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On December 20 2011 21:22 stormfoxSC wrote:Show nested quote +On December 20 2011 21:12 -Archangel- wrote:On December 20 2011 21:09 stormfoxSC wrote:On December 20 2011 20:51 -Archangel- wrote:On December 20 2011 20:41 stormfoxSC wrote:On December 20 2011 20:30 Soma.bokforlag wrote:the thing that is most confusing is the "UP AND DOWN MATCHES" section under videos and the text "context coming soon" and of course the graphics. On December 20 2011 20:02 stormfoxSC wrote:On December 20 2011 19:37 eloist wrote:On December 20 2011 19:27 stormfoxSC wrote:On December 20 2011 19:23 eloist wrote:
[quote]
I bought a 2011 ticket, didn't care about 2012 yet. If you think this is all good and kosher, fine. No need to be this hostile about it by calling me an idiot. I never used the word "idiot", let alone call you anything. Please stop being overdramatic and fallacious, both toward myself and toward GOM. You're the one that blindly purchased a product without reading what you got out of it when GOM announced changes had been made. That's on you entirely. Yeah I bought the ticket blindly because I am a returning customer as I said. I don't explicitly go to make sure that the 2012 model of my car still comes with wheels when I go buy it because I liked the previous model. Gom makes me confirm that I am aware of bandwidth issues every single time I go buy a ticket. No reason for them not do this for these changes. Plus, the new format is still confusing. If you go to http://www.gomtv.net/2012gsls1/ , it still shows up and down matches in the 2011 format. I bought a 2011 ticket, so what gives? I am not even mad, watching the free stream as I am typing this. More annoyed that this is getting so complicated than anything. Haven't bought a 2012 ticket yet because I have no clue what's up with the GSTL. And as this shows, I should better make sure that I do before I buy I guess. That's a terrible analogy, since GOM has plastered news about the new format all over their site since October. To try and fit your analogy, it'd be more like the car dealership having huge banners hanging everywhere saying "NEW CAR DESIGN: HOVER CARS" with the sub caption "No more wheels" and brochures readily available. Why would you still go and buy a hover car expecting it to have wheels? "I didn't look at the banners or brochures when I walked into the dealership because I liked last year's model" isn't really a valid argument. It's also silly to suggest GOM plaster the information in even more places on their site than they already have; if you didn't see it as is, you wouldn't have seen it no matter how many more places it was displayed. New format isn't confusing at all. You don't have a "2011 ticket", since there weren't year-long tickets for 2011; you do have a GSL November ticket, which GOM announced back in October would not have Up&Down matches due to the switch to the new 2012 format. The graphic compares the standard 2011 GSL format to the new 2012 GSL format, while GSL November had a unique hybrid-ish format that compared more closely to the 2012 format (all of which is explained in GOM announcements), so it can be considered an outlier. edit: I bought the yearly 2012 premium ticket under the assumption that GSTL will end up being separate, based on the little table that GOM has provided. If it ends up getting included in my premium ticket, then that's just a bonus to me. a good analogy would be a new car, coming as a direct sequel to a previous one. the new deal not including 30% of the car and that being stated in fine printing. Except, again, it's not fine print. GOM announced all over the place, including on Team Liquid, the changes to GSL November prior to the tournament's start. I guess this is one of those "you can lead a horse to water, but you can't make it drink" scenarios. GOM can shove the information in your face as much as it wants, but it can't make you read it. Except they didn't shove it. They put it in few words in the middle of the wall of text and also made the picture about new format without clearly showing up/down are part of next season. And all this while knowing that up/down up until that moment were part of current season. Not to mention this change itself is stupid. If I figured it out back then I would have complained then about it. Code A is now only to find out 12 new/old Code S members. And Up/down is to find out 10 more new/old Code S members. By what logic is one of those part of one season and one part of next?! It was a featured item on GOM's homepage at the time, it was featured on the GOMnibus announcement box, shown on many pages of the site, covered by sites such as TL, etc. Explain to me how they could have done better. I really can't understand how you're confused by the 2012 GSL format. I recommend you actually read it, since your complaints imply you didn't do so before (otherwise you would have known about these changes back in October). Why do I need to explain myself again? Just read what I already written (and others). There is nothing more to add here. Your whole argument is that you saw GOM plaster the new format announcement all over the place and didn't actually bother reading it, and therefore it's somehow GOM's fault. Forgive me for having no sympathy.
Yadda yadda, here we go again. It says 2012, it affects Nov 2011. How is that not confusing right from the start.
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On December 20 2011 21:42 figq wrote:Show nested quote +On December 20 2011 17:57 -Archangel- wrote:On December 20 2011 17:12 figq wrote:From OP: On December 20 2011 04:05 Soma.bokforlag wrote:edit: seems there had been a post in the forums on goms webpage about this, so i was wrong On December 20 2011 04:47 Hibahihi wrote:It seems like this week up and down is part of the next season in 2012. http://www.gomtv.net/forum/view.gom?topicid=208740&cid=0&kind=8Up&Down Matches
A total of 30 players will compete for 10 spots in Code S. These players consist of 16 players who lost in the Code A Ro 32, 12 players who lost in the Code A Ro24 and 2 seeded players.
5 groups of 6 people will be formed. All players in a group play each other. The Top 2 of each group will advance to Code S, the rest will be Code A for next season. For the 2012 series the season now always starts with the Up&Down matches, the first season of 2012 will therefore begin in late December of 2011 with the first batch of Up&Down matches. i feel tricked though.. but i guess this is to be expected You shouldn't feel tricked. There's also the official GSL November Announcement: http://www.gomtv.net/2011gslsponsors7/news/66481It clarifies that the format will be changed significantly starting from November ("completely revamped format"). From this point on, any expectation based on how the format was in previous seasons should be abandoned and further info to be expected and sought, as posted there. Lol, you link says nothing about changes to ticket system. A ticket is for a season - what more do you need to know about the ticket? o_O The link announces revamped format of the season. That may involve fewer games televised and whatnot. If anything I would only protest that the same price now applied to fewer televised matches. I counted them, and in October they were 116, while in November 100 (counting 2 cancelled of CoCa's). But even this isn't a huge difference, and in the new year the format will be full again.
And a season until that month was including up/down matches. And by looking at the big picture of the new system at the top up/down look like part of same season. Why would I bother looking around to make sure this is not true? I was trusting Gom to inform me if something as important as this was changed. But they mislead me. They put a picture that says one thing and a bit of text in the wall of text that says something else. When I look back should I have read it all? Yes, I should have. But still realizing this now I don't consider it only my fault for the reasons stated above.
What, GOM has now became the standard bank where they screw you over whenever they can and then tell you "Why didn't you read the fine print?" I am not going to do business with a company like that. I already cannot avoid using banks in today time, I don't need to make the same deal with a entertainment company for a fringe product.
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Agreed...it's not the fact that I'm crying about the up and down matches..it's the fact that i've been a paying customer from the beginning and they just change the rules from under my nose...I bought a ticket with the assumption that up and downs came with the package...I was excited to watch them after blizzard cup..(and yes i did buy blizzard cup). But I find out I have to pay for what I expected to get..
Especially at a time like this when they're raising their prices and are trying to promote a yearly pass...bad move on them...they lost a lot of paying customers...I for one do not like the feeling of being jerked around so I will simply not pay for anything GOM related unless they mend relationships with their dissatisfied customers.
Again I am not crying about not having the vods...I am just shocked at how they chose money over customer loyalty.
And the people defending GOM....good for you..they need people who are easily manipulated...sometimes you need to step back and see what's going on here....you don't realize that some people have smaller budgets...Are really careful with their money....GOM thinks the world is an endless "$" sign... so I hope this makes them get a reality check..
I'm pretty sure if they didn't do this..they would've made over "$1000" dollars from me no question...20 dollars each month for as long as sc2 is hot....Now they're going to lose "$1000"x god knows how many customers
Good day...
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On December 20 2011 22:42 -Archangel- wrote:Show nested quote +On December 20 2011 21:42 figq wrote:On December 20 2011 17:57 -Archangel- wrote:On December 20 2011 17:12 figq wrote:From OP: On December 20 2011 04:05 Soma.bokforlag wrote:edit: seems there had been a post in the forums on goms webpage about this, so i was wrong On December 20 2011 04:47 Hibahihi wrote:It seems like this week up and down is part of the next season in 2012. http://www.gomtv.net/forum/view.gom?topicid=208740&cid=0&kind=8Up&Down Matches
A total of 30 players will compete for 10 spots in Code S. These players consist of 16 players who lost in the Code A Ro 32, 12 players who lost in the Code A Ro24 and 2 seeded players.
5 groups of 6 people will be formed. All players in a group play each other. The Top 2 of each group will advance to Code S, the rest will be Code A for next season. For the 2012 series the season now always starts with the Up&Down matches, the first season of 2012 will therefore begin in late December of 2011 with the first batch of Up&Down matches. i feel tricked though.. but i guess this is to be expected You shouldn't feel tricked. There's also the official GSL November Announcement: http://www.gomtv.net/2011gslsponsors7/news/66481It clarifies that the format will be changed significantly starting from November ("completely revamped format"). From this point on, any expectation based on how the format was in previous seasons should be abandoned and further info to be expected and sought, as posted there. Lol, you link says nothing about changes to ticket system. A ticket is for a season - what more do you need to know about the ticket? o_O The link announces revamped format of the season. That may involve fewer games televised and whatnot. If anything I would only protest that the same price now applied to fewer televised matches. I counted them, and in October they were 116, while in November 100 (counting 2 cancelled of CoCa's). But even this isn't a huge difference, and in the new year the format will be full again. And a season until that month was including up/down matches. And by looking at the big picture of the new system at the top up/down look like part of same season. Why would I bother looking around to make sure this is not true? I was trusting Gom to inform me if something as important as this was changed. But they mislead me. They put a picture that says one thing and a bit of text in the wall of text that says something else. When I look back should I have read it all? Yes, I should have. But still realizing this now I don't consider it only my fault for the reasons stated above. What, GOM has now became the standard bank where they screw you over whenever they can and then tell you "Why didn't you read the fine print?" I am not going to do business with a company like that. I already cannot avoid using banks in today time, I don't need to make the same deal with a entertainment company for a fringe product.
"Hey guys, I looked at the big pretty infographic that GOM provided to help visually clarify the changes detailed in their announcement, and didn't bother to read the actual announcement. I was misled!"
l m a o
Since when did public announcements become "fine print"? What a terrible excuse for being lazy and blaming someone else for your own mistake. People expect GOM to inform them, then brush that information off as "unclear" or "fine print that nobody reads" when the sad reality is they don't really pay attention to said information anyway, even when they're fully aware that the info has been available for months.
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On December 21 2011 04:53 stormfoxSC wrote:Show nested quote +On December 20 2011 22:42 -Archangel- wrote:On December 20 2011 21:42 figq wrote:On December 20 2011 17:57 -Archangel- wrote:On December 20 2011 17:12 figq wrote:From OP: On December 20 2011 04:05 Soma.bokforlag wrote:edit: seems there had been a post in the forums on goms webpage about this, so i was wrong On December 20 2011 04:47 Hibahihi wrote:It seems like this week up and down is part of the next season in 2012. http://www.gomtv.net/forum/view.gom?topicid=208740&cid=0&kind=8Up&Down Matches
A total of 30 players will compete for 10 spots in Code S. These players consist of 16 players who lost in the Code A Ro 32, 12 players who lost in the Code A Ro24 and 2 seeded players.
5 groups of 6 people will be formed. All players in a group play each other. The Top 2 of each group will advance to Code S, the rest will be Code A for next season. For the 2012 series the season now always starts with the Up&Down matches, the first season of 2012 will therefore begin in late December of 2011 with the first batch of Up&Down matches. i feel tricked though.. but i guess this is to be expected You shouldn't feel tricked. There's also the official GSL November Announcement: http://www.gomtv.net/2011gslsponsors7/news/66481It clarifies that the format will be changed significantly starting from November ("completely revamped format"). From this point on, any expectation based on how the format was in previous seasons should be abandoned and further info to be expected and sought, as posted there. Lol, you link says nothing about changes to ticket system. A ticket is for a season - what more do you need to know about the ticket? o_O The link announces revamped format of the season. That may involve fewer games televised and whatnot. If anything I would only protest that the same price now applied to fewer televised matches. I counted them, and in October they were 116, while in November 100 (counting 2 cancelled of CoCa's). But even this isn't a huge difference, and in the new year the format will be full again. And a season until that month was including up/down matches. And by looking at the big picture of the new system at the top up/down look like part of same season. Why would I bother looking around to make sure this is not true? I was trusting Gom to inform me if something as important as this was changed. But they mislead me. They put a picture that says one thing and a bit of text in the wall of text that says something else. When I look back should I have read it all? Yes, I should have. But still realizing this now I don't consider it only my fault for the reasons stated above. What, GOM has now became the standard bank where they screw you over whenever they can and then tell you "Why didn't you read the fine print?" I am not going to do business with a company like that. I already cannot avoid using banks in today time, I don't need to make the same deal with a entertainment company for a fringe product. "Hey guys, I looked at the big pretty infographic that GOM provided to help visually clarify the changes detailed in their announcement, and didn't bother to read the actual announcement. I was misled!" l m a o Since when did public announcements become "fine print"? What a terrible excuse for being lazy and blaming someone else for your own mistake. People expect GOM to inform them, then brush that information off as "unclear" or "fine print that nobody reads" when the sad reality is they don't really pay attention to said information anyway, even when they're fully aware that the info has been available for months.
Are you working for GOM?
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Should GOM make it available to both Nov and Jan passholders? Yes.
Will they? I don't know its certainly a possibility if enough people complain. The way they went about this was certainly not entirely honest imho.
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On December 21 2011 04:53 shoshido wrote:
Agreed...it's not the fact that I'm crying about the up and down matches..it's the fact that i've been a paying customer from the beginning and they just change the rules from under my nose...I bought a ticket with the assumption that up and downs came with the package...I was excited to watch them after blizzard cup..(and yes i did buy blizzard cup). But I find out I have to pay for what I expected to get..
Especially at a time like this when they're raising their prices and are trying to promote a yearly pass...bad move on them...they lost a lot of paying customers...I for one do not like the feeling of being jerked around so I will simply not pay for anything GOM related unless they mend relationships with their dissatisfied customers.
Again I am not crying about not having the vods...I am just shocked at how they chose money over customer loyalty.
And the people defending GOM....good for you..they need people who are easily manipulated...sometimes you need to step back and see what's going on here....you don't realize that some people have smaller budgets...Are really careful with their money....GOM thinks the world is an endless "$" sign... so I hope this makes them get a reality check..
I'm pretty sure if they didn't do this..they would've made over "$1000" dollars from me no question...20 dollars each month for as long as sc2 is hot....Now they're going to lose "$1000"x god knows how many customers
Good day...
Joined today, first and only post made to complain about GOM. 99% sure this is a smurf account made to give the illusion that more people are upset then there actually are, over something where GOM didn't do anything wrong. The only thing people need to "step back and see" is the fact that some of them don't bother to read when they're clearly told a future product is being changed. Common sense dictates someone would look at what those changes are before making a purchasing decision.
A fool and his money are soon parted, I suppose.
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On December 21 2011 04:55 shoshido wrote:Show nested quote +On December 21 2011 04:53 stormfoxSC wrote:On December 20 2011 22:42 -Archangel- wrote:On December 20 2011 21:42 figq wrote:On December 20 2011 17:57 -Archangel- wrote:On December 20 2011 17:12 figq wrote:From OP: On December 20 2011 04:05 Soma.bokforlag wrote:edit: seems there had been a post in the forums on goms webpage about this, so i was wrong On December 20 2011 04:47 Hibahihi wrote:It seems like this week up and down is part of the next season in 2012. http://www.gomtv.net/forum/view.gom?topicid=208740&cid=0&kind=8Up&Down Matches
A total of 30 players will compete for 10 spots in Code S. These players consist of 16 players who lost in the Code A Ro 32, 12 players who lost in the Code A Ro24 and 2 seeded players.
5 groups of 6 people will be formed. All players in a group play each other. The Top 2 of each group will advance to Code S, the rest will be Code A for next season. For the 2012 series the season now always starts with the Up&Down matches, the first season of 2012 will therefore begin in late December of 2011 with the first batch of Up&Down matches. i feel tricked though.. but i guess this is to be expected You shouldn't feel tricked. There's also the official GSL November Announcement: http://www.gomtv.net/2011gslsponsors7/news/66481It clarifies that the format will be changed significantly starting from November ("completely revamped format"). From this point on, any expectation based on how the format was in previous seasons should be abandoned and further info to be expected and sought, as posted there. Lol, you link says nothing about changes to ticket system. A ticket is for a season - what more do you need to know about the ticket? o_O The link announces revamped format of the season. That may involve fewer games televised and whatnot. If anything I would only protest that the same price now applied to fewer televised matches. I counted them, and in October they were 116, while in November 100 (counting 2 cancelled of CoCa's). But even this isn't a huge difference, and in the new year the format will be full again. And a season until that month was including up/down matches. And by looking at the big picture of the new system at the top up/down look like part of same season. Why would I bother looking around to make sure this is not true? I was trusting Gom to inform me if something as important as this was changed. But they mislead me. They put a picture that says one thing and a bit of text in the wall of text that says something else. When I look back should I have read it all? Yes, I should have. But still realizing this now I don't consider it only my fault for the reasons stated above. What, GOM has now became the standard bank where they screw you over whenever they can and then tell you "Why didn't you read the fine print?" I am not going to do business with a company like that. I already cannot avoid using banks in today time, I don't need to make the same deal with a entertainment company for a fringe product. "Hey guys, I looked at the big pretty infographic that GOM provided to help visually clarify the changes detailed in their announcement, and didn't bother to read the actual announcement. I was misled!" l m a o Since when did public announcements become "fine print"? What a terrible excuse for being lazy and blaming someone else for your own mistake. People expect GOM to inform them, then brush that information off as "unclear" or "fine print that nobody reads" when the sad reality is they don't really pay attention to said information anyway, even when they're fully aware that the info has been available for months. Are you working for GOM?
No, and if I was I'd put a disclaimer. As awesome as I think it'd be working in the ESPORTS industry, I'm just a guy with a shred of common sense. If you're looking for GOM employees in this thread, there's snowbird.
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On December 21 2011 04:58 UndoneJin wrote:
Should GOM make it available to both Nov and Jan passholders? Yes.
Will they? I don't know its certainly a possibility if enough people complain. The way they went about this was certainly not entirely honest imho.
Should they? No, they made it clear in October that there would be no Up&Down matches for GSL November. Might they do it anyway? Quite possibly, as GOM's well known for bending over backwards to make their customer base happy.
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On December 21 2011 05:06 stormfoxSC wrote:Show nested quote +On December 21 2011 04:53 shoshido wrote:
Agreed...it's not the fact that I'm crying about the up and down matches..it's the fact that i've been a paying customer from the beginning and they just change the rules from under my nose...I bought a ticket with the assumption that up and downs came with the package...I was excited to watch them after blizzard cup..(and yes i did buy blizzard cup). But I find out I have to pay for what I expected to get..
Especially at a time like this when they're raising their prices and are trying to promote a yearly pass...bad move on them...they lost a lot of paying customers...I for one do not like the feeling of being jerked around so I will simply not pay for anything GOM related unless they mend relationships with their dissatisfied customers.
Again I am not crying about not having the vods...I am just shocked at how they chose money over customer loyalty.
And the people defending GOM....good for you..they need people who are easily manipulated...sometimes you need to step back and see what's going on here....you don't realize that some people have smaller budgets...Are really careful with their money....GOM thinks the world is an endless "$" sign... so I hope this makes them get a reality check..
I'm pretty sure if they didn't do this..they would've made over "$1000" dollars from me no question...20 dollars each month for as long as sc2 is hot....Now they're going to lose "$1000"x god knows how many customers
Good day... Joined today, first and only post made to complain about GOM. 99% sure this is a smurf account made to give the illusion that more people are upset then there actually are, over something where GOM didn't do anything wrong. The only thing people need to "step back and see" is the fact that some of them don't bother to read when they're clearly told a future product is being changed. Common sense dictates someone would look at what those changes are before making a purchasing decision. A fool and his money are soon parted, I suppose.
Yeah I joined today..because I had to voice my opinion. I always read team liquid posts but never bothered posting. I guess this was an issue I had to let out. My bad for not joining 2 years earlier. And good for you, you assume everyone will read the fine print..I had no issues with it before...why now?
And what i'm trying to say is that I had a loyal customer relationship with GOM before....please read what i wrote before you keep stressing your argument of people being too lazy to read
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On December 21 2011 05:09 stormfoxSC wrote:Show nested quote +On December 21 2011 04:58 UndoneJin wrote:
Should GOM make it available to both Nov and Jan passholders? Yes.
Will they? I don't know its certainly a possibility if enough people complain. The way they went about this was certainly not entirely honest imho. Should they? No, they made it clear in October that there would be no Up&Down matches for GSL November. Might they do it anyway? Quite possibly, as GOM's well known for bending over backwards to make their customer base happy.
I knew Up & Downs weren't included, but I think it would be nice of them to just include U&D for both passholders because clearly, not everyone else knew (I bought Jan. already).
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On December 21 2011 05:06 stormfoxSC wrote:Show nested quote +On December 21 2011 04:53 shoshido wrote:
Agreed...it's not the fact that I'm crying about the up and down matches..it's the fact that i've been a paying customer from the beginning and they just change the rules from under my nose...I bought a ticket with the assumption that up and downs came with the package...I was excited to watch them after blizzard cup..(and yes i did buy blizzard cup). But I find out I have to pay for what I expected to get..
Especially at a time like this when they're raising their prices and are trying to promote a yearly pass...bad move on them...they lost a lot of paying customers...I for one do not like the feeling of being jerked around so I will simply not pay for anything GOM related unless they mend relationships with their dissatisfied customers.
Again I am not crying about not having the vods...I am just shocked at how they chose money over customer loyalty.
And the people defending GOM....good for you..they need people who are easily manipulated...sometimes you need to step back and see what's going on here....you don't realize that some people have smaller budgets...Are really careful with their money....GOM thinks the world is an endless "$" sign... so I hope this makes them get a reality check..
I'm pretty sure if they didn't do this..they would've made over "$1000" dollars from me no question...20 dollars each month for as long as sc2 is hot....Now they're going to lose "$1000"x god knows how many customers
Good day... Joined today, first and only post made to complain about GOM. 99% sure this is a smurf account made to give the illusion that more people are upset then there actually are, over something where GOM didn't do anything wrong. The only thing people need to "step back and see" is the fact that some of them don't bother to read when they're clearly told a future product is being changed. Common sense dictates someone would look at what those changes are before making a purchasing decision. A fool and his money are soon parted, I suppose.
If you don't believe me. Just go on Gom. I made a few posts with this account ages ago...
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On December 21 2011 05:12 shoshido wrote:Show nested quote +On December 21 2011 05:06 stormfoxSC wrote:On December 21 2011 04:53 shoshido wrote:
Agreed...it's not the fact that I'm crying about the up and down matches..it's the fact that i've been a paying customer from the beginning and they just change the rules from under my nose...I bought a ticket with the assumption that up and downs came with the package...I was excited to watch them after blizzard cup..(and yes i did buy blizzard cup). But I find out I have to pay for what I expected to get..
Especially at a time like this when they're raising their prices and are trying to promote a yearly pass...bad move on them...they lost a lot of paying customers...I for one do not like the feeling of being jerked around so I will simply not pay for anything GOM related unless they mend relationships with their dissatisfied customers.
Again I am not crying about not having the vods...I am just shocked at how they chose money over customer loyalty.
And the people defending GOM....good for you..they need people who are easily manipulated...sometimes you need to step back and see what's going on here....you don't realize that some people have smaller budgets...Are really careful with their money....GOM thinks the world is an endless "$" sign... so I hope this makes them get a reality check..
I'm pretty sure if they didn't do this..they would've made over "$1000" dollars from me no question...20 dollars each month for as long as sc2 is hot....Now they're going to lose "$1000"x god knows how many customers
Good day... Joined today, first and only post made to complain about GOM. 99% sure this is a smurf account made to give the illusion that more people are upset then there actually are, over something where GOM didn't do anything wrong. The only thing people need to "step back and see" is the fact that some of them don't bother to read when they're clearly told a future product is being changed. Common sense dictates someone would look at what those changes are before making a purchasing decision. A fool and his money are soon parted, I suppose. Yeah I joined today..because I had to voice my opinion. I always read team liquid posts but never bothered posting. I guess this was an issue I had to let out. My bad for not joining 2 years earlier. And good for you, you assume everyone will read the fine print..I had no issues with it before...why now? And what i'm trying to say is that I had a loyal customer relationship with GOM before....please read what i wrote before you keep stressing your argument of people being too lazy to read
Why do you keep parroting false statements? Quit calling an announcement "fine print". It's not fine print, it's a frickin' announcement. Just take a look: http://www.gomtv.net/forum/view.gom?topicid=208740&cid=0&kind=8. It goes something like this:
+ Show Spoiler +Intro text
GSL Format
> Intro
> Info graphic
> Code S
> Code A
> Up&Down
> Dual Tournament explanation
>Prize Money
GSTL Format
> Intro
> Info graphic
> Round 1
> Round 2
> Round 3
> Prize Money
So, what? Was the entire GSTL format portion of the announcement also "fine print" or something stupid?
Moral of the story: read announcements (NOT the same as "fine print") when it affects a purchasing decision.
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On December 21 2011 05:17 UndoneJin wrote:Show nested quote +On December 21 2011 05:09 stormfoxSC wrote:On December 21 2011 04:58 UndoneJin wrote:
Should GOM make it available to both Nov and Jan passholders? Yes.
Will they? I don't know its certainly a possibility if enough people complain. The way they went about this was certainly not entirely honest imho. Should they? No, they made it clear in October that there would be no Up&Down matches for GSL November. Might they do it anyway? Quite possibly, as GOM's well known for bending over backwards to make their customer base happy. I knew Up & Downs weren't included, but I think it would be nice of them to just include U&D for both passholders because clearly, not everyone else knew (I bought Jan. already).
Oh yeah, for sure it would be nice of GOM to do so, and wouldn't be surprised if they did given their amazing track record. I'm just saying they don't really have any obligation.
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Regardless of anything posted before, idiots like me feeling misinformed and cheated, GOM being clear about their intentions in time or not, there is something else I don't understand.
In sports, a season would start with qualifiers, continue with the regular league(s), and finish with relegation matches. That's how it worked for the GSL in the past, and thats how it makes most sense. Unless someone wants to tell me that relegation matches (why not call them code S qualifiers in the first place then, rather than up&down?) - gap - qualifiers - regular tournament is a more sensible paradigm, I think they should have kept it like this.
Without trying to sound like a delusional and angry single customer that isn't going to pay anymore: I have bought a ticket for most of the 2011 GSL seasons. I have never made much use of the VoDs, because I was able to watch the games live most of the time. I simply paid to get a slightly better quality stream, and because I wanted to support GOM in all the good they do. Now, I am considering not buying a ticket for GSL January unless I am gonna have trouble catching most of the live casts, because of this.
Snowbird comes in here and says 'yeah well we told you in advance'. Even though he is probably right, maybe its better to show some understanding about the confusion that has arisen, and promise people that paid for a full season to get a full season rather than 2/3 of a season? To attain and keep customers, making a statement once in a while about what is going on doesn't suffice. Showing some understanding should very much be part of the process. Of course I am not GOM, so I can't tell them what to do and they don't have any obligations to 'fix' this issue.
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On December 21 2011 05:30 Siphyo wrote:
Regardless of anything posted before, idiots like me feeling misinformed and cheated, GOM being clear about their intentions in time or not, there is something else I don't understand.
In sports, a season would start with qualifiers, continue with the regular league(s), and finish with relegation matches. That's how it worked for the GSL in the past, and thats how it makes most sense. Unless someone wants to tell me that relegation matches (why not call them code S qualifiers in the first place then, rather than up&down?) - gap - qualifiers - regular tournament is a more sensible paradigm, I think they should have kept it like this.
Without trying to sound like a delusional and angry single customer that isn't going to pay anymore: I have bought a ticket for most of the 2011 GSL seasons. I have never made much use of the VoDs, because I was able to watch the games live most of the time. I simply paid to get a slightly better quality stream, and because I wanted to support GOM in all the good they do. Now, I am considering not buying a ticket for GSL January unless I am gonna have trouble catching most of the live casts, because of this.
Snowbird comes in here and says 'yeah well we told you in advance'. Even though he is probably right, maybe its better to show some understanding about the confusion that has arisen, and promise people that paid for a full season to get a full season rather than 2/3 of a season? To attain and keep customers, making a statement once in a while about what is going on doesn't suffice. Showing some understanding should very much be part of the process. Of course I am not GOM, so I can't tell them what to do and they don't have any obligations to 'fix' this issue.
GSL is emulating something closer to the MSL (Brood War) format going into 2012. MSL has what's called the Survivor Tournament, which is quite similar in function to the GSL's Up&Down matches; people who advance qualify for the next MSL, while losers drop down. The Survivor Tournament takes place at the beginning of each MSL season (before the main tournament starts), which is what the Up&Down matches are now doing going into 2012.
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new format changes explains why its the way it is.
you guys are bummed because you guys assumed, the announcement said up/down will started with 2012 season.
too bad, move on, why the hell are people still dragging on "gom is lying" shit?
many of you guys are nitpicking every little shit to complain about. you guys are the real sleazy mofos, not gom.
people with sense understands and move on, i thank you guys.
but i will say this: it would have been nice for gom to allow free vods for past season ticket holders for this particular reason.
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It was dumb that the detailed info wasn't linked in the announcement section. It was in the forum section, in which most people don't read the gom forums.
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On December 21 2011 05:40 stormfoxSC wrote:Show nested quote +On December 21 2011 05:30 Siphyo wrote:
Regardless of anything posted before, idiots like me feeling misinformed and cheated, GOM being clear about their intentions in time or not, there is something else I don't understand.
In sports, a season would start with qualifiers, continue with the regular league(s), and finish with relegation matches. That's how it worked for the GSL in the past, and thats how it makes most sense. Unless someone wants to tell me that relegation matches (why not call them code S qualifiers in the first place then, rather than up&down?) - gap - qualifiers - regular tournament is a more sensible paradigm, I think they should have kept it like this.
Without trying to sound like a delusional and angry single customer that isn't going to pay anymore: I have bought a ticket for most of the 2011 GSL seasons. I have never made much use of the VoDs, because I was able to watch the games live most of the time. I simply paid to get a slightly better quality stream, and because I wanted to support GOM in all the good they do. Now, I am considering not buying a ticket for GSL January unless I am gonna have trouble catching most of the live casts, because of this.
Snowbird comes in here and says 'yeah well we told you in advance'. Even though he is probably right, maybe its better to show some understanding about the confusion that has arisen, and promise people that paid for a full season to get a full season rather than 2/3 of a season? To attain and keep customers, making a statement once in a while about what is going on doesn't suffice. Showing some understanding should very much be part of the process. Of course I am not GOM, so I can't tell them what to do and they don't have any obligations to 'fix' this issue. GSL is emulating something closer to the MSL (Brood War) format going into 2012. MSL has what's called the Survivor Tournament, which is quite similar in function to the GSL's Up&Down matches; people who advance qualify for the next MSL, while losers drop down. The Survivor Tournament takes place at the beginning of each MSL season (before the main tournament starts), which is what the Up&Down matches are now doing going into 2012.
This is not true. Code A is same as Up/Down but 12 advance and it is single elimination compared to 10 advancing through group play. I doubt MSL has its Survivor half in one season and half in another.
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On December 21 2011 07:04 Nighthawks28 wrote:
It was dumb that the detailed info wasn't linked in the announcement section. It was in the forum section, in which most people don't read the gom forums.
I don't get this kind of excuses.
It's like being mad you never got a invitation to something because it was send in a letter and not directly over the phone.
The forums are there for a reason, if you choose to ignore whose fault is it exactly?
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EPT
