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Anyone else come across this issue while playing SC2?
My second monitor is on the right. During a game, I try to mouse scroll to the right and, suddenly, the mouse jumps to my second monitor. No mouse scrolling takes place, and I have to alt-tab out of the game, then back in it, to temporarily fix the issue.
Details and troubleshooting notes:
+ Show Spoiler +
This happens on both windowed and full-screen mode.
Changing the Confine Mouse Cursor settings from Automatic to On has no effect. The mouse still escapes the screen.
Having Windows Key or Alt-tab disabled makes no difference. I usually leave alt-tab enabled, though, to be able to fix the issue when it occurs. The problem isn't with the app losing focus to key presses.
I've also excluded the possibility of this being caused by another application stealing focus. I've reinstalling the OS (Win 7 Ultimate) and run with no active applications, including no A/V and minimal enabled services. The issue occurs at random, reliable intervals and only when using two monitors.
Things work normally in most games for a few minutes, then the mouse escapes one time and I'm stuck without mouse-scroll in that direction until I use the alt-tab trick.
It's very repeatable and occurs every game within the first few minutes.
I can still scroll with the keyboard arrows or by clicking around the mini-map. It's just mouse-scrolling by moving the mouse to the edge in the righthand-direction that's broken.
The problem isn't just because my mouse leaves the screen. I can forcibly trap the mouse within the monitor or an area of the game using a variety of programs like MultiMon. But the issue where I'm stuck without mouse-scrolling still occurs, even though the cursor remains in the screen the whole time.
This is a graphics card or driver related issue. Dual monitor worked just fine with my old, stuttery graphics card. I'm on a Radeon 6850 now, and have tried a few (at least 3) sets of different drivers to no avail.
My workaround right now is to disable the second monitor screen before I play, then reenable it afterwards. This is a pain because I always forget to disable it until I'm in the middle of a game. Or I just leave it off for weeks at a time, defeating the point of a having second monitor.
Random details: Monitor sizes are 1920 x 1080 and 1280 x 1024. One over HDMI the other DVI. Same as I used before this graphics card. I usually play on Ultra 1920 x 1080, but I've tried High and Medium without it helping the issue.
My most preferable solution would be pointing to a graphics driver that works (I'm on the latest now). Second to that would be patching SC2 in some way. I wouldn't mind getting a third-party program to fix this, but just mouse-trapping on one monitor doesn't help. Lastly, as a work-around, I wouldn't mind if SC2 or a batch file that kicks off SC2 just disables my second monitor while I have the game open. Anything, really, to fix the issue and allow me to preserve my current set up while not playing SC2.
EDIT: I cross-posted this to Blizzard's tech support forum. But I'm not expecting a whole lot beacuse of the quantity of similar posts already there that were either not answered or seemed to be fixed by the suggestions you all have already described. Maybe opening a tech support ticket will help? I'm also considering posting to AMD's forums to see if they can offer any help. Any other suggestions would be welcome.
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I used to have this issue. What fixed it for me was going to Options>controls then changing "confine mouse cursor" from "automatic" to "on"
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Even with the proper options, this can occur if you are frantically tabbing while sc2 is open.
Just refrain from tabbing so much especially with applications that require a full screen
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i had this problem briefly, but my solution was simply to open the options menu, then hit okay, and change nothing
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Happens some times when I alt tab a lot. If I alt tab out and back in it fixes it.
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Yeah, its happens to me sometimes. Just alt+tab again and make sure you are definitely alt+tabbed and then click on your starcraft icon again or if you're in window mode, just click starcraft. Or just like the poster above if you already haven't has those settings.
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I just retested it to make sure, but changing the Confine Mouse Cursor settings from Automatic to On has no effect. Thank you for the suggestion.
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Alt-tabbing out of the game isn't the issue. Once the game itself pops up, I'll go straight into playing. The problem occurs within a few minutes no matter what. Then, when I alt-tab back out and in to temporarily fix the issue, it re-occurs a few minutes later. About 4-5 times per game with 100% repeatability. Opening and closing settings, sadly doesn't fix the issue. Iv'e been dealing with it for months so it's not a one-off thing. Also, I have Windows Key disabled.
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This can also occur if other applications open during the time that sc2 is open, such as messages from skype, steam, etc
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It's not because of another app stealing focus. I've reinstalling the OS (Win 7 Ultimate) and run with no active applications, including no A/V and minimal enabled services. The issue occurs at random, reliable intervals and only when using two monitors.
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I have also seen it occur when a error message or a warning message from windows os pops up, such as a warning that an update is available or that you currntly have no firewall isntalled
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yeah, it's some sort of bug that usually is okay after you alt tab and click back into sc2 (doesn't keep doing it - haven't pinpointed exactly what causes it yet).
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This happens to me on my triple monitor setup. I just hit the windows key then click on SC2 and it fixes it. It's been like that for over a year.
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On March 19 2012 14:51 Archybaldie wrote:
I used to have this issue. What fixed it for me was going to Options>controls then changing "confine mouse cursor" from "automatic" to "on"
I'll have to try this.
As it stands, I just hit the windows key and then reselect the starcraft screen, works pretty well for me.
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On March 19 2012 15:46 WTFZerg wrote:
As it stands, I just hit the windows key and then reselect the starcraft screen, works pretty well for me.
But it occurs multiple times per game. And since I don't use mouse scroll except during engagements while kiting and whatnot, the problem always occurs (or is first noticed) in the middle of a micro battle. Can be pretty brutal to the results of a battle. Makes more sense for me to just permanently remove the second monitor. I'm posting here to see if I can avoid that option.
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like a few other have said, when it happens to me I just alt+tab back to SC and it works properly again.
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On March 19 2012 16:04 Uber_Nick wrote:Show nested quote +On March 19 2012 15:46 WTFZerg wrote:
As it stands, I just hit the windows key and then reselect the starcraft screen, works pretty well for me. But it occurs multiple times per game. And since I don't use mouse scroll except during engagements while kiting and whatnot, the problem always occurs (or is first noticed) in the middle of a micro battle. Can be pretty brutal to the results of a battle. Makes more sense for me to just permanently remove the second monitor. I'm posting here to see if I can avoid that option.
As in, it happens without you minimizing/changing primary windows?
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had the same issue. only thing that worked for me was to unplug the second monitor.
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This happens every single time I alt tab out of sc2.
The solution for me is just to go to options and hit apply. Fixes instantly.
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FOR ME THIS WORKS:
I use the Fullscreen-Windowed mode (easier to alt-tab anyway), and if I alt tabbed somewhere, I just hit windows button and click on the starcraft screen -> mouse not trapped anymore.
Since your game doesnt get minimalized it shouldnt hurt your game too much, especially since hitting the windows key is pretty fast.
Why not use the Fullscreen-Windowed anyway?
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Yeah I have the issue, but I just hit start and then click back into the game and it's fixed.
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Thanks for all the helpful comments so far! Good to see I'm not the only one seeing this issue, thanks Kayjay.
To clarify a few things, yes, this problem occurs even if I've never minimized the SC2 window after its been opened. And clicking "options" then "cancel" doesn't help things.
Per Giku's advice, I'll look towards possibly playing fullscreen windowed so, when it does happen, I don't have to actually minimize then reopen the SC2 window. That still doesn't solve the issue. And I can deal with the dark screen and lack of direct gamma control.
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i justs use the window key + tab in game and that usually locks the cursor in game
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I used to have this problem, but the issue for me was that Osu! was running in the background and apparently it somehow messes up the confine mouse cursor setting.
Make sure you don't have any games running on background.
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I still have this problem but I easily fix it by just clicking anything on the second monitor and then going back into SC2, fixes it every single time.
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For me alt tabbing again always fixes this.
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+ Show Spoiler +On March 19 2012 18:55 Giku wrote:
FOR ME THIS WORKS:
I use the Fullscreen-Windowed mode (easier to alt-tab anyway), and if I alt tabbed somewhere, I just hit windows button and click on the starcraft screen -> mouse not trapped anymore.
Since your game doesnt get minimalized it shouldnt hurt your game too much, especially since hitting the windows key is pretty fast.
Why not use the Fullscreen-Windowed anyway?
happens in Windowed-Fullscreen as well.
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Has anyone found a solution for this?
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On September 12 2012 05:23 ZwuckeL wrote:
Has anyone found a solution for this? For me I just hit the windows key then reclick on the SC2 screen and it fixes itself 99% of the time.
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On September 12 2012 05:23 ZwuckeL wrote:
Has anyone found a solution for this?
Quite a few people by the looks of things.
I ocassionally have the same problem, opening options and pressing okay while changing nothing solves it 100% of the time 100% of the time.
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alt-tab then get back in. i use fullscreen window
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These aren't solutions, they're patches; people are looking for a long term fix to a stupid bug which doesn't happen in any other game.
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On September 12 2012 05:58 DKR wrote:
These aren't solutions, they're patches; people are looking for a long term fix to a stupid bug which doesn't happen in any other game.
This.
I don't need workarounds, but rather a permanent fix.
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post on b.net forums? only thing we normal tlnet people can do is tell a work around...not program a patch.
and its such a minor bug...
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On September 13 2012 02:58 jinorazi wrote:
post on b.net forums? only thing we normal tlnet people can do is tell a work around...not program a patch.
and its such a minor bug...
that bug is the complete opposite of minor. Also it could have been, that someone found out a certain configuration that fixes this problem here on TL. So your post doesn't contribute anything
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When I get this issue I just go to the menu, click on Fullscreen (I already have it set to that, just click on the dropdown) and hit okay, and issue is resolved. Seems to only have started happening to me since 1.5
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On September 13 2012 03:06 ZwuckeL wrote:Show nested quote +On September 13 2012 02:58 jinorazi wrote:
post on b.net forums? only thing we normal tlnet people can do is tell a work around...not program a patch.
and its such a minor bug... that bug is the complete opposite of minor. Also it could have been, that someone found out a certain configuration that fixes this problem here on TL. So your post doesn't contribute anything
Maybe we're experiencing a different bug, alt tabbing in and out, taking less than a second in full window mode is considered a big problem?
I have experienced this bug or similar as i alttab very often with other games and sc2 handles it extremely well
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U may be playing on a level where it doesn't matter when you lose control of your mouse unexpectetly TT
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On September 13 2012 05:15 ZwuckeL wrote:
U may be playing on a level where it doesn't matter when you lose control of your mouse unexpectetly TT
actually i move my mouse to the right edge to make sure its trapped and if not i alt-tab in and out. and why would you not noticed it until far into a game? if its a recurring problem, like mine, just check when game starts.
i did enjoy your little poke  cute
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On September 12 2012 05:58 DKR wrote:
These aren't solutions, they're patches; people are looking for a long term fix to a stupid bug which doesn't happen in any other game.
you expect random users of the internet to find an official solution for this problem? Holy cow, not even blizzard is that audacious! :o
P.S: thanks for all the hints in this topic, now I know what to do next time I encounter that error.
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Yeah uh hi, there is a solution. You're running a program in the background that interferes with blizzards fullscreen windowed mode. Turn off any non-essential programs before starting up SC2 and watch as the problem disappears!
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On September 13 2012 05:32 jinorazi wrote:Show nested quote +On September 13 2012 05:15 ZwuckeL wrote:
U may be playing on a level where it doesn't matter when you lose control of your mouse unexpectetly TT actually i move my mouse to the right edge to make sure its trapped and if not i alt-tab in and out. and why would you not noticed it until far into a game? if its a recurring problem, like mine, just check when game starts. i did enjoy your little poke cute
i get this bug randomly ingame. it's not only before games
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On September 13 2012 06:12 ZwuckeL wrote:Show nested quote +On September 13 2012 05:32 jinorazi wrote:On September 13 2012 05:15 ZwuckeL wrote:
U may be playing on a level where it doesn't matter when you lose control of your mouse unexpectetly TT actually i move my mouse to the right edge to make sure its trapped and if not i alt-tab in and out. and why would you not noticed it until far into a game? if its a recurring problem, like mine, just check when game starts. i did enjoy your little poke cute i get this bug randomly ingame. it's not only before games
Sorry to hear that, maybe its a little bit different. It looks like the bug comes from full window mode and i get this problem alt tabbing from other running programs or browser in or outside the game, as guess best route is to turn off all other programs as suggested above or run on regular fullscreen
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This happens to me on occasion using Fullscreen Windowed. The fix is to simply pause the game as soon as it happens, f10->options and hit apply/accept (don't have to change any options). This should re-confine the cursor to your client.
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Or just alt tab and reselect SC2.
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I use a double monitor set-up for streaming.
I use full screen windowed
I use 1920x1080 on both monitors.
And I have never had my mouse cursor escape a single time, not once.
Though, I never use TAB in-game, I use the windows button to escape the sc2 screen to write in my stream chat, but that's about it.
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I get this occasionally. I just go options->apply and it re-runs the code the confine the mouse cursor. I don't alt-tab during the game so it's no problem once I've fixed it (and I notice in the first minute).
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I also get this occasionaly. I think it happens when I alt tab to the second screen while a game (1v1) loads.
To fix this, I just push the Windows key, and click on the starcraft screen again. Fast and easy.
PS : I play on windowed-full screen.
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I still get this problem sometimes. To those still experiencing it the only way I've found to make it bearable is with a screen restriction program. I used Display Fusion anyway so I have toolbars on both my monitors, but it also has a bunch of neat tools such as screen restrictions that you can set up with basically any hotkey you like.
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Any Windows experts know if there is a command line key that might work for this? Like, under shortcut where it says command line, have it as [ "C:\Program Files\Starcraft II\Starcraft II.exe" -confinemouse ] kind of thing?
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EPT
