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Active: 2609 users

Starcraft 2 Parental Controls , wtf?

Forum Index > SC2 General
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Xswordy
Profile Joined December 2010
United Kingdom425 Posts
Last Edited: 2010-12-30 22:50:00
December 30 2010 22:49 GMT
#1
I got SC2 this morning , played a bit explored etc and after a few hours I wanted to post something on the forums. I hit the "submit" button and bam I can't post cuz parental control is active. Wtf? I haven't touched anything on the account settings except activating my game.

However I have no restrictions at all in game or in the forums , only that I cannot post. How can I fix it? I searched a bit and found that other ppls had the problem aswell , but I wasn't able to find how to fix it. Maybe contacting blizz , but that takes like 5 days so yeah...if there is another way I'm open to it.

Thx.
ALPINA
Profile Joined May 2010
3791 Posts
Last Edited: 2010-12-30 22:56:48
December 30 2010 22:56 GMT
#2
Well maybe your parents made resitriction cause you play SC2 for too much.
You should never underestimate the predictability of stupidity
majestouch
Profile Joined December 2010
United States395 Posts
December 30 2010 22:57 GMT
#3
do any of your irl friends have info to your account? me and another friend for shits and giggles put parental control's on our other friend's wow account and he was like "WTF" cuz he has his own place and well you get the picture. anyways, the parental controls are somewhere in your bnet account. go to official site login blah blah blah
Xswordy
Profile Joined December 2010
United Kingdom425 Posts
December 30 2010 23:46 GMT
#4
@Alpina I have my own PC , my parents have theirs.

@majestouch No , I never give my account info to anyone. On top of that , the accout was created only a day ago. And as I said the acc was activated only for like 2 - 3 hours.

It doesn't really affect me because the only restriction is that I can't post on forums. It must be a bug or smth , anyone has any other suggestions?
aka_star
Profile Blog Joined July 2007
United Kingdom1546 Posts
December 30 2010 23:49 GMT
#5
your parents are probably trying to tell you something, at least your loved
FlashDave.999 aka Star
Moa
Profile Blog Joined July 2010
United States790 Posts
December 30 2010 23:52 GMT
#6
Your parents probably enabled it in your b.net account options, I would take it up with them.
^O^
aNooburak
Profile Joined May 2010
Australia190 Posts
December 30 2010 23:55 GMT
#7
On December 31 2010 08:46 Xswordy wrote:
@majestouch No , I never give my account info to anyone. On top of that , the accout was created only a day ago. And as I said the acc was activated only for like 2 - 3 hours.


Isn't there a restriction where new accounts can't post for the first two weeks? It happened to me when I first made my account.
Xswordy
Profile Joined December 2010
United Kingdom425 Posts
Last Edited: 2010-12-31 00:00:08
December 30 2010 23:58 GMT
#8
Please don't post useless comments. First I live only with my mum , second she doesn't touch anything in my room , and while I am there , she doesn't enter. Then she has no access to my PC/360/Games/Etc what's mine.

I have a good relation with my mum , I don't tuch her stuff , she doesn't touch mine. Again , I am the only one who knows my account infos on everything online. And this happend in 3 hours. Please stop posting useless stuff , post only if you have a suggestion on what I might do ( except emailing blizz , anyway if I don't find a way to fix I'll have to email them and wait 5 days for their answer...).

On December 31 2010 08:55 Mikro wrote:
Show nested quote +
On December 31 2010 08:46 Xswordy wrote:
@majestouch No , I never give my account info to anyone. On top of that , the accout was created only a day ago. And as I said the acc was activated only for like 2 - 3 hours.


Isn't there a restriction where new accounts can't post for the first two weeks? It happened to me when I first made my account.


That may be true , tho it doesn't say anywhere that...
iGrok
Profile Blog Joined October 2010
United States5142 Posts
December 31 2010 00:03 GMT
#9
Be happy that you can't post on the bnet forums. You're not missing anything there
MOTM | Stim.tv | TL Mafia | Fantasy Fighting! | SNSD
Subversion
Profile Blog Joined April 2010
South Africa3627 Posts
December 31 2010 00:46 GMT
#10
Since this led you to find TL and not be posting on the bnet forums, I'd say this was a lucky break.
Xswordy
Profile Joined December 2010
United Kingdom425 Posts
December 31 2010 00:53 GMT
#11
Nah I knew about TL before , I'm here cuz I like to watch the streams. Anyway , gonna wait a few more days see what happens , maybe is like the guy above said that I need to wait 2 weeks.
kYem
Profile Blog Joined March 2010
United Kingdom412 Posts
Last Edited: 2010-12-31 00:59:46
December 31 2010 00:58 GMT
#12
well the problem is that you cant add real life friend if you have parent control activated, thats what happened to our team manager. He didn't activated that and nobody else could as he is the only one who have access to the account. Plus there is no way to turn it off with out writing a letter to blizzard due the fact that you can't login to parent control.
Hell
Kurumi
Profile Blog Joined April 2010
Poland6130 Posts
December 31 2010 01:05 GMT
#13
If You're younger than 16 or 18 it'll activate by itself,just do something in settings.
I work alone. // Visit TL Mafia subforum!
.Aar
Profile Joined September 2010
2177 Posts
Last Edited: 2010-12-31 01:07:49
December 31 2010 01:06 GMT
#14
On December 31 2010 09:46 Subversion wrote:
Since this led you to find TL and not be posting on the bnet forums, I'd say this was a lucky break.


Considering the quality of the posts in this thread, I wouldn't say we're making a very good first impression.

It seems like having Parental Control enabled can actually limit you from more than posting on the forum. According to the Social and Privacy Settings section of the Parental Controls guide, you could also be limited from in-game voice chat and Real ID.

I would recommend you just go ahead and contact Customer Services. Blizzard's CS (at least for WoW) is actually kind of legendary in the general gaming community and I'm sure they could sort this out for you in no time.
now run into the setting sun, and suffer, but don't mess up your hair.
majestouch
Profile Joined December 2010
United States395 Posts
December 31 2010 01:44 GMT
#15
On December 31 2010 09:03 iGrok wrote:
Be happy that you can't post on the bnet forums. You're not missing anything there

he can go to sc2 tl strategy forum and it will feel like hes there.
Two_DoWn
Profile Blog Joined October 2009
United States13684 Posts
Last Edited: 2010-12-31 01:49:35
December 31 2010 01:49 GMT
#16
On December 31 2010 10:44 majestouch wrote:
Show nested quote +
On December 31 2010 09:03 iGrok wrote:
Be happy that you can't post on the bnet forums. You're not missing anything there

he can go to sc2 tl strategy forum and it will feel like hes there.

*mouth opens for witty retort*........



*mouth shuts*
"What is the air speed velocity of an unladen courier?" "Dire or Radiant?"
Xswordy
Profile Joined December 2010
United Kingdom425 Posts
Last Edited: 2010-12-31 02:30:50
December 31 2010 02:09 GMT
#17
In that case I will try contacting Blizz Support. Thx for the answers everyone.

On December 31 2010 10:44 majestouch wrote:
he can go to sc2 tl strategy forum and it will feel like hes there.


Yes I know , but I like to browse both forums and if I find something interesting I want to share my opinion , be it on bnet or here.


Edit: I sent an email to blizz.
Fruktsoda
Profile Joined December 2010
Sweden206 Posts
December 31 2010 02:15 GMT
#18
this happend to my friend to but that story is kind of diffrent. He played with one of my guest passes and when he later bought the game I became his "parent" and had to log onto starcraft2s website and disable it. was really weird dunno why he shouldnt be able to add realid friends or post after using a guest pass :S but its all good now though
Xswordy
Profile Joined December 2010
United Kingdom425 Posts
December 31 2010 19:10 GMT
#19
I got an answer from blizzard. Here it is ->

Hello -------,

Thank you for contacting us. To disable the Parental Control settings from a Battle.net account, we require the following information:

- The Battle.net account name.
- The name of the Battle.net account holder.
- The full email address that is currently registered for the Parental Controls.

We also require the following:

(If the account holder is below the age of majority)
- A legible photograph or scan of the account holder's birth certificate (or other legal document) that clearly shows the affiliation between the child and the parent/guardian. Please note that we do not accept photocopies of documents.
AND
- A digital photograph or scan of a piece of government issued identification of the parent/guardian such as a passport or national identity card.

(If the account holder is above the age of majority)
A digital photograph or scan of a piece of government issued identification of the registered account holder such as a passport or national identity card.

We require ID verification when disabling the Parental Control details to protect the integrity of this feature. Please note that copies of legal documents are handled by Blizzard only and we handle all private personal data with discretion.

As stated in our Terms of Use, Battle.net accounts can only be registered to individuals that have reached the age of majority.

You can review our terms of use at http://eu.blizzard.com/en-gb/company/legal/index.html

Should you have any further questions or concerns, please do not hesitate to contact us again.

Best regards,

-------
Customer Services
Blizzard Entertainment
http://eu.blizzard.com/support

Please retain all history if you reply to this email.

---------------------------------------------------------------------------------------

I was very clear in my email , where I told them that no one activated parental control. Still they ask me for "The full email address that is currently registered for the Parental Controls." They also ask me for aditional personal info etc. I'm going to reply to them with what I can.
Xswordy
Profile Joined December 2010
United Kingdom425 Posts
Last Edited: 2010-12-31 23:53:59
December 31 2010 23:52 GMT
#20
I replyed to them , explaing a part of the problem again. Still they asked me for images of personal info.

I also tryed on my acc page "Retrieve Parental Controls E-mail" which obviously does not work...On the same page it says "You can only receive a new Parental Controls access e-mail if you have already set up Parental Controls on a Battle.net account." which explains why it doesn't work. Still I get blocked from posting on the forums cuz parental control is active , weeeird.

Edit: If I try to set up it says that the account already has it active. This is so annoying...
Dman
Profile Joined June 2010
United States53 Posts
January 01 2011 00:40 GMT
#21
What did you expect? If you could send them an email without giving any proof of your age, then Parental Controls would be completely useless as every minor would email Blizzard and get rid of them.

I realize that none of this should have happened in the first place, and therefore it is Blizzard's fault, but its no reason to whine about their procedures. I'm sure everything will be sorted out soon as long as you do what they ask.
Xswordy
Profile Joined December 2010
United Kingdom425 Posts
January 01 2011 18:44 GMT
#22
Wow , look what I just found...I was checking my other email , and found this ->

+ Show Spoiler +
Dear parent or guardian,

You are receiving this e-mail because a new game, StarCraft II, has been added to the Battle.net account xxxx@yahoo.co.uk. We invite you to revisit Parental Controls in order to manage your child's play schedule and social settings for this game.

Simply click the link below to access your parental controls. In addition, be sure to visit http://eu.battle.net/parents/ for all your Parental Controls needs.

https://eu.battle.net/account/parental-controls/manage.html?key=xxxxxxxxxxxxx

For support inquiries, visit the FAQ or contact our Sales, Billing & Account Services team at:

Phone: x
Email: sales@battle.net

Live phone support is available seven days a week, 8:00 a.m. - 8:00 p.m. Pacific Time.

Thanks,
Battle.net Account Team


Weird right...I mean cmon...oh well anyway this solved everything as now I can acces the parental control and edit it.
Firebolt145
Profile Blog Joined May 2010
Lalalaland34502 Posts
January 01 2011 20:14 GMT
#23
So you're your own daddy?

Kinky.
Moderator
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