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Hey,
I've recently gotten new fans for my processor and my video card. Both fans seem to be working correctly and the cooling is much better than my previous fans (I changed them because they were old and very noisy --- these ones are quiet).
I got a :
Coolermaster Hyper 212 Plus Direct Touch 4 Heatpipe Heatsink AM2 AM3 LGA1366 LGA1155 LGA1156 120MM
For my processor (AMD Phenom Black X6 1090T)
and
Arctic Cooling Accelero L2 Plus Low Noise VGA Cooler 92MM PWM Fan ATI 6870 6850 NVIDIA 9800 9600
For my video card (XFX ATI HD 5700)
-Both fans are compatible and working correctly. I had to plug my video card fan to the power supply directly with an adapter that came with the fan because my video card only has a small 2-pin place to plug it in while it came with 3 or 4 pin cables. The adapter had an option for 12V or 7V and I used the 12V to plug into the power supply.
My CPU temperature idles around 27-28C and goes to 35-39 when gaming. It's much lower than before (would idle at 37C and go up to 50C+ when gaming).
Ever since I installed them, I've noticed 2 things
1) Buzzing noise from my headphones while playing video games (even with sound muted). It's not that loud, but it was not a sound I hear before. Not a big deal, just a new problem.
2) The blue screens. It's happened twice. Both times when I wasn't home around 10 am. First time, computer was on for about 4 days (I never close it) and second time about 48 hours. Windows Event Log just says the computer rebooted unexpectedly after a bug check. I'm certain it's not overheating as I can feel the fans working and the temperature on the PC is low. It's also just idle when I'm gone so no reason to overheat.
I'm not really sure what to do about it. It seems almost certain it's the fan's fault as I have never had my computer crash quite like this before but I'm not sure what I can do.
The error message :
+ Show Spoiler +The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0x85a20100, 0x9517d576, 0x00000000, 0x0000000d). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 031512-31995-01.
3) I did notice my DVD-ROM isn't working anymore but I think my brother forgot to plug the cable back when he installed the fan. I'm not comfortable doing that kind of stuff so I'm not checking it for now (as I don't need it). Probably pointless but in the off chance that it matters I'm mentioning it. Yeah I plugged this back in, no issue here.
So any help is appreciated. Is the problem related to plugging my fan on the power supply? Any fixes?
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Oh that should be mentioned then, I downloaded new video drivers on the same day I upgraded my fans by coincidence. I'll look into that. Thank you.
*EDIT : I've been wanting to upgrade from W7 32 bit to 64 bit so I'll format my computer tonight and let you know if the problem persists. Too many potential problems for me to sort through without it.
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Hey,
I know it's been a while since I made this thread but the bluescreen has kept happening around once a week even after formatting and using W7 64bit instead.
It's without a doubt a video card error and the blue screen had a file called ati????.sys (didn't think to write it down). It's either a driver error (it's been happening since I installed new fans + video drivers on the same day, although originally those were the 32bit drivers so what are the odds the 64bit and 32 bit drivers are causing the same problem?
No one I talked to seems to have any clue how to fix this unfortunately and I'm just waiting patiently for the next ati driver update with the small hope that it fixes it. To be honest it's not a huge issue but it's annoying. It's happened when I was there as well; the screen goes black for about 10 seconds, comes back all torn up for 5-10 seconds then goes to blue screen.
Just wondering if anyone had any ideas beyond drivers?
*Edit : Oh and I put my computer on sleep when I don't use it now; I'm fairly certain that has helped keep the blue screens away when I'm not there.
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Have you tried using the old fan? Buzzing like that can potentially be caused by bad grounding/static buildup (what you hear in your headphones) which can damage your gear at any random point, that's bad. Swap the fans on the card and see if that helps out.
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It could be the fan mounting job that's at fault. What do your GPU temps hit under load?
Your GPU could be unseated. You did use TIM when you mounted your cooler, right?
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On April 05 2012 03:48 Filter wrote:
Have you tried using the old fan? Buzzing like that can potentially be caused by bad grounding/static buildup (what you hear in your headphones) which can damage your gear at any random point, that's bad. Swap the fans on the card and see if that helps out.
I haven't tried using the old fan yet, however I never had any buzzing sound in games with it. However, I will not be going back to it because honestly the peace and quiet from this fan is worth it even if it is the problem... yeah stupid I know but my fan was that loud.
On April 05 2012 03:50 JingleHell wrote:
It could be the fan mounting job that's at fault. What do your GPU temps hit under load?
Your GPU could be unseated. You did use TIM when you mounted your cooler, right?
Yes, we used the thermal paste that came with it. We didn't add in the small thermal pieces that are optional because
1) My GPU is already very cool.
2) We weren't sure how to do it properly and didn't want to risk damaging the card. I kept them in a box incase I ever need to put them in if the fan starts slowing down but it has not been an issue.
I don't recall the GPU temperatures under load but it's not a stress problem. I played Kingdoms of Amalur for like 12 hours straight on Saturday with 0 issue not even any slow down, but I had a blue screen when I was away from home and my computer was just idling a few weeks before. It seems to be more or less random. The other times I had blue screens I was just browsing the internet.
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It's defintely a driver issue or a problems with the video card. The link Nabutso provided has an update and a link here to a tech support article from Nvidia (apparently both GPU families can get these same errors) about what that specific error code is and possible causes: http://forums.nvidia.com/index.php?showtopic=65161 It's interesting but not terribly useful as their list of possible causes is a half mile long....
What might be helpful, after the PC blue screens, right click on My Computer and go to "Manage". On the Management window select Event Viewer and System Events. Scroll down and see if there are any red error messages. They may contain additional useful information that the BSOD does not.
Based on what you have posted, my very first guess in this situation would be a corrupted video driver. When you reformatted, did you re-download the install package or did you use the same one? If not, try that first.
If you're still having issues, I'd say the next step would be to go back to an older version of the driver. Windows does allow you to "roll back" the driver version, I think you're best bet would be to completely uninstall the driver, remove the driver files, and then reinstall an older version.
On ATI's driver page, when you fill out the field's with the correct product information, there will be a link on the right side called "Previous Drivers and Software". It's under the heading "Helpful Links".
To remove the current driver, right click on My Computer and go to "Manage". In the Management window go to Device Manager. Find the device in the list, right click and select Properties. Go to the driver tab and click Uninstall Driver. You should be prompted to delete all the files. Remove them. You should be prompted to restart, do so. Windows should be able to supply a default driver for the device, so it shouldn't revert to 640x480 as would happen in Windows XP. But if it does, don't worry about it.
This process may not remove Catalyst Control Center. If not, because we are going to be installing a previous version we will want to uninstall this as well. (I am assuming you want CCC installed and have been doing so up to this point. If not, then ignore this) You should be able to do that from the regular programs menu.
Restart, install the old version of the driver and keep your fingers crossed. No guarentee that this is going to solve it, but often times with these issues this is the best you can do.
Also, man up and plug in your DVD ROM drive. 
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On April 05 2012 04:07 TheToast wrote:It's defintely a driver issue or a problems with the video card. The link Nabutso provided has an update and a link here to a tech support article from Nvidia (apparently both GPU families can get these same errors) about what that specific error code is and possible causes: http://forums.nvidia.com/index.php?showtopic=65161 It's interesting but not terribly useful as their list of possible causes is a half mile long.... What might be helpful, after the PC blue screens, right click on My Computer and go to "Manage". On the Management window select Event Viewer and System Events. Scroll down and see if there are any red error messages. They may contain additional useful information that the BSOD does not. Based on what you have posted, my very first guess in this situation would be a corrupted video driver. When you reformatted, did you re-download the install package or did you use the same one? If not, try that first. If you're still having issues, I'd say the next step would be to go back to an older version of the driver. Windows does allow you to "roll back" the driver version, I think you're best bet would be to completely uninstall the driver, remove the driver files, and then reinstall an older version. On ATI's driver page, when you fill out the field's with the correct product information, there will be a link on the right side called "Previous Drivers and Software". It's under the heading "Helpful Links". To remove the current driver, right click on My Computer and go to "Manage". In the Management window go to Device Manager. Find the device in the list, right click and select Properties. Go to the driver tab and click Uninstall Driver. You should be prompted to delete all the files. Remove them. You should be prompted to restart, do so. Windows should be able to supply a default driver for the device, so it shouldn't revert to 640x480 as would happen in Windows XP. But if it does, don't worry about it. This process may not remove Catalyst Control Center. If not, because we are going to be installing a previous version we will want to uninstall this as well. (I am assuming you want CCC installed and have been doing so up to this point. If not, then ignore this) You should be able to do that from the regular programs menu. Restart, install the old version of the driver and keep your fingers crossed. No guarentee that this is going to solve it, but often times with these issues this is the best you can do. Also, man up and plug in your DVD ROM drive.
I will try to roll back my driver as that seems the most likely option. The reason I hadn't before is because the page was messed up on ATI's website and it wouldn't let me download old drivers anymore... brilliant from them I know.
As I check I see a new driver on ATI from a week ago, which is odd since the last one was released not much longer before that.
I'm going to update to that and hope it works.
P.S : Yeah I plugged in my DVD-rom again... had to remove video card again just to have access to the hole it goes in which is why I didn't want to do it.
P.P.S : I had already checked the linked posted earlier in detail. It's why I formatted. There was way too much possible stuff. And yeah, I did download the correct 64bit drivers when I reformatted.
Oh, and the error message I posted came from the event viewer as well.
*EDIT : So yeah, I'll be back in 2-3 weeks if it keeps happening. Not much else to say about it for now.
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So yeah, not fixed yet it seems even after updating to new drivers.
I did realize 1 thing, my video memory seems to have gone down :
This was taken a while back, a few months before the changes :
![[image loading]](http://i.imgur.com/996fi.jpg)
And this one recently, after the changes :
![[image loading]](http://i.imgur.com/F6Txu.jpg)
I'm not sure if that matters much but it seems weird to me. Only thing I can think of anymore.
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If I had to guess, it's just not labelling your system RAM that you've allocated to be loaned to the GPU as needed as VRAM anymore.
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That's possible. The Hd 5700 shouldn't have that much memory anyway... and I did go from 32bit to 64bit so my system can use the full 8gigs of ram now.
Edit : Also that's not a great program, just the blizzard beta-opt in thing that takes the info so probably not the best tool.
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Why not just delete current driver and install an older version of the video driver?
Sounds quite a lot like it's the version of the driver, so just go back to a verison where it worked and then install when a new one is released.
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What the guy above me said. Download driver sweeper http://phyxion.net/item/driver-sweeper.html and boot into safe mode, uninstall the driver the same way you did before with device manager, run driver sweeper to clean the remnants of the old driver before rebooting(since rebooting will install the default driver that windows supplies you with before you clean off everything related to the old driver). Download a stable driver that you had no problems with and see if the problems still occurs.
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EPT
