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Task Manager not showing New RAM

Forum Index > Tech Support
Post a Reply
Novice
Profile Joined May 2010
United States115 Posts
Last Edited: 2012-06-13 14:19:43
June 13 2012 13:05 GMT
#1
Hey guys. I looked around online for quite a while but wasn't able to find the answer I was looking for so I figured I'd ask TL since you guys always come through.

I just installed a 4gb card of RAM, G.Skill
http://www.newegg.com/Product/Product.aspx?Item=N82E16820231310

I already had 2x2gb cards installed on my computer which can hold up to 16GB. My mobo is listed below, and I'm running Windows 7 Ultimate.

So the problem is that under system information it shows the 8GB total of RAM, but in my task manager it still only shows 4GB. Do I need to do something in the BIOS or is there a limitation on my computer hardware that I'm unaware of? Thanks guys!



http://www.newegg.com/Product/Product.aspx?Item=N82E16813128412&RandomID=907347621820923020120613060155
Novice
Profile Joined May 2010
United States115 Posts
June 13 2012 13:07 GMT
#2
Sorry, windows 7 ultimate 64 bit
Novice
Profile Joined May 2010
United States115 Posts
June 13 2012 13:13 GMT
#3
Oh! How does virtual memory factor into this? Should I be raising that as well?
jacosajh
Profile Blog Joined September 2010
2919 Posts
June 13 2012 13:51 GMT
#4
Try going into msconfig and making sure you're not memory limited.

Otherwise, everything should just be plug-and-play, without having to mess with BIOS and all of that stuff.
Novice
Profile Joined May 2010
United States115 Posts
June 13 2012 13:54 GMT
#5
opened up msconfig but had trouble finding memory anywhere. where would i go to see if I'm limited?
jacosajh
Profile Blog Joined September 2010
2919 Posts
June 13 2012 14:02 GMT
#6
Go to the "Boot" tab -> Advanced Options, and make sure "Maximum memory" is unchecked.

This shouldn't really affect you much, but I've seen instances that some people had this checked for some reason or another.
Novice
Profile Joined May 2010
United States115 Posts
June 13 2012 14:06 GMT
#7
yeah, hmmm. i tried switching the ram sticks. So i had one of the original sticks in the first slot, same as always. then i switched the ram in slot 2 with the new ram from slot 3. I tried to start my comp but it wouldn't boot up on screen. Switched them back to normal, old ram in slots 1 & 2, and the new one in slot 3. booted fine like it did before, but still doesn't show up in the Task Manager but still does show up on system information.

All the ram is G.Skill ddr3, 1333......what gives?



Thanks for the help so far, but still no change. Appreciate it though!
jacosajh
Profile Blog Joined September 2010
2919 Posts
June 13 2012 14:08 GMT
#8
Try booting up the system with just the new stick.
Novice
Profile Joined May 2010
United States115 Posts
June 13 2012 14:19 GMT
#9
okay ill give that a shot next. but just in case, links to the mobo and new ram are below. are they compatible? i thought they were but might as well ask.


mobo: http://www.newegg.com/Product/Product.aspx?Item=N82E16813128412&RandomID=907347621820923020120613060155

new ram: http://www.newegg.com/Product/Product.aspx?Item=N82E16820231310
jacosajh
Profile Blog Joined September 2010
2919 Posts
June 13 2012 14:28 GMT
#10
They are compatible.

I don't know how 1 Stick + 2 Sticks of RAM work; but just 1 Stick does work on dual channel motherboards.

Maybe someone can shed light on this.
TheToast
Profile Blog Joined August 2010
United States4808 Posts
June 13 2012 14:37 GMT
#11
I'd guess with relative certainty that the new RAM stick is bad/defective. Explains why it won't read the additional memory, also could explain why the PC won't boot properly with the new RAM stick in channel a dimm 0 slot; as some mobo firmware requires a dimm in that slot.

Download and run memtest86+ to confirm, but I'd bet that's the issue.

On June 13 2012 23:28 jacosajh wrote:
They are compatible.

I don't know how 1 Stick + 2 Sticks of RAM work; but just 1 Stick does work on dual channel motherboards.

Maybe someone can shed light on this.


You can put in RAM in any order you like, just won't necessarily run in dual channel mode. And really running in dual channel mode in most cases will offer very little or no performance gain in gaming applications, so it doesn't matter much. Certain software applications can use it to good effect though.

For the memory controller to work in dual channel mode, you just need to have the same total amount of RAM in each channel.
I like the way the walls go out. Gives you an open feeling. Firefly's a good design. People don't appreciate the substance of things. Objects in space. People miss out on what's solid.
huStl.e
Profile Joined March 2012
United Kingdom104 Posts
June 13 2012 15:10 GMT
#12
TheToast is pretty much correct ive had gskill ram before and a couple of times and it came defective.

if i was you i just wouldn't buy anymore from them.
Bill Hicks <3 stream: www.twitch.tv/hustler91
jacosajh
Profile Blog Joined September 2010
2919 Posts
June 13 2012 15:59 GMT
#13
If it boots up and works fine with just the 1 stick, it's something else.

Something else I've run into before but giving a suggestion has gotten me "censored" before. So you might as well try that first (booting up with 1 stick to verify it's defective or not).
Novice
Profile Joined May 2010
United States115 Posts
June 14 2012 00:08 GMT
#14
i tired booting up with the one stick up it never did. so yeah i guess its just defective then. but why is it that my system information reads 8GB then? If it was defective wouldn't it just not even register?
Novice
Profile Joined May 2010
United States115 Posts
June 14 2012 00:19 GMT
#15
trying to install/run memtest86+ but it's not working :/
a176
Profile Blog Joined August 2009
Canada6688 Posts
Last Edited: 2012-06-14 01:05:07
June 14 2012 01:02 GMT
#16
On June 14 2012 09:19 Novice wrote:
trying to install/run memtest86+ but it's not working :/


you have to make a bootable disc
get the "pre compiled iso"
and just burn the image
http://www.memtest.org/#downiso

if you need an image burner, www.imgburn.com

also just making sure ... !
in task manager under Performance Tab
there is "Physical Memory"
total = your total ram

[image loading]
starleague forever
Novice
Profile Joined May 2010
United States115 Posts
June 14 2012 01:10 GMT
#17
yeah my total is just like that, 4092 when it should be somewhere around 8. damn. i dont have any discs right now so ill have to get some tmrw. is there any other way to check now? would windows memory diagnostic work?
Novice
Profile Joined May 2010
United States115 Posts
June 14 2012 01:59 GMT
#18
hmmm. been looking around online and i checked the Resource Monitor for my system and it shows 4105MB as Hardware Reserved. Any idea why that is or how to change it?
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