Anybody had their SC2 account hacked?

On March 26 2011 11:18 KinosJourney2 wrote:
Something tells me that you fell for a fake email, but getting your account back is easy afaik.
Just contact Blizzard with your personal details etc.

On March 26 2011 11:21 ThumperSD wrote:

How did I fall for a fake email when my password was in fact changed? Or did you mean something else?

On March 26 2011 11:23 Lysenko wrote:
Some malware installs keyloggers that specifically target battle.net accounts. Most likely, your account has been used to set up a WoW free trial that's being used to spam or facilitate gold selling or account theft.

First thing to do is get your machine cleaned up. Buy a reputable, up to date antivirus package and scan the fuck out of it.

After that, your best bet is to call Blizzard's account services and follow their instructions. Since you clearly do not play WoW on this account, it will be pretty simple to get your account restored. I'd suggest getting a hardware authenticator or using one of Blizzard's free authenticator phone apps.

On March 26 2011 11:25 ThumperSD wrote:
Already contacted Blizz via email btw... probably wont get a response till next week since it's Friday


I have MSE anti-virus, firewall and malwarebytes. Never played WoW in my life.

On March 26 2011 11:28 Aequos wrote:


What he means is that on the Battle.Net site, there's a "download free WoW trial" button that lets you play for 10 days or some such nonsense. They probably put that on your account for whatever reason, probably advertising gold selling or whatever.

The fake email he discusses always looks like it comes from a legit source, but a good rule of thumb is that if you can click on a link to "confirm/change/whatever" your battle.net account from within the email, its fake (Blizzard emails NEVER have a direct link to battlenet, you have to go to a browser and find it yourself).

On March 26 2011 11:21 ThumperSD wrote:

How did I fall for a fake email when my password was in fact changed? Or did you mean something else?

On March 26 2011 11:25 ThumperSD wrote:
I have MSE anti-virus, firewall and malwarebytes. Never played WoW in my life.

On March 26 2011 11:38 nutzizme wrote:
i would stop worrying about how they got it, and focus on contacting blizz to get your account back, and to prevent it from happening again (blizz will recommend the authenticator)

On March 26 2011 11:55 LSB wrote:

What probably happened was that someone got a hold of your email.
They then sent you a message that "your password was changed", and instead of directing you to blizzard's site, they redirected you to a site that looks just like blizzards site, but the difference is once you log into the site, you give them your password.

On March 26 2011 12:01 ThumperSD wrote:

As mentioned, I already contacted Blizz... even before I made this thread


I never clicked on any link in the email. Even the links are legit as they direct you to blizzard.com or battle.net.

On March 26 2011 11:46 ftwpker wrote:
My friend's Bnet account go hacked around the time he got Sc2 and has been to lazy to do anything about it. In the best few days he got the account back and guess what? it has the most games played of any SC2 account

http://us.battle.net/sc2/en/profile/2041986/1/AbilityBunny/

LAWL when losses and wins still counted he had over 36000+ games logged WTF??

On March 26 2011 12:01 ThumperSD wrote:

As mentioned, I already contacted Blizz... even before I made this thread


I never clicked on any link in the email. Even the links are legit as they direct you to blizzard.com or battle.net.

World of warcraft – Account Management

An investigation of your World of Warcraft account has found strong evidence that the account in question is being sold or traded.As you may not be aware of, this conflicts with Blizzard's EULA under section 4 Paragraph B which can be found here: WoW -> Legal -> End User License Agreement and Section 8 of the Terms of Use found here: WoW -> Legal -> Terms of Use The investigation will be continued by: Blizzard administration to determine the action to be taken against your account.

If your account is found violating the EULA and Terms of Use, your account can,and will be suspended/closed/or terminated. In order to keep this from occurring, you should immediately verify that you are the account. To verify your identity please visit the following webpage:
h t t p ://us.battle.net/login/en-gb/login.html?ref=https%3A%2F%2management% 2F&eor=0&app=bam&cr=true

Only Account Administration will be able to assist with account retrieval issues. Thank you for your time and attention to this matter, and your continued interest in World of Warcraft.

If you ignore this mail your account can and will be closed permanently.

Once we verify your account, we will reply to your e-mail informing you that we have dropped the investigation.

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If you wish to review our current Rules and Policies for World of Warcraft and Battle.net, they can be found at:
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Regards,

Game Master Dunarthra
Customer Services
Blizzard Entertainment
h t t p ://us.blizzard.com/support/article.xml?articleId=35726

Please retain all history if you reply to this mail

On March 26 2011 18:45 Tibson wrote:
dont use your battle.net password on fansites etc.

On March 26 2011 19:37 Akash wrote:
I had my acc hacked.I received the email from Blizz saying that if changed the password.I didn't payed attention to it mostly (i tought it was one of the "click to go to a fake blizz site") and when i logged in the evening i couldn't use my acc.I managed to retrieve it,using one of the game's code (it was the Wotlk i think).

My best friend advised me to write my pass on a .doc file and using copy+paste to paste it when i want to log it.That was trojans or other spyware can't steal it(they only can if u type it).

Due to suspicious activity, the Battle.net account [my email address] has been locked. To restore access to this account, please follow these steps:

Step 1: Secure Your Computer

In the event that your computer has been infected with malicious software such as a keylogger or trojan, simply changing your password may not deter future attacks without first ensuring that your computer is free from these programs. Please visit our Account Security website to learn how to secure your computer from unauthorized access.

Step 2: Secure Your E-mail Account

After you have secured your computer, please create a new password for your e-mail account since it may also be compromised. Be sure to check your e-mail filters and rules and look for any e-mail forwarding rules that you did not create. For more information on securing your e-mail account, visit this Support page.

Step 3: Choose a New Password

You must change your password in order to resume using this Battle.net account. Please click this link to choose a new password:

https://www.battle.net/account/support/password-reset.html

*Note that your former password no longer grants access to Battle.net account management, World of Warcraft, or any other login-protected Battle.net account service.

If you still have questions or concerns after following the steps above, feel free to contact Customer Support at http://eu.blizzard.com/support/article.xml?locale=en_GB&articleId=22330.