Once upon a time, I won a Sennheiser cup. They ran two seasons of that. Each month, all the winners of the cups played in one large cup that was the monthly finals.

I got an email requesting my paypal, and I replied to it, but I have not gotten my money. I remember reading posts from other players who said that they had to "pester" and "complain" to ESL in order to get their money, so if anyone reading this has won money from ESL cups, please tell me how you did it.

I don't know who I can "pester" or where to do it.

I know it's only 50€ by the way, but right now 50€ would be really useful for me.

ReketSomething

United States6012 Posts

April 23 2012 06:30 GMT

I hope you get your money.

glgl

Ahzz

Finland780 Posts

April 23 2012 06:33 GMT

They owe the money to you, and it's by no means wrong to complain when an organization fails to fulfill it's duties. It's wrong to think you can just forget a debt by staying quiet.

Primadog

United States4411 Posts

April 23 2012 07:59 GMT

Not the first time ESL hasn't pay up. Not sure why people still pretend it's a legitimate league.

Did they even pay out to the CS:S teams from this news two months ago? http://www.cadred.org/News/Article/167135/

Glurkenspurk

United States1915 Posts

April 23 2012 08:13 GMT

It's ESL. So good fucking luck. Best thing you can do is make a post and email Sennheiser.

Saechiis

Netherlands4989 Posts

April 23 2012 08:37 GMT

ESL always pays up as far as I know, they just take months to do it.

http://www.teamliquid.net/forum/viewmessage.php?topic_id=281161

Xeris

Iran17695 Posts

April 23 2012 08:51 GMT

Caliber and binski haven't got their $100 from the ESL 2v2 tournament back in December.

Schnake

Germany2819 Posts

April 23 2012 09:12 GMT

I think the only way is to actually bother them again and again via their support tickets and/or e-mail. ESL has been known to be very slow with payouts though...

RuMCaKe

United States559 Posts

April 23 2012 09:26 GMT

All I can say is GL HF! Getting money from them is a nightmare. They took several months to pay off Gatored I know as well.

RageCommodore

Germany912 Posts

April 23 2012 10:38 GMT

#10

They will pay it out, it will just take a lot of time until you get it. ESL is always a bit slow on their payments.

vOdToasT

Sweden2870 Posts

April 23 2012 10:42 GMT

#11

On April 23 2012 15:33 Ahzz wrote:
They owe the money to you, and it's by no means wrong to complain when an organization fails to fulfill it's duties. It's wrong to think you can just forget a debt by staying quiet.

I have gone to their "support" page and submitted support tickets. I just don't know if it's the right (most effective) place to talk to them at.

Edit: Sent another support ticket and gave them my email, and paypal. Last time (months ago) I didn't check the support ticket page for responses, I only waited for an email response (I gave them my email address). I didn't know the support page existed, but now I do. Maybe they will respond there but not by email.

Shana

Indonesia1814 Posts

April 23 2012 10:47 GMT

#12

They usually take very, very long time to pay their prize money. IIRC they still owe prize money for eps.uk from like 2 years ago http://www.cadred.org/News/Article/159003/

Good luck trying to get your money from them.

deathly rat

United Kingdom911 Posts

April 23 2012 11:41 GMT

#13

http://www.esl.eu/eu/about/contact/

Write a letter to them and contact the complaints dept.

vOdToasT

Sweden2870 Posts

April 23 2012 12:19 GMT

#14

On April 23 2012 20:41 deathly rat wrote:
http://www.esl.eu/eu/about/contact/

Write a letter to them and contact the complaints dept.

I thank you. I will try that if the support ticket does not work.

7mk

Germany10156 Posts

April 23 2012 12:24 GMT

#15

I think ESL still owes idra money ^^

binski

United States225 Posts

April 28 2012 08:08 GMT

#16

Yeah, I also wonder why it takes forever to get money. I too have the same problem
Been 5-6months now, I will email again

binski

United States225 Posts

April 28 2012 08:08 GMT

#17

Yeah, I also wonder why it takes forever to get money from esl. I too have the same problem
Been 5-6months now, I will email again

MCDayC

United Kingdom14464 Posts

April 28 2012 09:44 GMT

#18

As far as I know, ESL always pay, it just takes fucking ages. GL to you, hopefully it gets resolved soon (and you get to place where you don't desperately need €50).

Sea_Food

Finland1612 Posts

April 28 2012 09:51 GMT

#19

How can it still not be common knowledge that ESL pays their prize money 12-36 months after you have won it?

Especially people who compete in the cups should know this.

ninazerg

United States7290 Posts

April 28 2012 18:16 GMT

#20

Go to their house with a posse of shady-looking goons and start talking in a Brooklyn accent.