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IPL 2 Feedback and Suggestions

Forum Index > SC2 General
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1 2 3 4 5 6 7 Next All
Alex.IGN
Profile Joined March 2011
United States1050 Posts
Last Edited: 2011-07-25 19:09:37
July 15 2011 18:28 GMT
#1
Hey everyone,

We really appreciate everyone's feedback and we want to work with you to improve your viewing experience as much as possible. Here is a list of the issues we've identified and the steps we are going to take to remedy them:

CURRENT:

Issue 6: You are using an old version of Shakuras!
Solution: Unfortunately we had created a new cloaked version but turned out to not work. Players played on the old Shakuras until we brought in a corrected version.
Implementation Date: This was already implemented, you will see newer versions of Shakuras in later rounds.

Issue 8: I don't like the new theme!
Solution: Well, there really isn't a solution here. We are going to be constantly changing and updating the theme between events, because we feel like it's important to have a fresh and interesting look. I'm not saying we're going to always hit it right on the money or please everyone, so please continue to give us feedback on our new looks so we can learn from these experiences.
Implementation Date: We are always trying to make our experience and theme better.

Issue 9: The cloaked version of the map makes the replay only show one resource/supply bar at a time.
Solution: We worked with the map maker Superouman and in the later rounds he figured out a way to show both
Implementation Date: You will see both supply counts at the same time in later rounds. These are NOT very old maps/games from old patches before the double supply/resource count was added by Blizzard.

Issue 11: DJ Wheat is solo casting!
Solution: We strongly believe that the desync issues presented by dual casting when the casters are not in the same physical location are extremely frustrating to viewers. Dual casting is without a doubt the way to go, and we have the vast majority of our casts with dual casters, but DJ Wheat had nobody really local to him to cast with. However, we are big fans of Wheat and believe he is a fantastic caster, and rather then not include him, we decided to have him solo cast.
Implementation Date: N/A

Issue 12: The Tastosis audio is kind of echo-y!
Solution: We have been working with Tastosis to try to resolve or minimize this issue. They actually went out and bought a new mic just for this, and there's been some issues with their room's acoustics. Tastosis has been great in working with us and it will get slightly better as the event progresses.
Implementation Date: Ongoing

Issue 13: There is a delay between when the games are broadcast and when they show up on youtube!
Solution: We apologize for this, our goal is to get them up the day after but there are some technical and staffing issues we're trying to resolve to get them up asap.
Implementation Date: Ongoing

Issue 14: We cannot watch VODs on the IPL site in Standard Defination, only High Defination!
Solution: This was a tough decision which was made because of the high volume of requests for HD. We are working on a solution to watch VODs in lower quality. As a stopgap solution, you can watch our VODs on youtube as well! http://www.youtube.com/user/IGNProLeague
Implementation Date: Ongoing

Issue 15: Not a fan of your website!
Solution: We are working on improving our website, I will be able to give more details as I get them!
Implementation Date: Ongoing

FIXED:

Issue 1: The video is too dark!
Solution: We are going to increase the Gamma on our casts.
Implementation Date: FIXED

Issue 2: The scoreboard is too long/large!
Solution: We are scaling down the length and size of the scoreboard.
Implementation Date: FIXED

Issue 3: The score screen font is too hard to read!
Solution: We are changing the font to be a little bit larger and blockier.
Implementation Date: FIXED

Issue 4: The IPL channel was taken over and I got spammed with ads!
Solution: We were maliciously attacked yesterday by someone behind a proxy ip. We are working with Justin.TV to create better security methods for our channel. We sincerely apologize that this happened and we will try to make sure this doesn't happen again.
Implementation Date: FIXED

Issue 5: The Zerg Workers report in the score screen is off!
Solution: SC2Gears has a bug with Zerg workers. We should have caught this before, we apologize, we will be adjusting the numbers.
Implementation Date: FIXED

Issue 7: The game sounds are too low in some games!
Solution: We are manually adjusting all game sounds when we create our broadcasts. We normally err on the side of caution in terms of needing to hear the commentators, but going forward we will make extra care to make sure the game sounds are at a good volume.
Implementation Date: FIXED

Issue 10: The player images are a little off.
Solution: I am working with our video team to look at them. They were trying for a certain aesthetic/look that did not end up translating as well as it could have and we are working on seeing how we can update them.
Implementation Date: FIXED

We really do appreciate, value and actually do read all of your feedback. This is a great place for you to leave feedback but we will also be checking the other TL threads, as well as all of our other community websites and social media. We want to make a product that the entire community enjoys, so help us make our experience better for everyone!

Thanks for all of your support of the IPL!
IGN eSports StarCraft 2 Division Manager
Jiddra
Profile Joined October 2010
Sweden2685 Posts
Last Edited: 2011-07-15 18:32:59
July 15 2011 18:31 GMT
#2
That about covers it, but please give Wheat a partner in crime!

The new design is a bit creepy, Idras eyes will haunt me in my sleep now. But not a dealbreaker by any means.

I am not young enough to know everything.
darcevader88
Profile Joined May 2011
Canada648 Posts
July 15 2011 18:32 GMT
#3
seriously have soo much respect for you guys for keeping up with the complaints and helping fix any problems you hear about from viewers.

mucho love!
"The ground is my ocean, I'm the shark and most people don't even know how to swim."
Gomas
Profile Blog Joined March 2010
Poland311 Posts
July 15 2011 18:33 GMT
#4
awesome!

What about the problems with constant ads? I stopped watching yesterday because of this.
Eleaven
Profile Joined September 2010
772 Posts
July 15 2011 18:33 GMT
#5
I really like what i've seen of season 2 so far, looks smart and well done keep it up, easily the most top class non-korean production.
Jiddra
Profile Joined October 2010
Sweden2685 Posts
July 15 2011 18:34 GMT
#6
On July 16 2011 03:33 Gomas wrote:
awesome!

What about the problems with constant ads? I stopped watching yesterday because of this.


Issue 4
I am not young enough to know everything.
zarepath
Profile Blog Joined April 2010
United States1626 Posts
July 15 2011 18:34 GMT
#7
IPL 1 NASL 0

Good to see proactive feedback response. Even with these reported issues, your production values are still way awesome.
"Your efforts you put in will never betray you." - Flash | "If I'm not good enough, I don't wanna win." - Naniwa
Yuber
Profile Joined March 2011
United States18 Posts
July 15 2011 18:34 GMT
#8
Really would like to be able to see the supply of both players at the same time.
butch
Profile Joined August 2010
Belgium684 Posts
July 15 2011 18:34 GMT
#9
On July 16 2011 03:33 Gomas wrote:
awesome!

What about the problems with constant ads? I stopped watching yesterday because of this.

stream was hacked, it's running smooth now
Marauder Die Die
Gomas
Profile Blog Joined March 2010
Poland311 Posts
July 15 2011 18:34 GMT
#10
On July 16 2011 03:34 Jiddra wrote:
Show nested quote +
On July 16 2011 03:33 Gomas wrote:
awesome!

What about the problems with constant ads? I stopped watching yesterday because of this.


Issue 4


Nvm I'm stupid...
Deshkar
Profile Joined June 2011
Singapore1244 Posts
July 15 2011 18:35 GMT
#11
Mad respect!
genius_man16
Profile Joined February 2011
United States749 Posts
Last Edited: 2011-07-15 18:37:18
July 15 2011 18:36 GMT
#12
On July 16 2011 03:34 zarepath wrote:
IPL 1 NASL 0

Good to see proactive feedback response. Even with these reported issues, your production values are still way awesome.


I also appreciate the speed at which the issues were addressed.

My only real complaint is the one that can't be fixed (8) oh well I guess i'll live, haha.
Dyrus | Vooby | Balls | Meteos | WildTurtle | Bjergsen | Cop | sexPeke | Xpecial | Aphromoo | Scarra |
Resistentialism
Profile Blog Joined October 2010
Canada688 Posts
July 15 2011 18:37 GMT
#13
The only other issue was that your special version of the map makes the replay only show one resource/supply bar at a time. That might be out of your hands.
Alex.IGN
Profile Joined March 2011
United States1050 Posts
July 15 2011 18:38 GMT
#14
On July 16 2011 03:37 Resistentialism wrote:
The only other issue was that your special version of the map makes the replay only show one resource/supply bar at a time. That might be out of your hands.


We actually worked with superouman and in the later rounds he figured out a way to show both. It's unavoidable for the first few rounds though. Will add that to the OP!
IGN eSports StarCraft 2 Division Manager
Pinski
Profile Joined September 2010
United States126 Posts
July 15 2011 18:42 GMT
#15
On July 16 2011 03:38 Alex.IGN wrote:
Show nested quote +
On July 16 2011 03:37 Resistentialism wrote:
The only other issue was that your special version of the map makes the replay only show one resource/supply bar at a time. That might be out of your hands.


We actually worked with superouman and in the later rounds he figured out a way to show both. It's unavoidable for the first few rounds though. Will add that to the OP!


Nice, this was my biggest issue.
SKC
Profile Joined October 2010
Brazil18828 Posts
July 15 2011 18:45 GMT
#16
While I can't give you much feedback that has not been covered on the league itself, I would like to say I really like the IPL feedback thread. Putting the major issues in a clean and objective manner on the OP, and keeping it updated, is really something that everyone should be doing and should save you guys from reading countless posts about the same thing and keep the thread cleaner.
Eleaven
Profile Joined September 2010
772 Posts
July 15 2011 18:46 GMT
#17
It's pretty amazing how pro-active and community pleasing IPL is being here. Really hope it pays off and your still doing the good stuff years from now
Alex.IGN
Profile Joined March 2011
United States1050 Posts
July 15 2011 18:46 GMT
#18
On July 16 2011 03:31 Jiddra wrote:
That about covers it, but please give Wheat a partner in crime!

The new design is a bit creepy, Idras eyes will haunt me in my sleep now. But not a dealbreaker by any means.



Wheat is a solo caster because we feel that replay desync is a serious issue that really harms the overall quality of the cast. All of our casting duos actually sit next to each other when they are casting.

As for the player images, added this to the OP:

Issue 10: The player images are a little off.
Solution: I am working with our video team to look at them. They were trying for a certain aesthetic/look that did not end up translating as well as it could have and we are working on seeing how we can update them.
Implementation Date: TBA
IGN eSports StarCraft 2 Division Manager
SKC
Profile Joined October 2010
Brazil18828 Posts
July 15 2011 19:03 GMT
#19
On July 16 2011 03:46 Alex.IGN wrote:
Show nested quote +
On July 16 2011 03:31 Jiddra wrote:
That about covers it, but please give Wheat a partner in crime!

The new design is a bit creepy, Idras eyes will haunt me in my sleep now. But not a dealbreaker by any means.



Wheat is a solo caster because we feel that replay desync is a serious issue that really harms the overall quality of the cast. All of our casting duos actually sit next to each other when they are casting.

As for the player images, added this to the OP:

Issue 10: The player images are a little off.
Solution: I am working with our video team to look at them. They were trying for a certain aesthetic/look that did not end up translating as well as it could have and we are working on seeing how we can update them.
Implementation Date: TBA


What about the solution they used at TSL3, didn't they have a program specially for that? Is that program unavaible, unreliable or is there some reason I'm just missing? Because I don't remember any other tournament saying they used something similar, actually.
Kammalleri
Profile Joined November 2010
Canada613 Posts
July 15 2011 19:09 GMT
#20
Is it possible to watch vods either on Jtv or IPL website in SD? My internet just can't handle the HD
1 2 3 4 5 6 7 Next All
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