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NOTE: This thread is no longer updated! If you have a problem, go to the Riot Support Site. |
Straight outta Johto18973 Posts
@PartyBiscuit: Normally when you get a black screen and no option of reconnecting, it's likely an internet based problem. Can you do a Netalyzr analysis to check your internet connection and post the results link here? If you don't want random people reading it, you can also PM it to me.
Also, repair your client and see if it helps. Go to the PvP Launcher (the one with the big PLAY button) and click the gear icon in the top right and choose on repair. You will need to reset your in-game options and Masteries Pages afterwards though.
@Tal: Hm. If it's just the first game... Can you send me an r3d log from a game where you had this error? I've posted how to find your logs in part 4 of of the first page on this thread. PM them to me or you can ask me for my e-mail through PM.
Also, are you in China playing on NA Server or in NA playing on Chinese Server or in China playing on Chinese Server? Little confused by that there.
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I was playing today and anytime abilities were used in the top right side of my screen (purple side), their sound effects were distorted. However if I moved my camera further towards purple side, they would sound normal. This happened with Vlad, Malz, and Talon, as well as any abilities used by other players on that side of the screen.
I looked for an option for surround sound or something but no luck. Any other game I play sounds fine, and it's only when abilities are used "in the distance" toward the corner of the screen.
Has anyone experienced this? Is there a fix?
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whenever i play LoL (or SC2 occassionally), after a few minutes, my computer freezes. the speakers/headphones play a buzzy noise, something like the last few milliseconds of sound on infinite loop.
also, this tends to only happen at UCLA and not at home.
any ideas why?
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Ok, r3d log sent. I'm in China playing on the China server. Before that I was in Europe playing on EU West. Thanks for your help.
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Straight outta Johto18973 Posts
@BlackHat: If abilities are used away from your character at a distance, you can still hear them but they will be quieter than normal. If they're to the right of your champion, they will come out through your right speaker and vice versa for the left. Is this what you're talking about? Or is it actual distortion of game? If there is actual distortion of the game sounds, do a Client Repair (see Part 4 of the first page for instructions). That should fix any sound files if they're broken.
@Alex: If LoL is working fine at home, it might be something with your connection at UCLA. If you're on a different computer, it could be an issue with the hardware. Alternatively it could be latency based. I can't comment much further unless I know more about the problem and other details like the machine you're using, etc.
@Tal: PM-ed you.
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Well Transfusion, Rake, etc were making sounds like a blown out speaker, so that's what I thought it was at first. However they were making normal sounds on the "close" side of the screen, so it wasn't my speakers. I just played two games and it appears to be fixed, so I am going to chalk it up to a freak glitch that I hope never happens again.
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I've had this happen for the past 2 weeks
http://na.leagueoflegends.com/board/showthread.php?t=221612
It's been getting more and more frequent and for longer periods of time. This is really really annoying...I just submitted the logs for a game in which I had it happen 4 or 5 times and for almost a full minute each time.
Any chance you could remind them gently of it?
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Straight outta Johto18973 Posts
@Lanzoma: I can't influence Support Tickets submitted as I'm not a Rioter.
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Anyone know how to fix the issue with the game constantly crashing at 100% in load screen?
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So, i want to rebind my tab key so that it doesn't do anything, but reading info in the OP about hotkey rebinding and google didnt help much. Since o is the only option to change to set the score screen it's not immediately obvious as to how to go about doing this.
alternatively i could use something to somehow suppress the tab keystroke, but google surprisingly wasn't terribly helpful in that regard
basically, since i have some really awful habits and borderline ocd, i mash the tab button all game, so while i dont mind terribly, its a really awful viewing experience for any1 watching.
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Straight outta Johto18973 Posts
@HeroHenry: I can't really say much unless I know more about the problem. The reason for that occuring could be anything from your internet connection not set up properly, overloaded router, ISP blocking ports, corrupted files in the client or server instability.
@Barbsq: I think TAB might be an unbindable key... What you can do is to redefine the scan codes for your keyboard. Every time you press a key, it generates a scan code that Windows then interprets. That's why the "G" Key creates a "G". If you modify the scan code, then you can get that key to do something else. If you want, you could redefine the scan code for the TAB key so it functions as something else? A nifty program that does the hard work for you is KeyTweak.
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It is really fking annoying how frequently the game crashes after logging it, when trying to load up the landing screen.
It happens at least 50% of all logins.
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Straight outta Johto18973 Posts
On September 24 2011 05:54 Craton wrote:
It is really fking annoying how frequently the game crashes after logging it, when trying to load up the landing screen.
It happens at least 50% of all logins.
I'm afraid you're going to have to give me more information than just that. I'm not a wizard. 
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Is there any way to make chat rooms highlight when there are new messages ? It would be easier than having to open the chat everytime to check.
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Straight outta Johto18973 Posts
On September 26 2011 06:29 -Zoda- wrote:
Is there any way to make chat rooms highlight when there are new messages ? It would be easier than having to open the chat everytime to check.
None afaik. You could potentially do it by modifying the client I guess... but that's a little too much hassle for a simple feature.
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On September 24 2011 08:31 MoonBear wrote:Show nested quote +On September 24 2011 05:54 Craton wrote:
It is really fking annoying how frequently the game crashes after logging it, when trying to load up the landing screen.
It happens at least 50% of all logins. I'm afraid you're going to have to give me more information than just that. I'm not a wizard.
You log in > the program crashes
You log in again > it [usually] goes through fine
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Straight outta Johto18973 Posts
On September 26 2011 10:34 Craton wrote:Show nested quote +On September 24 2011 08:31 MoonBear wrote:On September 24 2011 05:54 Craton wrote:
It is really fking annoying how frequently the game crashes after logging it, when trying to load up the landing screen.
It happens at least 50% of all logins. I'm afraid you're going to have to give me more information than just that. I'm not a wizard. You log in > the program crashes You log in again > it [usually] goes through fine
Send me a netlog from when this happened and I'll have a look. Also, can you do a Netalyzr and send me the link to the results?
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No really, there must be something.
I play two entire games. Then go in a 3rd (that looked hella fun damn...) I disconnect on loading screen. I launch game again, connect, reconnect the game, then here it tells me (first time I see this) that it can't connect to the game I must check my firewall etc. I click button reconnect and it works, I load to 100% and then... it closes. After that, each attempt resulted in having the black screen of a fullscreen game launching and then nothing. Can't connect on chat service either, but I surf on TL and other site without troubles.
Edit: Looks like some things just fucked up...
+ Show Spoiler +
Direct UDP access to remote DNS servers (port 53) is blocked.
The network you are using appears to enforce the use of a local DNS resolver.
Direct UDP access to remote NTP servers (port 123) is blocked.
Direct UDP access to remote NetBIOS NS servers (port 137) is blocked.
Direct UDP access to remote NetBIOS DGM servers (port 138) is blocked.
Direct UDP access to remote IKE key exchange servers (port 500) is blocked.
Direct UDP access to remote OpenVPN servers (port 1194) is blocked.
Direct UDP access to remote Slammer servers (port 1434) is blocked.
Direct UDP access to remote L2 tunneling servers (port 1701) is blocked.
Direct UDP access to remote IPSec NAT servers (port 4500) is blocked.
Direct UDP access to remote RTP servers (port 5004) is blocked.
Direct UDP access to remote RTCP servers (port 5005) is blocked.
Direct UDP access to remote SIP servers (port 5060) is blocked.
Direct UDP access to remote VoIP servers (port 7078) is blocked.
Direct UDP access to remote VoIP servers (port 7082) is blocked.
Direct UDP access to remote SCTP servers (port 9899) is blocked.
Direct UDP access to remote Steam gaming servers (port 27005) is blocked.
Direct UDP access to remote Steam gaming servers (port 27015) is blocked.
We recorded a packet loss of 100%. This loss is very significant and will lead to serious performance problems. It could be due either to very high load on our servers due to a large number of visitors, or problems in your network. Of the packet loss, at least 100.0% of the packets appear to have been lost on the path from your computer to our servers.
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Straight outta Johto18973 Posts
On October 01 2011 07:00 -Zoda- wrote:No really, there must be something. I play two entire games. Then go in a 3rd (that looked hella fun damn...) I disconnect on loading screen. I launch game again, connect, reconnect the game, then here it tells me (first time I see this) that it can't connect to the game I must check my firewall etc. I click button reconnect and it works, I load to 100% and then... it closes. After that, each attempt resulted in having the black screen of a fullscreen game launching and then nothing. Can't connect on chat service either, but I surf on TL and other site without troubles. Edit: Looks like some things just fucked up... + Show Spoiler +
Direct UDP access to remote DNS servers (port 53) is blocked.
The network you are using appears to enforce the use of a local DNS resolver.
Direct UDP access to remote NTP servers (port 123) is blocked.
Direct UDP access to remote NetBIOS NS servers (port 137) is blocked.
Direct UDP access to remote NetBIOS DGM servers (port 138) is blocked.
Direct UDP access to remote IKE key exchange servers (port 500) is blocked.
Direct UDP access to remote OpenVPN servers (port 1194) is blocked.
Direct UDP access to remote Slammer servers (port 1434) is blocked.
Direct UDP access to remote L2 tunneling servers (port 1701) is blocked.
Direct UDP access to remote IPSec NAT servers (port 4500) is blocked.
Direct UDP access to remote RTP servers (port 5004) is blocked.
Direct UDP access to remote RTCP servers (port 5005) is blocked.
Direct UDP access to remote SIP servers (port 5060) is blocked.
Direct UDP access to remote VoIP servers (port 7078) is blocked.
Direct UDP access to remote VoIP servers (port 7082) is blocked.
Direct UDP access to remote SCTP servers (port 9899) is blocked.
Direct UDP access to remote Steam gaming servers (port 27005) is blocked.
Direct UDP access to remote Steam gaming servers (port 27015) is blocked.
We recorded a packet loss of 100%. This loss is very significant and will lead to serious performance problems. It could be due either to very high load on our servers due to a large number of visitors, or problems in your network. Of the packet loss, at least 100.0% of the packets appear to have been lost on the path from your computer to our servers.
Wow. That's uh, really bad. LoL Specifically, having Ports 5000-5500 UDP prevents the LoL Client from functioning properly. But having 100% packet loss basically means you have no connection to some parts of the web. I think you need to talk to your internet provider or check your router. If you router is overloaded, powercycling should help but if it's a more structural problem, you'll need to talk to your provider.
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Packet loss is definitely a problem from the provider yeah, still surprising I can go around on TL and stuff without problems with that...
I asked the modem to let ports 5000-5500 open also, it may be useful.
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EPT
