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Patch 1.5 Problems on Mac - Page 3

Forum Index > SC2 General
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wajd
Profile Blog Joined June 2011
240 Posts
August 01 2012 17:53 GMT
#41
On August 02 2012 01:05 SwordfishConspiracy wrote:
The fact that they're dropping support for 10.5.8 after it working for 2 years is pretty ridiculous. I understand their technological reasons for doing it, but they're literally changing the system requirements AFTER people have bought the game. That's a huge problem.

I'm running 10.7.4 and it's not working for me either so this isn't just a "your OS is too old" issue. They broke the game. Evidently even the people who do get the game running, they totally broke command-click (for everyone, it seems).


I'm guessing they are ignores this issue still? I don't see a updated response for all the angered Mac users...
SwordfishConspiracy
Profile Joined December 2010
United States146 Posts
August 01 2012 18:28 GMT
#42
On August 02 2012 02:53 wajd wrote:
Show nested quote +
On August 02 2012 01:05 SwordfishConspiracy wrote:
The fact that they're dropping support for 10.5.8 after it working for 2 years is pretty ridiculous. I understand their technological reasons for doing it, but they're literally changing the system requirements AFTER people have bought the game. That's a huge problem.

I'm running 10.7.4 and it's not working for me either so this isn't just a "your OS is too old" issue. They broke the game. Evidently even the people who do get the game running, they totally broke command-click (for everyone, it seems).


I'm guessing they are ignores this issue still? I don't see a updated response for all the angered Mac users...


I'm at work now so I haven't been able to check out their fixes but the battle.net forums would have the most updated info.
SwordfishConspiracy
trolldrew
Profile Joined June 2012
Afghanistan16 Posts
August 01 2012 18:37 GMT
#43
does anyone have the problem where once they exit the game, it freezes and then the blizzard launcher freezes when you try to restart it?
B(
SecondHand
Profile Blog Joined October 2011
United States329 Posts
August 01 2012 18:43 GMT
#44
On August 02 2012 03:37 trolldrew wrote:
does anyone have the problem where once they exit the game, it freezes and then the blizzard launcher freezes when you try to restart it?


Sounds like something blizzard would pull
Ladder more, win less
Oystenh
Profile Joined March 2011
Norway2 Posts
August 01 2012 18:49 GMT
#45
Im having an issue where there seems to be some kind of delay, it was the same in the beta 1.5 we could play for some time now. Both delay, and that you have to press the hotkey 2 times if you want an add-on or whatever. Cant split or move correctly either. Seems like its connected all them problems. Running on a macbookpro 10.6.8. Leaves the game almost unplayable on a higher level.
iFoundWaldo
Profile Joined August 2012
United States4 Posts
August 01 2012 19:00 GMT
#46
On August 02 2012 03:37 trolldrew wrote:
does anyone have the problem where once they exit the game, it freezes and then the blizzard launcher freezes when you try to restart it?


I am having the same problem. Doing the fix that everyone has been suggesting from the blizzard forums works, but only temporarily. After playing, it will still freeze on exit and then the fix has to be done again or else the launcher freezes again.
Annoying, but at least we can still play :-)
iamcaustic
Profile Blog Joined May 2011
Canada1509 Posts
August 01 2012 19:20 GMT
#47
On August 02 2012 01:05 SwordfishConspiracy wrote:
The fact that they're dropping support for 10.5.8 after it working for 2 years is pretty ridiculous. I understand their technological reasons for doing it, but they're literally changing the system requirements AFTER people have bought the game. That's a huge problem.

I'm running 10.7.4 and it's not working for me either so this isn't just a "your OS is too old" issue. They broke the game. Evidently even the people who do get the game running, they totally broke command-click (for everyone, it seems).

Minimum requirements for software change all the time, not just for games. Minimum requirements only reflect the current version of the software at any point in time. It's up to the individual user to ensure their system remains up to date. It's just the reality when it comes to limitations in software development. You can't both have continued patches/updates and retain the original minimum requirements forever. For small changes like balance updates and bug fixes within the original technological scope of the software, sure, but patches like 1.5 which make gigantic overhauls to the underlying technology, this sort of thing is bound to happen.

On August 01 2012 15:57 IronManSC wrote:
Yep, and once 10.8 comes out, 10.6.8 (what i'm using) will get discontinued. That's when I officially quit sc2 and mapmaking.

Hate to break it to you, IronMan, but 10.8 is already out and available from the App Store. I'm running it right now on my MacBook Pro and iMac. Why not just upgrade your OS X?
Twitter: @iamcaustic
WombaT
Profile Blog Joined May 2010
Northern Ireland27462 Posts
Last Edited: 2012-08-01 19:50:31
August 01 2012 19:28 GMT
#48
Pathetic, good work Blizzard.

1. Mac users have consistently had worse performance for the specs of their machines pretty much since release, and apparently not improved with this latest patch either.

2. Not content to service us with a worse experience than those operating on WIndows machines, now the game won't even work with 10.5.8 or under, even OFFLINE? Come on, and it's not as if this was particularly well publicised, first I heard of it was today when I tried to patch.

I'm not going to jump on the 'sue Blizzard' or 'revert the patch' bandwagon, a UI update is long due but this is ridiculous.
'You'll always be the cuddly marsupial of my heart, despite the inherent flaws of your ancestry' - Squat
TL+ Member
WombaT
Profile Blog Joined May 2010
Northern Ireland27462 Posts
August 01 2012 22:33 GMT
#49
On August 02 2012 04:20 stormfoxSC wrote:
Show nested quote +
On August 02 2012 01:05 SwordfishConspiracy wrote:
The fact that they're dropping support for 10.5.8 after it working for 2 years is pretty ridiculous. I understand their technological reasons for doing it, but they're literally changing the system requirements AFTER people have bought the game. That's a huge problem.

I'm running 10.7.4 and it's not working for me either so this isn't just a "your OS is too old" issue. They broke the game. Evidently even the people who do get the game running, they totally broke command-click (for everyone, it seems).

Minimum requirements for software change all the time, not just for games. Minimum requirements only reflect the current version of the software at any point in time. It's up to the individual user to ensure their system remains up to date. It's just the reality when it comes to limitations in software development. You can't both have continued patches/updates and retain the original minimum requirements forever. For small changes like balance updates and bug fixes within the original technological scope of the software, sure, but patches like 1.5 which make gigantic overhauls to the underlying technology, this sort of thing is bound to happen.

Show nested quote +
On August 01 2012 15:57 IronManSC wrote:
Yep, and once 10.8 comes out, 10.6.8 (what i'm using) will get discontinued. That's when I officially quit sc2 and mapmaking.

Hate to break it to you, IronMan, but 10.8 is already out and available from the App Store. I'm running it right now on my MacBook Pro and iMac. Why not just upgrade your OS X?

This is just symptomatic of the direction Blizzard has been going for years, especially since the Activision merger. I'm sure there are technical reasons for doing so, with validity but it is the lack of communication and transparence that compatibility with my OS is completely removed with this patch that really pissed me off.

I do enjoy the game, and was looking forward to playing today, but alas am as yet unable to. Hopefully Blizzard can get round to having a look at things and giving some more information to us frustrated users in future. The response on the forums with their Mac rep has been pretty good in fairness, but it's been pretty much sprung on us and that is what annoys me the most.

I don't see how any compatibility has to be removed for this OS, when Windows XP users can apparently still play the game. Again I'm not particularly tech-minded so there perhaps is a legitimate reason.
'You'll always be the cuddly marsupial of my heart, despite the inherent flaws of your ancestry' - Squat
TL+ Member
PachaL
Profile Joined May 2012
Canada16 Posts
August 01 2012 23:36 GMT
#50
On August 01 2012 12:20 ZimmyDoom wrote:
Show nested quote +
On August 01 2012 12:13 Chamby wrote:
i am having that exact problem. the patch completely broke my game...hopefully they will get it fixed soon



they've updated with a fix us.battle.net/sc2/en/forum/topic/6233033632?page=6#103

This one worked for me.


Worked for me as well
Former Socom 2 player
iamcaustic
Profile Blog Joined May 2011
Canada1509 Posts
Last Edited: 2012-08-02 02:57:07
August 02 2012 02:52 GMT
#51
On August 02 2012 07:33 Wombat_NI wrote:
Show nested quote +
On August 02 2012 04:20 stormfoxSC wrote:
On August 02 2012 01:05 SwordfishConspiracy wrote:
The fact that they're dropping support for 10.5.8 after it working for 2 years is pretty ridiculous. I understand their technological reasons for doing it, but they're literally changing the system requirements AFTER people have bought the game. That's a huge problem.

I'm running 10.7.4 and it's not working for me either so this isn't just a "your OS is too old" issue. They broke the game. Evidently even the people who do get the game running, they totally broke command-click (for everyone, it seems).

Minimum requirements for software change all the time, not just for games. Minimum requirements only reflect the current version of the software at any point in time. It's up to the individual user to ensure their system remains up to date. It's just the reality when it comes to limitations in software development. You can't both have continued patches/updates and retain the original minimum requirements forever. For small changes like balance updates and bug fixes within the original technological scope of the software, sure, but patches like 1.5 which make gigantic overhauls to the underlying technology, this sort of thing is bound to happen.

On August 01 2012 15:57 IronManSC wrote:
Yep, and once 10.8 comes out, 10.6.8 (what i'm using) will get discontinued. That's when I officially quit sc2 and mapmaking.

Hate to break it to you, IronMan, but 10.8 is already out and available from the App Store. I'm running it right now on my MacBook Pro and iMac. Why not just upgrade your OS X?

This is just symptomatic of the direction Blizzard has been going for years, especially since the Activision merger. I'm sure there are technical reasons for doing so, with validity but it is the lack of communication and transparence that compatibility with my OS is completely removed with this patch that really pissed me off.

I do enjoy the game, and was looking forward to playing today, but alas am as yet unable to. Hopefully Blizzard can get round to having a look at things and giving some more information to us frustrated users in future. The response on the forums with their Mac rep has been pretty good in fairness, but it's been pretty much sprung on us and that is what annoys me the most.

I don't see how any compatibility has to be removed for this OS, when Windows XP users can apparently still play the game. Again I'm not particularly tech-minded so there perhaps is a legitimate reason.

The minimum system requirements released in 2010 when SC2 first came out had a nice note in the stating that the minimum requirements are subject to change as technology continues to advance. Just take a look at your quick start manual that comes with your copy of SC2, and you'll find the following:

MINIMUM SYSTEM REQUIREMENTS*

Windows® XP/Windows Vista®/Windows® 7 (Latest Service Packs)
with DirectX® 9.0c
Processor: 2.6 GHz Pentium® IV or equivalent AMD Athlon® Processor
128 MB PCIe NVIDIA® GeForce® 6600 GT or ATI Radeon® 9800 PRO
Video:
video card or better

PC OS:

Mac® OS: Mac® OS X 10.5.8, 10.6.2 or newer
Processor: Intel® Processor
NVIDIA® GeForce® 8600M GT or ATI Radeon® X1600 or better
Video:

ALL PLATFORMS

HD Space: 12 GB available HD space
Memory: 1 GB RAM (1.5 GB required for Windows Vista®/Windows® 7 users,
2 GB for Mac® users)
DVD-ROM drive
Drive:
Internet: Broadband Internet connection
1024x720 minimum display resolution
Display:

* Note: Due to potential programming changes, the Minimum System
Requirements for this game may change over time.


Notice the asterisk after "minimum requirements", then look at the asterisk note. This is generally the case for any piece of software, as well. Any outrage after the fact is basically an exercise in common sense and basic reading comprehension, and people utilizing their right to not use them in favour of their own misguided assumptions and negligence in keeping their technology reasonably up to date.
Twitter: @iamcaustic
SwordfishConspiracy
Profile Joined December 2010
United States146 Posts
August 02 2012 04:51 GMT
#52
The key difference between this situation and any other software, though, is that Starcraft 2 FORCES you to download the update. Of course requirements change as the software evolves, but in any other situation you would be given the choice whether or not you wanted to update your software. When you discover the new version isn't compatible with your system you can simply revert to the old version and not enjoy whatever new features they put in.

Here, people aren't given that choice. They're effectively taking the game away from people who have older, previously-compatible systems and giving them no option but to upgrade their computer or throw away the game they already paid for.
SwordfishConspiracy
WombaT
Profile Blog Joined May 2010
Northern Ireland27462 Posts
Last Edited: 2012-08-02 05:01:29
August 02 2012 04:55 GMT
#53
On August 02 2012 11:52 stormfoxSC wrote:
Show nested quote +
On August 02 2012 07:33 Wombat_NI wrote:
On August 02 2012 04:20 stormfoxSC wrote:
On August 02 2012 01:05 SwordfishConspiracy wrote:
The fact that they're dropping support for 10.5.8 after it working for 2 years is pretty ridiculous. I understand their technological reasons for doing it, but they're literally changing the system requirements AFTER people have bought the game. That's a huge problem.

I'm running 10.7.4 and it's not working for me either so this isn't just a "your OS is too old" issue. They broke the game. Evidently even the people who do get the game running, they totally broke command-click (for everyone, it seems).

Minimum requirements for software change all the time, not just for games. Minimum requirements only reflect the current version of the software at any point in time. It's up to the individual user to ensure their system remains up to date. It's just the reality when it comes to limitations in software development. You can't both have continued patches/updates and retain the original minimum requirements forever. For small changes like balance updates and bug fixes within the original technological scope of the software, sure, but patches like 1.5 which make gigantic overhauls to the underlying technology, this sort of thing is bound to happen.

On August 01 2012 15:57 IronManSC wrote:
Yep, and once 10.8 comes out, 10.6.8 (what i'm using) will get discontinued. That's when I officially quit sc2 and mapmaking.

Hate to break it to you, IronMan, but 10.8 is already out and available from the App Store. I'm running it right now on my MacBook Pro and iMac. Why not just upgrade your OS X?

This is just symptomatic of the direction Blizzard has been going for years, especially since the Activision merger. I'm sure there are technical reasons for doing so, with validity but it is the lack of communication and transparence that compatibility with my OS is completely removed with this patch that really pissed me off.

I do enjoy the game, and was looking forward to playing today, but alas am as yet unable to. Hopefully Blizzard can get round to having a look at things and giving some more information to us frustrated users in future. The response on the forums with their Mac rep has been pretty good in fairness, but it's been pretty much sprung on us and that is what annoys me the most.

I don't see how any compatibility has to be removed for this OS, when Windows XP users can apparently still play the game. Again I'm not particularly tech-minded so there perhaps is a legitimate reason.

The minimum system requirements released in 2010 when SC2 first came out had a nice note in the stating that the minimum requirements are subject to change as technology continues to advance. Just take a look at your quick start manual that comes with your copy of SC2, and you'll find the following:

Show nested quote +
MINIMUM SYSTEM REQUIREMENTS*

Windows® XP/Windows Vista®/Windows® 7 (Latest Service Packs)
with DirectX® 9.0c
Processor: 2.6 GHz Pentium® IV or equivalent AMD Athlon® Processor
128 MB PCIe NVIDIA® GeForce® 6600 GT or ATI Radeon® 9800 PRO
Video:
video card or better

PC OS:

Mac® OS: Mac® OS X 10.5.8, 10.6.2 or newer
Processor: Intel® Processor
NVIDIA® GeForce® 8600M GT or ATI Radeon® X1600 or better
Video:

ALL PLATFORMS

HD Space: 12 GB available HD space
Memory: 1 GB RAM (1.5 GB required for Windows Vista®/Windows® 7 users,
2 GB for Mac® users)
DVD-ROM drive
Drive:
Internet: Broadband Internet connection
1024x720 minimum display resolution
Display:

* Note: Due to potential programming changes, the Minimum System
Requirements for this game may change over time.


Notice the asterisk after "minimum requirements", then look at the asterisk note. This is generally the case for any piece of software, as well. Any outrage after the fact is basically an exercise in common sense and basic reading comprehension, and people utilizing their right to not use them in favour of their own misguided assumptions and negligence in keeping their technology reasonably up to date.

Google chrome recently stated, upon started that I wouldn't be receiving further updates due to the relative antiquity of my browser. This is fine, my Chrome will still function in its current state. You did not see me posting on TL regarding this, as I saw it as a fair, transparent and PUBLICISED change.

Starcraft 2, will not work, or function in any form even as a single player game. There's a difference between not actively supporting/patching a product, and actively removing the ability to run a product that was working perfectly fine 2 days ago for me.

Again, nothing you said is incorrect. I would have expected such a change perhaps around the time of HoTS being launched as it is a new piece of software, but as this was merely a patch to the existing title so it slipped through my grasp.

And again, is 10.5.8 any more antiquated than XP, which has not had the ability to play removed?

*EDIT* Not to mention by all accounts I've read, even with recent OSs and decent specced machines, the game runs horribly on a Mac as they haven't optimised it at all well for the OS, so it's not as if people are seeing improvements on that end either.
'You'll always be the cuddly marsupial of my heart, despite the inherent flaws of your ancestry' - Squat
TL+ Member
BenBuford
Profile Blog Joined December 2010
Denmark307 Posts
August 02 2012 11:12 GMT
#54
Embarrassing to release something that actually STOPS people from playing the game, without testing it properly. This patch seems to affect just about every mac user with a standard setup. Too bad, really.
BenBuford on twitter.
Simmxns
Profile Joined July 2012
United States7 Posts
August 02 2012 17:03 GMT
#55
If you guys are having problems running on Mac (I'm running 10.7.4 currently), then why not make a windows partition just a little bit bigger than sc2, install on the windows side, and then just play on the windows partition, but do everything else on your Mac side? This could be especially helpful to those who havent upgraded / can't upgrade past 10.5.

I've done that for one of my Mac's. It allows me to stream and whatnot, but playing / streaming on the windows partition is much better than trying to on the Mac side.
ROOT Gaming Community Manager / Social Media Team
Blazinghand *
Profile Blog Joined December 2010
United States25563 Posts
August 02 2012 17:13 GMT
#56
On August 02 2012 13:55 Wombat_NI wrote:
Show nested quote +
On August 02 2012 11:52 stormfoxSC wrote:
On August 02 2012 07:33 Wombat_NI wrote:
On August 02 2012 04:20 stormfoxSC wrote:
On August 02 2012 01:05 SwordfishConspiracy wrote:
The fact that they're dropping support for 10.5.8 after it working for 2 years is pretty ridiculous. I understand their technological reasons for doing it, but they're literally changing the system requirements AFTER people have bought the game. That's a huge problem.

I'm running 10.7.4 and it's not working for me either so this isn't just a "your OS is too old" issue. They broke the game. Evidently even the people who do get the game running, they totally broke command-click (for everyone, it seems).

Minimum requirements for software change all the time, not just for games. Minimum requirements only reflect the current version of the software at any point in time. It's up to the individual user to ensure their system remains up to date. It's just the reality when it comes to limitations in software development. You can't both have continued patches/updates and retain the original minimum requirements forever. For small changes like balance updates and bug fixes within the original technological scope of the software, sure, but patches like 1.5 which make gigantic overhauls to the underlying technology, this sort of thing is bound to happen.

On August 01 2012 15:57 IronManSC wrote:
Yep, and once 10.8 comes out, 10.6.8 (what i'm using) will get discontinued. That's when I officially quit sc2 and mapmaking.

Hate to break it to you, IronMan, but 10.8 is already out and available from the App Store. I'm running it right now on my MacBook Pro and iMac. Why not just upgrade your OS X?

This is just symptomatic of the direction Blizzard has been going for years, especially since the Activision merger. I'm sure there are technical reasons for doing so, with validity but it is the lack of communication and transparence that compatibility with my OS is completely removed with this patch that really pissed me off.

I do enjoy the game, and was looking forward to playing today, but alas am as yet unable to. Hopefully Blizzard can get round to having a look at things and giving some more information to us frustrated users in future. The response on the forums with their Mac rep has been pretty good in fairness, but it's been pretty much sprung on us and that is what annoys me the most.

I don't see how any compatibility has to be removed for this OS, when Windows XP users can apparently still play the game. Again I'm not particularly tech-minded so there perhaps is a legitimate reason.

The minimum system requirements released in 2010 when SC2 first came out had a nice note in the stating that the minimum requirements are subject to change as technology continues to advance. Just take a look at your quick start manual that comes with your copy of SC2, and you'll find the following:

MINIMUM SYSTEM REQUIREMENTS*

Windows® XP/Windows Vista®/Windows® 7 (Latest Service Packs)
with DirectX® 9.0c
Processor: 2.6 GHz Pentium® IV or equivalent AMD Athlon® Processor
128 MB PCIe NVIDIA® GeForce® 6600 GT or ATI Radeon® 9800 PRO
Video:
video card or better

PC OS:

Mac® OS: Mac® OS X 10.5.8, 10.6.2 or newer
Processor: Intel® Processor
NVIDIA® GeForce® 8600M GT or ATI Radeon® X1600 or better
Video:

ALL PLATFORMS

HD Space: 12 GB available HD space
Memory: 1 GB RAM (1.5 GB required for Windows Vista®/Windows® 7 users,
2 GB for Mac® users)
DVD-ROM drive
Drive:
Internet: Broadband Internet connection
1024x720 minimum display resolution
Display:

* Note: Due to potential programming changes, the Minimum System
Requirements for this game may change over time.


Notice the asterisk after "minimum requirements", then look at the asterisk note. This is generally the case for any piece of software, as well. Any outrage after the fact is basically an exercise in common sense and basic reading comprehension, and people utilizing their right to not use them in favour of their own misguided assumptions and negligence in keeping their technology reasonably up to date.

Google chrome recently stated, upon started that I wouldn't be receiving further updates due to the relative antiquity of my browser. This is fine, my Chrome will still function in its current state. You did not see me posting on TL regarding this, as I saw it as a fair, transparent and PUBLICISED change.

Starcraft 2, will not work, or function in any form even as a single player game. There's a difference between not actively supporting/patching a product, and actively removing the ability to run a product that was working perfectly fine 2 days ago for me.

Again, nothing you said is incorrect. I would have expected such a change perhaps around the time of HoTS being launched as it is a new piece of software, but as this was merely a patch to the existing title so it slipped through my grasp.

And again, is 10.5.8 any more antiquated than XP, which has not had the ability to play removed?

*EDIT* Not to mention by all accounts I've read, even with recent OSs and decent specced machines, the game runs horribly on a Mac as they haven't optimised it at all well for the OS, so it's not as if people are seeing improvements on that end either.


I think there's two major things to note here, both of which "get my goat", so to speak:

1) with patch 1.5, I can't even play the campaign. There's no way I can keep an old version of the software just to do single player stuff, even though this is something that's TOTALLY POSSIBLE TO DO for blizzard.
2) I understand that they upgrade the software and it becomes incompatible with old OSes, but they'll also have to understand that if I can't play their games, I won't buy them. That's all.
When you stare into the iCCup, the iCCup stares back.
TL+ Member
iamcaustic
Profile Blog Joined May 2011
Canada1509 Posts
August 02 2012 17:30 GMT
#57
On August 02 2012 13:55 Wombat_NI wrote:
Show nested quote +
On August 02 2012 11:52 stormfoxSC wrote:
On August 02 2012 07:33 Wombat_NI wrote:
On August 02 2012 04:20 stormfoxSC wrote:
On August 02 2012 01:05 SwordfishConspiracy wrote:
The fact that they're dropping support for 10.5.8 after it working for 2 years is pretty ridiculous. I understand their technological reasons for doing it, but they're literally changing the system requirements AFTER people have bought the game. That's a huge problem.

I'm running 10.7.4 and it's not working for me either so this isn't just a "your OS is too old" issue. They broke the game. Evidently even the people who do get the game running, they totally broke command-click (for everyone, it seems).

Minimum requirements for software change all the time, not just for games. Minimum requirements only reflect the current version of the software at any point in time. It's up to the individual user to ensure their system remains up to date. It's just the reality when it comes to limitations in software development. You can't both have continued patches/updates and retain the original minimum requirements forever. For small changes like balance updates and bug fixes within the original technological scope of the software, sure, but patches like 1.5 which make gigantic overhauls to the underlying technology, this sort of thing is bound to happen.

On August 01 2012 15:57 IronManSC wrote:
Yep, and once 10.8 comes out, 10.6.8 (what i'm using) will get discontinued. That's when I officially quit sc2 and mapmaking.

Hate to break it to you, IronMan, but 10.8 is already out and available from the App Store. I'm running it right now on my MacBook Pro and iMac. Why not just upgrade your OS X?

This is just symptomatic of the direction Blizzard has been going for years, especially since the Activision merger. I'm sure there are technical reasons for doing so, with validity but it is the lack of communication and transparence that compatibility with my OS is completely removed with this patch that really pissed me off.

I do enjoy the game, and was looking forward to playing today, but alas am as yet unable to. Hopefully Blizzard can get round to having a look at things and giving some more information to us frustrated users in future. The response on the forums with their Mac rep has been pretty good in fairness, but it's been pretty much sprung on us and that is what annoys me the most.

I don't see how any compatibility has to be removed for this OS, when Windows XP users can apparently still play the game. Again I'm not particularly tech-minded so there perhaps is a legitimate reason.

The minimum system requirements released in 2010 when SC2 first came out had a nice note in the stating that the minimum requirements are subject to change as technology continues to advance. Just take a look at your quick start manual that comes with your copy of SC2, and you'll find the following:

MINIMUM SYSTEM REQUIREMENTS*

Windows® XP/Windows Vista®/Windows® 7 (Latest Service Packs)
with DirectX® 9.0c
Processor: 2.6 GHz Pentium® IV or equivalent AMD Athlon® Processor
128 MB PCIe NVIDIA® GeForce® 6600 GT or ATI Radeon® 9800 PRO
Video:
video card or better

PC OS:

Mac® OS: Mac® OS X 10.5.8, 10.6.2 or newer
Processor: Intel® Processor
NVIDIA® GeForce® 8600M GT or ATI Radeon® X1600 or better
Video:

ALL PLATFORMS

HD Space: 12 GB available HD space
Memory: 1 GB RAM (1.5 GB required for Windows Vista®/Windows® 7 users,
2 GB for Mac® users)
DVD-ROM drive
Drive:
Internet: Broadband Internet connection
1024x720 minimum display resolution
Display:

* Note: Due to potential programming changes, the Minimum System
Requirements for this game may change over time.


Notice the asterisk after "minimum requirements", then look at the asterisk note. This is generally the case for any piece of software, as well. Any outrage after the fact is basically an exercise in common sense and basic reading comprehension, and people utilizing their right to not use them in favour of their own misguided assumptions and negligence in keeping their technology reasonably up to date.

Google chrome recently stated, upon started that I wouldn't be receiving further updates due to the relative antiquity of my browser. This is fine, my Chrome will still function in its current state. You did not see me posting on TL regarding this, as I saw it as a fair, transparent and PUBLICISED change.

Starcraft 2, will not work, or function in any form even as a single player game. There's a difference between not actively supporting/patching a product, and actively removing the ability to run a product that was working perfectly fine 2 days ago for me.

Again, nothing you said is incorrect. I would have expected such a change perhaps around the time of HoTS being launched as it is a new piece of software, but as this was merely a patch to the existing title so it slipped through my grasp.

And again, is 10.5.8 any more antiquated than XP, which has not had the ability to play removed?

*EDIT* Not to mention by all accounts I've read, even with recent OSs and decent specced machines, the game runs horribly on a Mac as they haven't optimised it at all well for the OS, so it's not as if people are seeing improvements on that end either.

This is a case of different types of software with different expectations. SC2 is a competitive game played with other individuals. To make that work properly, everyone needs to be on the same version of software. That contrasts greatly with a web browser like Chrome, where an outdated version simply means a reduced viewing experience for yourself. Ever try opening a modern web application/website with IE6 these days? There's almost no point in bothering, but that's ok because there's no requirement for every individual to have the exact same web experience.

Imagine playing a ZvZ where one guy has 3 range queens and the other has 5 range. That's just not acceptable. Everyone needs to be on the latest patch for the system to work; this isn't any different from back in SC1, when every time you tried to connect to battle.net, you had to patch your client to the latest version before you could access it. The only difference today from back in the 1990's is that you also require battle.net for single player.

I'm sure everyone agrees that decision is kind of a sucky one, but it's not like that reality is only just being discovered. Everyone's known since the July 2010 release that SC2 requires you to be logged into battle.net for everything. Besides, in terms of "publicly announcing" the OS X minimum support, Blizzard did that.

http://us.battle.net/sc2/en/blog/6821783/What_You_Need_To_Know_About_Patching_150-7_26_2012

In that blog, you'll see a link to a support article called "OS X Support Update" (it's under the "Patching Smoothly" section of the post). Click on that, and it'll send you to this: http://us.battle.net/support/en/article/mac-os-x-support-update

Looking at that support article, you'll see it was last updated June 12, 2012. That's a month and a half before 1.5 was pushed live. The information's been out there well before the patch launched; Blizzard can't help if people don't pay attention or read.
Twitter: @iamcaustic
Blazinghand *
Profile Blog Joined December 2010
United States25563 Posts
August 02 2012 17:42 GMT
#58
On August 03 2012 02:30 stormfoxSC wrote:
I'm sure everyone agrees that decision is kind of a sucky one, but it's not like that reality is only just being discovered. Everyone's known since the July 2010 release that SC2 requires you to be logged into battle.net for everything. Besides, in terms of "publicly announcing" the OS X minimum support, Blizzard did that.


This is not correct. You can play the campaign off-line. Blizzard has removed this functionality with the newest update-- there's no way to get the old version and just play the campaign.
When you stare into the iCCup, the iCCup stares back.
TL+ Member
WombaT
Profile Blog Joined May 2010
Northern Ireland27462 Posts
August 02 2012 18:41 GMT
#59
On August 03 2012 02:30 stormfoxSC wrote:
Show nested quote +
On August 02 2012 13:55 Wombat_NI wrote:
On August 02 2012 11:52 stormfoxSC wrote:
On August 02 2012 07:33 Wombat_NI wrote:
On August 02 2012 04:20 stormfoxSC wrote:
On August 02 2012 01:05 SwordfishConspiracy wrote:
The fact that they're dropping support for 10.5.8 after it working for 2 years is pretty ridiculous. I understand their technological reasons for doing it, but they're literally changing the system requirements AFTER people have bought the game. That's a huge problem.

I'm running 10.7.4 and it's not working for me either so this isn't just a "your OS is too old" issue. They broke the game. Evidently even the people who do get the game running, they totally broke command-click (for everyone, it seems).

Minimum requirements for software change all the time, not just for games. Minimum requirements only reflect the current version of the software at any point in time. It's up to the individual user to ensure their system remains up to date. It's just the reality when it comes to limitations in software development. You can't both have continued patches/updates and retain the original minimum requirements forever. For small changes like balance updates and bug fixes within the original technological scope of the software, sure, but patches like 1.5 which make gigantic overhauls to the underlying technology, this sort of thing is bound to happen.

On August 01 2012 15:57 IronManSC wrote:
Yep, and once 10.8 comes out, 10.6.8 (what i'm using) will get discontinued. That's when I officially quit sc2 and mapmaking.

Hate to break it to you, IronMan, but 10.8 is already out and available from the App Store. I'm running it right now on my MacBook Pro and iMac. Why not just upgrade your OS X?

This is just symptomatic of the direction Blizzard has been going for years, especially since the Activision merger. I'm sure there are technical reasons for doing so, with validity but it is the lack of communication and transparence that compatibility with my OS is completely removed with this patch that really pissed me off.

I do enjoy the game, and was looking forward to playing today, but alas am as yet unable to. Hopefully Blizzard can get round to having a look at things and giving some more information to us frustrated users in future. The response on the forums with their Mac rep has been pretty good in fairness, but it's been pretty much sprung on us and that is what annoys me the most.

I don't see how any compatibility has to be removed for this OS, when Windows XP users can apparently still play the game. Again I'm not particularly tech-minded so there perhaps is a legitimate reason.

The minimum system requirements released in 2010 when SC2 first came out had a nice note in the stating that the minimum requirements are subject to change as technology continues to advance. Just take a look at your quick start manual that comes with your copy of SC2, and you'll find the following:

MINIMUM SYSTEM REQUIREMENTS*

Windows® XP/Windows Vista®/Windows® 7 (Latest Service Packs)
with DirectX® 9.0c
Processor: 2.6 GHz Pentium® IV or equivalent AMD Athlon® Processor
128 MB PCIe NVIDIA® GeForce® 6600 GT or ATI Radeon® 9800 PRO
Video:
video card or better

PC OS:

Mac® OS: Mac® OS X 10.5.8, 10.6.2 or newer
Processor: Intel® Processor
NVIDIA® GeForce® 8600M GT or ATI Radeon® X1600 or better
Video:

ALL PLATFORMS

HD Space: 12 GB available HD space
Memory: 1 GB RAM (1.5 GB required for Windows Vista®/Windows® 7 users,
2 GB for Mac® users)
DVD-ROM drive
Drive:
Internet: Broadband Internet connection
1024x720 minimum display resolution
Display:

* Note: Due to potential programming changes, the Minimum System
Requirements for this game may change over time.


Notice the asterisk after "minimum requirements", then look at the asterisk note. This is generally the case for any piece of software, as well. Any outrage after the fact is basically an exercise in common sense and basic reading comprehension, and people utilizing their right to not use them in favour of their own misguided assumptions and negligence in keeping their technology reasonably up to date.

Google chrome recently stated, upon started that I wouldn't be receiving further updates due to the relative antiquity of my browser. This is fine, my Chrome will still function in its current state. You did not see me posting on TL regarding this, as I saw it as a fair, transparent and PUBLICISED change.

Starcraft 2, will not work, or function in any form even as a single player game. There's a difference between not actively supporting/patching a product, and actively removing the ability to run a product that was working perfectly fine 2 days ago for me.

Again, nothing you said is incorrect. I would have expected such a change perhaps around the time of HoTS being launched as it is a new piece of software, but as this was merely a patch to the existing title so it slipped through my grasp.

And again, is 10.5.8 any more antiquated than XP, which has not had the ability to play removed?

*EDIT* Not to mention by all accounts I've read, even with recent OSs and decent specced machines, the game runs horribly on a Mac as they haven't optimised it at all well for the OS, so it's not as if people are seeing improvements on that end either.

This is a case of different types of software with different expectations. SC2 is a competitive game played with other individuals. To make that work properly, everyone needs to be on the same version of software. That contrasts greatly with a web browser like Chrome, where an outdated version simply means a reduced viewing experience for yourself. Ever try opening a modern web application/website with IE6 these days? There's almost no point in bothering, but that's ok because there's no requirement for every individual to have the exact same web experience.

Imagine playing a ZvZ where one guy has 3 range queens and the other has 5 range. That's just not acceptable. Everyone needs to be on the latest patch for the system to work; this isn't any different from back in SC1, when every time you tried to connect to battle.net, you had to patch your client to the latest version before you could access it. The only difference today from back in the 1990's is that you also require battle.net for single player.

I'm sure everyone agrees that decision is kind of a sucky one, but it's not like that reality is only just being discovered. Everyone's known since the July 2010 release that SC2 requires you to be logged into battle.net for everything. Besides, in terms of "publicly announcing" the OS X minimum support, Blizzard did that.

http://us.battle.net/sc2/en/blog/6821783/What_You_Need_To_Know_About_Patching_150-7_26_2012

In that blog, you'll see a link to a support article called "OS X Support Update" (it's under the "Patching Smoothly" section of the post). Click on that, and it'll send you to this: http://us.battle.net/support/en/article/mac-os-x-support-update

Looking at that support article, you'll see it was last updated June 12, 2012. That's a month and a half before 1.5 was pushed live. The information's been out there well before the patch launched; Blizzard can't help if people don't pay attention or read.

I am aware of this now as I found it yesterday, but I didn't see this in the TL thread which had the original post about the 1.5 patch, or elsewhere. Don't see why they couldn't have put something in the client like 'We detect that the OS you use will not be compatible with the upcoming patch, please update', it was that point I was really making with the reference to Chrome which did that. The fact that this was news to the majority of people posting here or on the Bnet forums would tell me that it wasn't well publicised.

Anyhows, anyone got any bright ideas on how I can update my OS? Apple don't seem to stock Snow Leopard anymore
'You'll always be the cuddly marsupial of my heart, despite the inherent flaws of your ancestry' - Squat
TL+ Member
iamcaustic
Profile Blog Joined May 2011
Canada1509 Posts
August 02 2012 20:54 GMT
#60
On August 03 2012 02:42 Blazinghand wrote:
Show nested quote +
On August 03 2012 02:30 stormfoxSC wrote:
I'm sure everyone agrees that decision is kind of a sucky one, but it's not like that reality is only just being discovered. Everyone's known since the July 2010 release that SC2 requires you to be logged into battle.net for everything. Besides, in terms of "publicly announcing" the OS X minimum support, Blizzard did that.


This is not correct. You can play the campaign off-line. Blizzard has removed this functionality with the newest update-- there's no way to get the old version and just play the campaign.

I never figured out how to play offline, aside from logging in to batte.net and disconnecting during the single player (to which achievements would be disabled). Was there actually a feature to enter the campaign without logging in first?
Twitter: @iamcaustic
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