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GOMtv actively blocking alternative clients? - Page 8

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henery
Profile Blog Joined February 2011
Canada89 Posts
March 14 2011 17:38 GMT
#141
Am I the only one who can't get the Gom player to work on windows in this forum? There have been multiple posts of users just accusing the windows users who don't use the GOM player are just reluctant not to use it. When I get home tonight I will edit this post to inform you of the exact error message it reads to me. Basically what happens is I download and install the GOM player, click the "go live" button on the GOMtv websight, it fires up the GOM player client but then says something along the lines of "GOM streamer installing" (not sure exactly what it says will tell you tonight). It goes about downloading it, gets to the end of the download, then fails to finish and gives me an error message. I have google and forum searched for hours to find a fix to my problem but the only fix I could find was using VLC. If you know of a solution to my problem you are a far superior googler then I and can PM it to me.
MuTT
Profile Joined July 2010
United States398 Posts
March 14 2011 17:39 GMT
#142
Cmon guys, it's obvious that they exist for esports. If not, then why do they say it every show 20 times. Also all the money they get goes to improve the stream. I don't see anything sketchy about a company trying so hard to convince you of something without any results.

But seriously, that shit crashes all the time and looks worse than 240p. They screw everyone over who wants to watch but can't stay up past midnight. If they truly wanted to support eSports then why don't they like use justin.tv or something and stream in 720p with vods for everybody for free?
MC's strength: confidence weakness: over confidence
darmousseh
Profile Blog Joined May 2010
United States3437 Posts
March 14 2011 17:43 GMT
#143
On March 15 2011 02:39 MuTT wrote:
Cmon guys, it's obvious that they exist for esports. If not, then why do they say it every show 20 times. Also all the money they get goes to improve the stream. I don't see anything sketchy about a company trying so hard to convince you of something without any results.

But seriously, that shit crashes all the time and looks worse than 240p. They screw everyone over who wants to watch but can't stay up past midnight. If they truly wanted to support eSports then why don't they like use justin.tv or something and stream in 720p with vods for everybody for free?



Their entire business revolves around a vlc player. That would be like abc using fox to broadcast their stuff.
Developer for http://mtgfiddle.com
Cerotix
Profile Joined November 2010
Canada121 Posts
Last Edited: 2011-03-14 17:46:07
March 14 2011 17:44 GMT
#144
On March 15 2011 02:35 darmousseh wrote:
They are blocking it not because it's a way to view the gom stream on a mac, but because it is a way of viewing it on a windows machine. Remember GomTV is a korean country and mac barely exists there at all, thus the cost/benefit of including support for a mac is none. I would guess right now that at least 99% of their users use a windows machine (obviously I don't know exactly but 95% of the internet users use windows, and almost 100% of korea uses windows). Making a player to support 1% of their users is not worth it at all. When someone posts a VLC link and uses a player, most of the people using it will also be windows users and since GOM's business is a vlc player, it is in their interest to block windows users (and consequently mac users) from using alternate players.

No mac hate here, i used one in college, but i will never use one again (mostly because i hate apples software policies since i'm a software developer, annoying interface, and cost double of what a windows would cost without any real benefit).

GOM will probably never support mac, this is just reality, so it is probably in your best interest to find an alternative such as installing windows on your mac.

Do you really think that that is the most appropriate business response for GOM to make? Esports is a growing community, but it is still relatively niche as far as viewership outside of Korea is concerned. IMO it would be in their best interests to return the streaming functionality to macs. If you are trying to raise awareness of esports, specifically Korean esports, on an international scene, it behooves them to alienate anybody willing to pay for their service for any reason. I agree with the fact that Korea is a windows dominated country, but if they are only planning on giving support to windows viewers, why make it availible to international viewers at all?
Now, with all the upcoming tournaments that are in the works (NASL, IEM, MLG etc etc.) that are going to be having free live streams (The NASL free stream is reported to be at a higher bitrate than the paid GSL HQ stream), I will be very reluctant to purchase another seasons pass, the incentive for me to not go looking for the free vods has left.
TL;DR - esports is a niche market in terms of international viewers who are willing to pay money for the live stream and the vods, why alienate anybody if you are trying to increase awareness about sc2 and esports in general?
MuTT
Profile Joined July 2010
United States398 Posts
March 14 2011 17:48 GMT
#145
On March 15 2011 02:43 darmousseh wrote:
Show nested quote +
On March 15 2011 02:39 MuTT wrote:
Cmon guys, it's obvious that they exist for esports. If not, then why do they say it every show 20 times. Also all the money they get goes to improve the stream. I don't see anything sketchy about a company trying so hard to convince you of something without any results.

But seriously, that shit crashes all the time and looks worse than 240p. They screw everyone over who wants to watch but can't stay up past midnight. If they truly wanted to support eSports then why don't they like use justin.tv or something and stream in 720p with vods for everybody for free?



Their entire business revolves around a vlc player. That would be like abc using fox to broadcast their stuff.

You are missing my point. Most people still believe that GOM is working FOR eSports and because of that they want to support them - even if they think the product isn't worth the money. They are clearly as greedy as any other business, so they are misleading people into supporting them. That's my beef.
MC's strength: confidence weakness: over confidence
Bumblebees
Profile Joined August 2010
United States328 Posts
Last Edited: 2011-03-14 17:53:44
March 14 2011 17:49 GMT
#146
On March 15 2011 02:35 darmousseh wrote:
They are blocking it not because it's a way to view the gom stream on a mac, but because it is a way of viewing it on a windows machine. Remember GomTV is a korean country and mac barely exists there at all, thus the cost/benefit of including support for a mac is none. I would guess right now that at least 99% of their users use a windows machine (obviously I don't know exactly but 95% of the internet users use windows, and almost 100% of korea uses windows). Making a player to support 1% of their users is not worth it at all. When someone posts a VLC link and uses a player, most of the people using it will also be windows users and since GOM's business is a vlc player, it is in their interest to block windows users (and consequently mac users) from using alternate players.

No mac hate here, i used one in college, but i will never use one again (mostly because i hate apples software policies since i'm a software developer, annoying interface, and cost double of what a windows would cost without any real benefit).

GOM will probably never support mac, this is just reality, so it is probably in your best interest to find an alternative such as installing windows on your mac.


Well, besides you completely missing the entire point of this thread, there is a much easier alternative: not giving them money. There's plenty of other hard working organizations/casters out there who will gladly take it and give you back quality entertainment in return.

Like you said, this isn't about macs. It's about GOM stopping support for a large number of customers (as you admit, many if not most being windows users!) in the middle of a season that they paid for.


Btw, It was super nice how you managed to throw in some mac bashing, and talk about GOM never supporting mac when they already have GOM player for mac available. A+ forum posting. *facepalm*
dogmeatstew
Profile Joined April 2010
Canada574 Posts
March 14 2011 18:00 GMT
#147
Firstly, I'm not sure why there's so much uproar about incompatibility between a given companies software and unix based operating systems... this isn't exactly something new. With the exception of Blizzard (and very recently select Valve games) the gaming community is generally subject to "have a Microsoft developed operating system of you're out of luck".

As such, it shocks me a little that on a site dedicated to gaming we're having a discussion about how terrible it is that GOM doesn't have mac or linux support for their product. Honestly, in the software world this is pretty common, its a lot of extra coding to make your product cross compatible for what continues to be a very small audience (especially in the gaming community...).


On the other hand, there are some pretty easy workarounds that haven't been mentioned, for Linux users, try using Wine, with a fairly basic understanding of the linux architecture you can get the GOM player running through this no issue on *almost* every major linux distro (for some reason I feel like Wine doesn't work on Suse but I could be crazy...). Otherwise, VM's are always an option...

As for Mac users, if you're not willing to use a windows VM or have an alternate OS installed for the purposes of running incompatible software then realistically you can't be that dedicated to running a large percentage of existing software. If you play any other games chances are you're going to need a Windows OS so again, this issue is hardly GOM specific and I don't really see how we can blame them for it.

Plus I'm sure eventually they'll come out with a working Mac version, but seriously, coding mac applications is hard .
kamikami
Profile Joined November 2010
France1057 Posts
March 14 2011 18:05 GMT
#148
From a pure business standpoint GOM's core business is the GomTV player, not Starcraft. Starcraft is just a mean for them to promote their GOM TV player. That means, their main purpose of organising Starcraft is to promote their product. Now some guys found a way to watch SC by not using their product, how the hell can you expect them to not disable that option ?
Khassar de Templari
Cynoks
Profile Joined May 2010
United States87 Posts
Last Edited: 2011-03-14 18:19:15
March 14 2011 18:16 GMT
#149
On March 15 2011 02:39 MuTT wrote:
Cmon guys, it's obvious that they exist for esports. If not, then why do they say it every show 20 times. Also all the money they get goes to improve the stream. I don't see anything sketchy about a company trying so hard to convince you of something without any results.

But seriously, that shit crashes all the time and looks worse than 240p. They screw everyone over who wants to watch but can't stay up past midnight. If they truly wanted to support eSports then why don't they like use justin.tv or something and stream in 720p with vods for everybody for free?

Right because Justin.tv gives away hundreds of thousands of dollars every month while paying for a very high quality studio and an large venue during finals. OH wait. Justin.tv offers a free service and GomTV is running a business get over it.

$10 for a whole season is dirt cheap, if the quality and time zones bother you that much then the option to buy it is always there.

I complain when restaurants give away free food too, they never give you enough or exactly what you want!

Anyways I'm sure GomTV is working on making their media player available to Mac users as fast as they can. It would be less business for them if they didn't. If you really want a solution contacting GomTV would probably be a better idea than complaining here.
darmousseh
Profile Blog Joined May 2010
United States3437 Posts
March 14 2011 18:17 GMT
#150
On March 15 2011 02:44 Cerotix wrote:
Show nested quote +
On March 15 2011 02:35 darmousseh wrote:
They are blocking it not because it's a way to view the gom stream on a mac, but because it is a way of viewing it on a windows machine. Remember GomTV is a korean country and mac barely exists there at all, thus the cost/benefit of including support for a mac is none. I would guess right now that at least 99% of their users use a windows machine (obviously I don't know exactly but 95% of the internet users use windows, and almost 100% of korea uses windows). Making a player to support 1% of their users is not worth it at all. When someone posts a VLC link and uses a player, most of the people using it will also be windows users and since GOM's business is a vlc player, it is in their interest to block windows users (and consequently mac users) from using alternate players.

No mac hate here, i used one in college, but i will never use one again (mostly because i hate apples software policies since i'm a software developer, annoying interface, and cost double of what a windows would cost without any real benefit).

GOM will probably never support mac, this is just reality, so it is probably in your best interest to find an alternative such as installing windows on your mac.

Do you really think that that is the most appropriate business response for GOM to make? Esports is a growing community, but it is still relatively niche as far as viewership outside of Korea is concerned. IMO it would be in their best interests to return the streaming functionality to macs. If you are trying to raise awareness of esports, specifically Korean esports, on an international scene, it behooves them to alienate anybody willing to pay for their service for any reason. I agree with the fact that Korea is a windows dominated country, but if they are only planning on giving support to windows viewers, why make it availible to international viewers at all?
Now, with all the upcoming tournaments that are in the works (NASL, IEM, MLG etc etc.) that are going to be having free live streams (The NASL free stream is reported to be at a higher bitrate than the paid GSL HQ stream), I will be very reluctant to purchase another seasons pass, the incentive for me to not go looking for the free vods has left.
TL;DR - esports is a niche market in terms of international viewers who are willing to pay money for the live stream and the vods, why alienate anybody if you are trying to increase awareness about sc2 and esports in general?


Yes, this is the best business decision because the cost of developing and maintaining a mac player will not be equal to the amount of extra revenue from users who only use mac (or linux or some other random os), however, they do support the iphone. I have an android phone and am hoping they will come out with a player for it, but as of right now, iphones are what gom has developed for. I have posted requesting on the gomtv site that they make an android app, but I don't go talking about it on the forums mostly because android again is a niche market and gomtv will gain almost 0 benefit from me being able to view the stream on an android.

The problem in development is cost/benefit. As a software developer I have to pick and choose which platforms I will support. The websites I develop all work on google chrome, opera, safari, firefox, and ie8. I do not support ie6 or ie7. I had to make this decision because the development time in order to support those browsers is not worth the cost.

This is also a problem with esports. Esports must invest in the platforms which provide the most benefit to their target audience. In korea, this is windows users using ie8. gomtv constantly has problems with their javascript in firefox and chrome and being a developer I knew how to go around it, but if i didn't, I would just use ie8 when viewing gomtv.

If gomtv were an american company, i'm sure they would support mac since a lot of laptop users use mac, however, gomtv mostly supports korea.

The OP is seeing a symptom of a much larger problem.

Developer for http://mtgfiddle.com
darmousseh
Profile Blog Joined May 2010
United States3437 Posts
March 14 2011 18:23 GMT
#151
On March 15 2011 03:00 dogmeatstew wrote:
Firstly, I'm not sure why there's so much uproar about incompatibility between a given companies software and unix based operating systems... this isn't exactly something new. With the exception of Blizzard (and very recently select Valve games) the gaming community is generally subject to "have a Microsoft developed operating system of you're out of luck".

As such, it shocks me a little that on a site dedicated to gaming we're having a discussion about how terrible it is that GOM doesn't have mac or linux support for their product. Honestly, in the software world this is pretty common, its a lot of extra coding to make your product cross compatible for what continues to be a very small audience (especially in the gaming community...).


On the other hand, there are some pretty easy workarounds that haven't been mentioned, for Linux users, try using Wine, with a fairly basic understanding of the linux architecture you can get the GOM player running through this no issue on *almost* every major linux distro (for some reason I feel like Wine doesn't work on Suse but I could be crazy...). Otherwise, VM's are always an option...

As for Mac users, if you're not willing to use a windows VM or have an alternate OS installed for the purposes of running incompatible software then realistically you can't be that dedicated to running a large percentage of existing software. If you play any other games chances are you're going to need a Windows OS so again, this issue is hardly GOM specific and I don't really see how we can blame them for it.

Plus I'm sure eventually they'll come out with a working Mac version, but seriously, coding mac applications is hard .



another issue with macs is that in the past they didn't give you access to hardware acceleration and many companies refused to develop for it because of that. If gomtv wrote their application with a decoder that used hardware acceleration, then it would be waaaay too much work to develop it for the mac. Only recently have they started to allow hardware acceleration.
Developer for http://mtgfiddle.com
Cerotix
Profile Joined November 2010
Canada121 Posts
March 14 2011 18:26 GMT
#152
On March 15 2011 03:17 darmousseh wrote:
Show nested quote +
On March 15 2011 02:44 Cerotix wrote:
On March 15 2011 02:35 darmousseh wrote:
They are blocking it not because it's a way to view the gom stream on a mac, but because it is a way of viewing it on a windows machine. Remember GomTV is a korean country and mac barely exists there at all, thus the cost/benefit of including support for a mac is none. I would guess right now that at least 99% of their users use a windows machine (obviously I don't know exactly but 95% of the internet users use windows, and almost 100% of korea uses windows). Making a player to support 1% of their users is not worth it at all. When someone posts a VLC link and uses a player, most of the people using it will also be windows users and since GOM's business is a vlc player, it is in their interest to block windows users (and consequently mac users) from using alternate players.

No mac hate here, i used one in college, but i will never use one again (mostly because i hate apples software policies since i'm a software developer, annoying interface, and cost double of what a windows would cost without any real benefit).

GOM will probably never support mac, this is just reality, so it is probably in your best interest to find an alternative such as installing windows on your mac.

Do you really think that that is the most appropriate business response for GOM to make? Esports is a growing community, but it is still relatively niche as far as viewership outside of Korea is concerned. IMO it would be in their best interests to return the streaming functionality to macs. If you are trying to raise awareness of esports, specifically Korean esports, on an international scene, it behooves them to alienate anybody willing to pay for their service for any reason. I agree with the fact that Korea is a windows dominated country, but if they are only planning on giving support to windows viewers, why make it availible to international viewers at all?
Now, with all the upcoming tournaments that are in the works (NASL, IEM, MLG etc etc.) that are going to be having free live streams (The NASL free stream is reported to be at a higher bitrate than the paid GSL HQ stream), I will be very reluctant to purchase another seasons pass, the incentive for me to not go looking for the free vods has left.
TL;DR - esports is a niche market in terms of international viewers who are willing to pay money for the live stream and the vods, why alienate anybody if you are trying to increase awareness about sc2 and esports in general?


Yes, this is the best business decision because the cost of developing and maintaining a mac player will not be equal to the amount of extra revenue from users who only use mac (or linux or some other random os), however, they do support the iphone. I have an android phone and am hoping they will come out with a player for it, but as of right now, iphones are what gom has developed for. I have posted requesting on the gomtv site that they make an android app, but I don't go talking about it on the forums mostly because android again is a niche market and gomtv will gain almost 0 benefit from me being able to view the stream on an android.

The problem in development is cost/benefit. As a software developer I have to pick and choose which platforms I will support. The websites I develop all work on google chrome, opera, safari, firefox, and ie8. I do not support ie6 or ie7. I had to make this decision because the development time in order to support those browsers is not worth the cost.

This is also a problem with esports. Esports must invest in the platforms which provide the most benefit to their target audience. In korea, this is windows users using ie8. gomtv constantly has problems with their javascript in firefox and chrome and being a developer I knew how to go around it, but if i didn't, I would just use ie8 when viewing gomtv.

If gomtv were an american company, i'm sure they would support mac since a lot of laptop users use mac, however, gomtv mostly supports korea.

The OP is seeing a symptom of a much larger problem.



I agree with you about the cost/benefit of developing a specific player for mac and linux users, it would require extra code to create cross-platform functionality, which would cost money. However; by them actively trying to shut down options for us paying clients on non-standard operating systems, seems counter productive to me. As was stated earlier, there is a mac version of the GOMTV player, I dont see why that isnt being used, but we have yet to hear an actual response from GOM regarding this issue, so maybe that is in the works?
I know that korea is a mainly windows-centered country, but by allowing out of country clients to purchase the stream, they have to open themselves to the possibility that alternative operating systems (read osx or linux), which may be more popular in the respective country, are being used to view the stream. I think its almost ignorant for GOM to assume that the only people who are interested in sc2 are windows users, despite the fact that sc2 can run natively on mac...
Bumblebees
Profile Joined August 2010
United States328 Posts
Last Edited: 2011-03-14 18:29:13
March 14 2011 18:28 GMT
#153
On March 15 2011 02:35 darmousseh wrote:
The OP is seeing a symptom of a much larger problem.



The problem is much less of that it does not work, and much more of when they decided to make it not work, and that they did not communicate it clearly with their customers.

Everyone is focusing on the players and platforms and missing the obvious blunder: GOM has been allowing this for 5 events now, and allowing people to pay for the "privilege" to do extra work to get access to features they paid money for. Suddenly, during a season and without warning they decided to cutoff a large portion of these paid users.

I can understand what they're doing. The problem is that they already accepted payment for this service that people have come to expect. There has been no communication that I'm aware of to indicate that it was problematic or prohibited, and there has been no communication as to it's cutoff.
TheButtonmen
Profile Joined December 2010
Canada1403 Posts
March 14 2011 18:29 GMT
#154
On March 15 2011 02:35 darmousseh wrote:
They are blocking it not because it's a way to view the gom stream on a mac, but because it is a way of viewing it on a windows machine. Remember GomTV is a korean country and mac barely exists there at all, thus the cost/benefit of including support for a mac is none. I would guess right now that at least 99% of their users use a windows machine (obviously I don't know exactly but 95% of the internet users use windows, and almost 100% of korea uses windows). Making a player to support 1% of their users is not worth it at all. When someone posts a VLC link and uses a player, most of the people using it will also be windows users and since GOM's business is a vlc player, it is in their interest to block windows users (and consequently mac users) from using alternate players.

No mac hate here, i used one in college, but i will never use one again (mostly because i hate apples software policies since i'm a software developer, annoying interface, and cost double of what a windows would cost without any real benefit).

GOM will probably never support mac, this is just reality, so it is probably in your best interest to find an alternative such as installing windows on your mac.


It's not that they don't support macs, I was fine putting in the effort to extract the stream URL for VLC but what they are doing now is actively going after non-GOM player methods of watching it live. Considering that Gom player for mac used to allow you to watch the GSL but they purposefully released a patch stopping you from being able to watch the GSL using GOM player for mac and they are now purposefully shutting down what alternatives to GOM player there are for mac users I'm of the opinion that the correct response is a hearty "Fuck you I'm spending my money elsewhere" rather then installing a whole new OS on my computer.
PraetorianX
Profile Joined September 2010
Sweden780 Posts
Last Edited: 2011-03-14 18:30:16
March 14 2011 18:29 GMT
#155
I don't really see the problem here.

GOM Player is the best media player in the world. Why would you want anything else?

User was warned for this post
The best argument against democracy is a 5-minute conversation with the average voter - Winston Churchill
MuTT
Profile Joined July 2010
United States398 Posts
March 14 2011 18:30 GMT
#156
On March 15 2011 03:16 Cynoks wrote:
Show nested quote +
On March 15 2011 02:39 MuTT wrote:
Cmon guys, it's obvious that they exist for esports. If not, then why do they say it every show 20 times. Also all the money they get goes to improve the stream. I don't see anything sketchy about a company trying so hard to convince you of something without any results.

But seriously, that shit crashes all the time and looks worse than 240p. They screw everyone over who wants to watch but can't stay up past midnight. If they truly wanted to support eSports then why don't they like use justin.tv or something and stream in 720p with vods for everybody for free?

Right because Justin.tv gives away hundreds of thousands of dollars every month while paying for a very high quality studio and an large venue during finals. OH wait. Justin.tv offers a free service and GomTV is running a business get over it.

$10 for a whole season is dirt cheap, if the quality and time zones bother you that much then the option to buy it is always there.

I complain when restaurants give away free food too, they never give you enough or exactly what you want!

Anyways I'm sure GomTV is working on making their media player available to Mac users as fast as they can. It would be less business for them if they didn't. If you really want a solution contacting GomTV would probably be a better idea than complaining here.

You people really need to learn better reading comprehension. They make their business off of advertisement and they claim the money towards subscriptions goes to improve the stream. If this is true they wouldn't lose any money by switching to justin.tv. This would make the viewer experience for foreigners a million times better and would undoubtedly help eSports - which is their claim.

But they are not doing that and also actively stopping restreams and recordings. This means they are a business because their best interest is money and not eSports. This is all fine, but they keep claiming that by supporting them you are supporting esports all the fucking time which is clearly incorrect. Some people want to help esports and they buy their stream even if they don't think its worth it otherwise. GOM is therefore misleading people into buying their product by lying.
I think even you can see the problem in that.
MC's strength: confidence weakness: over confidence
TheButtonmen
Profile Joined December 2010
Canada1403 Posts
March 14 2011 18:32 GMT
#157
On March 15 2011 03:29 PraetorianX wrote:
I don't really see the problem here.

GOM Player is the best media player in the world. Why would you want anything else?


Because some of use don't use windows?
MrTortoise
Profile Joined January 2011
1388 Posts
March 14 2011 18:41 GMT
#158
Guys, it is their stream with their software.

you approach the problem from one of infinite permissiveness.

There is nothing saying that they will allow the use of any other software

I cant help but notice that the software they wrote shares the name of the league ....

as a developer of finite resources i wouldnt be happy letting anyone connect with anything but what i have cleared. Why? Because when a bunch of noobs start whining that their supported app wont work and that they paid for the service and now they want their money back my boss would slap me.
kamikami
Profile Joined November 2010
France1057 Posts
March 14 2011 18:47 GMT
#159
On March 15 2011 03:28 Bumblebees wrote:
Show nested quote +
On March 15 2011 02:35 darmousseh wrote:
The OP is seeing a symptom of a much larger problem.



I can understand what they're doing. The problem is that they already accepted payment for this service that people have come to expect. There has been no communication that I'm aware of to indicate that it was problematic or prohibited, and there has been no communication as to it's cutoff.


When you bought the stream didn't they state/write that you must use GOM player to view it ? If so it's absolutely legal to block all other methodes that don't use GOM player. In the other hand, if they didn't say/write anything about it, it's their fault.

Khassar de Templari
Zman
Profile Joined January 2011
31 Posts
March 14 2011 18:48 GMT
#160
Maybe, they wanted to prevent people from downloading(read: saving) the stream, and decided to only allow the GOM Player UserAgent. Disabling VLC could have been collateral damage.
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