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So one day I was playing DotA 2 and the power circuit (is that the right term?) my desktop was on shut off because there were too many things draining power at the same time. This had happened a few times before, so I wasn't worried. When I rebooted the PC after turning the circuit back on, everything was working fine, for about 3 seconds. After (anecdotally) 3 seconds all mouse buttons stopped working.
I thought that maybe this was an issue with a program that activates itself on boot, so I went into task manager to disable as many unnecessary programs as I could but there was no change.
Starting the computer in safe mode fixes this problem for the duration of safe mode.
Googling the issue results in a bunch of unrelated problems that I'm not having.
Switching mice does not solve the problem, nor does changing the USB port the mouse is plugged into.
Keyboard works fine.
I'd like to not have to reinstall the operating system, so any suggestions are greatly appreciated!
Apologies if this is poorly formatted or if there's something obvious I could have tried to fix this.
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I'm guessing this is a software/driver problem. The mouse itself is probably completely fine. In Safe Mode, Windows probably uses a simple mouse driver from Microsoft, and because the mouse itself is fine, everything works. Then when you go back to the normal Windows environment, an alternative driver and software for the mouse gets used, and that software has a problem. You should update that piece of software/driver, or perhaps don't use it if you don't need its features.
You should run a malware and a virus scan to make sure all of this isn't caused by software like a keylogger. Do that in Safe Mode. Try "MalwareBytes" for malware. What's a good Antivirus scan nowadays, I don't know.
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"Trend HouseCall" online virus scanner is pretty good if you don't want to install something permanent onto your machine.
"MalwareBytes AntiMalware" for the malware issues.
"AdwCleaner" for removing adware and toolbars etc.
After those, if you're still experiencing issues, go into Device Manager, find your mouse, and choose Uninstall Driver or suchlike. Then reboot, go through the driver install again, or find a driver from your mouse manufacturer (will be on their download page, if it's a fancy mouse).
Hopefully that helps.
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Thank you! I'll try the solutions in the order they were posted now.
Since you suggested to update drivers for my mouse, which is a Logitech G502, I'll go ahead and update those from the Logitech website Then I'll run MalwareBytes, then TrendHouse call, then AdwCleaner, then I'll go ahead and try out your solution in Device Manager.
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Updating the Logitech software has fixed my issue! Thank you!
I will still use the antivirus, antimalware, and AdwCleaner because it seems like a really good idea.
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EPT
