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G500 broken middle button.

Forum Index > Tech Support
Post a Reply
Zerokaiser
Profile Blog Joined March 2010
Canada885 Posts
November 23 2010 19:15 GMT
#1
So, I dropped my Logitech G500 and now the middle mouse button no longer "clicks". It's solid, and requires some force to make work. I opened up the mouse and took a look but I wasn't able to find any broken mechanism, does anybody know how to fix this problem? Or am I looking into getting a new mouse for Christmas.

If I need a new mouse, please recommend a sturdier one. $50 should buy a product that can survive a 2 foot fall onto the carpet.
Lanaia is love.
semantics
Profile Blog Joined November 2009
10040 Posts
Last Edited: 2010-11-23 19:27:53
November 23 2010 19:25 GMT
#2
? did you check the mechanism for switching between hyper scroll and click mode, the wheel is super simple it's just a toothed wheel and the mechanism for click mode is just a tiny piece of plastic that gets put in place, hyperscroll is just removing that piece. If it's not clicking i'd check if the piece of plastic is fully in there or if it's broken or something. It's also a good idea to clean out the wheel every once and awhile for hair and grime that builds up.
hitman133
Profile Joined October 2010
United States1425 Posts
November 23 2010 20:07 GMT
#3
Just call the Logitech support and they will send you a new mouse :D I asked a replacement for my old G5 and they sent me a G500 :D
Zerokaiser
Profile Blog Joined March 2010
Canada885 Posts
November 23 2010 20:52 GMT
#4
I called Logitech, they said there's nothing they can do since it's out of warranty unless I want 50% off a new mouse.

Semantics, after I called logitech and they said "nope" I opened it up to take a look. The tactile switch for the middle click was crushed in, and there was nothing to prevent that from happening.



Warning to logitech G500 users: There's no shock absorbtion on the scroll wheel. If you drop it, it's smashing right into the switch and breaking it.
Lanaia is love.
smocca
Profile Joined May 2010
United States83 Posts
November 23 2010 21:14 GMT
#5
I had this happen to me with my old MX1000 and I ended up just remapping middle click to the tilt wheel left button. They are almost exactly the same motion and I never really used the mousewheel tilt at all.

Might get you by until you get a new one.
hitman133
Profile Joined October 2010
United States1425 Posts
November 23 2010 22:39 GMT
#6
On November 24 2010 05:52 Zerokaiser wrote:
I called Logitech, they said there's nothing they can do since it's out of warranty unless I want 50% off a new mouse.

Semantics, after I called logitech and they said "nope" I opened it up to take a look. The tactile switch for the middle click was crushed in, and there was nothing to prevent that from happening.



Warning to logitech G500 users: There's no shock absorbtion on the scroll wheel. If you drop it, it's smashing right into the switch and breaking it.

Oh i bought my G5 like 2 or 3 years ago. Then tell them the buttons are sticky, or randomly turn on or off. Some general issues like that would help. Don't tell them that you broke your mouse and then they will give you a new one.
love.less
Profile Joined May 2010
United Kingdom293 Posts
November 23 2010 23:54 GMT
#7
happens to mine every now and then and i always bash stuff if it doesnt work and pressing it in really hard seems to always fix it >.<
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