|
On August 31 2010 08:57 LegendaryZ wrote:
So essentially you're encouraging people to spam Blizzard's support department with a request to consolidate servers (something that really doesn't fall under the job of the support department) and subsequently giving the employees (who more likely than not have absolutely nothing to do with this decision) bad performance reviews that you admittedly know could potentially affect their employment or promotions just because you don't like the answer or how they handled the requiest (which also probably has little to nothing to do with the actual employee involved)? And you're doing this because you're upset that there aren't as many people on your server for a 12-year-old game as you want and you can't get other people to care enough to make a conscious decision to click on a particular server when entering the game?
You REALLY don't see why some people might find what you're promoting to be somewhat objectionable?
absolutely ridiculous, employees being laid off or denied promotions because some BGH players filled out their support forms? "hey, sorry, we gotta let you go, yup it was those BGH players support form submissions, yeah we know you followed protocol but...". total BS
some concerned customers of blizzard are contacting the company and asking an entirely fair question. i cannot fathom why people seem to be so against this. worst case scenario, blizzard says no, and maybe decides to give a reason or two. this idea may even save them money in the long run, unless they are planning to just shut down the gateways anyway.
|
On August 31 2010 08:59 mutantmagnet wrote:Show nested quote +In fact, it would probably benefit them more if it completely died so they no longer had to maintain servers for a game that probably doesn't bring them a decent profit margin anymore. As small as Starcraft/Broodwar is now in terms of sales Blizzard a year ago mentioned sales for the game were very strong from whatever they originally expected for a game this old and popular. Besides the OPs proprosal actually reduces costs. If you played MMOs you would know this is why server consolidations happen.
The difference is that in an MMO, your character is usually stuck on a single server, which means that if the population of that server dwindles, you are either forced to start over again on a new server from scratch, pay to transfer your character to a more popular server (if the option is available), or play in a barren wasteland. In an Brood War, you just log out, click on a different gateway, and log in on a new realm. You can do this all without Blizzard lifting a finger and without losing anything (except for stats which nobody really cares about on B.Net anyway).
Server consolidation doesn't happen at the snap of your fingers. There's time and work that goes into it and really, in this case, it would be for little benefit. If Blizzard got to a point where they were compelled to do this, be it for cost reasons or otherwise, they would do so on their own without a bunch of people having to spam their support department with nonsense.
On August 31 2010 09:09 mainerd wrote:Show nested quote +On August 31 2010 08:57 LegendaryZ wrote:
So essentially you're encouraging people to spam Blizzard's support department with a request to consolidate servers (something that really doesn't fall under the job of the support department) and subsequently giving the employees (who more likely than not have absolutely nothing to do with this decision) bad performance reviews that you admittedly know could potentially affect their employment or promotions just because you don't like the answer or how they handled the requiest (which also probably has little to nothing to do with the actual employee involved)? And you're doing this because you're upset that there aren't as many people on your server for a 12-year-old game as you want and you can't get other people to care enough to make a conscious decision to click on a particular server when entering the game?
You REALLY don't see why some people might find what you're promoting to be somewhat objectionable? absolutely ridiculous, employees being laid off or denied promotions because some BGH players filled out their support forms? "hey, sorry, we gotta let you go, yup it was those BGH players support form submissions, yeah we know you followed protocol but...". total BS some concerned customers of blizzard are contacting the company and asking an entirely fair question. i cannot fathom why people seem to be so against this. worst case scenario, blizzard says no, and maybe decides to give a reason or two. this idea may even save them money in the long run, unless they are planning to just shut down the gateways anyway.
Did you actually real the OP's initial post? Regardless of whether the surveys have any effect, he's under the impression that they do affect an employee's performance review and is still encouraging this type of action. You want to ask Blizzard a fair question as a concerned customer? Write them a letter. What is spamming the support department and intentionally giving bad marks on surveys supposed to do other than attempt to cause trouble for someone?
Is it really that difficult to find a BGH game on Battle.net these days?
|
my point is that it doesn't matter what reviews people give a "no" response from blizzard, when/if support responds to these tickets it will be either an official stance from blizzard, and the individual responder involved will have nothing to do with the content, or it will be a response to the tune of "please post on our forums, this isn't our department"; which in itself is a company decision. the idea that the negative reviews would even matter in any way is what i am questioning.
either way the op's idea isn't a bad one, it basically IS writing them a letter, and raising awareness among blizzard employees who still deal with broodwar players as opposed to most other employees of the company (since it's such an old game). the negative reviews are entirely meaningless.
|
On August 31 2010 08:34 attackfighter wrote:
US east is full of hackers and griefers, I rarely ever play a game there where someone isn't drophacked. US west is smaller but friendlier and I'd hate for the US east cancer to spill over, don't agree with rich's idea at all.
Use Drophack Protection v1.1 and BWHF to detect known hackers in lobby.
|
Given the fact that they haven't acknowledged the OP's support request, it can pretty much be assumed that even if you wanted to support this concept, the messaging the support department isn't the right avenue of approach. But whatever, if people want to burden the support staff with this kind of nonsense and take resources away from people that actually might need legitimate support, then you're fully entitled to do that. While we're at it, why don't we start spamming them to add anti-hacks and make the ladder serious again? That'll enhance and rejuvenate Brood War even more and we all know now that this is a completely appropriate method of letting Blizzard know how we as a community feel.
Suffice to say, while I feel that the idea itself is unnecessary, I'm far more against the methods that people are being encouraged to employ than anything else. If you've ever worked in any type of support, you would know how annoying it is to have a bunch of people call or mail you with complaints or requests that have nothing to do with you. You may think you're raising awareness by doing this, but in reality all you're doing is increasing the workload for a bunch of people that are complete non-factors in any decision making process.
|
United States47024 Posts
On August 30 2010 06:17 2Pacalypse- wrote:Show nested quote +On August 30 2010 05:00 GreEny K wrote:
Why don't you just make a plan with the players, considering you are an admin on that site... Tell them that you are moving to X server. BGH community is little weird when it comes to that question. I guess it's the same reason why most of them stayed on BW and didn't switch to SC2. Because they're used to it and it provides them some kind of comfort? And to all others who are replying to this thread just to get their post count up - don't.
So basically because he can't convince the BGH community to consolidate, he wants Blizzard to force them to? And because he can't get enough support in the BGH community he goes to a community for which this is minimally relevant, because a lot of us play on ICCup?
Sound's like he's trying to play "I know what people want better than they do"--because if he could get enough support for this in the BGH community, he wouldn't need to come here. And if they're comfortable with the way things are, who are you to tell them that your idea is better?
I like the idea, but there's pretty much zero reason to be surprised that people are being so unreceptive to this--it doesn't really affect them enough for it to be worth going out of their way to do this.
|
I think most of the negative feedback in this thread comes from your method of persuing your idea. It is honestly a pretty jerk thing to do. Maybe a better idea would have been to just make a thread asking for ideas on how to congregate all the BGH players onto one server, or asking if Blizzard combining all the servers into one server is a good idea. Those would have made a much more appreciable thread. That, combined with the fact that Blizzard employees do read this forum occasionally, would probably have more of an effect on Blizzard (if any), than your rather arrogant idea.
|
Well if it doesn't affect you.... (here it comes, man this is really a hard point to grasp. Lil wayne says repetition is the father of learning, maybe it's true!)
Don't post!!
It's the same as if I was talking about cars and was posting if anyone knew about engines, if you knew nothing you wouldn't have to post "Oh man sorry, I don't know much about cars."
|
The difference is that in an MMO, your character is usually stuck on a single server, which means that if the population of that server dwindles, you are either forced to start over again on a new server from scratch, pay to transfer your character to a more popular server (if the option is available), or play in a barren wasteland. In an Brood War, you just log out, click on a different gateway, and log in on a new realm. You can do this all without Blizzard lifting a finger and without losing anything (except for stats which nobody really cares about on B.Net anyway).
It makes no difference if there's a character. The problem remains the same, there's enough people on each server to get a game, which keeps them there. This fragmentation vastly decreases gaming potential. Furthermore he said MMO, not MMORPG. Starcraft IS an MMO.
http://en.wikipedia.org/wiki/Massively_multiplayer_online_game
I don't understand why so many people that play iccup, sc2, something else or nothing have so much dissent to contribute when it has absolutely no affect on them whatsoever. I play on battle.net and everyone I've encountered thinks that gaming would be more enjoyable with consolidation, they just think that it's unlikely. Which may be true. However that does not merit grounds for never trying.
The idea of us trying to get blizzard employees fired is ridiculous. I suggested this just so that we can use their automated system to alert more blizzard people of this idea. This negative survey provides incentive for the support staff not to simply blow this off. It's good motivation for the staff to take this to who makes the ultimate decision about such things and hear it out.
And the stereotype about USEast having more hackers than any other server (other than iccup) is absolutely ridiculous. I've played between 25k and 30k games on all servers in the last 12 years. And in my experience the percentages of hackers in games (other than on iccup) is equal. And virtually 0 when you play private games with players that you know. The numbers from Dakota Fanning's hack detector show that USEast has more hackers. However this is due to the fact that the communities that use BWHF are predominantly on east as his numbers show. East also has more players thus more hackers, but the percentages hackers in my experience is the same on all public servers.
The reason we don't spam them to make anti-hacks is because the likely-hood of that happening is next to zero because of 1 reason: time. The amount of time it takes to implement my suggest compared to yours is VASTLY different. Plus new hacks come out the day after they implement hack solutions. That's a game of cat and mouse that blizzard doesn't have time to play. My suggestion is no such futile game. It's just 5 minutes of coding and problem solved.
Furthermore there's plenty of 3rd party anti-hack solutions that provide both preventative protection and on-the-fly protection.
Now I have a question for you, do you even play on battle.net public servers? Somehow I suspect not, yet I also suspect that you will lie if not. So if you do (or don't and lie), what and where do you play?
|
On August 31 2010 10:04 LegendaryZ wrote:
Suffice to say, while I feel that the idea itself is unnecessary...
May I ask why you feel the OP's idea is unnecessary? I understand you disagree with his methods but I am genuinely curious as to why you are so against his initial idea and keep posting.
May it be because your arguments are consistently invalidated and you are too egotistical to admit this so you look for something else to point out as flawed?
You clearly aren't apart of the community this idea involves as you keep referring to "our" community and "your" community. Thus your merit regarding the necessity of this consolidation is virtually zero.
I have a suggestion for you: Stop posting in this thread.
|
"Your" community seems to either be either too lazy or not care enough to fix this themselves. If this was a big deal rallying your community should have been easy. It seems to us that your community is the problem and you are asking Blizzard (in a pretty obnoxious way) to solve the problem of your weak community for you.
The current system seems to not be broke, so why fix it and risk screwing up something that appears to be keeping the remaining players perfectly content. Also, how do we know you speak for the majority of your community? For all we know, most of the BGHers are happy with the present setup and would be opposed to your idea. It doesn't seem like the OP is representative of the BGH community either, seeing as how only a small portion of the BGH community go to his site. If a large portion did, they could organize a server move themselves.
|
On August 31 2010 13:41 Phyre wrote:
"Your" community seems to either be either too lazy or not care enough to fix this themselves. If this was a big deal rallying your community should have been easy. It seems to us that your community is the problem and you are asking Blizzard (in a pretty obnoxious way) to solve the problem of your weak community for you.
The current system seems to not be broke, so why fix it and risk screwing up something that appears to be keeping the remaining players perfectly content. Also, how do we know you speak for the majority of your community? For all we know, most of the BGHers are happy with the present setup and would be opposed to your idea. It doesn't seem like the OP is representative of the BGH community either, seeing as how only a small portion of the BGH community go to his site. If a large portion did, they could organize a server move themselves.
im not sure why BGH'ers would be happy with the present setup, considering it is adding to dwindling ammounts of games on each server. with less players on each gateway overall, the number of games hosted that this group prefers is dropping, not to mention all the other groups of players (UMS comes to mind) that are unable to find the games they want to play. the OP presented an idea that would benefit everyone who likes to login to a blizzard gateways and join randomly hosted games, and in such a way that the likelihood of more blizz employees hearing about it was much better than positing a single thread on the battle.net forums, or starting a mail-in-letter campaign which obviously next to no one would spend their time to participate in.
this change would benefit anyone and everyone who plays on east, west, or europe.
UMS and BGH players would find each other much easily and their overall gaming experience would be better.
blizzard probably should scale back their bnet services due to decreased user loads, and this is the solution that makes the most sense.
the "annoyance" created by paying customers contacting support would be fairly minimal. it's the support department's job to deal with unsatisfied customers looking for solutions to their gaming problems. even if they can't offer a technical solution, proliferating the dissatisfaction with the current server state is the best way to get blizzard to at the very least respond, and hopefully take action.
the entire point of this effort is that it honestly is the BEST way to bring the player base together. not everyone is an avid forum reader, some people have few friends on bnet, and are unwilling to try other gateways just because it's not "their" gateway. this "campaign" has absolutely no effect on most of the people posting in this thread, since the majority of dissenters are ICCUP players, or maybe even sc2? i can't see any of the critics being USEast/West BGH/UMS players, since they are the people who this would most benefit.
it's the support department's job to deal with unsatisfied, paying customers. it's the players job to tell blizzard what they want the best way that they can. and it should be our job as fellow starcraft players to support or at the very least acknowledge the effort that r1ch- and others are making to make a better gameplay experience for everyone who are still playing on the original battle.net. simply stated, there are no losers here. it's win - win 
|
Osaka27174 Posts
I think this thread has run its course.
|
|
|
|
|
|
EPT
