EPTand this https://us.battle.net/support/en/article/starcraft-ii-global-play-faq
Global play and those with multiple SC2 copies? - Page 17
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DusTerr
2520 Posts
and this https://us.battle.net/support/en/article/starcraft-ii-global-play-faq | ||
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Excludos
Norway8260 Posts
On February 12 2013 07:16 DusTerr wrote: People should probably take a look at this thread http://www.teamliquid.net/forum/viewmessage.php?topic_id=395154 and this https://us.battle.net/support/en/article/starcraft-ii-global-play-faq If you have more than one regional copy of Wings of Liberty and want to upgrade to Heart of the Swarm, you only need to upgrade one of them. The Heart of the Swarm upgrade applies to all regional versions of Wings of Liberty on your Battle.net account. Is all we need to know. So that settles it. Its better to have all games in one account (provided they are different regions of course), than on separate accounts. Already opened a ticket to have mine moved to my main. I hope its possible | ||
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KiF1rE
United States964 Posts
On February 12 2013 08:19 Excludos wrote: If you have more than one regional copy of Wings of Liberty and want to upgrade to Heart of the Swarm, you only need to upgrade one of them. The Heart of the Swarm upgrade applies to all regional versions of Wings of Liberty on your Battle.net account. Is all we need to know. So that settles it. Its better to have all games in one account (provided they are different regions of course), than on separate accounts. Already opened a ticket to have mine moved to my main. I hope its possible yeah but if you have them on all account, they just say global. and All my say NA and EU etc are merged into one game saying region global as if they are gone.... merged into one. Meaning I no longer have 2 licenses of SC2 and now only 1 with global play... | ||
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Excludos
Norway8260 Posts
On February 12 2013 12:23 KiF1rE wrote: yeah but if you have them on all account, they just say global. and All my say NA and EU etc are merged into one game saying region global as if they are gone.... merged into one. Meaning I no longer have 2 licenses of SC2 and now only 1 with global play... No, you're mistaken. There will still be one client for EU, one client for US, one client for KR, etc. And your game is still attached to whatever region you bought it in. meaning you have 3 different accounts, and you choose between them by using different region clients, just like in WoL. The difference is that after you log into the game, you can then choose where you want to play. Eksample: If you have one EU version of the game and one US on the same account, you can choose between them depending on what region client you use to login. And then you can have them online at the same time and play against yourself. | ||
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Plansix
United States60190 Posts
On February 12 2013 12:23 KiF1rE wrote: yeah but if you have them on all account, they just say global. and All my say NA and EU etc are merged into one game saying region global as if they are gone.... merged into one. Meaning I no longer have 2 licenses of SC2 and now only 1 with global play... So wait, if you bought 30 copies of SC2, you only need to buy one copy of HotS and they are all upgraded to HotS. You get 30 different accounts for HotS. WHAT THE FUCK ELSE DO YOU WANT? Do you want them all separated into separate little login and listed on separate pages and called separate licenses, just so feel like you have multiple copies? Because it all looks the same on Blizzard's end, they still link all those copies to one master account under the HotS licence. They have your email address, its just numbers to them. They know who you are and how many copies you have. At the end of the day, as long as you can log out and log in under different profiles, isn't that all the matters? This is the definition of entitled. They gave you free stuff for supporting them and allowed you to upgrade multiple with once purchase. But they did not do it in the format you wanted. | ||
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KiF1rE
United States964 Posts
On February 12 2013 12:35 Plansix wrote: So wait, if you bought 30 copies of SC2, you only need to buy one copy of HotS and they are all upgraded to HotS. You get 30 different accounts for HotS. WHAT THE FUCK ELSE DO YOU WANT? Do you want them all separated into separate little login and listed on separate pages and called separate licenses, just so feel like you have multiple copies? Because it all looks the same on Blizzard's end, they still link all those copies to one master account under the HotS licence. They have your email address, its just numbers to them. They know who you are and how many copies you have. At the end of the day, as long as you can log out and log in under different profiles, isn't that all the matters? This is the definition of entitled. They gave you free stuff for supporting them and allowed you to upgrade multiple with once purchase. But they did not do it in the format you wanted. uhh what are you even talking about... It look like I only have 1 account on each region... and thats what support just told me... So my other licenses ARE "GONE". I cant even upgrade them to HOTS because they are GONE. Meaning as it stands, I dont get a "free" upgrade to hots for my EU, because the other regions are gone, and been merged into one global play game. Meaning that I only have an account for each region. Not accounts for each license I bought. | ||
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Excludos
Norway8260 Posts
On February 12 2013 12:35 Plansix wrote: So wait, if you bought 30 copies of SC2, you only need to buy one copy of HotS and they are all upgraded to HotS. You get 30 different accounts for HotS. WHAT THE FUCK ELSE DO YOU WANT? Do you want them all separated into separate little login and listed on separate pages and called separate licenses, just so feel like you have multiple copies? Because it all looks the same on Blizzard's end, they still link all those copies to one master account under the HotS licence. They have your email address, its just numbers to them. They know who you are and how many copies you have. At the end of the day, as long as you can log out and log in under different profiles, isn't that all the matters? This is the definition of entitled. They gave you free stuff for supporting them and allowed you to upgrade multiple with once purchase. But they did not do it in the format you wanted. I think he was just confused as to how to access all his accounts. Also, you can only have one copy of sc2 pr region pr account afaik. So Even if you go all out you can still only have 5 copies pr account. Most of the problems here stems from people being uninformed, not entitled. | ||
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Excludos
Norway8260 Posts
On February 12 2013 12:48 KiF1rE wrote: uhh what are you even talking about... It look like I only have 1 account on each region... and thats what support just told me... So my other licenses ARE "GONE". I cant even upgrade them to HOTS because they are GONE. Meaning as it stands, I dont get a "free" upgrade to hots for my EU, because the other regions are gone, and been merged into one global play game. Meaning that I only have an account for each region. Not accounts for each license I bought. Huh? You mean you had more than one copy of sc2 pr region on the same account? Afaik that should never have been possible. You sure you just didn't forget that you placed your copies under other account names? | ||
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Plansix
United States60190 Posts
On February 12 2013 12:49 Excludos wrote: I think he was just confused as to how to access all his accounts. Also, you can only have one copy of sc2 pr region pr account afaik. So Even if you go all out you can still only have 5 copies pr account. Most of the problems here stems from people being uninformed, not entitled. I just get tired of it, because people clearly just want to whine about something. Blizzard could have gone the total dick route and forced people choose one account to upgrade. It would have been bad long term and they did right by the people who bought several copies of their game. But they didn't, but people still want to speculate that they will somehow merge all the copies of SC2 into one and run off with the money, laughing into the night. | ||
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Excludos
Norway8260 Posts
On February 12 2013 13:46 Plansix wrote: I just get tired of it, because people clearly just want to whine about something. Blizzard could have gone the total dick route and forced people choose one account to upgrade. It would have been bad long term and they did right by the people who bought several copies of their game. But they didn't, but people still want to speculate that they will somehow merge all the copies of SC2 into one and run off with the money, laughing into the night. That would have been the most normal thing to do tbh, having to buy one expo pr game of wol. Kinda surprised myself they decided to go a less economic driven route. | ||
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Elairec
United States410 Posts
Something like this: I bought NA license, named Elairec. I bought EU license, named it ZergOP. Upon release of the global play (assuming I only want to play on EU, NA, KR), I should have the option to log onto NA and create a new character for my EU license, log onto EU and create a new character for my NA license, and log onto KR and create two new characters for both licenses. However what is happening is I log onto NA and am pigeonholed into playing under the character Elairec without any option to play under my EU license. Same thing happens when I log onto the EU server; I am forced to play with my EU license with no option for my NA license. When I log onto the KR server, there is only one opportunity to create a new character when there should be two. It doesn't even matter if I run the game through an EU client or NA client. In the end I (and others) paid for two games and are being held to just one being useful. If I had registered it onto another email, then there wouldn't be an issue as I would have access to two characters on NA, EU, and KR. In the end, all I want is to be able to transfer over one of my licenses into a seperate account, for which I have NOT received a response for my ticket on. I dont care if I have to buy two HoTS to upgrade both of them - that is the only logical thing for Blizzard to have us do anyways. | ||
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n0ise
3452 Posts
On February 12 2013 12:35 Plansix wrote: So wait, if you bought 30 copies of SC2, you only need to buy one copy of HotS and they are all upgraded to HotS. You get 30 different accounts for HotS. WHAT THE FUCK ELSE DO YOU WANT? Do you want them all separated into separate little login and listed on separate pages and called separate licenses, just so feel like you have multiple copies? Because it all looks the same on Blizzard's end, they still link all those copies to one master account under the HotS licence. They have your email address, its just numbers to them. They know who you are and how many copies you have. At the end of the day, as long as you can log out and log in under different profiles, isn't that all the matters? This is the definition of entitled. They gave you free stuff for supporting them and allowed you to upgrade multiple with once purchase. But they did not do it in the format you wanted. What the fuck are you doing here, honestly? You have no idea what you're talking about, you don't understand anything out of what is being discussed in this thread, and no matter what anyone tells you, you still keep rambling on. You're completely off-topic and have the comprehension of a 2 year-old, don't you have anything better to do with your time? The guy above me actually has something pertaining to the conversation and he is awaiting a response ticket from support. Could I not have to search for his answer through 3 pages of off-topic garbage? Or is it too fucking much to ask to stop trolling this thread so we can have a discussion like normal human beings? | ||
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Thune
Austria129 Posts
Unfortunately in german so here is the translated version: Dear Blizzard Customer, I am pleased to answer your question. Unfortunately our waiting period is currently unusually high, I personally want to apologize for that. Unfortunately Global Play wasn't planned back then (I referred to a ticket 1,5yrs back in my ticket) and therefore many players used the opportunity to create two accounts for different regions. A refund isn't possible in this case since both accounts were legitimately useable. We apologize for any inconvenience. If you have any questions don't hesitate to ask. We are available 24/7/365 for you. Epical Regards GM Vemgorath Blizzard Entertainment this gotta be a huge joke since this wont stand any ground infront of any court. | ||
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StarGalaxy
Germany744 Posts
What blizzard basically did is they donated everyone, who bought sc2 for one region, accounts for the missing regions. This obviously sucks for people (like me) that bought another copy in a different region. We actually didn't gain anything from that present. It really sucks but we didn't loose anything because of global play. We missed an opportunity to get additional copies if we bought the sc2 copy under a different account so. Edit: I assume that's also what a court would say if you sue them. | ||
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Excludos
Norway8260 Posts
On February 12 2013 22:53 Elairec wrote: Excludos I think you are a bit confused about the situation. What you are thinking (or was told, which was wrong) is that if you have an NA and EU license on the same account, then you still have those two seperate licenses as long as you have their respective game client. I have tried this and it still limits me to a total of 3 "characters" on NA, EU, KR. If you log onto EU server from the NA client, it still brings up the account that is tied to your EU license, although you should have a completely different "character" on there from the NA license. Something like this: I bought NA license, named Elairec. I bought EU license, named it ZergOP. Upon release of the global play (assuming I only want to play on EU, NA, KR), I should have the option to log onto NA and create a new character for my EU license, log onto EU and create a new character for my NA license, and log onto KR and create two new characters for both licenses. However what is happening is I log onto NA and am pigeonholed into playing under the character Elairec without any option to play under my EU license. Same thing happens when I log onto the EU server; I am forced to play with my EU license with no option for my NA license. When I log onto the KR server, there is only one opportunity to create a new character when there should be two. It doesn't even matter if I run the game through an EU client or NA client. In the end I (and others) paid for two games and are being held to just one being useful. If I had registered it onto another email, then there wouldn't be an issue as I would have access to two characters on NA, EU, and KR. In the end, all I want is to be able to transfer over one of my licenses into a seperate account, for which I have NOT received a response for my ticket on. I dont care if I have to buy two HoTS to upgrade both of them - that is the only logical thing for Blizzard to have us do anyways. "To clarify, you can use both of your licences seperately. To access the US licence you need a US region game client To access the EU licence, you need an EU region game client. Both of these can be run seperately at this time." from blizzard costumer service. That goes directly against what you're saying. The way I read it, you should be able to access EU from your US client, and have a different character than if you logged into EU with an EU client. That would also be the logical way of doing it. On February 12 2013 23:39 Thune wrote: Ok i got a response to my created ticket: Unfortunately in german so here is the translated version: this gotta be a huge joke since this wont stand any ground infront of any court. Aaand then this goes directly against what was said earlier. I'm starting to wonder if they themselves know.. | ||
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Plansix
United States60190 Posts
On February 12 2013 23:39 Thune wrote: Ok i got a response to my created ticket: Unfortunately in german so here is the translated version: this gotta be a huge joke since this wont stand any ground infront of any court. Ok, I am calling BS on that ticket, because it is clear you asked for a refund for an account you used. Anyone who thought they would get refunded for the accounts they bought is just silly. And I encourage you to try to bring a claim in court over this, rather than just claiming it would not “stand in court”. I think you would find the results both educational and enlightening. | ||
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n0ise
3452 Posts
On February 12 2013 23:39 Thune wrote: Ok i got a response to my created ticket: Unfortunately in german so here is the translated version: this gotta be a huge joke since this wont stand any ground infront of any court. Dude, I don't think anyone ever expects a refund, free hots, sex with dustin browder, ect. The real question is (to which the answer is 99% yes, imo) can they separate the two licenses into two separate accounts. Would be cool if there was any confirmation on it, though. | ||
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Excludos
Norway8260 Posts
On February 12 2013 23:54 StarGalaxy wrote: If you have no clue pls don't post here: @Excludos, Plansix What blizzard basically did is they donated everyone, who bought sc2 for one region, accounts for the missing regions. This obviously sucks for people (like me) that bought another copy in a different region. We actually didn't gain anything from that present. It really sucks but we didn't loose anything because of global play. We missed an opportunity to get additional copies if we bought the sc2 copy under a different account so. Edit: I assume that's also what a court would say if you sue them. Please don't just go around randomly saying people have no clue when its clear you yourself haven't been reading up on the subject properly. Suppression techniques is a really bad way of arguing. Feedback from costumer service indicates that additional copies of sc2 will yield additional characters you can use online. You should have different characters if you log into EU with a US client (provided you have the copies, of course), than if you log into EU with an EU client. | ||
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Elairec
United States410 Posts
On February 13 2013 00:02 Excludos wrote: "To clarify, you can use both of your licences seperately. To access the US licence you need a US region game client To access the EU licence, you need an EU region game client. Both of these can be run seperately at this time." from blizzard costumer service. That goes directly against what you're saying. The way I read it, you should be able to access EU from your US client, and have a different character than if you logged into EU with an EU client. That would also be the logical way of doing it. Aaand then this goes directly against what was said earlier. I'm starting to wonder if they themselves know.. It doesn't matter what the website says or how you interpret it. The fact remains that no matter if you are logging on with an EU client or an NA client, you are still logging in with the SAME email and all the licenses have been MERGED. The fact I stated that I installed seperate clients and it doesn't react the way you interpret it should just flew right over your head? The purpose of different clients is not to seperate licenses, but to enforce different region language packs. Having a seperate EU client is the same as relocalizing your NA client to run on the EU server. Please just stop spreading the rumour that all is well if you install different clients. Try it yourself. | ||
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Thune
Austria129 Posts
On February 13 2013 00:05 Plansix wrote: Ok, I am calling BS on that ticket, because it is clear you asked for a refund for an account you used. Anyone who thought they would get refunded for the accounts they bought is just silly. And I encourage you to try to bring a claim in court over this, rather than just claiming it would not “stand in court”. I think you would find the results both educational and enlightening. You can call for bullshit all you want i never asked the support for a refund. Here my question (also translated from German): Hello, After the Introduction of Global Play, mutliple Starcraft versions got removed from my account allthough i legitimately payed for it. Back then, when i created a ticket for adding a second SC2 version to my account (Ticket#: EU21420530) the response was that there are no plans for Global Play, which changed by now obviously. What will be the next steps regarding this issue? Will there be a second SC2 key (for a different account obviously) or will there maybe be a free HotS as refund? BR also you really shouldnt write in this thread since you have absolutely no knowledge what you are talking about | ||
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