I got SC2 this morning , played a bit explored etc and after a few hours I wanted to post something on the forums. I hit the "submit" button and bam I can't post cuz parental control is active. Wtf? I haven't touched anything on the account settings except activating my game.

However I have no restrictions at all in game or in the forums , only that I cannot post. How can I fix it? I searched a bit and found that other ppls had the problem aswell , but I wasn't able to find how to fix it. Maybe contacting blizz , but that takes like 5 days so yeah...if there is another way I'm open to it.

Thx.

ALPINA

3791 Posts

December 30 2010 22:56 GMT

Well maybe your parents made resitriction cause you play SC2 for too much.

majestouch

United States395 Posts

December 30 2010 22:57 GMT

do any of your irl friends have info to your account? me and another friend for shits and giggles put parental control's on our other friend's wow account and he was like "WTF" cuz he has his own place and well you get the picture. anyways, the parental controls are somewhere in your bnet account. go to official site login blah blah blah

Xswordy

United Kingdom425 Posts

December 30 2010 23:46 GMT

@Alpina I have my own PC , my parents have theirs.

@majestouch No , I never give my account info to anyone. On top of that , the accout was created only a day ago. And as I said the acc was activated only for like 2 - 3 hours.

It doesn't really affect me because the only restriction is that I can't post on forums. It must be a bug or smth , anyone has any other suggestions?

aka_star

United Kingdom1546 Posts

December 30 2010 23:49 GMT

your parents are probably trying to tell you something, at least your loved

Moa

United States790 Posts

December 30 2010 23:52 GMT

Your parents probably enabled it in your b.net account options, I would take it up with them.

aNooburak

Australia190 Posts

December 30 2010 23:55 GMT

On December 31 2010 08:46 Xswordy wrote:
@majestouch No , I never give my account info to anyone. On top of that , the accout was created only a day ago. And as I said the acc was activated only for like 2 - 3 hours.

Isn't there a restriction where new accounts can't post for the first two weeks? It happened to me when I first made my account.

Xswordy

United Kingdom425 Posts

December 30 2010 23:58 GMT

Please don't post useless comments. First I live only with my mum , second she doesn't touch anything in my room , and while I am there , she doesn't enter. Then she has no access to my PC/360/Games/Etc what's mine.

I have a good relation with my mum , I don't tuch her stuff , she doesn't touch mine. Again , I am the only one who knows my account infos on everything online. And this happend in 3 hours. Please stop posting useless stuff , post only if you have a suggestion on what I might do ( except emailing blizz , anyway if I don't find a way to fix I'll have to email them and wait 5 days for their answer...).

On December 31 2010 08:55 Mikro wrote:

Show nested quote +

Isn't there a restriction where new accounts can't post for the first two weeks? It happened to me when I first made my account.

That may be true , tho it doesn't say anywhere that...

iGrok

United States5142 Posts

December 31 2010 00:03 GMT

Be happy that you can't post on the bnet forums. You're not missing anything there

Subversion

South Africa3627 Posts

December 31 2010 00:46 GMT

#10

Since this led you to find TL and not be posting on the bnet forums, I'd say this was a lucky break.

Xswordy

United Kingdom425 Posts

December 31 2010 00:53 GMT

#11

Nah I knew about TL before , I'm here cuz I like to watch the streams. Anyway , gonna wait a few more days see what happens , maybe is like the guy above said that I need to wait 2 weeks.

kYem

United Kingdom412 Posts

December 31 2010 00:58 GMT

#12

well the problem is that you cant add real life friend if you have parent control activated, thats what happened to our team manager. He didn't activated that and nobody else could as he is the only one who have access to the account. Plus there is no way to turn it off with out writing a letter to blizzard due the fact that you can't login to parent control.

Kurumi

Poland6130 Posts

December 31 2010 01:05 GMT

#13

If You're younger than 16 or 18 it'll activate by itself,just do something in settings.

.Aar

2177 Posts

December 31 2010 01:06 GMT

#14

On December 31 2010 09:46 Subversion wrote:
Since this led you to find TL and not be posting on the bnet forums, I'd say this was a lucky break.

Considering the quality of the posts in this thread, I wouldn't say we're making a very good first impression.

It seems like having Parental Control enabled can actually limit you from more than posting on the forum. According to the Social and Privacy Settings section of the Parental Controls guide, you could also be limited from in-game voice chat and Real ID.

I would recommend you just go ahead and contact Customer Services. Blizzard's CS (at least for WoW) is actually kind of legendary in the general gaming community and I'm sure they could sort this out for you in no time.

majestouch

United States395 Posts

December 31 2010 01:44 GMT

#15

On December 31 2010 09:03 iGrok wrote:
Be happy that you can't post on the bnet forums. You're not missing anything there

he can go to sc2 tl strategy forum and it will feel like hes there.

Two_DoWn

United States13684 Posts

December 31 2010 01:49 GMT

#16

On December 31 2010 10:44 majestouch wrote:

Show nested quote +

he can go to sc2 tl strategy forum and it will feel like hes there.

*mouth opens for witty retort*........

*mouth shuts*

Xswordy

United Kingdom425 Posts

December 31 2010 02:09 GMT

#17

In that case I will try contacting Blizz Support. Thx for the answers everyone.

On December 31 2010 10:44 majestouch wrote:
he can go to sc2 tl strategy forum and it will feel like hes there.

Yes I know , but I like to browse both forums and if I find something interesting I want to share my opinion , be it on bnet or here.

Edit: I sent an email to blizz.

Fruktsoda

Sweden206 Posts

December 31 2010 02:15 GMT

#18

this happend to my friend to but that story is kind of diffrent. He played with one of my guest passes and when he later bought the game I became his "parent" and had to log onto starcraft2s website and disable it. was really weird dunno why he shouldnt be able to add realid friends or post after using a guest pass :S but its all good now though

Xswordy

United Kingdom425 Posts

December 31 2010 19:10 GMT

#19

I got an answer from blizzard. Here it is ->

Hello -------,

Thank you for contacting us. To disable the Parental Control settings from a Battle.net account, we require the following information:

- The Battle.net account name.
- The name of the Battle.net account holder.
- The full email address that is currently registered for the Parental Controls.

We also require the following:

(If the account holder is below the age of majority)
- A legible photograph or scan of the account holder's birth certificate (or other legal document) that clearly shows the affiliation between the child and the parent/guardian. Please note that we do not accept photocopies of documents.
AND
- A digital photograph or scan of a piece of government issued identification of the parent/guardian such as a passport or national identity card.

(If the account holder is above the age of majority)
A digital photograph or scan of a piece of government issued identification of the registered account holder such as a passport or national identity card.

We require ID verification when disabling the Parental Control details to protect the integrity of this feature. Please note that copies of legal documents are handled by Blizzard only and we handle all private personal data with discretion.

As stated in our Terms of Use, Battle.net accounts can only be registered to individuals that have reached the age of majority.

You can review our terms of use at http://eu.blizzard.com/en-gb/company/legal/index.html

Should you have any further questions or concerns, please do not hesitate to contact us again.

Best regards,

-------
Customer Services
Blizzard Entertainment
http://eu.blizzard.com/support

Please retain all history if you reply to this email.

---------------------------------------------------------------------------------------

I was very clear in my email , where I told them that no one activated parental control. Still they ask me for "The full email address that is currently registered for the Parental Controls." They also ask me for aditional personal info etc. I'm going to reply to them with what I can.

Xswordy

United Kingdom425 Posts

December 31 2010 23:52 GMT

#20

I replyed to them , explaing a part of the problem again. Still they asked me for images of personal info.

I also tryed on my acc page "Retrieve Parental Controls E-mail" which obviously does not work...On the same page it says "You can only receive a new Parental Controls access e-mail if you have already set up Parental Controls on a Battle.net account." which explains why it doesn't work. Still I get blocked from posting on the forums cuz parental control is active , weeeird.

Edit: If I try to set up it says that the account already has it active. This is so annoying...

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