledge of the situation than anyone else, no idea what made him think his AMA would be interesting or worthwhile in anyway. He (and most people commenting) seems totally lack any idea how software development work. And no, I do not believe he worked as QA, at least not software side. Every single software QA in my team (I'm software dev) has a BS in engineering or CS at least, and I don't know a single SQA who would work for 12/h, or 22, even considering how people throw themselves at gaming companies and result in lower pay (salary for a fresh out of college jr SQA is about 60k). GM though, I can totally see, as he seems on par with my experience with Blizz GMs. Not to mention that bad mouth previous employer is always a dick move and poor reflection on character. There probably was a really good reason to why he was fired.


$12-15/hr is pretty common in the game industry for QA temp work, at least as of 3-5 years ago. It could be slightly more now, maybe $13-18.

Note that their title is "QA Tester" or "Game Tester" whereas QA in your company is probably closer to "QA Engineer" or something like that, where the work is a little more involved.


That might be the case but company rarely if ever hire full time QA / Game testers. They usually get summer interns or part time student and it's more of a fun job rather than a paying one.

Also they would have no real interaction with devs as they work on completely different level, the guy obviously is making himself sound like he has idea about how devs operate.

Now, if he was actually a disgruntled part timer, it would make the whole thing even more hilarious.


The interaction with devs is usually limited to the comments section of bug reports in the database. Sometimes you'll get a producer or developer who will come down and speak at length about the issue, but that's uncommon because usually those guys are in different departments located in different physical areas and sometimes different buildings. Maybe the teams are a little more closely knit at Blizzard, I have no idea. It is rather common for some QA testers to be passionate about the bugs they find and the general feedback they have about the game because they play it most often and know the impact inaction will have on end users.

And yeah, the work is usually temp-to-hire but for studios like Blizzard it's more than an unpaid internship.
Moderator
ragz_gt
Profile Blog Joined April 2012
9172 Posts
Last Edited: 2013-06-08 23:08:51
June 08 2013 23:08 GMT
#267
On June 09 2013 07:44 Excalibur_Z wrote:
Show nested quote +
On June 09 2013 07:33 ragz_gt wrote:
On June 09 2013 07:29 Excalibur_Z wrote:
On June 09 2013 07:22 ragz_gt wrote:
On June 09 2013 07:03 datscilly wrote:
I feel like too many people in this thread are overeager to defend Blizzard, by attacking this person. They are attached to Blizzard, or something. Personally, I don't feel this attachment to the company.


I would not defend Blizz as I'm not happy with them in any way of shape, but this guy is a joke.

Unless he worked in upper management, he has no real knowledge of the situation than anyone else, no idea what made him think his AMA would be interesting or worthwhile in anyway. He (and most people commenting) seems totally lack any idea how software development work. And no, I do not believe he worked as QA, at least not software side. Every single software QA in my team (I'm software dev) has a BS in engineering or CS at least, and I don't know a single SQA who would work for 12/h, or 22, even considering how people throw themselves at gaming companies and result in lower pay (salary for a fresh out of college jr SQA is about 60k). GM though, I can totally see, as he seems on par with my experience with Blizz GMs. Not to mention that bad mouth previous employer is always a dick move and poor reflection on character. There probably was a really good reason to why he was fired.


$12-15/hr is pretty common in the game industry for QA temp work, at least as of 3-5 years ago. It could be slightly more now, maybe $13-18.

Note that their title is "QA Tester" or "Game Tester" whereas QA in your company is probably closer to "QA Engineer" or something like that, where the work is a little more involved.


That might be the case but company rarely if ever hire full time QA / Game testers. They usually get summer interns or part time student and it's more of a fun job rather than a paying one.

Also they would have no real interaction with devs as they work on completely different level, the guy obviously is making himself sound like he has idea about how devs operate.

Now, if he was actually a disgruntled part timer, it would make the whole thing even more hilarious.


The interaction with devs is usually limited to the comments section of bug reports in the database. Sometimes you'll get a producer or developer who will come down and speak at length about the issue, but that's uncommon because usually those guys are in different departments located in different physical areas and sometimes different buildings. Maybe the teams are a little more closely knit at Blizzard, I have no idea. It is rather common for some QA testers to be passionate about the bugs they find and the general feedback they have about the game because they play it most often and know the impact inaction will have on end users.

And yeah, the work is usually temp-to-hire but for studios like Blizzard it's more than an unpaid internship.


Oh, I did not mean to suggest they were unpaid, just that people usually apply those jobs more to be able to say "I worked on this game" than actually live off it.

If this guy started as a tester and went on to become GM and later fired / laid off, his opinion is not very relevant even if he didn't have a bone to pick.
I'm not an otaku, I'm a specialist.
-Kaiser-
Profile Blog Joined November 2011
Canada932 Posts
June 09 2013 11:31 GMT
#268
On June 09 2013 07:30 Caihead wrote:
Show nested quote +
On June 09 2013 07:27 -Kaiser- wrote:
On June 09 2013 07:22 ragz_gt wrote:
On June 09 2013 07:03 datscilly wrote:
I feel like too many people in this thread are overeager to defend Blizzard, by attacking this person. They are attached to Blizzard, or something. Personally, I don't feel this attachment to the company.


I would not defend Blizz as I'm not happy with them in any way of shape, but this guy is a joke.

Unless he worked in upper management, he has no real knowledge of the situation than anyone else, no idea what made him think his AMA would be interesting or worthwhile in anyway. He (and most people commenting) seems totally lack any idea how software development work. And no, I do not believe he worked as QA, at least not software side. Every single software QA in my team (I'm software dev) has a BS in engineering or CS at least, and I don't know a single SQA who would work for 12/h, or 22, even considering how people throw themselves at gaming companies and result in lower pay (salary for a fresh out of college jr SQA is about 60k). GM though, I can totally see, as he seems on par with my experience with Blizz GMs. Not to mention that bad mouth previous employer is always a dick move and poor reflection on character. There probably was a really good reason to why he was fired.


QA for software development is quite different from QA for video games.


So you are admitting that the barrier of entry is quite low and that the level of involvement this person would have in the company is low as well, basically reinforcing the fact that he has no real knowledge of the situation?


Uh, are you confusing me with someone else? Obviously?
3 Hatch Before Cool
Seiniyta
Profile Joined May 2010
Belgium1815 Posts
June 09 2013 12:19 GMT
#269
On June 09 2013 07:44 Excalibur_Z wrote:
Show nested quote +
On June 09 2013 07:33 ragz_gt wrote:
On June 09 2013 07:29 Excalibur_Z wrote:
On June 09 2013 07:22 ragz_gt wrote:
On June 09 2013 07:03 datscilly wrote:
I feel like too many people in this thread are overeager to defend Blizzard, by attacking this person. They are attached to Blizzard, or something. Personally, I don't feel this attachment to the company.


I would not defend Blizz as I'm not happy with them in any way of shape, but this guy is a joke.

Unless he worked in upper management, he has no real knowledge of the situation than anyone else, no idea what made him think his AMA would be interesting or worthwhile in anyway. He (and most people commenting) seems totally lack any idea how software development work. And no, I do not believe he worked as QA, at least not software side. Every single software QA in my team (I'm software dev) has a BS in engineering or CS at least, and I don't know a single SQA who would work for 12/h, or 22, even considering how people throw themselves at gaming companies and result in lower pay (salary for a fresh out of college jr SQA is about 60k). GM though, I can totally see, as he seems on par with my experience with Blizz GMs. Not to mention that bad mouth previous employer is always a dick move and poor reflection on character. There probably was a really good reason to why he was fired.


$12-15/hr is pretty common in the game industry for QA temp work, at least as of 3-5 years ago. It could be slightly more now, maybe $13-18.

Note that their title is "QA Tester" or "Game Tester" whereas QA in your company is probably closer to "QA Engineer" or something like that, where the work is a little more involved.


That might be the case but company rarely if ever hire full time QA / Game testers. They usually get summer interns or part time student and it's more of a fun job rather than a paying one.

Also they would have no real interaction with devs as they work on completely different level, the guy obviously is making himself sound like he has idea about how devs operate.

Now, if he was actually a disgruntled part timer, it would make the whole thing even more hilarious.


The interaction with devs is usually limited to the comments section of bug reports in the database. Sometimes you'll get a producer or developer who will come down and speak at length about the issue, but that's uncommon because usually those guys are in different departments located in different physical areas and sometimes different buildings. Maybe the teams are a little more closely knit at Blizzard, I have no idea. It is rather common for some QA testers to be passionate about the bugs they find and the general feedback they have about the game because they play it most often and know the impact inaction will have on end users.

And yeah, the work is usually temp-to-hire but for studios like Blizzard it's more than an unpaid internship.


Blizzard QA's their games at any phase of developement, so the QA teams aren't as temp as with other companies. WoW patches still go through QA before ptr, same with patches for Diablo 3 (which are semi regular still) and SC2 patches. Then there's also Blizzard-All Stars and Project Titan which they also did QA on.
Pokemon Master
sc2superfan101
Profile Blog Joined February 2012
3583 Posts
June 09 2013 12:23 GMT
#270
and now League of Legends is several times more popular than WoW has ever been.

I don't get this, isn't LoL free-to-play and WoW is subscription only?

And isn't WoW a MMORPG and LoL is a MOBA?

So is this a stupid question or am I a stupid man? Or both? >-> <-<
My fake plants died because I did not pretend to water them.
Suohhen
Profile Joined November 2011
United States59 Posts
June 09 2013 12:55 GMT
#271
Regarding companies that won't listen to their customers because they feel that their customers are stupid, ignoring your customers is the stupidest thing you can do. Think of the phrase "the customer is always right." Yes it gets made fun of because the customer is clearly wrong when they are trolling you, but the target customer is paying you money to deliver what they want and the moment you forget that your customer base will begin to erode. This is a very simple concept in business and many companies miss this point by miles. Also Blizzard makes no effort to even pretend they are listening to us which is where all the backlash originates from. Lastly to those calling us crazy, the posters on this website are top notch. Of course there are frequent trolls, but there are far more of us with sound and logic responses which smash the trolls to the ground.
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