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Active: 1042 users

GSL Nov Up and Down?

Forum Index > SC2 General
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Soma.bokforlag
Profile Joined February 2011
Sweden448 Posts
Last Edited: 2011-12-21 13:54:10
December 19 2011 19:05 GMT
#1
good news

edited 14:53 december 21st CET:

"Dear GOMTV.net users,

the GSL format has been completely revamped for our 2012 series. It now runs for over 8 weeks and includes almost double the amount of possible sets.

In line with this change, the Up&Down matches have been moved to the beginning of the season. Therefore GSL Season 1 will be beginning on December 19th with the Up&Down matches. These matches are not part of GSL November.

We have announced this change at the beginning of GSL November in late October in this thread: http://www.gomtv.net/forum/view.gom?topicid=208740&cid=0&kind=8

The original post has been edited as new information regarding the format have been confirmed and released in increments, the information that the Up&Down matches will not be part of GSL November has however always been there.

We have however noticed that, while the information was available in our announcement forum, many users were unaware of this change and assumed that the Up&Down matches were a part of GSL November as has been the case for previous seasons. It was not our intention to mislead our users and we have therefore decided to give GSL November ticket holders access to the 2012 GSL Season 1 Up&Down matches. GSL November ticket holders will be able to watch the Up&Down VODs at the GSL November videos page soon: http://www.gomtv.net/2011gslsponsors7/vod/?order=<ype=64&stype=

Meanwhile everyone may enjoy the Up&Down matches live stream for free in HQ until Friday 23rd as a little teaser for our first round of Code S of the new season starting in early January!

Thank you and happy holidays!

GOMTV.net
"




This thread is about the fact that the up and down matches being played at the moment are not included in GSL november

---

So this was the new format for GSL Nov

http://wiki.teamliquid.net/starcraft/images2/6/6c/GSL_Sponsorship_League_format_2011_November.jpg

This is the webpage for GSL Nov

http://www.gomtv.net/2011gslsponsors7/

Under videos and up and down you can find
"Contents will be available soon."

But the matches are suddenly on GSL 2012 season 1?

Cmon, seriously? GOM what are you doing? Are you trying to mock us?

This is simply beyond disrespectful considering all the critique they gotten for changing rules the last second to fit their own purposes. actually i am really suprised to not find any other thread about it?

I paid for a product, and it was stated clearly what that product included. I waited with excitment for the up and down-matches.. and this is what i get?


edit:

seems there had been a post in the forums on goms webpage about this, so i was wrong

On December 20 2011 04:47 Hibahihi wrote:
It seems like this week up and down is part of the next season in 2012.
http://www.gomtv.net/forum/view.gom?topicid=208740&cid=0&kind=8

Up&Down Matches
A total of 30 players will compete for 10 spots in Code S. These players consist of 16 players who lost in the Code A Ro 32, 12 players who lost in the Code A Ro24 and 2 seeded players.
5 groups of 6 people will be formed. All players in a group play each other. The Top 2 of each group will advance to Code S, the rest will be Code A for next season. For the 2012 series the season now always starts with the Up&Down matches, the first season of 2012 will therefore begin in late December of 2011 with the first batch of Up&Down matches.


i feel tricked though.. but i guess this is to be expected
GreyKnight
Profile Joined August 2010
United States4720 Posts
Last Edited: 2011-12-19 19:09:47
December 19 2011 19:07 GMT
#2
Wtf isnt it listed on the homepage as a recent video

Nvm misread the post
DivineSC
Profile Blog Joined March 2011
United States128 Posts
December 19 2011 19:09 GMT
#3
Wow, I was looking forward to getting home and checking out the games from today, was completely unaware my money did not include up and downs. :\
Follow me on Twitter @vGDivine Vision Gaming. vGCommunity.com
Benjef
Profile Blog Joined December 2010
United Kingdom6921 Posts
Last Edited: 2011-12-19 19:10:55
December 19 2011 19:10 GMT
#4
Miss read the statement...

Sure it will be sorted soon :D
<3 | Dota 2 | DayZ | <3
NexUmbra
Profile Blog Joined June 2009
Scotland3776 Posts
Last Edited: 2011-12-19 19:12:34
December 19 2011 19:11 GMT
#5
EDIT: I completely misunderstood your post. Yeah that is retarded 0.0
Life has won two GSLs and a Blizzard Cup. NOT three GSLs.
ShuttingFromTheSky
Profile Joined December 2011
Japan199 Posts
December 19 2011 19:11 GMT
#6
I bought the yearly 2012 ticket but is annoying nevertheless. They should just include the Up&Down matches to November ticketholders aswell.
Steel
Profile Blog Joined April 2010
Japan2283 Posts
December 19 2011 19:13 GMT
#7
Yeah I suppose they should stick to the format they proposed but it doesn't matter much for me because I bought a light season ticket which is not too expensive especially considering you can split it up with your friends. Only disadvantage is that you can't simultaneously watch live, but it's not like I get up at 4am often to watch it.

I think this is mainly due to the fact that the last Code S season was long done and the Blizzard Cup kinda solidified that the previous season was 'over'. Those up and down matches do impact the next season only..
Try another route paperboy.
movac
Profile Joined February 2011
Canada494 Posts
December 19 2011 19:14 GMT
#8
Well they probably should allow both 2012 season 1 ticket holders and GSL November 2011 ticket holder see those up/down matches to avoid any trouble.
Soma.bokforlag
Profile Joined February 2011
Sweden448 Posts
December 19 2011 19:14 GMT
#9
On December 20 2011 04:13 Steel wrote:
Yeah I suppose they should stick to the format they proposed but it doesn't matter much for me because I bought a light season ticket which is not too expensive especially considering you can split it up with your friends. Only disadvantage is that you can't simultaneously watch live, but it's not like I get up at 4am often to watch it.

I think this is mainly due to the fact that the last Code S season was long done and the Blizzard Cup kinda solidified that the previous season was 'over'. Those up and down matches do impact the next season only..


thats been the case for every previous season though, that you get code s, code a and up and down matches for your money. so when i bought gsl nov of course i expected it would be the same as every season before it.
Lann555
Profile Joined February 2010
Netherlands5173 Posts
December 19 2011 19:16 GMT
#10
Bit strange, but even though I don't have a 2012 ticket I don't really care. Up and down after the finals are always a bit...meh. Not worth getting angry over imho
Fantasy Fan! Gogogo vultures
baby elephant
Profile Joined April 2011
273 Posts
December 19 2011 19:19 GMT
#11
hmmm.. you still butthurt about your bf naniwa?

User was warned for this post
Natespank
Profile Joined November 2011
Canada449 Posts
December 19 2011 19:20 GMT
#12
agreed, was gonna watch the matches i thought i paid for while studying for my exam tonight... annoying.......
Kamikiri
Profile Joined October 2010
United States1319 Posts
December 19 2011 19:20 GMT
#13
On December 20 2011 04:16 Lann555 wrote:
Bit strange, but even though I don't have a 2012 ticket I don't really care. Up and down after the finals are always a bit...meh. Not worth getting angry over imho


Just because Up & Down matches don't mean a lot to you doesn't mean its not important to other people. These guys obviously wanted to see the Up & Downs and are not able too.
iky43210
Profile Blog Joined May 2011
United States2099 Posts
Last Edited: 2011-12-19 19:24:00
December 19 2011 19:22 GMT
#14
i am not sure what you are complaining about, the vods are obviously not up yet? nowhere did it states that you need the next season's ticket to watch up the down matches
DivineSC
Profile Blog Joined March 2011
United States128 Posts
December 19 2011 19:25 GMT
#15
On December 20 2011 04:22 iky43210 wrote:
i am not sure what you are complaining about, the vods are obviously not up yet? nowhere did it states that you need the next season's ticket to watch up the down matches


The VoDs are up, they just aren't listed under last season, they are the first videos of the new season.
Follow me on Twitter @vGDivine Vision Gaming. vGCommunity.com
Arachne
Profile Blog Joined December 2010
South Africa426 Posts
December 19 2011 19:25 GMT
#16
The up&down matches are being broadcast free.

I can see where you're confusion comes in. I assume that they are available for free on gomtv as well, otherwise, you might want to complain then.

Otherwise, yeah. If they are changing products at the last minute without informing people that IS actually a big deal, even if the product is still available to those who paid for it. (Tho, i'd be pissed off if i paid and then they released it for free, kinda like they did with HoN, which I also bought. At least then I got all the heroes.)
If I were a rich man, I wouldn't be here
d9mmdi
Profile Blog Joined April 2011
Germany179 Posts
December 19 2011 19:26 GMT
#17
i agree the ups&downs should be available for everybody who paid for GSL November.
You gotta step over dead bodies - Momma Plott
Soma.bokforlag
Profile Joined February 2011
Sweden448 Posts
December 19 2011 19:28 GMT
#18
On December 20 2011 04:25 TheEconomist wrote:
The up&down matches are being broadcast free.

I can see where you're confusion comes in. I assume that they are available for free on gomtv as well, otherwise, you might want to complain then.

Otherwise, yeah. If they are changing products at the last minute without informing people that IS actually a big deal, even if the product is still available to those who paid for it. (Tho, i'd be pissed off if i paid and then they released it for free, kinda like they did with HoN, which I also bought. At least then I got all the heroes.)


the VODs are not free :/ says i have to pay for next seasons ticket
coolcor
Profile Joined February 2011
520 Posts
December 19 2011 19:29 GMT
#19
Isn't this only a problem if you were not planning to watch next season anyways? If you are getting a yearly ticket you want to buy them now before they go off sale anyways.
juicyjames *
Profile Joined August 2011
United States3815 Posts
December 19 2011 19:29 GMT
#20
According to this graphic:
  • Under the old GSL format, 2011 Up and Down Matches closed out an ending season.
  • Under the new GSL format, 2012 Up and Down Matches will kick off a beginning season.
This Week in SC2Find out what happened 'This Week in Starcraft 2': http://www.teamliquid.net/forum/viewmessage.php?topic_id=278126
scudst0rm
Profile Joined May 2010
Canada1149 Posts
December 19 2011 19:29 GMT
#21
You should edit the OP. It took me way to long to understand what you are complaining about. Say something like "Up and Downs not included with GSL November ticket"
You're like a one ranger army comin' at me...
Jiddra
Profile Joined October 2010
Sweden2685 Posts
December 19 2011 19:30 GMT
#22
Breaking a contract, demand refund if not fixed after contact with GOM.
I am not young enough to know everything.
Yoshi Kirishima
Profile Blog Joined July 2009
United States10332 Posts
December 19 2011 19:31 GMT
#23
aw darn i guess i have to stay up live to watch boxer's games xD
Mid-master streaming MECH ONLY + commentary www.twitch.tv/yoshikirishima +++ "If all-in fails, all-in again."
Soma.bokforlag
Profile Joined February 2011
Sweden448 Posts
December 19 2011 19:32 GMT
#24
On December 20 2011 04:29 scudst0rm wrote:
You should edit the OP. It took me way to long to understand what you are complaining about. Say something like "Up and Downs not included with GSL November ticket"


done
DrZz
Profile Joined May 2011
Romania70 Posts
December 19 2011 19:35 GMT
#25
On December 20 2011 04:29 juicyjames wrote:
According to this graphic:
  • Under the old GSL format, 2011 Up and Down Matches closed out an ending season.
  • Under the new GSL format, 2012 Up and Down Matches will kick off a beginning season.


This!

They changed the format, every season starts with up and downs now, like some sort of a qualifier.

They are NOT November matches anymore....
Evolve, and let the chips fall where they may
ShuttingFromTheSky
Profile Joined December 2011
Japan199 Posts
December 19 2011 19:37 GMT
#26
On December 20 2011 04:35 razz wrote:
Show nested quote +
On December 20 2011 04:29 juicyjames wrote:
According to this graphic:
  • Under the old GSL format, 2011 Up and Down Matches closed out an ending season.
  • Under the new GSL format, 2012 Up and Down Matches will kick off a beginning season.


This!

They changed the format, every season starts with up and downs now, like some sort of a qualifier.

They are NOT November matches anymore....


It's just these things were changed AFTER people bought the november tickets and thus feel tricked now.
leungwk01
Profile Joined September 2010
United Kingdom1260 Posts
December 19 2011 19:37 GMT
#27
GSL Nov runs from 27th Oct to 7th Dec and you got your content for that?

Sleed
Profile Joined June 2011
Canada181 Posts
Last Edited: 2011-12-19 19:40:07
December 19 2011 19:37 GMT
#28
I am really disappointed in GOM if it is not a mistake. They could let GSL November tickets holder watch the Up and Down of GSL NOVEMBER and the ticket holders of the new season. After all, watching who will fall in Code A or stay in Code S is an important part of a GSL seasons.

They gain nothing financially by not letting us watch the VODs, because you don't buy a ticket to see the up and down of the last seasons.
jmbthirteen
Profile Blog Joined February 2011
United States10734 Posts
December 19 2011 19:38 GMT
#29
On December 20 2011 04:29 juicyjames wrote:
According to this graphic:
  • Under the old GSL format, 2011 Up and Down Matches closed out an ending season.
  • Under the new GSL format, 2012 Up and Down Matches will kick off a beginning season.

Exactly. Old format had up and down matches before the finals were played. New format has up and down matches after previous season has concluded. These arent gsl nov up and down matches. They are gsl january up and down matches.
www.superbeerbrothers.com
Kieofire
Profile Joined June 2011
United States1809 Posts
December 19 2011 19:38 GMT
#30
On December 20 2011 04:37 ShuttingFromTheSky wrote:
Show nested quote +
On December 20 2011 04:35 razz wrote:
On December 20 2011 04:29 juicyjames wrote:
According to this graphic:
  • Under the old GSL format, 2011 Up and Down Matches closed out an ending season.
  • Under the new GSL format, 2012 Up and Down Matches will kick off a beginning season.


This!

They changed the format, every season starts with up and downs now, like some sort of a qualifier.

They are NOT November matches anymore....


It's just these things were changed AFTER people bought the november tickets and thus feel tricked now.


Yeah, I remember it saying the Up&Downs were included when I bought my GSL November ticket. Although, I do have a ticket for 2012, I find it messed up for the people who payed for GSL November expecting to see these matches.
Nighthawks28
Profile Joined June 2011
United States232 Posts
December 19 2011 19:41 GMT
#31
On December 20 2011 04:38 jmbthirteen wrote:
Show nested quote +
On December 20 2011 04:29 juicyjames wrote:
According to this graphic:
  • Under the old GSL format, 2011 Up and Down Matches closed out an ending season.
  • Under the new GSL format, 2012 Up and Down Matches will kick off a beginning season.

Exactly. Old format had up and down matches before the finals were played. New format has up and down matches after previous season has concluded. These arent gsl nov up and down matches. They are gsl january up and down matches.


but that image wasn't there when GSL Nov started, which is when most people buy their tickets
the format image that was shown was the overall season format, which included up/down so this mislead people
lim1017
Profile Joined April 2010
Canada1278 Posts
December 19 2011 19:43 GMT
#32
I believe i read somewhere that under the new format a whole tournament would take over a month.

So if we pay for a 1 month sub $20, are we going to get cut off 1/2 way?

how many GSLs will there be a year?
minilance
Profile Joined June 2011
Canada500 Posts
Last Edited: 2011-12-19 19:48:11
December 19 2011 19:45 GMT
#33
edit: nevermind, just found out that only the HD stream was free
Bisu, Jangbang <3
Arachne
Profile Blog Joined December 2010
South Africa426 Posts
December 19 2011 19:45 GMT
#34
Correct me if i'm wrong, but there aren't 75 matches in these up&downs, there are 30?

Also, that 2011 image is incorrect for the November season.
If I were a rich man, I wouldn't be here
Hibahihi
Profile Joined November 2010
United States67 Posts
Last Edited: 2011-12-19 19:50:03
December 19 2011 19:47 GMT
#35
It seems like this week up and down is part of the next season in 2012.
http://www.gomtv.net/forum/view.gom?topicid=208740&cid=0&kind=8

Up&Down Matches
A total of 30 players will compete for 10 spots in Code S. These players consist of 16 players who lost in the Code A Ro 32, 12 players who lost in the Code A Ro24 and 2 seeded players.
5 groups of 6 people will be formed. All players in a group play each other. The Top 2 of each group will advance to Code S, the rest will be Code A for next season. For the 2012 series the season now always starts with the Up&Down matches, the first season of 2012 will therefore begin in late December of 2011 with the first batch of Up&Down matches.
leungwk01
Profile Joined September 2010
United Kingdom1260 Posts
Last Edited: 2011-12-19 19:50:42
December 19 2011 19:50 GMT
#36
On December 20 2011 04:43 lim1017 wrote:
I believe i read somewhere that under the new format a whole tournament would take over a month.

So if we pay for a 1 month sub $20, are we going to get cut off 1/2 way?

how many GSLs will there be a year?

You buy for the season and each season is 3 months long iirc.

On December 20 2011 04:45 TheEconomist wrote:
Correct me if i'm wrong, but there aren't 75 matches in these up&downs, there are 30?

Also, that 2011 image is incorrect for the November season.

No, you get 75 matches but its 70 this season as one player dropped out. (todays group)
Usually there's 15 matches per group
juicyjames *
Profile Joined August 2011
United States3815 Posts
December 19 2011 19:52 GMT
#37
On December 20 2011 04:43 lim1017 wrote:
I believe i read somewhere that under the new format a whole tournament would take over a month.

So if we pay for a 1 month sub $20, are we going to get cut off 1/2 way?

how many GSLs will there be a year?

Tentative 2012 GSL/GSTL Schedule: http://img.gomtv.net/img/n_net/n_ticket/1year_schedule.jpg
This Week in SC2Find out what happened 'This Week in Starcraft 2': http://www.teamliquid.net/forum/viewmessage.php?topic_id=278126
hzflank
Profile Joined August 2011
United Kingdom2991 Posts
Last Edited: 2011-12-19 20:02:29
December 19 2011 19:54 GMT
#38
It was stated at the start of GSL November that Up/Down would now be played at the beginning of a season instead of the end, and as such there would be no Up/Down for GSL November. Tasteless mentioned it several times, although I do not recall seeing it in writing.
Soma.bokforlag
Profile Joined February 2011
Sweden448 Posts
December 19 2011 19:59 GMT
#39
On December 20 2011 04:47 Hibahihi wrote:
It seems like this week up and down is part of the next season in 2012.
http://www.gomtv.net/forum/view.gom?topicid=208740&cid=0&kind=8

Up&Down Matches
A total of 30 players will compete for 10 spots in Code S. These players consist of 16 players who lost in the Code A Ro 32, 12 players who lost in the Code A Ro24 and 2 seeded players.
5 groups of 6 people will be formed. All players in a group play each other. The Top 2 of each group will advance to Code S, the rest will be Code A for next season. For the 2012 series the season now always starts with the Up&Down matches, the first season of 2012 will therefore begin in late December of 2011 with the first batch of Up&Down matches.


alright, guess i was wrong

i feel tricked though.. but i guess this is to be expected from gom
figq
Profile Blog Joined May 2010
12519 Posts
December 19 2011 20:01 GMT
#40
I think the only fault of GOM here is that they didn't foresee this reaction - and didn't warn people that the up/down are part of GSL Jan 2012, so passes for 2011 or Nov wouldn't count for it. They could have done that warning with the start of the annual pass advertising.

Otherwise by itself, it does make a lot of sense, because the November tournament is finished, and the yearly tournament (Blizzard cup) is finished. The up/down is part of a tournament that finishes in January, so it counts towards it.
If you stand next to my head, you can hear the ocean. - Day[9]
Kira__
Profile Joined April 2011
Sweden2672 Posts
December 19 2011 20:05 GMT
#41
since you pay for 1 tournament, and this isnt a part of that 1 tournament, you don't have any reason to feel tricked
The truth is, Yagami-kun, I suspect that you may in fact be Kira.
Takezou
Profile Joined October 2010
United States320 Posts
December 19 2011 20:15 GMT
#42
Didn't GSL November start before the new GSL format was announced?

If so people expecting up/down matches to be part of the November ticket is clearly understandable and expected.

TBH this can only hurt GOM as people are not going to buy a 2012 season pass just to watch the up/down matches but there maybe people who will decide not to pay GOM because of something like this.

Nighthawks28
Profile Joined June 2011
United States232 Posts
Last Edited: 2011-12-19 20:24:24
December 19 2011 20:22 GMT
#43
People wish it was more clearly stated since people are use to always having up/down matches with their season ticket. Majority of people don't actually go to the gom forums (which had the detailed info) and the forum info wasn't even linked in their announcement section. When going to the GSL November page, you only see an image of the entire format, including up/down. They should have added something like *Note GSL Nov tickets will not have up/down matches.
Slusher
Profile Blog Joined December 2010
United States19143 Posts
December 19 2011 20:47 GMT
#44
When they announced the new format (for nov) they posted a huge graphic on the gsl nov mainpage, that is still there to this day, that clearly depicts up/down as part of this season. This season was not cheaper, so I'm getting a week less for no reason? people who don't understand why people are disappointed in this thread must be millionaires.
Carrilord has arrived.
RaiKageRyu
Profile Joined August 2009
Canada4773 Posts
December 19 2011 20:52 GMT
#45
IT DOESN'T MATTER.

The Up/Down matches this week are all free in HQ.

Yes, GOM originally had the Up/Down as part of the Nov season but changed the format once again so that every season next year begins with Up/Down.
Someone call down the Thunder?
Sc2Null
Profile Joined April 2011
United States3754 Posts
December 19 2011 20:53 GMT
#46
people are complaining about FREE vods?
The great Spaghetti vs Screwdriver debacle of June '12" - Porcelina
tuho12345
Profile Blog Joined July 2011
4482 Posts
December 19 2011 20:55 GMT
#47
I was really surprise too. How could I buy the ticket if I don't even know all the players for the coming tourney yet? Bad move by GOM tbh
tuho12345
Profile Blog Joined July 2011
4482 Posts
December 19 2011 20:56 GMT
#48
On December 20 2011 05:53 Sc2Null wrote:
people are complaining about FREE vods?

No, they complaints b/c U/D matches are the last games of GSL November as usual, not the first games of GSL January 2012.
Nighthawks28
Profile Joined June 2011
United States232 Posts
Last Edited: 2011-12-19 21:02:11
December 19 2011 21:00 GMT
#49
On December 20 2011 05:52 RaiKageRyu wrote:
IT DOESN'T MATTER.
The Up/Down matches this week are all free in HQ.
Yes, GOM originally had the Up/Down as part of the Nov season but changed the format once again so that every season next year begins with Up/Down.


live HQ is free this week but not the vods


On December 20 2011 05:53 Sc2Null wrote:
people are complaining about FREE vods?


the vods aren't free
_Mittens
Profile Joined November 2010
United States168 Posts
December 19 2011 21:04 GMT
#50
On December 20 2011 05:05 Kira__ wrote:
since you pay for 1 tournament, and this isnt a part of that 1 tournament, you don't have any reason to feel tricked

That's actually the reason to feel tricked. Every tournament in 2011 included the up and down matches, and people, myself included, bought a GSL NOV pass with the understanding that the up and downs were part of the package, as they always were. Changing the format AFTER people have to committed to paying for something is not ok. How would that be OK in any other situation? You get what you pay for, you cannot go back onto something that has already been exchanged for and think it is OK. This is a serious problem. You cannot alter the specifications of a deal AFTER the deal has been made. How do people not understand this? Are you serious? This is not a defensible business move. It was deceitful and misleading. It was wrong. I paid for GSL November, Code A, Code S, and the Up and Downs, and AFTER I paid for it, the deal was changed, and now the GSL is double charging for the Up and Downs.

Having said that, I'm not really that upset, I'll happily support GSL either way, just a bummer that I am not getting what I paid for. Oh well.
Assirra
Profile Joined August 2010
Belgium4169 Posts
December 19 2011 21:04 GMT
#51
On December 20 2011 05:15 Takezou wrote:
Didn't GSL November start before the new GSL format was announced?

If so people expecting up/down matches to be part of the November ticket is clearly understandable and expected.

TBH this can only hurt GOM as people are not going to buy a 2012 season pass just to watch the up/down matches but there maybe people who will decide not to pay GOM because of something like this.


Considering that GSL November uses the new format except with some changes (next season bo3) i don't see how that is possible.
Takezou
Profile Joined October 2010
United States320 Posts
Last Edited: 2011-12-19 21:09:42
December 19 2011 21:09 GMT
#52
On December 20 2011 06:04 Assirra wrote:
Show nested quote +
On December 20 2011 05:15 Takezou wrote:
Didn't GSL November start before the new GSL format was announced?

If so people expecting up/down matches to be part of the November ticket is clearly understandable and expected.

TBH this can only hurt GOM as people are not going to buy a 2012 season pass just to watch the up/down matches but there maybe people who will decide not to pay GOM because of something like this.


Considering that GSL November uses the new format except with some changes (next season bo3) i don't see how that is possible.



You are right they were announced on the same day 10/26/2011. Still does not change the way I feel about the up/down matches.
lunchrush
Profile Joined March 2011
United States138 Posts
December 19 2011 21:10 GMT
#53
I personally think a season NOT ending with a Grand Finals spoils the buildup of the season. For instance, during this last "season" the first big event was the Grand Finals, then some Code A happened, then the up/down matches... it just ruins the buildup and the drama. In this sense, I think it's better to have the up/down matches first, since at least the finals will be closer to the end of the season.

But if what people are saying in this thread is true, and the VODS for the current up/down matches are no longer included in the November package... well then GOM has some explaining to do. I'm not buying a 2012 ticket, so it's sort of irrelevant to me, but it would REALLY hurt esports if the largest and most lucrative esports tournament in the world pulled something like this.
There is no order in the world around us, we must adapt ourselves to the requirements of chaos instead. -Kurt Vonnegut
StyLeD
Profile Joined January 2011
United States2965 Posts
December 19 2011 21:14 GMT
#54
Blah blah this will hurt esports, that will hurt esports...loll. So overused.
"Even gophers love Starcraft" - Tasteless. || Davichi | IU <3
Jackle
Profile Joined January 2010
Canada859 Posts
December 19 2011 21:20 GMT
#55
On December 20 2011 05:01 figq wrote:
I think the only fault of GOM here is that they didn't foresee this reaction - and didn't warn people that the up/down are part of GSL Jan 2012, so passes for 2011 or Nov wouldn't count for it. They could have done that warning with the start of the annual pass advertising.

Otherwise by itself, it does make a lot of sense, because the November tournament is finished, and the yearly tournament (Blizzard cup) is finished. The up/down is part of a tournament that finishes in January, so it counts towards it.



On December 20 2011 04:47 Hibahihi wrote:
It seems like this week up and down is part of the next season in 2012.
http://www.gomtv.net/forum/view.gom?topicid=208740&cid=0&kind=8

Up&Down Matches
A total of 30 players will compete for 10 spots in Code S. These players consist of 16 players who lost in the Code A Ro 32, 12 players who lost in the Code A Ro24 and 2 seeded players.
5 groups of 6 people will be formed. All players in a group play each other. The Top 2 of each group will advance to Code S, the rest will be Code A for next season. For the 2012 series the season now always starts with the Up&Down matches, the first season of 2012 will therefore begin in late December of 2011 with the first batch of Up&Down matches.
You called down the thunder, now reap the whirlwind.
Slusher
Profile Blog Joined December 2010
United States19143 Posts
Last Edited: 2011-12-19 21:38:48
December 19 2011 21:37 GMT
#56
On December 20 2011 06:20 Jackle wrote:
Show nested quote +
On December 20 2011 05:01 figq wrote:
I think the only fault of GOM here is that they didn't foresee this reaction - and didn't warn people that the up/down are part of GSL Jan 2012, so passes for 2011 or Nov wouldn't count for it. They could have done that warning with the start of the annual pass advertising.

Otherwise by itself, it does make a lot of sense, because the November tournament is finished, and the yearly tournament (Blizzard cup) is finished. The up/down is part of a tournament that finishes in January, so it counts towards it.



Show nested quote +
On December 20 2011 04:47 Hibahihi wrote:
It seems like this week up and down is part of the next season in 2012.
http://www.gomtv.net/forum/view.gom?topicid=208740&cid=0&kind=8

Up&Down Matches
A total of 30 players will compete for 10 spots in Code S. These players consist of 16 players who lost in the Code A Ro 32, 12 players who lost in the Code A Ro24 and 2 seeded players.
5 groups of 6 people will be formed. All players in a group play each other. The Top 2 of each group will advance to Code S, the rest will be Code A for next season. For the 2012 series the season now always starts with the Up&Down matches, the first season of 2012 will therefore begin in late December of 2011 with the first batch of Up&Down matches.


the graphic itself in that thread is very misleading, up/down is presented as the end.
Carrilord has arrived.
Sandtrout
Profile Joined July 2011
243 Posts
December 19 2011 23:03 GMT
#57
I'm very disappointed... it wasn't exactly obvious that this season wouldn't include up&downs and the ticket wasn't cheaper either.
A free hq stream isn't useful to me either... I buy the ticket because I can't watch gsl live at all.

I'll have to reconsider buying a ticket for next year now, because obviously I can't be sure what I'm getting into, whether all promised seasons will happen etc.
SFX
Profile Joined June 2011
United States89 Posts
December 19 2011 23:59 GMT
#58
On December 20 2011 08:03 Sandtrout wrote:
I'm very disappointed... it wasn't exactly obvious that this season wouldn't include up&downs and the ticket wasn't cheaper either.
A free hq stream isn't useful to me either... I buy the ticket because I can't watch gsl live at all.

I'll have to reconsider buying a ticket for next year now, because obviously I can't be sure what I'm getting into, whether all promised seasons will happen etc.

I'm right with you. I was excited about the Up/Down matches, but now I'm just upset.
The innocent shall suffer, big time.
LegendaryZ
Profile Blog Joined May 2010
United States1583 Posts
December 20 2011 00:05 GMT
#59
Doesn't affect me personally since I bought a year subscription already, but I can definitely understand why some people might be irked. It'd be nice if GOM made the transition in format smoother by giving NOV subscribers a grace period through the Up/Down's which were switched from the end of the season to the beginning.
habbey
Profile Joined September 2010
United States405 Posts
December 20 2011 00:07 GMT
#60
On December 20 2011 04:45 TheEconomist wrote:
Correct me if i'm wrong, but there aren't 75 matches in these up&downs, there are 30?

Also, that 2011 image is incorrect for the November season.


15 * 5 = 75 (normally)

Although since there are two vacant spots (coca and 1 invite not being given out) its actually 10 * 2 + 3 * 15 = 65 this time.


On the main topic, they very clearly said gsl nov ended dec 7th, not dec 23rd. you should've known these were part of the new season. not to mention the HD stream is free for these (i guess they should've made the VODs free too) but really this is an insane overreaction.
Lysergic
Profile Joined December 2010
United States355 Posts
December 20 2011 00:21 GMT
#61
Seems like this would reduce the annual pass sales that many people would want for Christmas. I'm sure most of the people who bought a GSL Nov ticket was expecting to get the up/down matches.
Sandtrout
Profile Joined July 2011
243 Posts
December 20 2011 00:40 GMT
#62
On December 20 2011 09:07 habbey wrote:
Show nested quote +
On December 20 2011 04:45 TheEconomist wrote:
Correct me if i'm wrong, but there aren't 75 matches in these up&downs, there are 30?

Also, that 2011 image is incorrect for the November season.


15 * 5 = 75 (normally)

Although since there are two vacant spots (coca and 1 invite not being given out) its actually 10 * 2 + 3 * 15 = 65 this time.


On the main topic, they very clearly said gsl nov ended dec 7th, not dec 23rd. you should've known these were part of the new season. not to mention the HD stream is free for these (i guess they should've made the VODs free too) but really this is an insane overreaction.



I just think that stuff like this has to be made clear. It's a big change from the content that is normally included in a season ticket and neither did I see an announcement on the paying page nor was it made clear from the schedule.
Customers shouldn't have to search every announcement or forum thread to know exactly what they're paying for.
So the main reason why I'll reconsider buying a pass for next reason is that I can not be sure of what I'm getting. For example: Maybe they also announced that they can replace regular seasons with special tournaments for which I would have to pay extra, and I just didn't see that announcement because I don't visit the forum regularly?
Slusher
Profile Blog Joined December 2010
United States19143 Posts
December 20 2011 02:24 GMT
#63
the link people keep showing where in the print at the bottom it says up/down is part next season, this keeps getting overlooked.

+ Show Spoiler +
[image loading]


at the very top of the page, this image clearly states that up down determines code s/a players for next season. Lets just be honest with each other for a moment, in this tl;dr age if this image makes sense to you, which it did/does to me, would you really read all the text below?
Carrilord has arrived.
jellyjello
Profile Joined March 2011
Korea (South)664 Posts
December 20 2011 02:30 GMT
#64
On December 20 2011 09:07 habbey wrote:
Show nested quote +
On December 20 2011 04:45 TheEconomist wrote:
Correct me if i'm wrong, but there aren't 75 matches in these up&downs, there are 30?

Also, that 2011 image is incorrect for the November season.


15 * 5 = 75 (normally)

Although since there are two vacant spots (coca and 1 invite not being given out) its actually 10 * 2 + 3 * 15 = 65 this time.


On the main topic, they very clearly said gsl nov ended dec 7th, not dec 23rd. you should've known these were part of the new season. not to mention the HD stream is free for these (i guess they should've made the VODs free too) but really this is an insane overreaction.


Didn't you get the memo? GOM has gone from everyone's darling to the most hated evil empire of the SC2 world in overnight.
Kammalleri
Profile Joined November 2010
Canada613 Posts
December 20 2011 02:33 GMT
#65
I was pretty pissed.when I woke up this morning expected to see if Huk made it to Code S, can only watch the first game get pretty pumped for the 2nd one and they ask me to buy season ticket.

What did we get for GSL November? Code S as usual, I didnt mind the 2 round robin even if BO3's are better.
We then saw Ro of 48 where only half the games had good casting and so few games had players that don't belong in GSL at all, then round of 32 where only half the game had good casting. Then you get to round of 24 where players either make it to Code S or go to up and down, basically no one loses.

Then hey that's it for your season man, buy a yearly pass. I always loved Code A round of 8 and later because these guys are just as good as Code S players and it's awesome to see new and comer play games that means something, but then with 12 players left in the tournament they just qualify.

Also I spent the whole year watching every MG as much as I could when I didnt work, bought every GSL, watched Dreamhack as much as possible, watched blizzcon, but I have to buy a pass for the following year to be able to see the final tournament of the year? That was kinda shitty too.

I'll have the money to buy the yearly pass, but I didn't expect to have to pay for it on such short notice right before the holiday when I feel like I paid my fair share of GSL all season and paid to see the up and down matches when I bought GSL November.
SFX
Profile Joined June 2011
United States89 Posts
December 20 2011 04:23 GMT
#66
On December 20 2011 11:24 Slusher wrote:
at the very top of the page, this image clearly states that up down determines code s/a players for next season. Lets just be honest with each other for a moment, in this tl;dr age if this image makes sense to you, which it did/does to me, would you really read all the text below?

Haven't the Up/Down matches always determined the Code S/A players for next season?
The innocent shall suffer, big time.
Doso
Profile Joined March 2008
Germany769 Posts
December 20 2011 04:36 GMT
#67
Well I was about to buy the "all-in-one" monthly subscribtion for 19,99 per month. Now I bought the 70 per year GSL package and will probably also buy GSTL. Wanted to watch the Up&Downs, but the monthly subscription is sill not available. GSL lost money from me this way.
Schickysc
Profile Blog Joined May 2010
Canada380 Posts
December 20 2011 04:52 GMT
#68
Well I'm a bit upset too. I went to watch HuK's vods and got the error after the first game. I had to cancel my credit card a few weeks ago due to a paypal screw up, and I haven't been able to purchase a 2012 subscription yet. I have purchased every single event GOM has put out since Season 1 GSL in 2010. I don't intend to stop and will more than likely still purchase a 2012 ticket.

I cannot find any Up/down vods for November, which was seemingly indicated in their picture. I understand they are claiming these are for January... but what about Novembers? Hmm I thought each season would have to have up/down to qualify for the next season, which is part of what we pay for. Bah. Guess I'll have to wait for my credit card to come in. Sigh.

Still unimpressed Gom.
Shoot for the Moon, Find a Star
Necro)Phagist(
Profile Blog Joined October 2010
Canada6644 Posts
December 20 2011 04:59 GMT
#69
lol They clearly said GSL nov ends dec 7th(Hint we are way past that) They give Free HD streams for the up downs and people still find ways to bitch and complain, I mean I shouldn't be surprised by the stupidity but wow... just wow people.... GG
"Are you talking to me? Because your authority is not recognized in fort kick ass!"" ||Park Jung Suk|| |MC|HerO|HyuN|
FatkiddsLag
Profile Joined May 2010
United States413 Posts
December 20 2011 05:00 GMT
#70
yea. this is bullshit. we get screwed out of matches. they should make up and downs free if they are going to change their format like this.
iamcaustic
Profile Blog Joined May 2011
Canada1509 Posts
Last Edited: 2011-12-20 05:02:42
December 20 2011 05:01 GMT
#71
On December 20 2011 04:05 Soma.bokforlag wrote:edit:

seems there had been a post in the forums on goms webpage about this, so i was wrong

Show nested quote +
On December 20 2011 04:47 Hibahihi wrote:
It seems like this week up and down is part of the next season in 2012.
http://www.gomtv.net/forum/view.gom?topicid=208740&cid=0&kind=8

Up&Down Matches
A total of 30 players will compete for 10 spots in Code S. These players consist of 16 players who lost in the Code A Ro 32, 12 players who lost in the Code A Ro24 and 2 seeded players.
5 groups of 6 people will be formed. All players in a group play each other. The Top 2 of each group will advance to Code S, the rest will be Code A for next season. For the 2012 series the season now always starts with the Up&Down matches, the first season of 2012 will therefore begin in late December of 2011 with the first batch of Up&Down matches.


i feel tricked though.. but i guess this is to be expected

Why on earth would you feel tricked? GOM announced the changes months ago... it makes no sense to hate on GOM because you're too lazy to pay attention to long-announced changes to the GSL format going into 2012. That goes for everyone else in this thread complaining about GOM as well.
Twitter: @iamcaustic
windsupernova
Profile Joined October 2010
Mexico5280 Posts
December 20 2011 05:03 GMT
#72
Come on its not really that bad. It actually makes more sense to have Up and Down included with the relevant tournament.

It may be a weird transition but its only got 1 month that we got "ripped off"
"Its easy, just trust your CPU".-Boxer on being good at games
Necro)Phagist(
Profile Blog Joined October 2010
Canada6644 Posts
December 20 2011 05:04 GMT
#73
On December 20 2011 14:00 FatkiddsLag wrote:
yea. this is bullshit. we get screwed out of matches. they should make up and downs free if they are going to change their format like this.

1. learn to read and you wouldn't have missed any matches
2. the HD stream is free for the up/downs
"Are you talking to me? Because your authority is not recognized in fort kick ass!"" ||Park Jung Suk|| |MC|HerO|HyuN|
jellyjello
Profile Joined March 2011
Korea (South)664 Posts
December 20 2011 05:07 GMT
#74
LOL, it's not enough that GSL is giving TWO free Code S slots to foreigners (I wonder why), now you are all bitching and moaning about the up and down vods? There really is nothing that GOM can do to please you guys. Any move they make, you will probably find something that you don't like and bitch about it.
xBillehx
Profile Blog Joined June 2009
United States1289 Posts
December 20 2011 05:10 GMT
#75
They changed up & downs from the end of the previous season to the beginning of the one they actually affected. It doesn't matter which season they decided to do this for cause eventually one season pass would end up without U&D VOD's. To make up for that they have offered U&D's in HQ free of charge so catch it live!

Anywho, they did have this information out there pretty early in the announcement of their format change and anytime you checked the schedule on the GOM page you'd see "GSL Nov. 11.10.27(Thu) ~ 12.07(Wed)" so I don't feel tricked. Season 1 of 2012 started yesterday! :D
Taengoo ♥
snowbird
Profile Blog Joined October 2005
Germany2044 Posts
December 20 2011 05:13 GMT
#76
Hey guys, it was announced at the beginning of GSL November that the up&downs will be part of the next season.

We're also streaming the up&downs for free in HQ, so check em out!
@riotsnowbird
Slusher
Profile Blog Joined December 2010
United States19143 Posts
December 20 2011 05:22 GMT
#77
On December 20 2011 13:23 SFX wrote:
Show nested quote +
On December 20 2011 11:24 Slusher wrote:
at the very top of the page, this image clearly states that up down determines code s/a players for next season. Lets just be honest with each other for a moment, in this tl;dr age if this image makes sense to you, which it did/does to me, would you really read all the text below?

Haven't the Up/Down matches always determined the Code S/A players for next season?


thats exactly my point, the image imo depicts up and down as part of the current season the way it has been. In the situation that gom in the lower paragraph describes, the image should read that it determines code a and code s for the current season, because if it is first (and included on that ticket) thats exactly what it does.
Carrilord has arrived.
Necro)Phagist(
Profile Blog Joined October 2010
Canada6644 Posts
December 20 2011 05:35 GMT
#78
On December 20 2011 14:22 Slusher wrote:
Show nested quote +
On December 20 2011 13:23 SFX wrote:
On December 20 2011 11:24 Slusher wrote:
at the very top of the page, this image clearly states that up down determines code s/a players for next season. Lets just be honest with each other for a moment, in this tl;dr age if this image makes sense to you, which it did/does to me, would you really read all the text below?

Haven't the Up/Down matches always determined the Code S/A players for next season?


thats exactly my point, the image imo depicts up and down as part of the current season the way it has been. In the situation that gom in the lower paragraph describes, the image should read that it determines code a and code s for the current season, because if it is first (and included on that ticket) thats exactly what it does.

So you are blaming them because you were to lazy to read the paragraph below the image.... I really, really, REALLY don't understand how people are actual upset/blaming GOM? They Clearly announced the changes and are giving free HD stream? The fuck else do people want? John the translator to personally visit you and word by word explain everything? Seriously...

That last little rant is not directed completely at you Slusher, just people in this thread in general...
"Are you talking to me? Because your authority is not recognized in fort kick ass!"" ||Park Jung Suk|| |MC|HerO|HyuN|
Takezou
Profile Joined October 2010
United States320 Posts
December 20 2011 05:35 GMT
#79
On December 20 2011 14:07 jellyjello wrote:
LOL, it's not enough that GSL is giving TWO free Code S slots to foreigners (I wonder why), now you are all bitching and moaning about the up and down vods? There really is nothing that GOM can do to please you guys. Any move they make, you will probably find something that you don't like and bitch about it.


What the fuck does foreigner Code S spots have to do with this topic.
Soma.bokforlag
Profile Joined February 2011
Sweden448 Posts
December 20 2011 05:50 GMT
#80
On December 20 2011 14:13 snowbird wrote:
Hey guys, it was announced at the beginning of GSL November that the up&downs will be part of the next season.

We're also streaming the up&downs for free in HQ, so check em out!


the streams really doesnt matter to europeans, we are all at work during the entire streaming time. but i guess thats good for american and asian viewers
Takezou
Profile Joined October 2010
United States320 Posts
December 20 2011 05:55 GMT
#81
On December 20 2011 14:50 Soma.bokforlag wrote:
Show nested quote +
On December 20 2011 14:13 snowbird wrote:
Hey guys, it was announced at the beginning of GSL November that the up&downs will be part of the next season.

We're also streaming the up&downs for free in HQ, so check em out!


the streams really doesnt matter to europeans, we are all at work during the entire streaming time. but i guess thats good for american and asian viewers


It is not good for most Americans either since it is usually in the middle of the night.

Most of the people complaining are obviously those that watch the VODs. So I don't get why some people keep mentioning the HQ stream.
SilverLeagueElite
Profile Joined April 2010
United States626 Posts
Last Edited: 2011-12-20 06:14:12
December 20 2011 06:06 GMT
#82
The up & downs were already played for the last GSL of 2011. The current up & downs are being played for the first GSL of 2012 therefor part of the 2012 season. I don't understand how people could misconstrue this. Unless they go by the calendar year because it's played in December?

oh wait, Nov? Nevermind then.
ShuttingFromTheSky
Profile Joined December 2011
Japan199 Posts
Last Edited: 2011-12-20 06:09:58
December 20 2011 06:09 GMT
#83
On December 20 2011 14:13 snowbird wrote:
Hey guys, it was announced at the beginning of GSL November that the up&downs will be part of the next season.

We're also streaming the up&downs for free in HQ, so check em out!


Yo snowbird, how about you finally implement those Korean vods for the Up&Down matches you've been promising. Or are you also gonna lie about that?
NinjaNitrate
Profile Joined June 2011
82 Posts
Last Edited: 2011-12-20 06:21:40
December 20 2011 06:14 GMT
#84
On December 20 2011 15:09 ShuttingFromTheSky wrote:
Show nested quote +
On December 20 2011 14:13 snowbird wrote:
Hey guys, it was announced at the beginning of GSL November that the up&downs will be part of the next season.

We're also streaming the up&downs for free in HQ, so check em out!


Yo snowbird, how about you finally implement those Korean vods for the Up&Down matches you've been promising. Or are you also gonna lie about that?


Wow seriously? Grow up. Things don't always happen in the time frame you want, it doesn't mean he's lying. GOM are good guys working to bring us the best games, we'll wait and see whether or not this is implemented.

EDIT: Sorry, didn't want to sound horrible. As someone has pointed out below they've already changed their VOD viewer to implement this change so it does look like it's coming. Sorry again for telling you to grow up, I'm sure you're just anxious to watch those VODs. Who wouldn't be? Sickest tournament with the sickest games. Well done GOM, looking forward to an awesome new year.
\\[Liquid'Sea - IMMvp - IMNestea - EGThorZaIN - NSHS_jjakji - mTwSuperNoVa - apeX.TOP - Liquid'TaeJa - EGDemuslim - MillfOrGG - EGPuma - SKTRain - KTFlash - T8Jaedong] - Hwaiting!\\
Slusher
Profile Blog Joined December 2010
United States19143 Posts
December 20 2011 06:16 GMT
#85
On December 20 2011 14:35 Necro)Phagist( wrote:
Show nested quote +
On December 20 2011 14:22 Slusher wrote:
On December 20 2011 13:23 SFX wrote:
On December 20 2011 11:24 Slusher wrote:
at the very top of the page, this image clearly states that up down determines code s/a players for next season. Lets just be honest with each other for a moment, in this tl;dr age if this image makes sense to you, which it did/does to me, would you really read all the text below?

Haven't the Up/Down matches always determined the Code S/A players for next season?


thats exactly my point, the image imo depicts up and down as part of the current season the way it has been. In the situation that gom in the lower paragraph describes, the image should read that it determines code a and code s for the current season, because if it is first (and included on that ticket) thats exactly what it does.

So you are blaming them because you were to lazy to read the paragraph below the image.... I really, really, REALLY don't understand how people are actual upset/blaming GOM? They Clearly announced the changes and are giving free HD stream? The fuck else do people want? John the translator to personally visit you and word by word explain everything? Seriously...

That last little rant is not directed completely at you Slusher, just people in this thread in general...


why would you read the writing in an article about the format, when you feel like the image makes sense of the whole thing? regardless of if you think that is lazy or not, the image is STILL wrong.
Carrilord has arrived.
xBillehx
Profile Blog Joined June 2009
United States1289 Posts
Last Edited: 2011-12-20 06:24:29
December 20 2011 06:16 GMT
#86
On December 20 2011 15:09 ShuttingFromTheSky wrote:
Show nested quote +
On December 20 2011 14:13 snowbird wrote:
Hey guys, it was announced at the beginning of GSL November that the up&downs will be part of the next season.

We're also streaming the up&downs for free in HQ, so check em out!


Yo snowbird, how about you finally implement those Korean vods for the Up&Down matches you've been promising. Or are you also gonna lie about that?

Instead of being aggressive, you can check that the VOD's now have an Eng/Kor button. Right now it says Korean VOD upload is in progress, but given that they changed their VOD player to include selection buttons it means it's on it's way.

Edited out language.
Taengoo ♥
ShuttingFromTheSky
Profile Joined December 2011
Japan199 Posts
December 20 2011 06:17 GMT
#87
On December 20 2011 15:14 NinjaNitrate wrote:
Show nested quote +
On December 20 2011 15:09 ShuttingFromTheSky wrote:
On December 20 2011 14:13 snowbird wrote:
Hey guys, it was announced at the beginning of GSL November that the up&downs will be part of the next season.

We're also streaming the up&downs for free in HQ, so check em out!


Yo snowbird, how about you finally implement those Korean vods for the Up&Down matches you've been promising. Or are you also gonna lie about that?


Wow seriously? Grow up. Things don't always happen in the time frame you want, it doesn't mean he's lying. GOM are good guys working to bring us the best games, we'll wait and see whether or not this is implemented.


First of all GOM are no good guys. They're a company like every other who just try to make money. Second, I paid a bunch of money to GOM and now I want the stuff in return which was promised. They have shown in the past that they can make fast decisions in other aspects so I expect the same here.
Necro)Phagist(
Profile Blog Joined October 2010
Canada6644 Posts
December 20 2011 06:23 GMT
#88
On December 20 2011 15:16 Slusher wrote:
Show nested quote +
On December 20 2011 14:35 Necro)Phagist( wrote:
On December 20 2011 14:22 Slusher wrote:
On December 20 2011 13:23 SFX wrote:
On December 20 2011 11:24 Slusher wrote:
at the very top of the page, this image clearly states that up down determines code s/a players for next season. Lets just be honest with each other for a moment, in this tl;dr age if this image makes sense to you, which it did/does to me, would you really read all the text below?

Haven't the Up/Down matches always determined the Code S/A players for next season?


thats exactly my point, the image imo depicts up and down as part of the current season the way it has been. In the situation that gom in the lower paragraph describes, the image should read that it determines code a and code s for the current season, because if it is first (and included on that ticket) thats exactly what it does.

So you are blaming them because you were to lazy to read the paragraph below the image.... I really, really, REALLY don't understand how people are actual upset/blaming GOM? They Clearly announced the changes and are giving free HD stream? The fuck else do people want? John the translator to personally visit you and word by word explain everything? Seriously...

That last little rant is not directed completely at you Slusher, just people in this thread in general...


why would you read the writing in an article about the format, when you feel like the image makes sense of the whole thing? regardless of if you think that is lazy or not, the image is STILL wrong.

The image is not wrong at all. you just mins interpreted it. Which is why they have a paragraph below it to explain it! The bottom line here is that they DID announce the changes before the start of the season. and yet people are still bitching which I find fucking laughable.
"Are you talking to me? Because your authority is not recognized in fort kick ass!"" ||Park Jung Suk|| |MC|HerO|HyuN|
NinjaNitrate
Profile Joined June 2011
82 Posts
Last Edited: 2011-12-20 06:26:08
December 20 2011 06:24 GMT
#89
On December 20 2011 15:17 ShuttingFromTheSky wrote:
Show nested quote +
On December 20 2011 15:14 NinjaNitrate wrote:
On December 20 2011 15:09 ShuttingFromTheSky wrote:
On December 20 2011 14:13 snowbird wrote:
Hey guys, it was announced at the beginning of GSL November that the up&downs will be part of the next season.

We're also streaming the up&downs for free in HQ, so check em out!


Yo snowbird, how about you finally implement those Korean vods for the Up&Down matches you've been promising. Or are you also gonna lie about that?


Wow seriously? Grow up. Things don't always happen in the time frame you want, it doesn't mean he's lying. GOM are good guys working to bring us the best games, we'll wait and see whether or not this is implemented.


First of all GOM are no good guys. They're a company like every other who just try to make money. Second, I paid a bunch of money to GOM and now I want the stuff in return which was promised. They have shown in the past that they can make fast decisions in other aspects so I expect the same here.


Fast decisions are a little bit different to taking all the Korean VODs and setting them up for us to view. It's a completely different thing so please don't be upset by that. GOM are pretty good guys, yes, all companies want to make money, but that doesn't mean they've lied to you or that it makes them no good. It seems the product is on the way. Hopefully it's here soon and you'll be able to get what you paid for.
\\[Liquid'Sea - IMMvp - IMNestea - EGThorZaIN - NSHS_jjakji - mTwSuperNoVa - apeX.TOP - Liquid'TaeJa - EGDemuslim - MillfOrGG - EGPuma - SKTRain - KTFlash - T8Jaedong] - Hwaiting!\\
Necro)Phagist(
Profile Blog Joined October 2010
Canada6644 Posts
Last Edited: 2011-12-20 06:28:45
December 20 2011 06:25 GMT
#90
On December 20 2011 15:09 ShuttingFromTheSky wrote:
Show nested quote +
On December 20 2011 14:13 snowbird wrote:
Hey guys, it was announced at the beginning of GSL November that the up&downs will be part of the next season.

We're also streaming the up&downs for free in HQ, so check em out!


Yo snowbird, how about you finally implement those Korean vods for the Up&Down matches you've been promising. Or are you also gonna lie about that?

Edit was already corrected etc. no need to beat a dead horse.
"Are you talking to me? Because your authority is not recognized in fort kick ass!"" ||Park Jung Suk|| |MC|HerO|HyuN|
Slusher
Profile Blog Joined December 2010
United States19143 Posts
December 20 2011 06:46 GMT
#91
On December 20 2011 15:23 Necro)Phagist( wrote:
Show nested quote +
On December 20 2011 15:16 Slusher wrote:
On December 20 2011 14:35 Necro)Phagist( wrote:
On December 20 2011 14:22 Slusher wrote:
On December 20 2011 13:23 SFX wrote:
On December 20 2011 11:24 Slusher wrote:
at the very top of the page, this image clearly states that up down determines code s/a players for next season. Lets just be honest with each other for a moment, in this tl;dr age if this image makes sense to you, which it did/does to me, would you really read all the text below?

Haven't the Up/Down matches always determined the Code S/A players for next season?


thats exactly my point, the image imo depicts up and down as part of the current season the way it has been. In the situation that gom in the lower paragraph describes, the image should read that it determines code a and code s for the current season, because if it is first (and included on that ticket) thats exactly what it does.

So you are blaming them because you were to lazy to read the paragraph below the image.... I really, really, REALLY don't understand how people are actual upset/blaming GOM? They Clearly announced the changes and are giving free HD stream? The fuck else do people want? John the translator to personally visit you and word by word explain everything? Seriously...

That last little rant is not directed completely at you Slusher, just people in this thread in general...


why would you read the writing in an article about the format, when you feel like the image makes sense of the whole thing? regardless of if you think that is lazy or not, the image is STILL wrong.

The image is not wrong at all. you just mins interpreted it. Which is why they have a paragraph below it to explain it! The bottom line here is that they DID announce the changes before the start of the season. and yet people are still bitching which I find fucking laughable.


As long as it says Up/down is for next season, then it's not at the beginning. that would be this season.
Carrilord has arrived.
Zerg-Master
Profile Joined January 2011
United States38 Posts
December 20 2011 06:47 GMT
#92
On December 20 2011 14:13 snowbird wrote:
Hey guys, it was announced at the beginning of GSL November that the up&downs will be part of the next season.

We're also streaming the up&downs for free in HQ, so check em out!


Why was the cost of GSL November the same as other seasons then, if there was clearly less content? Why was there not a more obvious announcement of the fact that, although you are charging the same amount, you are not delivering the same content (as compared to every other GSL season). Of course, there were announcements about the format changes, but simply based on the number of complaints in this thread alone, the information was clearly not communicated well enough. I personally bought GSL November and am very unhappy that the ticket didn't include Up and Downs despite costing the same amount and despite no obvious mention of the fact that something like this had happened.

So in short, I think you owe it to your customers to deliver the Up/Down VODs to GSL November buyers, simply because you failed to communicate. I've been a customer for every single GSL season and I don't appreciate this.
Corrosive
Profile Joined August 2010
Canada3741 Posts
December 20 2011 06:54 GMT
#93
On December 20 2011 15:17 ShuttingFromTheSky wrote:
Show nested quote +
On December 20 2011 15:14 NinjaNitrate wrote:
On December 20 2011 15:09 ShuttingFromTheSky wrote:
On December 20 2011 14:13 snowbird wrote:
Hey guys, it was announced at the beginning of GSL November that the up&downs will be part of the next season.

We're also streaming the up&downs for free in HQ, so check em out!


Yo snowbird, how about you finally implement those Korean vods for the Up&Down matches you've been promising. Or are you also gonna lie about that?


Wow seriously? Grow up. Things don't always happen in the time frame you want, it doesn't mean he's lying. GOM are good guys working to bring us the best games, we'll wait and see whether or not this is implemented.


First of all GOM are no good guys. They're a company like every other who just try to make money. Second, I paid a bunch of money to GOM and now I want the stuff in return which was promised. They have shown in the past that they can make fast decisions in other aspects so I expect the same here.

Guess how much they care what you expect? Maybe you should have read more before you blindly buy something and then complain because you misinterpreted it.
Maruprime.
NinjaNitrate
Profile Joined June 2011
82 Posts
December 20 2011 06:56 GMT
#94
On December 20 2011 15:47 Zerg-Master wrote:
Show nested quote +
On December 20 2011 14:13 snowbird wrote:
Hey guys, it was announced at the beginning of GSL November that the up&downs will be part of the next season.

We're also streaming the up&downs for free in HQ, so check em out!


Why was the cost of GSL November the same as other seasons then, if there was clearly less content? Why was there not a more obvious announcement of the fact that, although you are charging the same amount, you are not delivering the same content (as compared to every other GSL season). Of course, there were announcements about the format changes, but simply based on the number of complaints in this thread alone, the information was clearly not communicated well enough. I personally bought GSL November and am very unhappy that the ticket didn't include Up and Downs despite costing the same amount and despite no obvious mention of the fact that something like this had happened.

So in short, I think you owe it to your customers to deliver the Up/Down VODs to GSL November buyers, simply because you failed to communicate. I've been a customer for every single GSL season and I don't appreciate this.


I haven't checked if there is less content. It is the new format so isn't there more games anyway? It's a bit of a weird period since they're changing the system up so much. So I can understand people are frustrated and GOM definitely could have communicated this better, but they didn't fail to communicate it as it has been stated. So it's not completely fair as people have paid expecting Up and Downs, but it's also not fair to ask GOM to give it to you for free.

I could be completely clueless however and people are getting cheated on content. Although it was a pretty good grand finals so I wouldn't feel cheated even if I had just that one series of VODs
\\[Liquid'Sea - IMMvp - IMNestea - EGThorZaIN - NSHS_jjakji - mTwSuperNoVa - apeX.TOP - Liquid'TaeJa - EGDemuslim - MillfOrGG - EGPuma - SKTRain - KTFlash - T8Jaedong] - Hwaiting!\\
Soma.bokforlag
Profile Joined February 2011
Sweden448 Posts
December 20 2011 07:30 GMT
#95
On December 20 2011 14:55 Takezou wrote:
Show nested quote +
On December 20 2011 14:50 Soma.bokforlag wrote:
On December 20 2011 14:13 snowbird wrote:
Hey guys, it was announced at the beginning of GSL November that the up&downs will be part of the next season.

We're also streaming the up&downs for free in HQ, so check em out!


the streams really doesnt matter to europeans, we are all at work during the entire streaming time. but i guess thats good for american and asian viewers


It is not good for most Americans either since it is usually in the middle of the night.

Most of the people complaining are obviously those that watch the VODs. So I don't get why some people keep mentioning the HQ stream.


until now every season have included:

Code S
Code A
Up and Down Matches

which is why the VOD page looks like it does, and why the liquidpedia page looks like it does.. its not strange that i was under that impression
snowbird
Profile Blog Joined October 2005
Germany2044 Posts
December 20 2011 07:46 GMT
#96
On December 20 2011 15:09 ShuttingFromTheSky wrote:
Show nested quote +
On December 20 2011 14:13 snowbird wrote:
Hey guys, it was announced at the beginning of GSL November that the up&downs will be part of the next season.

We're also streaming the up&downs for free in HQ, so check em out!


Yo snowbird, how about you finally implement those Korean vods for the Up&Down matches you've been promising. Or are you also gonna lie about that?


Korean VOD upload takes a bit longer then the upload for the English VODs, because it's a separate process. They should be up soon.

We upload VODs faster than any other league, but haters gotta hate I guess
@riotsnowbird
NinjaNitrate
Profile Joined June 2011
82 Posts
December 20 2011 07:50 GMT
#97
On December 20 2011 16:46 snowbird wrote:
Show nested quote +
On December 20 2011 15:09 ShuttingFromTheSky wrote:
On December 20 2011 14:13 snowbird wrote:
Hey guys, it was announced at the beginning of GSL November that the up&downs will be part of the next season.

We're also streaming the up&downs for free in HQ, so check em out!


Yo snowbird, how about you finally implement those Korean vods for the Up&Down matches you've been promising. Or are you also gonna lie about that?


Korean VOD upload takes a bit longer then the upload for the English VODs, because it's a separate process. They should be up soon.

We upload VODs faster than any other league, but haters gotta hate I guess


Thank you Snowbird. You're doing a fantastic job, keep it up!
\\[Liquid'Sea - IMMvp - IMNestea - EGThorZaIN - NSHS_jjakji - mTwSuperNoVa - apeX.TOP - Liquid'TaeJa - EGDemuslim - MillfOrGG - EGPuma - SKTRain - KTFlash - T8Jaedong] - Hwaiting!\\
eloist
Profile Joined September 2010
United States1017 Posts
December 20 2011 07:55 GMT
#98
I feel tricked by this. Tacking it at the tail end of a press release is not good enough if all else remains the same.
figq
Profile Blog Joined May 2010
12519 Posts
December 20 2011 08:12 GMT
#99
From OP:
On December 20 2011 04:05 Soma.bokforlag wrote:
edit:

seems there had been a post in the forums on goms webpage about this, so i was wrong

Show nested quote +
On December 20 2011 04:47 Hibahihi wrote:
It seems like this week up and down is part of the next season in 2012.
http://www.gomtv.net/forum/view.gom?topicid=208740&cid=0&kind=8

Up&Down Matches
A total of 30 players will compete for 10 spots in Code S. These players consist of 16 players who lost in the Code A Ro 32, 12 players who lost in the Code A Ro24 and 2 seeded players.
5 groups of 6 people will be formed. All players in a group play each other. The Top 2 of each group will advance to Code S, the rest will be Code A for next season. For the 2012 series the season now always starts with the Up&Down matches, the first season of 2012 will therefore begin in late December of 2011 with the first batch of Up&Down matches.


i feel tricked though.. but i guess this is to be expected
You shouldn't feel tricked. There's also the official GSL November Announcement:
http://www.gomtv.net/2011gslsponsors7/news/66481

It clarifies that the format will be changed significantly starting from November ("completely revamped format"). From this point on, any expectation based on how the format was in previous seasons should be abandoned and further info to be expected and sought, as posted there.
If you stand next to my head, you can hear the ocean. - Day[9]
RaiKageRyu
Profile Joined August 2009
Canada4773 Posts
December 20 2011 08:23 GMT
#100
This is only a problem for those that don't subscribe continuously into the next season. Otherwise it makes no difference.

This was a bad oversight by GOM but one that will hardly be noticed because of the above fact and the fact that UP/DOWN aren't that popular.
Someone call down the Thunder?
VictorJones
Profile Blog Joined December 2010
United States235 Posts
December 20 2011 08:25 GMT
#101
With the new format (new as of November), it was nowhere explicitly stated that the up/down matches would be included in the GSL Nov 2011 ticket.. I can see where you would assume that since it wasn't explicitly stated that they wouldn't be either until recently but yeah, this complaint has very little strength i think
snowbird
Profile Blog Joined October 2005
Germany2044 Posts
Last Edited: 2011-12-20 08:29:01
December 20 2011 08:28 GMT
#102
On December 20 2011 17:25 VictorJones wrote:
With the new format (new as of November), it was nowhere explicitly stated that the up/down matches would be included in the GSL Nov 2011 ticket.. I can see where you would assume that since it wasn't explicitly stated that they wouldn't be either until recently but yeah, this complaint has very little strength i think


It was in fact explicitly stated when GSL November stated (that they would not be included).
@riotsnowbird
-Archangel-
Profile Joined May 2010
Croatia7457 Posts
Last Edited: 2011-12-20 09:03:13
December 20 2011 08:57 GMT
#103
On December 20 2011 17:12 figq wrote:
From OP:
Show nested quote +
On December 20 2011 04:05 Soma.bokforlag wrote:
edit:

seems there had been a post in the forums on goms webpage about this, so i was wrong

On December 20 2011 04:47 Hibahihi wrote:
It seems like this week up and down is part of the next season in 2012.
http://www.gomtv.net/forum/view.gom?topicid=208740&cid=0&kind=8

Up&Down Matches
A total of 30 players will compete for 10 spots in Code S. These players consist of 16 players who lost in the Code A Ro 32, 12 players who lost in the Code A Ro24 and 2 seeded players.
5 groups of 6 people will be formed. All players in a group play each other. The Top 2 of each group will advance to Code S, the rest will be Code A for next season. For the 2012 series the season now always starts with the Up&Down matches, the first season of 2012 will therefore begin in late December of 2011 with the first batch of Up&Down matches.


i feel tricked though.. but i guess this is to be expected
You shouldn't feel tricked. There's also the official GSL November Announcement:
http://www.gomtv.net/2011gslsponsors7/news/66481

It clarifies that the format will be changed significantly starting from November ("completely revamped format"). From this point on, any expectation based on how the format was in previous seasons should be abandoned and further info to be expected and sought, as posted there.

Lol, you link says nothing about changes to ticket system.

My main complaint about this is that the change to ticket system was mentioned in the middle of the wall of text in few words and that the picture of the new system doesn't says Next Season above Up/Down part. These two things make this a misleading contract and I will not pay 15$ for Up/Downs. And will no longer support GOMtv in 2012 if they don't make this right for November ticket holders (and fix their information system so this shit doesn't happen again).

I was planning to buy January ticket when Code S games would begin so it would be same to Gom, but as it is now I will not buy anything from Gom in 2012.
Remb
Profile Joined August 2011
United States190 Posts
December 20 2011 08:58 GMT
#104
Better get your 1 year ticket before the new format starts! *snicker*
A virtuous act is performed habitually, and not once from incentive alone.
Soma.bokforlag
Profile Joined February 2011
Sweden448 Posts
December 20 2011 09:07 GMT
#105
i know team liquid and liquidpedia is no reliable source for tournament information, but all information on both team liquid and liquidpedia have given the impression of up and down being included.

even now, as i am writing this, under events it states

"Oct 27 Dec 23 GSL Code S / A November 2011"

under "events"

the fact that noone from team liquid have noticed this makes my mistake a far lesser one in my opinion

and i am not going to buy more tickets, and arguments like "this doesnt matter because up and down matches aren very good" or "you can watch the live stream" or "this is just a problem if youre not planning to buy more tickets" really doesnt matter anyway
Skytalker
Profile Joined October 2010
Sweden671 Posts
December 20 2011 09:12 GMT
#106
I paid for November and at that time i was under the impression that the up and down matches was included.... NOw suddenly i can't watch the VODS

GOM step up!
Jaedong HWAITING!
xBillehx
Profile Blog Joined June 2009
United States1289 Posts
December 20 2011 09:14 GMT
#107
Liquipedia is community driven. Sounds like you guys are just looking for things to be mad at Gom about. They made the announcement before GSL November even started, and every single day on the schedule it's said "GSL Nov. 11.10.27(Thu) ~ 12.07(Wed)" The info was out there, not reading it isn't an excuse, just like not reading TL's rules wouldn't be an excuse for breaking them.
Taengoo ♥
Smile[PaiN]
Profile Joined July 2011
Canada58 Posts
December 20 2011 09:15 GMT
#108
I find it funny that most of the people including the original poster are from Sweden.....is it becuse of that nani...ah nevermind lol

User was warned for this post
Skytalker
Profile Joined October 2010
Sweden671 Posts
December 20 2011 09:18 GMT
#109
On December 20 2011 18:15 Smile[PaiN] wrote:
I find it funny that most of the people including the original poster are from Sweden.....is it becuse of that nani...ah nevermind lol



That's just uncalled for.... i couldnt care less about naniwa
Jaedong HWAITING!
Amlitzer
Profile Joined August 2010
United States471 Posts
December 20 2011 09:21 GMT
#110
Yeah this is definitely a sleazeball move by GOM, I'm just glad I'm already out of school or else I wouldn't be able to watch these games at all. GOM just keeps adding fuel to the fire, they are making it REALLY hard to sympathize with them on issues like Naniwa's lack of "professionalism" and so forth.
"Not even justice, I want to get truth!"
Thizzmonkey
Profile Joined March 2011
United States9 Posts
December 20 2011 09:24 GMT
#111
is anyone elses free hq stream laggy ? i have ran the hq stream all year and now its stuttering for these up and downs frustrating
DUH. WINNING!
Soma.bokforlag
Profile Joined February 2011
Sweden448 Posts
December 20 2011 09:26 GMT
#112
On December 20 2011 18:14 xBillehx wrote:
Liquipedia is community driven. Sounds like you guys are just looking for things to be mad at Gom about. They made the announcement before GSL November even started, and every single day on the schedule it's said "GSL Nov. 11.10.27(Thu) ~ 12.07(Wed)" The info was out there, not reading it isn't an excuse, just like not reading TL's rules wouldn't be an excuse for breaking them.


as i have stated earlier in the thread i have seen that the information was out. that however doesnt mean that it was clear and available

if you drink a soda of a known brand and it says in fine print on the bottom "may contain poision" it doesnt make it right.
NinjaNitrate
Profile Joined June 2011
82 Posts
December 20 2011 09:53 GMT
#113
On December 20 2011 18:26 Soma.bokforlag wrote:
Show nested quote +
On December 20 2011 18:14 xBillehx wrote:
Liquipedia is community driven. Sounds like you guys are just looking for things to be mad at Gom about. They made the announcement before GSL November even started, and every single day on the schedule it's said "GSL Nov. 11.10.27(Thu) ~ 12.07(Wed)" The info was out there, not reading it isn't an excuse, just like not reading TL's rules wouldn't be an excuse for breaking them.


as i have stated earlier in the thread i have seen that the information was out. that however doesnt mean that it was clear and available

if you drink a soda of a known brand and it says in fine print on the bottom "may contain poision" it doesnt make it right.

But everyone knew about the changed format, so more like it's buying a known Soda brand with them saying everywhere that they've completely changed the ingredients. Also putting poison in a soda is wrong for completely different reasons. Also feel free to ignore me, I could be completely wrong.
\\[Liquid'Sea - IMMvp - IMNestea - EGThorZaIN - NSHS_jjakji - mTwSuperNoVa - apeX.TOP - Liquid'TaeJa - EGDemuslim - MillfOrGG - EGPuma - SKTRain - KTFlash - T8Jaedong] - Hwaiting!\\
eloist
Profile Joined September 2010
United States1017 Posts
Last Edited: 2011-12-20 10:04:45
December 20 2011 09:58 GMT
#114
On December 20 2011 17:28 snowbird wrote:
Show nested quote +
On December 20 2011 17:25 VictorJones wrote:
With the new format (new as of November), it was nowhere explicitly stated that the up/down matches would be included in the GSL Nov 2011 ticket.. I can see where you would assume that since it wasn't explicitly stated that they wouldn't be either until recently but yeah, this complaint has very little strength i think


It was in fact explicitly stated when GSL November stated (that they would not be included).

It was nested in a statement about the 2012 season and somewhat indirectly so. Why do I need to look to the 2012 setup to know that the last of 2011 does in fact differ from all the other seasons and tickets in 2011? I bought all the tickets Gom ever offered from the very beginning. You might take me for an informed customer but I in fact had no idea.

The information was there, somewhere, sure. Given all that you shouldn't really be surprised that people feel tricked, however.
iamcaustic
Profile Blog Joined May 2011
Canada1509 Posts
December 20 2011 10:20 GMT
#115
On December 20 2011 18:58 eloist wrote:
Show nested quote +
On December 20 2011 17:28 snowbird wrote:
On December 20 2011 17:25 VictorJones wrote:
With the new format (new as of November), it was nowhere explicitly stated that the up/down matches would be included in the GSL Nov 2011 ticket.. I can see where you would assume that since it wasn't explicitly stated that they wouldn't be either until recently but yeah, this complaint has very little strength i think


It was in fact explicitly stated when GSL November stated (that they would not be included).

It was nested in a statement about the 2012 season and somewhat indirectly so. Why do I need to look to the 2012 setup to know that the last of 2011 does in fact differ from all the other seasons and tickets in 2011? I bought all the tickets Gom ever offered from the very beginning. You might take me for an informed customer but I in fact had no idea.

The information was there, somewhere, sure. Given all that you shouldn't really be surprised that people feel tricked, however.

"Why do I need to read publicly posted information to be informed about things I want to be informed about?" Are you serious, man?

GOM announces new format, people don't bother to read and then get upset months later when they realize there's a new format and they didn't bother learning more about it. /facepalm
Twitter: @iamcaustic
eloist
Profile Joined September 2010
United States1017 Posts
December 20 2011 10:23 GMT
#116
On December 20 2011 19:20 stormfoxSC wrote:
Show nested quote +
On December 20 2011 18:58 eloist wrote:
On December 20 2011 17:28 snowbird wrote:
On December 20 2011 17:25 VictorJones wrote:
With the new format (new as of November), it was nowhere explicitly stated that the up/down matches would be included in the GSL Nov 2011 ticket.. I can see where you would assume that since it wasn't explicitly stated that they wouldn't be either until recently but yeah, this complaint has very little strength i think


It was in fact explicitly stated when GSL November stated (that they would not be included).

It was nested in a statement about the 2012 season and somewhat indirectly so. Why do I need to look to the 2012 setup to know that the last of 2011 does in fact differ from all the other seasons and tickets in 2011? I bought all the tickets Gom ever offered from the very beginning. You might take me for an informed customer but I in fact had no idea.

The information was there, somewhere, sure. Given all that you shouldn't really be surprised that people feel tricked, however.

"Why do I need to read publicly posted information to be informed about things I want to be informed about?" Are you serious, man?

GOM announces new format, people don't bother to read and then get upset months later when they realize there's a new format and they didn't bother learning more about it. /facepalm

I bought a 2011 ticket, didn't care about 2012 yet. If you think this is all good and kosher, fine. No need to be this hostile about it by calling me an idiot.
iamcaustic
Profile Blog Joined May 2011
Canada1509 Posts
December 20 2011 10:24 GMT
#117
On December 20 2011 18:26 Soma.bokforlag wrote:
Show nested quote +
On December 20 2011 18:14 xBillehx wrote:
Liquipedia is community driven. Sounds like you guys are just looking for things to be mad at Gom about. They made the announcement before GSL November even started, and every single day on the schedule it's said "GSL Nov. 11.10.27(Thu) ~ 12.07(Wed)" The info was out there, not reading it isn't an excuse, just like not reading TL's rules wouldn't be an excuse for breaking them.


as i have stated earlier in the thread i have seen that the information was out. that however doesnt mean that it was clear and available

if you drink a soda of a known brand and it says in fine print on the bottom "may contain poision" it doesnt make it right.

Don't blame GOM for your own laziness. They made public announcements that were covered by every major Starcraft community site including TL, not sneakily alter a single line in some fine print or something without telling anyone.
Twitter: @iamcaustic
Zzoram
Profile Joined February 2008
Canada7115 Posts
December 20 2011 10:24 GMT
#118
Well they're giving free HQ live stream as a half-way for people upset about it not being part of GSL Nov 2011.
iamcaustic
Profile Blog Joined May 2011
Canada1509 Posts
December 20 2011 10:27 GMT
#119
On December 20 2011 19:23 eloist wrote:
Show nested quote +
On December 20 2011 19:20 stormfoxSC wrote:
On December 20 2011 18:58 eloist wrote:
On December 20 2011 17:28 snowbird wrote:
On December 20 2011 17:25 VictorJones wrote:
With the new format (new as of November), it was nowhere explicitly stated that the up/down matches would be included in the GSL Nov 2011 ticket.. I can see where you would assume that since it wasn't explicitly stated that they wouldn't be either until recently but yeah, this complaint has very little strength i think


It was in fact explicitly stated when GSL November stated (that they would not be included).

It was nested in a statement about the 2012 season and somewhat indirectly so. Why do I need to look to the 2012 setup to know that the last of 2011 does in fact differ from all the other seasons and tickets in 2011? I bought all the tickets Gom ever offered from the very beginning. You might take me for an informed customer but I in fact had no idea.

The information was there, somewhere, sure. Given all that you shouldn't really be surprised that people feel tricked, however.

"Why do I need to read publicly posted information to be informed about things I want to be informed about?" Are you serious, man?

GOM announces new format, people don't bother to read and then get upset months later when they realize there's a new format and they didn't bother learning more about it. /facepalm

I bought a 2011 ticket, didn't care about 2012 yet. If you think this is all good and kosher, fine. No need to be this hostile about it by calling me an idiot.

I never used the word "idiot", let alone call you anything. Please stop being overdramatic and fallacious, both toward myself and toward GOM. You're the one that blindly purchased a product without reading what you got out of it when GOM announced changes had been made. That's on you entirely.
Twitter: @iamcaustic
gruff
Profile Joined September 2010
Sweden2276 Posts
Last Edited: 2011-12-20 10:35:01
December 20 2011 10:34 GMT
#120
On December 20 2011 18:15 Smile[PaiN] wrote:
I find it funny that most of the people including the original poster are from Sweden.....is it becuse of that nani...ah nevermind lol


Are you always this hilarious?
iamcaustic
Profile Blog Joined May 2011
Canada1509 Posts
Last Edited: 2011-12-20 10:36:08
December 20 2011 10:35 GMT
#121
On December 20 2011 18:21 Amlitzer wrote:
Yeah this is definitely a sleazeball move by GOM, I'm just glad I'm already out of school or else I wouldn't be able to watch these games at all. GOM just keeps adding fuel to the fire, they are making it REALLY hard to sympathize with them on issues like Naniwa's lack of "professionalism" and so forth.

... What? How does GOM end up being the sleaze ball for not only announcing format changes months in advance, but also giving away free HQ stream for the 2012 Season 1 Up&Down matches?

I must be missing something here.
Twitter: @iamcaustic
eloist
Profile Joined September 2010
United States1017 Posts
Last Edited: 2011-12-20 10:38:39
December 20 2011 10:37 GMT
#122
On December 20 2011 19:27 stormfoxSC wrote:
Show nested quote +
On December 20 2011 19:23 eloist wrote:
On December 20 2011 19:20 stormfoxSC wrote:
On December 20 2011 18:58 eloist wrote:
On December 20 2011 17:28 snowbird wrote:
On December 20 2011 17:25 VictorJones wrote:
With the new format (new as of November), it was nowhere explicitly stated that the up/down matches would be included in the GSL Nov 2011 ticket.. I can see where you would assume that since it wasn't explicitly stated that they wouldn't be either until recently but yeah, this complaint has very little strength i think


It was in fact explicitly stated when GSL November stated (that they would not be included).

It was nested in a statement about the 2012 season and somewhat indirectly so. Why do I need to look to the 2012 setup to know that the last of 2011 does in fact differ from all the other seasons and tickets in 2011? I bought all the tickets Gom ever offered from the very beginning. You might take me for an informed customer but I in fact had no idea.

The information was there, somewhere, sure. Given all that you shouldn't really be surprised that people feel tricked, however.

"Why do I need to read publicly posted information to be informed about things I want to be informed about?" Are you serious, man?

GOM announces new format, people don't bother to read and then get upset months later when they realize there's a new format and they didn't bother learning more about it. /facepalm

I bought a 2011 ticket, didn't care about 2012 yet. If you think this is all good and kosher, fine. No need to be this hostile about it by calling me an idiot.

I never used the word "idiot", let alone call you anything. Please stop being overdramatic and fallacious, both toward myself and toward GOM. You're the one that blindly purchased a product without reading what you got out of it when GOM announced changes had been made. That's on you entirely.

Yeah I bought the ticket blindly because I am a returning customer as I said. I don't explicitly go to make sure that the 2012 model of my car still comes with wheels when I go buy it because I liked the previous model. Gom makes me confirm that I am aware of bandwidth issues every single time I go buy a ticket. No reason for them not do this for these changes.

Plus, the new format is still confusing. If you go to http://www.gomtv.net/2012gsls1/ , it still shows up and down matches in the 2011 format. I bought a 2011 ticket, so what gives?

I am not even mad, watching the free stream as I am typing this. More annoyed that this is getting so complicated than anything. Haven't bought a 2012 ticket yet because I have no clue what's up with the GSTL. And as this shows, I should better make sure that I do before I buy I guess.
iamcaustic
Profile Blog Joined May 2011
Canada1509 Posts
Last Edited: 2011-12-20 11:04:18
December 20 2011 11:02 GMT
#123
On December 20 2011 19:37 eloist wrote:
Show nested quote +
On December 20 2011 19:27 stormfoxSC wrote:
On December 20 2011 19:23 eloist wrote:
On December 20 2011 19:20 stormfoxSC wrote:
On December 20 2011 18:58 eloist wrote:
On December 20 2011 17:28 snowbird wrote:
On December 20 2011 17:25 VictorJones wrote:
With the new format (new as of November), it was nowhere explicitly stated that the up/down matches would be included in the GSL Nov 2011 ticket.. I can see where you would assume that since it wasn't explicitly stated that they wouldn't be either until recently but yeah, this complaint has very little strength i think


It was in fact explicitly stated when GSL November stated (that they would not be included).

It was nested in a statement about the 2012 season and somewhat indirectly so. Why do I need to look to the 2012 setup to know that the last of 2011 does in fact differ from all the other seasons and tickets in 2011? I bought all the tickets Gom ever offered from the very beginning. You might take me for an informed customer but I in fact had no idea.

The information was there, somewhere, sure. Given all that you shouldn't really be surprised that people feel tricked, however.

"Why do I need to read publicly posted information to be informed about things I want to be informed about?" Are you serious, man?

GOM announces new format, people don't bother to read and then get upset months later when they realize there's a new format and they didn't bother learning more about it. /facepalm

I bought a 2011 ticket, didn't care about 2012 yet. If you think this is all good and kosher, fine. No need to be this hostile about it by calling me an idiot.

I never used the word "idiot", let alone call you anything. Please stop being overdramatic and fallacious, both toward myself and toward GOM. You're the one that blindly purchased a product without reading what you got out of it when GOM announced changes had been made. That's on you entirely.

Yeah I bought the ticket blindly because I am a returning customer as I said. I don't explicitly go to make sure that the 2012 model of my car still comes with wheels when I go buy it because I liked the previous model. Gom makes me confirm that I am aware of bandwidth issues every single time I go buy a ticket. No reason for them not do this for these changes.

Plus, the new format is still confusing. If you go to http://www.gomtv.net/2012gsls1/ , it still shows up and down matches in the 2011 format. I bought a 2011 ticket, so what gives?

I am not even mad, watching the free stream as I am typing this. More annoyed that this is getting so complicated than anything. Haven't bought a 2012 ticket yet because I have no clue what's up with the GSTL. And as this shows, I should better make sure that I do before I buy I guess.

That's a terrible analogy, since GOM has plastered news about the new format all over their site since October. To try and fit your analogy, it'd be more like the car dealership having huge banners hanging everywhere saying "NEW CAR DESIGN: HOVER CARS" with the sub caption "No more wheels" and brochures readily available. Why would you still go and buy a hover car expecting it to have wheels? "I didn't look at the banners or brochures when I walked into the dealership because I liked last year's model" isn't really a valid argument.

It's also silly to suggest GOM plaster the information in even more places on their site than they already have; if you didn't see it as is, you wouldn't have seen it no matter how many more places it was displayed.

New format isn't confusing at all. You don't have a "2011 ticket", since there weren't year-long tickets for 2011; you do have a GSL November ticket, which GOM announced back in October would not have Up&Down matches due to the switch to the new 2012 format. The graphic compares the standard 2011 GSL format to the new 2012 GSL format, while GSL November had a unique hybrid-ish format that compared more closely to the 2012 format (all of which is explained in GOM announcements), so it can be considered an outlier.

edit: I bought the yearly 2012 premium ticket under the assumption that GSTL will end up being separate, based on the little table that GOM has provided. If it ends up getting included in my premium ticket, then that's just a bonus to me.
Twitter: @iamcaustic
eloist
Profile Joined September 2010
United States1017 Posts
Last Edited: 2011-12-20 11:15:01
December 20 2011 11:08 GMT
#124
You start with
New format isn't confusing at all.

and then you go all
You don't have a "2011 ticket", since there weren't year-long tickets for 2011; you do have a GSL November ticket, which GOM announced back in October would not have Up&Down matches due to the switch to the new 2012 format. The graphic compares the standard 2011 GSL format to the new 2012 GSL format, while GSL November had a unique hybrid-ish format that compared more closely to the 2012 format (all of which is explained in GOM announcements), so it can be considered an outlier.

and you don't see a contradiction there?

I was traveling a ton over the last two months but when I settled down again to watch some VODs that I expected to be there, I couldn't. Sucks for me. Anyways, I'll just keep my displeasure with this to myself now or take it to the Gom forums. I am not sure why you care so much for making sure that I correct my ways of being displeased with what Gom is doing as of late. If I as a day one customer can't figure this out, outside people getting into Starcraft are unlikely to either.

edit: I bought the yearly 2012 premium ticket under the assumption that GSTL will end up being separate, based on the little table that GOM has provided. If it ends up getting included in my premium ticket, then that's just a bonus to me.

I see your edit and raise you an edit. You tell me that I should not be assuming anything when buying a ticket and then go to tell me that you had to make assumption when buying yours. It's just bad to have to do that. There is nothing good about it.
Tofugrinder
Profile Joined September 2010
Austria899 Posts
December 20 2011 11:12 GMT
#125
On December 20 2011 19:35 stormfoxSC wrote:
Show nested quote +
On December 20 2011 18:21 Amlitzer wrote:
Yeah this is definitely a sleazeball move by GOM, I'm just glad I'm already out of school or else I wouldn't be able to watch these games at all. GOM just keeps adding fuel to the fire, they are making it REALLY hard to sympathize with them on issues like Naniwa's lack of "professionalism" and so forth.

... What? How does GOM end up being the sleaze ball for not only announcing format changes months in advance, but also giving away free HQ stream for the 2012 Season 1 Up&Down matches?

I must be missing something here.

yep you miss something here: the vods are not free so basically whole Europe can't watch the up/down of GSL November matches if they did not buy the ticket for gsl2012 yet
Soma.bokforlag
Profile Joined February 2011
Sweden448 Posts
December 20 2011 11:30 GMT
#126
the thing that is most confusing is the "UP AND DOWN MATCHES" section under videos and the text "context coming soon"

and of course the graphics.

On December 20 2011 20:02 stormfoxSC wrote:
Show nested quote +
On December 20 2011 19:37 eloist wrote:
On December 20 2011 19:27 stormfoxSC wrote:
On December 20 2011 19:23 eloist wrote:
On December 20 2011 19:20 stormfoxSC wrote:
On December 20 2011 18:58 eloist wrote:
On December 20 2011 17:28 snowbird wrote:
On December 20 2011 17:25 VictorJones wrote:
With the new format (new as of November), it was nowhere explicitly stated that the up/down matches would be included in the GSL Nov 2011 ticket.. I can see where you would assume that since it wasn't explicitly stated that they wouldn't be either until recently but yeah, this complaint has very little strength i think


It was in fact explicitly stated when GSL November stated (that they would not be included).

It was nested in a statement about the 2012 season and somewhat indirectly so. Why do I need to look to the 2012 setup to know that the last of 2011 does in fact differ from all the other seasons and tickets in 2011? I bought all the tickets Gom ever offered from the very beginning. You might take me for an informed customer but I in fact had no idea.

The information was there, somewhere, sure. Given all that you shouldn't really be surprised that people feel tricked, however.

"Why do I need to read publicly posted information to be informed about things I want to be informed about?" Are you serious, man?

GOM announces new format, people don't bother to read and then get upset months later when they realize there's a new format and they didn't bother learning more about it. /facepalm

I bought a 2011 ticket, didn't care about 2012 yet. If you think this is all good and kosher, fine. No need to be this hostile about it by calling me an idiot.

I never used the word "idiot", let alone call you anything. Please stop being overdramatic and fallacious, both toward myself and toward GOM. You're the one that blindly purchased a product without reading what you got out of it when GOM announced changes had been made. That's on you entirely.

Yeah I bought the ticket blindly because I am a returning customer as I said. I don't explicitly go to make sure that the 2012 model of my car still comes with wheels when I go buy it because I liked the previous model. Gom makes me confirm that I am aware of bandwidth issues every single time I go buy a ticket. No reason for them not do this for these changes.

Plus, the new format is still confusing. If you go to http://www.gomtv.net/2012gsls1/ , it still shows up and down matches in the 2011 format. I bought a 2011 ticket, so what gives?

I am not even mad, watching the free stream as I am typing this. More annoyed that this is getting so complicated than anything. Haven't bought a 2012 ticket yet because I have no clue what's up with the GSTL. And as this shows, I should better make sure that I do before I buy I guess.

That's a terrible analogy, since GOM has plastered news about the new format all over their site since October. To try and fit your analogy, it'd be more like the car dealership having huge banners hanging everywhere saying "NEW CAR DESIGN: HOVER CARS" with the sub caption "No more wheels" and brochures readily available. Why would you still go and buy a hover car expecting it to have wheels? "I didn't look at the banners or brochures when I walked into the dealership because I liked last year's model" isn't really a valid argument.

It's also silly to suggest GOM plaster the information in even more places on their site than they already have; if you didn't see it as is, you wouldn't have seen it no matter how many more places it was displayed.

New format isn't confusing at all. You don't have a "2011 ticket", since there weren't year-long tickets for 2011; you do have a GSL November ticket, which GOM announced back in October would not have Up&Down matches due to the switch to the new 2012 format. The graphic compares the standard 2011 GSL format to the new 2012 GSL format, while GSL November had a unique hybrid-ish format that compared more closely to the 2012 format (all of which is explained in GOM announcements), so it can be considered an outlier.

edit: I bought the yearly 2012 premium ticket under the assumption that GSTL will end up being separate, based on the little table that GOM has provided. If it ends up getting included in my premium ticket, then that's just a bonus to me.


a good analogy would be a new car, coming as a direct sequel to a previous one. the new deal not including 30% of the car and that being stated in fine printing.
-Archangel-
Profile Joined May 2010
Croatia7457 Posts
December 20 2011 11:31 GMT
#127
On December 20 2011 19:24 Zzoram wrote:
Well they're giving free HQ live stream as a half-way for people upset about it not being part of GSL Nov 2011.

So, they are giving away free HQ for who? US kids without jobs that can stay up until 7AM? Do they buy the ticket?
Or maybe for EU kids without jobs that watch it from 10 AM to 2PM when all others in Europe are working? Do they buy the ticket? No, we who can only watch VODs buy the ticket. I don't care they gave a free gift to people that don't pay and screwed over all the paying customers.
iamcaustic
Profile Blog Joined May 2011
Canada1509 Posts
December 20 2011 11:37 GMT
#128
On December 20 2011 20:08 eloist wrote:
You start with
Show nested quote +
New format isn't confusing at all.

and then you go all
Show nested quote +
You don't have a "2011 ticket", since there weren't year-long tickets for 2011; you do have a GSL November ticket, which GOM announced back in October would not have Up&Down matches due to the switch to the new 2012 format. The graphic compares the standard 2011 GSL format to the new 2012 GSL format, while GSL November had a unique hybrid-ish format that compared more closely to the 2012 format (all of which is explained in GOM announcements), so it can be considered an outlier.

and you don't see a contradiction there?

I was traveling a ton over the last two months but when I settled down again to watch some VODs that I expected to be there, I couldn't. Sucks for me. Anyways, I'll just keep my displeasure with this to myself now or take it to the Gom forums. I am not sure why you care so much for making sure that I correct my ways of being displeased with what Gom is doing as of late. If I as a day one customer can't figure this out, outside people getting into Starcraft are unlikely to either.

Show nested quote +
edit: I bought the yearly 2012 premium ticket under the assumption that GSTL will end up being separate, based on the little table that GOM has provided. If it ends up getting included in my premium ticket, then that's just a bonus to me.

I see your edit and raise you an edit. You tell me that I should not be assuming anything when buying a ticket and then go to tell me that you had to make assumption when buying yours. It's just bad to have to do that. There is nothing good about it.

No, there is no contradiction; the 2012 format is pretty straightforward. GSL November is not the 2012 format. Like I said, it's a transition from the 2011 format to the 2012 format, so it had a unique format that GOM took the time to explain back in October (namely, no Up&Down, which also isn't that confusing to understand).

Being a day 1 customer doesn't mean anything; I'm also a day 1 customer and understood perfectly. The difference is a customer that doesn't look at what he's buying vs. one that does. That's all. The only thing I care about is calling out people who are wrongly lambasting GOM for their own shortcomings.

There's also nothing wrong with taking a product's contents at face value, while keeping in mind that additional content may or may not be added later. The difference between your assumption and mine is that I'm not expecting there to be content that was not promised to me -- and in fact, was explicitly stated would not be included. If you can't see the difference there, then there's no helping you.
Twitter: @iamcaustic
iamcaustic
Profile Blog Joined May 2011
Canada1509 Posts
Last Edited: 2011-12-20 11:41:26
December 20 2011 11:41 GMT
#129
On December 20 2011 20:30 Soma.bokforlag wrote:
the thing that is most confusing is the "UP AND DOWN MATCHES" section under videos and the text "context coming soon"

and of course the graphics.

Show nested quote +
On December 20 2011 20:02 stormfoxSC wrote:
On December 20 2011 19:37 eloist wrote:
On December 20 2011 19:27 stormfoxSC wrote:
On December 20 2011 19:23 eloist wrote:
On December 20 2011 19:20 stormfoxSC wrote:
On December 20 2011 18:58 eloist wrote:
On December 20 2011 17:28 snowbird wrote:
On December 20 2011 17:25 VictorJones wrote:
With the new format (new as of November), it was nowhere explicitly stated that the up/down matches would be included in the GSL Nov 2011 ticket.. I can see where you would assume that since it wasn't explicitly stated that they wouldn't be either until recently but yeah, this complaint has very little strength i think


It was in fact explicitly stated when GSL November stated (that they would not be included).

It was nested in a statement about the 2012 season and somewhat indirectly so. Why do I need to look to the 2012 setup to know that the last of 2011 does in fact differ from all the other seasons and tickets in 2011? I bought all the tickets Gom ever offered from the very beginning. You might take me for an informed customer but I in fact had no idea.

The information was there, somewhere, sure. Given all that you shouldn't really be surprised that people feel tricked, however.

"Why do I need to read publicly posted information to be informed about things I want to be informed about?" Are you serious, man?

GOM announces new format, people don't bother to read and then get upset months later when they realize there's a new format and they didn't bother learning more about it. /facepalm

I bought a 2011 ticket, didn't care about 2012 yet. If you think this is all good and kosher, fine. No need to be this hostile about it by calling me an idiot.

I never used the word "idiot", let alone call you anything. Please stop being overdramatic and fallacious, both toward myself and toward GOM. You're the one that blindly purchased a product without reading what you got out of it when GOM announced changes had been made. That's on you entirely.

Yeah I bought the ticket blindly because I am a returning customer as I said. I don't explicitly go to make sure that the 2012 model of my car still comes with wheels when I go buy it because I liked the previous model. Gom makes me confirm that I am aware of bandwidth issues every single time I go buy a ticket. No reason for them not do this for these changes.

Plus, the new format is still confusing. If you go to http://www.gomtv.net/2012gsls1/ , it still shows up and down matches in the 2011 format. I bought a 2011 ticket, so what gives?

I am not even mad, watching the free stream as I am typing this. More annoyed that this is getting so complicated than anything. Haven't bought a 2012 ticket yet because I have no clue what's up with the GSTL. And as this shows, I should better make sure that I do before I buy I guess.

That's a terrible analogy, since GOM has plastered news about the new format all over their site since October. To try and fit your analogy, it'd be more like the car dealership having huge banners hanging everywhere saying "NEW CAR DESIGN: HOVER CARS" with the sub caption "No more wheels" and brochures readily available. Why would you still go and buy a hover car expecting it to have wheels? "I didn't look at the banners or brochures when I walked into the dealership because I liked last year's model" isn't really a valid argument.

It's also silly to suggest GOM plaster the information in even more places on their site than they already have; if you didn't see it as is, you wouldn't have seen it no matter how many more places it was displayed.

New format isn't confusing at all. You don't have a "2011 ticket", since there weren't year-long tickets for 2011; you do have a GSL November ticket, which GOM announced back in October would not have Up&Down matches due to the switch to the new 2012 format. The graphic compares the standard 2011 GSL format to the new 2012 GSL format, while GSL November had a unique hybrid-ish format that compared more closely to the 2012 format (all of which is explained in GOM announcements), so it can be considered an outlier.

edit: I bought the yearly 2012 premium ticket under the assumption that GSTL will end up being separate, based on the little table that GOM has provided. If it ends up getting included in my premium ticket, then that's just a bonus to me.


a good analogy would be a new car, coming as a direct sequel to a previous one. the new deal not including 30% of the car and that being stated in fine printing.

Except, again, it's not fine print. GOM announced all over the place, including on Team Liquid, the changes to GSL November prior to the tournament's start. I guess this is one of those "you can lead a horse to water, but you can't make it drink" scenarios. GOM can shove the information in your face as much as it wants, but it can't make you read it.
Twitter: @iamcaustic
iamcaustic
Profile Blog Joined May 2011
Canada1509 Posts
December 20 2011 11:43 GMT
#130
On December 20 2011 20:31 -Archangel- wrote:
Show nested quote +
On December 20 2011 19:24 Zzoram wrote:
Well they're giving free HQ live stream as a half-way for people upset about it not being part of GSL Nov 2011.

So, they are giving away free HQ for who? US kids without jobs that can stay up until 7AM? Do they buy the ticket?
Or maybe for EU kids without jobs that watch it from 10 AM to 2PM when all others in Europe are working? Do they buy the ticket? No, we who can only watch VODs buy the ticket. I don't care they gave a free gift to people that don't pay and screwed over all the paying customers.

I have a 9-5 job and I'm watching the HQ stream right now. There are also many other timezones than just in NA and EU; SEA immediately comes to mind, which would have access to the stream at a reasonable time.
Twitter: @iamcaustic
-Archangel-
Profile Joined May 2010
Croatia7457 Posts
December 20 2011 11:51 GMT
#131
On December 20 2011 20:41 stormfoxSC wrote:
Show nested quote +
On December 20 2011 20:30 Soma.bokforlag wrote:
the thing that is most confusing is the "UP AND DOWN MATCHES" section under videos and the text "context coming soon"

and of course the graphics.

On December 20 2011 20:02 stormfoxSC wrote:
On December 20 2011 19:37 eloist wrote:
On December 20 2011 19:27 stormfoxSC wrote:
On December 20 2011 19:23 eloist wrote:
On December 20 2011 19:20 stormfoxSC wrote:
On December 20 2011 18:58 eloist wrote:
On December 20 2011 17:28 snowbird wrote:
On December 20 2011 17:25 VictorJones wrote:
With the new format (new as of November), it was nowhere explicitly stated that the up/down matches would be included in the GSL Nov 2011 ticket.. I can see where you would assume that since it wasn't explicitly stated that they wouldn't be either until recently but yeah, this complaint has very little strength i think


It was in fact explicitly stated when GSL November stated (that they would not be included).

It was nested in a statement about the 2012 season and somewhat indirectly so. Why do I need to look to the 2012 setup to know that the last of 2011 does in fact differ from all the other seasons and tickets in 2011? I bought all the tickets Gom ever offered from the very beginning. You might take me for an informed customer but I in fact had no idea.

The information was there, somewhere, sure. Given all that you shouldn't really be surprised that people feel tricked, however.

"Why do I need to read publicly posted information to be informed about things I want to be informed about?" Are you serious, man?

GOM announces new format, people don't bother to read and then get upset months later when they realize there's a new format and they didn't bother learning more about it. /facepalm

I bought a 2011 ticket, didn't care about 2012 yet. If you think this is all good and kosher, fine. No need to be this hostile about it by calling me an idiot.

I never used the word "idiot", let alone call you anything. Please stop being overdramatic and fallacious, both toward myself and toward GOM. You're the one that blindly purchased a product without reading what you got out of it when GOM announced changes had been made. That's on you entirely.

Yeah I bought the ticket blindly because I am a returning customer as I said. I don't explicitly go to make sure that the 2012 model of my car still comes with wheels when I go buy it because I liked the previous model. Gom makes me confirm that I am aware of bandwidth issues every single time I go buy a ticket. No reason for them not do this for these changes.

Plus, the new format is still confusing. If you go to http://www.gomtv.net/2012gsls1/ , it still shows up and down matches in the 2011 format. I bought a 2011 ticket, so what gives?

I am not even mad, watching the free stream as I am typing this. More annoyed that this is getting so complicated than anything. Haven't bought a 2012 ticket yet because I have no clue what's up with the GSTL. And as this shows, I should better make sure that I do before I buy I guess.

That's a terrible analogy, since GOM has plastered news about the new format all over their site since October. To try and fit your analogy, it'd be more like the car dealership having huge banners hanging everywhere saying "NEW CAR DESIGN: HOVER CARS" with the sub caption "No more wheels" and brochures readily available. Why would you still go and buy a hover car expecting it to have wheels? "I didn't look at the banners or brochures when I walked into the dealership because I liked last year's model" isn't really a valid argument.

It's also silly to suggest GOM plaster the information in even more places on their site than they already have; if you didn't see it as is, you wouldn't have seen it no matter how many more places it was displayed.

New format isn't confusing at all. You don't have a "2011 ticket", since there weren't year-long tickets for 2011; you do have a GSL November ticket, which GOM announced back in October would not have Up&Down matches due to the switch to the new 2012 format. The graphic compares the standard 2011 GSL format to the new 2012 GSL format, while GSL November had a unique hybrid-ish format that compared more closely to the 2012 format (all of which is explained in GOM announcements), so it can be considered an outlier.

edit: I bought the yearly 2012 premium ticket under the assumption that GSTL will end up being separate, based on the little table that GOM has provided. If it ends up getting included in my premium ticket, then that's just a bonus to me.


a good analogy would be a new car, coming as a direct sequel to a previous one. the new deal not including 30% of the car and that being stated in fine printing.

Except, again, it's not fine print. GOM announced all over the place, including on Team Liquid, the changes to GSL November prior to the tournament's start. I guess this is one of those "you can lead a horse to water, but you can't make it drink" scenarios. GOM can shove the information in your face as much as it wants, but it can't make you read it.

Except they didn't shove it. They put it in few words in the middle of the wall of text and also made the picture about new format without clearly showing up/down are part of next season. And all this while knowing that up/down up until that moment were part of current season.

Not to mention this change itself is stupid. If I figured it out back then I would have complained then about it. Code A is now only to find out 12 new/old Code S members. And Up/down is to find out 10 more new/old Code S members. By what logic is one of those part of one season and one part of next?!
-Archangel-
Profile Joined May 2010
Croatia7457 Posts
December 20 2011 11:52 GMT
#132
On December 20 2011 20:43 stormfoxSC wrote:
Show nested quote +
On December 20 2011 20:31 -Archangel- wrote:
On December 20 2011 19:24 Zzoram wrote:
Well they're giving free HQ live stream as a half-way for people upset about it not being part of GSL Nov 2011.

So, they are giving away free HQ for who? US kids without jobs that can stay up until 7AM? Do they buy the ticket?
Or maybe for EU kids without jobs that watch it from 10 AM to 2PM when all others in Europe are working? Do they buy the ticket? No, we who can only watch VODs buy the ticket. I don't care they gave a free gift to people that don't pay and screwed over all the paying customers.

I have a 9-5 job and I'm watching the HQ stream right now. There are also many other timezones than just in NA and EU; SEA immediately comes to mind, which would have access to the stream at a reasonable time.

Good for you, most people would get fired for doing that. You are 0.1%
iamcaustic
Profile Blog Joined May 2011
Canada1509 Posts
December 20 2011 11:55 GMT
#133
On December 20 2011 20:52 -Archangel- wrote:
Show nested quote +
On December 20 2011 20:43 stormfoxSC wrote:
On December 20 2011 20:31 -Archangel- wrote:
On December 20 2011 19:24 Zzoram wrote:
Well they're giving free HQ live stream as a half-way for people upset about it not being part of GSL Nov 2011.

So, they are giving away free HQ for who? US kids without jobs that can stay up until 7AM? Do they buy the ticket?
Or maybe for EU kids without jobs that watch it from 10 AM to 2PM when all others in Europe are working? Do they buy the ticket? No, we who can only watch VODs buy the ticket. I don't care they gave a free gift to people that don't pay and screwed over all the paying customers.

I have a 9-5 job and I'm watching the HQ stream right now. There are also many other timezones than just in NA and EU; SEA immediately comes to mind, which would have access to the stream at a reasonable time.

Good for you, most people would get fired for doing that. You are 0.1%

Why would I get fired for doing what I want in my free time? It's 3:54 a.m. here right now.
Twitter: @iamcaustic
-Archangel-
Profile Joined May 2010
Croatia7457 Posts
December 20 2011 12:01 GMT
#134
On December 20 2011 20:55 stormfoxSC wrote:
Show nested quote +
On December 20 2011 20:52 -Archangel- wrote:
On December 20 2011 20:43 stormfoxSC wrote:
On December 20 2011 20:31 -Archangel- wrote:
On December 20 2011 19:24 Zzoram wrote:
Well they're giving free HQ live stream as a half-way for people upset about it not being part of GSL Nov 2011.

So, they are giving away free HQ for who? US kids without jobs that can stay up until 7AM? Do they buy the ticket?
Or maybe for EU kids without jobs that watch it from 10 AM to 2PM when all others in Europe are working? Do they buy the ticket? No, we who can only watch VODs buy the ticket. I don't care they gave a free gift to people that don't pay and screwed over all the paying customers.

I have a 9-5 job and I'm watching the HQ stream right now. There are also many other timezones than just in NA and EU; SEA immediately comes to mind, which would have access to the stream at a reasonable time.

Good for you, most people would get fired for doing that. You are 0.1%

Why would I get fired for doing what I want in my free time? It's 3:54 a.m. here right now.

Ah sorry, I assumed you were talking about watching during working time. Ok, then you plan to work after sleeping 4-5 hours? And you think if you do that whole week it will not affect your working performance? and that you boss will not notice this?
iamcaustic
Profile Blog Joined May 2011
Canada1509 Posts
December 20 2011 12:09 GMT
#135
On December 20 2011 20:51 -Archangel- wrote:
Show nested quote +
On December 20 2011 20:41 stormfoxSC wrote:
On December 20 2011 20:30 Soma.bokforlag wrote:
the thing that is most confusing is the "UP AND DOWN MATCHES" section under videos and the text "context coming soon"

and of course the graphics.

On December 20 2011 20:02 stormfoxSC wrote:
On December 20 2011 19:37 eloist wrote:
On December 20 2011 19:27 stormfoxSC wrote:
On December 20 2011 19:23 eloist wrote:
On December 20 2011 19:20 stormfoxSC wrote:
On December 20 2011 18:58 eloist wrote:
On December 20 2011 17:28 snowbird wrote:
[quote]

It was in fact explicitly stated when GSL November stated (that they would not be included).

It was nested in a statement about the 2012 season and somewhat indirectly so. Why do I need to look to the 2012 setup to know that the last of 2011 does in fact differ from all the other seasons and tickets in 2011? I bought all the tickets Gom ever offered from the very beginning. You might take me for an informed customer but I in fact had no idea.

The information was there, somewhere, sure. Given all that you shouldn't really be surprised that people feel tricked, however.

"Why do I need to read publicly posted information to be informed about things I want to be informed about?" Are you serious, man?

GOM announces new format, people don't bother to read and then get upset months later when they realize there's a new format and they didn't bother learning more about it. /facepalm

I bought a 2011 ticket, didn't care about 2012 yet. If you think this is all good and kosher, fine. No need to be this hostile about it by calling me an idiot.

I never used the word "idiot", let alone call you anything. Please stop being overdramatic and fallacious, both toward myself and toward GOM. You're the one that blindly purchased a product without reading what you got out of it when GOM announced changes had been made. That's on you entirely.

Yeah I bought the ticket blindly because I am a returning customer as I said. I don't explicitly go to make sure that the 2012 model of my car still comes with wheels when I go buy it because I liked the previous model. Gom makes me confirm that I am aware of bandwidth issues every single time I go buy a ticket. No reason for them not do this for these changes.

Plus, the new format is still confusing. If you go to http://www.gomtv.net/2012gsls1/ , it still shows up and down matches in the 2011 format. I bought a 2011 ticket, so what gives?

I am not even mad, watching the free stream as I am typing this. More annoyed that this is getting so complicated than anything. Haven't bought a 2012 ticket yet because I have no clue what's up with the GSTL. And as this shows, I should better make sure that I do before I buy I guess.

That's a terrible analogy, since GOM has plastered news about the new format all over their site since October. To try and fit your analogy, it'd be more like the car dealership having huge banners hanging everywhere saying "NEW CAR DESIGN: HOVER CARS" with the sub caption "No more wheels" and brochures readily available. Why would you still go and buy a hover car expecting it to have wheels? "I didn't look at the banners or brochures when I walked into the dealership because I liked last year's model" isn't really a valid argument.

It's also silly to suggest GOM plaster the information in even more places on their site than they already have; if you didn't see it as is, you wouldn't have seen it no matter how many more places it was displayed.

New format isn't confusing at all. You don't have a "2011 ticket", since there weren't year-long tickets for 2011; you do have a GSL November ticket, which GOM announced back in October would not have Up&Down matches due to the switch to the new 2012 format. The graphic compares the standard 2011 GSL format to the new 2012 GSL format, while GSL November had a unique hybrid-ish format that compared more closely to the 2012 format (all of which is explained in GOM announcements), so it can be considered an outlier.

edit: I bought the yearly 2012 premium ticket under the assumption that GSTL will end up being separate, based on the little table that GOM has provided. If it ends up getting included in my premium ticket, then that's just a bonus to me.


a good analogy would be a new car, coming as a direct sequel to a previous one. the new deal not including 30% of the car and that being stated in fine printing.

Except, again, it's not fine print. GOM announced all over the place, including on Team Liquid, the changes to GSL November prior to the tournament's start. I guess this is one of those "you can lead a horse to water, but you can't make it drink" scenarios. GOM can shove the information in your face as much as it wants, but it can't make you read it.

Except they didn't shove it. They put it in few words in the middle of the wall of text and also made the picture about new format without clearly showing up/down are part of next season. And all this while knowing that up/down up until that moment were part of current season.

Not to mention this change itself is stupid. If I figured it out back then I would have complained then about it. Code A is now only to find out 12 new/old Code S members. And Up/down is to find out 10 more new/old Code S members. By what logic is one of those part of one season and one part of next?!

It was a featured item on GOM's homepage at the time, it was featured on the GOMnibus announcement box, shown on many pages of the site, covered by sites such as TL, etc. Explain to me how they could have done better.

I really can't understand how you're confused by the 2012 GSL format. I recommend you actually read it, since your complaints imply you didn't do so before (otherwise you would have known about these changes back in October).
Twitter: @iamcaustic
-Archangel-
Profile Joined May 2010
Croatia7457 Posts
December 20 2011 12:12 GMT
#136
On December 20 2011 21:09 stormfoxSC wrote:
Show nested quote +
On December 20 2011 20:51 -Archangel- wrote:
On December 20 2011 20:41 stormfoxSC wrote:
On December 20 2011 20:30 Soma.bokforlag wrote:
the thing that is most confusing is the "UP AND DOWN MATCHES" section under videos and the text "context coming soon"

and of course the graphics.

On December 20 2011 20:02 stormfoxSC wrote:
On December 20 2011 19:37 eloist wrote:
On December 20 2011 19:27 stormfoxSC wrote:
On December 20 2011 19:23 eloist wrote:
On December 20 2011 19:20 stormfoxSC wrote:
On December 20 2011 18:58 eloist wrote:
[quote]
It was nested in a statement about the 2012 season and somewhat indirectly so. Why do I need to look to the 2012 setup to know that the last of 2011 does in fact differ from all the other seasons and tickets in 2011? I bought all the tickets Gom ever offered from the very beginning. You might take me for an informed customer but I in fact had no idea.

The information was there, somewhere, sure. Given all that you shouldn't really be surprised that people feel tricked, however.

"Why do I need to read publicly posted information to be informed about things I want to be informed about?" Are you serious, man?

GOM announces new format, people don't bother to read and then get upset months later when they realize there's a new format and they didn't bother learning more about it. /facepalm

I bought a 2011 ticket, didn't care about 2012 yet. If you think this is all good and kosher, fine. No need to be this hostile about it by calling me an idiot.

I never used the word "idiot", let alone call you anything. Please stop being overdramatic and fallacious, both toward myself and toward GOM. You're the one that blindly purchased a product without reading what you got out of it when GOM announced changes had been made. That's on you entirely.

Yeah I bought the ticket blindly because I am a returning customer as I said. I don't explicitly go to make sure that the 2012 model of my car still comes with wheels when I go buy it because I liked the previous model. Gom makes me confirm that I am aware of bandwidth issues every single time I go buy a ticket. No reason for them not do this for these changes.

Plus, the new format is still confusing. If you go to http://www.gomtv.net/2012gsls1/ , it still shows up and down matches in the 2011 format. I bought a 2011 ticket, so what gives?

I am not even mad, watching the free stream as I am typing this. More annoyed that this is getting so complicated than anything. Haven't bought a 2012 ticket yet because I have no clue what's up with the GSTL. And as this shows, I should better make sure that I do before I buy I guess.

That's a terrible analogy, since GOM has plastered news about the new format all over their site since October. To try and fit your analogy, it'd be more like the car dealership having huge banners hanging everywhere saying "NEW CAR DESIGN: HOVER CARS" with the sub caption "No more wheels" and brochures readily available. Why would you still go and buy a hover car expecting it to have wheels? "I didn't look at the banners or brochures when I walked into the dealership because I liked last year's model" isn't really a valid argument.

It's also silly to suggest GOM plaster the information in even more places on their site than they already have; if you didn't see it as is, you wouldn't have seen it no matter how many more places it was displayed.

New format isn't confusing at all. You don't have a "2011 ticket", since there weren't year-long tickets for 2011; you do have a GSL November ticket, which GOM announced back in October would not have Up&Down matches due to the switch to the new 2012 format. The graphic compares the standard 2011 GSL format to the new 2012 GSL format, while GSL November had a unique hybrid-ish format that compared more closely to the 2012 format (all of which is explained in GOM announcements), so it can be considered an outlier.

edit: I bought the yearly 2012 premium ticket under the assumption that GSTL will end up being separate, based on the little table that GOM has provided. If it ends up getting included in my premium ticket, then that's just a bonus to me.


a good analogy would be a new car, coming as a direct sequel to a previous one. the new deal not including 30% of the car and that being stated in fine printing.

Except, again, it's not fine print. GOM announced all over the place, including on Team Liquid, the changes to GSL November prior to the tournament's start. I guess this is one of those "you can lead a horse to water, but you can't make it drink" scenarios. GOM can shove the information in your face as much as it wants, but it can't make you read it.

Except they didn't shove it. They put it in few words in the middle of the wall of text and also made the picture about new format without clearly showing up/down are part of next season. And all this while knowing that up/down up until that moment were part of current season.

Not to mention this change itself is stupid. If I figured it out back then I would have complained then about it. Code A is now only to find out 12 new/old Code S members. And Up/down is to find out 10 more new/old Code S members. By what logic is one of those part of one season and one part of next?!

It was a featured item on GOM's homepage at the time, it was featured on the GOMnibus announcement box, shown on many pages of the site, covered by sites such as TL, etc. Explain to me how they could have done better.

I really can't understand how you're confused by the 2012 GSL format. I recommend you actually read it, since your complaints imply you didn't do so before (otherwise you would have known about these changes back in October).

Why do I need to explain myself again? Just read what I already written (and others). There is nothing more to add here.
iamcaustic
Profile Blog Joined May 2011
Canada1509 Posts
December 20 2011 12:21 GMT
#137
On December 20 2011 21:01 -Archangel- wrote:
Show nested quote +
On December 20 2011 20:55 stormfoxSC wrote:
On December 20 2011 20:52 -Archangel- wrote:
On December 20 2011 20:43 stormfoxSC wrote:
On December 20 2011 20:31 -Archangel- wrote:
On December 20 2011 19:24 Zzoram wrote:
Well they're giving free HQ live stream as a half-way for people upset about it not being part of GSL Nov 2011.

So, they are giving away free HQ for who? US kids without jobs that can stay up until 7AM? Do they buy the ticket?
Or maybe for EU kids without jobs that watch it from 10 AM to 2PM when all others in Europe are working? Do they buy the ticket? No, we who can only watch VODs buy the ticket. I don't care they gave a free gift to people that don't pay and screwed over all the paying customers.

I have a 9-5 job and I'm watching the HQ stream right now. There are also many other timezones than just in NA and EU; SEA immediately comes to mind, which would have access to the stream at a reasonable time.

Good for you, most people would get fired for doing that. You are 0.1%

Why would I get fired for doing what I want in my free time? It's 3:54 a.m. here right now.

Ah sorry, I assumed you were talking about watching during working time. Ok, then you plan to work after sleeping 4-5 hours? And you think if you do that whole week it will not affect your working performance? and that you boss will not notice this?

There are people who function fine on little sleep. Going to sleep early (e.g. 6 p.m.) and waking up to watch GSL at 1:10 a.m. is also a perfectly viable option. Further, there's absolutely nothing forcing me to stay up every night of the week. Sometimes I don't end up watching some matches and simply look at the results on Liquipedia. Also, I purchased a 2012 yearly premium ticket (mentioned earlier in the thread), so I technically have access to the 2012 GSL Season 1 Up&Down VODs if I feel like doing that. One of the benefits of actually being a paying customer.

None of that even addresses the reality that many time zones allow for perfectly acceptable GSL viewing times, SEA in particular.
Twitter: @iamcaustic
iamcaustic
Profile Blog Joined May 2011
Canada1509 Posts
December 20 2011 12:22 GMT
#138
On December 20 2011 21:12 -Archangel- wrote:
Show nested quote +
On December 20 2011 21:09 stormfoxSC wrote:
On December 20 2011 20:51 -Archangel- wrote:
On December 20 2011 20:41 stormfoxSC wrote:
On December 20 2011 20:30 Soma.bokforlag wrote:
the thing that is most confusing is the "UP AND DOWN MATCHES" section under videos and the text "context coming soon"

and of course the graphics.

On December 20 2011 20:02 stormfoxSC wrote:
On December 20 2011 19:37 eloist wrote:
On December 20 2011 19:27 stormfoxSC wrote:
On December 20 2011 19:23 eloist wrote:
On December 20 2011 19:20 stormfoxSC wrote:
[quote]
"Why do I need to read publicly posted information to be informed about things I want to be informed about?" Are you serious, man?

GOM announces new format, people don't bother to read and then get upset months later when they realize there's a new format and they didn't bother learning more about it. /facepalm

I bought a 2011 ticket, didn't care about 2012 yet. If you think this is all good and kosher, fine. No need to be this hostile about it by calling me an idiot.

I never used the word "idiot", let alone call you anything. Please stop being overdramatic and fallacious, both toward myself and toward GOM. You're the one that blindly purchased a product without reading what you got out of it when GOM announced changes had been made. That's on you entirely.

Yeah I bought the ticket blindly because I am a returning customer as I said. I don't explicitly go to make sure that the 2012 model of my car still comes with wheels when I go buy it because I liked the previous model. Gom makes me confirm that I am aware of bandwidth issues every single time I go buy a ticket. No reason for them not do this for these changes.

Plus, the new format is still confusing. If you go to http://www.gomtv.net/2012gsls1/ , it still shows up and down matches in the 2011 format. I bought a 2011 ticket, so what gives?

I am not even mad, watching the free stream as I am typing this. More annoyed that this is getting so complicated than anything. Haven't bought a 2012 ticket yet because I have no clue what's up with the GSTL. And as this shows, I should better make sure that I do before I buy I guess.

That's a terrible analogy, since GOM has plastered news about the new format all over their site since October. To try and fit your analogy, it'd be more like the car dealership having huge banners hanging everywhere saying "NEW CAR DESIGN: HOVER CARS" with the sub caption "No more wheels" and brochures readily available. Why would you still go and buy a hover car expecting it to have wheels? "I didn't look at the banners or brochures when I walked into the dealership because I liked last year's model" isn't really a valid argument.

It's also silly to suggest GOM plaster the information in even more places on their site than they already have; if you didn't see it as is, you wouldn't have seen it no matter how many more places it was displayed.

New format isn't confusing at all. You don't have a "2011 ticket", since there weren't year-long tickets for 2011; you do have a GSL November ticket, which GOM announced back in October would not have Up&Down matches due to the switch to the new 2012 format. The graphic compares the standard 2011 GSL format to the new 2012 GSL format, while GSL November had a unique hybrid-ish format that compared more closely to the 2012 format (all of which is explained in GOM announcements), so it can be considered an outlier.

edit: I bought the yearly 2012 premium ticket under the assumption that GSTL will end up being separate, based on the little table that GOM has provided. If it ends up getting included in my premium ticket, then that's just a bonus to me.


a good analogy would be a new car, coming as a direct sequel to a previous one. the new deal not including 30% of the car and that being stated in fine printing.

Except, again, it's not fine print. GOM announced all over the place, including on Team Liquid, the changes to GSL November prior to the tournament's start. I guess this is one of those "you can lead a horse to water, but you can't make it drink" scenarios. GOM can shove the information in your face as much as it wants, but it can't make you read it.

Except they didn't shove it. They put it in few words in the middle of the wall of text and also made the picture about new format without clearly showing up/down are part of next season. And all this while knowing that up/down up until that moment were part of current season.

Not to mention this change itself is stupid. If I figured it out back then I would have complained then about it. Code A is now only to find out 12 new/old Code S members. And Up/down is to find out 10 more new/old Code S members. By what logic is one of those part of one season and one part of next?!

It was a featured item on GOM's homepage at the time, it was featured on the GOMnibus announcement box, shown on many pages of the site, covered by sites such as TL, etc. Explain to me how they could have done better.

I really can't understand how you're confused by the 2012 GSL format. I recommend you actually read it, since your complaints imply you didn't do so before (otherwise you would have known about these changes back in October).

Why do I need to explain myself again? Just read what I already written (and others). There is nothing more to add here.

Your whole argument is that you saw GOM plaster the new format announcement all over the place and didn't actually bother reading it, and therefore it's somehow GOM's fault. Forgive me for having no sympathy.
Twitter: @iamcaustic
blackbrrd
Profile Joined September 2010
Norway477 Posts
December 20 2011 12:35 GMT
#139
On December 20 2011 21:22 stormfoxSC wrote:
Show nested quote +
On December 20 2011 21:12 -Archangel- wrote:
On December 20 2011 21:09 stormfoxSC wrote:
On December 20 2011 20:51 -Archangel- wrote:
On December 20 2011 20:41 stormfoxSC wrote:
On December 20 2011 20:30 Soma.bokforlag wrote:
the thing that is most confusing is the "UP AND DOWN MATCHES" section under videos and the text "context coming soon"

and of course the graphics.

On December 20 2011 20:02 stormfoxSC wrote:
On December 20 2011 19:37 eloist wrote:
On December 20 2011 19:27 stormfoxSC wrote:
On December 20 2011 19:23 eloist wrote:
[quote]
I bought a 2011 ticket, didn't care about 2012 yet. If you think this is all good and kosher, fine. No need to be this hostile about it by calling me an idiot.

I never used the word "idiot", let alone call you anything. Please stop being overdramatic and fallacious, both toward myself and toward GOM. You're the one that blindly purchased a product without reading what you got out of it when GOM announced changes had been made. That's on you entirely.

Yeah I bought the ticket blindly because I am a returning customer as I said. I don't explicitly go to make sure that the 2012 model of my car still comes with wheels when I go buy it because I liked the previous model. Gom makes me confirm that I am aware of bandwidth issues every single time I go buy a ticket. No reason for them not do this for these changes.

Plus, the new format is still confusing. If you go to http://www.gomtv.net/2012gsls1/ , it still shows up and down matches in the 2011 format. I bought a 2011 ticket, so what gives?

I am not even mad, watching the free stream as I am typing this. More annoyed that this is getting so complicated than anything. Haven't bought a 2012 ticket yet because I have no clue what's up with the GSTL. And as this shows, I should better make sure that I do before I buy I guess.

That's a terrible analogy, since GOM has plastered news about the new format all over their site since October. To try and fit your analogy, it'd be more like the car dealership having huge banners hanging everywhere saying "NEW CAR DESIGN: HOVER CARS" with the sub caption "No more wheels" and brochures readily available. Why would you still go and buy a hover car expecting it to have wheels? "I didn't look at the banners or brochures when I walked into the dealership because I liked last year's model" isn't really a valid argument.

It's also silly to suggest GOM plaster the information in even more places on their site than they already have; if you didn't see it as is, you wouldn't have seen it no matter how many more places it was displayed.

New format isn't confusing at all. You don't have a "2011 ticket", since there weren't year-long tickets for 2011; you do have a GSL November ticket, which GOM announced back in October would not have Up&Down matches due to the switch to the new 2012 format. The graphic compares the standard 2011 GSL format to the new 2012 GSL format, while GSL November had a unique hybrid-ish format that compared more closely to the 2012 format (all of which is explained in GOM announcements), so it can be considered an outlier.

edit: I bought the yearly 2012 premium ticket under the assumption that GSTL will end up being separate, based on the little table that GOM has provided. If it ends up getting included in my premium ticket, then that's just a bonus to me.


a good analogy would be a new car, coming as a direct sequel to a previous one. the new deal not including 30% of the car and that being stated in fine printing.

Except, again, it's not fine print. GOM announced all over the place, including on Team Liquid, the changes to GSL November prior to the tournament's start. I guess this is one of those "you can lead a horse to water, but you can't make it drink" scenarios. GOM can shove the information in your face as much as it wants, but it can't make you read it.

Except they didn't shove it. They put it in few words in the middle of the wall of text and also made the picture about new format without clearly showing up/down are part of next season. And all this while knowing that up/down up until that moment were part of current season.

Not to mention this change itself is stupid. If I figured it out back then I would have complained then about it. Code A is now only to find out 12 new/old Code S members. And Up/down is to find out 10 more new/old Code S members. By what logic is one of those part of one season and one part of next?!

It was a featured item on GOM's homepage at the time, it was featured on the GOMnibus announcement box, shown on many pages of the site, covered by sites such as TL, etc. Explain to me how they could have done better.

I really can't understand how you're confused by the 2012 GSL format. I recommend you actually read it, since your complaints imply you didn't do so before (otherwise you would have known about these changes back in October).

Why do I need to explain myself again? Just read what I already written (and others). There is nothing more to add here.

Your whole argument is that you saw GOM plaster the new format announcement all over the place and didn't actually bother reading it, and therefore it's somehow GOM's fault. Forgive me for having no sympathy.

I did read the format, but it was not apparent to me that the up/down matches was not part of the GSL November ticket, and it's pretty strange since every other tournament will have up/down matches?

I bought the GSL 2012 ticket, so there are no problems for me, but I think GomTV should give the up down matches playing now in december 2011 to the buyers of the GSL Nov ticket.

(I am talking about the VODS which are the reasons I am buying the tickets, my employer wouldn't be too impressed if I used 4 hours of each workday watching GSL.)
figq
Profile Blog Joined May 2010
12519 Posts
December 20 2011 12:42 GMT
#140
On December 20 2011 17:57 -Archangel- wrote:
Show nested quote +
On December 20 2011 17:12 figq wrote:
From OP:
On December 20 2011 04:05 Soma.bokforlag wrote:
edit:

seems there had been a post in the forums on goms webpage about this, so i was wrong

On December 20 2011 04:47 Hibahihi wrote:
It seems like this week up and down is part of the next season in 2012.
http://www.gomtv.net/forum/view.gom?topicid=208740&cid=0&kind=8

Up&Down Matches
A total of 30 players will compete for 10 spots in Code S. These players consist of 16 players who lost in the Code A Ro 32, 12 players who lost in the Code A Ro24 and 2 seeded players.
5 groups of 6 people will be formed. All players in a group play each other. The Top 2 of each group will advance to Code S, the rest will be Code A for next season. For the 2012 series the season now always starts with the Up&Down matches, the first season of 2012 will therefore begin in late December of 2011 with the first batch of Up&Down matches.


i feel tricked though.. but i guess this is to be expected
You shouldn't feel tricked. There's also the official GSL November Announcement:
http://www.gomtv.net/2011gslsponsors7/news/66481

It clarifies that the format will be changed significantly starting from November ("completely revamped format"). From this point on, any expectation based on how the format was in previous seasons should be abandoned and further info to be expected and sought, as posted there.

Lol, you link says nothing about changes to ticket system.
A ticket is for a season - what more do you need to know about the ticket? o_O The link announces revamped format of the season. That may involve fewer games televised and whatnot.

If anything I would only protest that the same price now applied to fewer televised matches. I counted them, and in October they were 116, while in November 100 (counting 2 cancelled of CoCa's). But even this isn't a huge difference, and in the new year the format will be full again.
If you stand next to my head, you can hear the ocean. - Day[9]
eloist
Profile Joined September 2010
United States1017 Posts
Last Edited: 2011-12-20 13:16:54
December 20 2011 13:14 GMT
#141
On December 20 2011 21:22 stormfoxSC wrote:
Show nested quote +
On December 20 2011 21:12 -Archangel- wrote:
On December 20 2011 21:09 stormfoxSC wrote:
On December 20 2011 20:51 -Archangel- wrote:
On December 20 2011 20:41 stormfoxSC wrote:
On December 20 2011 20:30 Soma.bokforlag wrote:
the thing that is most confusing is the "UP AND DOWN MATCHES" section under videos and the text "context coming soon"

and of course the graphics.

On December 20 2011 20:02 stormfoxSC wrote:
On December 20 2011 19:37 eloist wrote:
On December 20 2011 19:27 stormfoxSC wrote:
On December 20 2011 19:23 eloist wrote:
[quote]
I bought a 2011 ticket, didn't care about 2012 yet. If you think this is all good and kosher, fine. No need to be this hostile about it by calling me an idiot.

I never used the word "idiot", let alone call you anything. Please stop being overdramatic and fallacious, both toward myself and toward GOM. You're the one that blindly purchased a product without reading what you got out of it when GOM announced changes had been made. That's on you entirely.

Yeah I bought the ticket blindly because I am a returning customer as I said. I don't explicitly go to make sure that the 2012 model of my car still comes with wheels when I go buy it because I liked the previous model. Gom makes me confirm that I am aware of bandwidth issues every single time I go buy a ticket. No reason for them not do this for these changes.

Plus, the new format is still confusing. If you go to http://www.gomtv.net/2012gsls1/ , it still shows up and down matches in the 2011 format. I bought a 2011 ticket, so what gives?

I am not even mad, watching the free stream as I am typing this. More annoyed that this is getting so complicated than anything. Haven't bought a 2012 ticket yet because I have no clue what's up with the GSTL. And as this shows, I should better make sure that I do before I buy I guess.

That's a terrible analogy, since GOM has plastered news about the new format all over their site since October. To try and fit your analogy, it'd be more like the car dealership having huge banners hanging everywhere saying "NEW CAR DESIGN: HOVER CARS" with the sub caption "No more wheels" and brochures readily available. Why would you still go and buy a hover car expecting it to have wheels? "I didn't look at the banners or brochures when I walked into the dealership because I liked last year's model" isn't really a valid argument.

It's also silly to suggest GOM plaster the information in even more places on their site than they already have; if you didn't see it as is, you wouldn't have seen it no matter how many more places it was displayed.

New format isn't confusing at all. You don't have a "2011 ticket", since there weren't year-long tickets for 2011; you do have a GSL November ticket, which GOM announced back in October would not have Up&Down matches due to the switch to the new 2012 format. The graphic compares the standard 2011 GSL format to the new 2012 GSL format, while GSL November had a unique hybrid-ish format that compared more closely to the 2012 format (all of which is explained in GOM announcements), so it can be considered an outlier.

edit: I bought the yearly 2012 premium ticket under the assumption that GSTL will end up being separate, based on the little table that GOM has provided. If it ends up getting included in my premium ticket, then that's just a bonus to me.


a good analogy would be a new car, coming as a direct sequel to a previous one. the new deal not including 30% of the car and that being stated in fine printing.

Except, again, it's not fine print. GOM announced all over the place, including on Team Liquid, the changes to GSL November prior to the tournament's start. I guess this is one of those "you can lead a horse to water, but you can't make it drink" scenarios. GOM can shove the information in your face as much as it wants, but it can't make you read it.

Except they didn't shove it. They put it in few words in the middle of the wall of text and also made the picture about new format without clearly showing up/down are part of next season. And all this while knowing that up/down up until that moment were part of current season.

Not to mention this change itself is stupid. If I figured it out back then I would have complained then about it. Code A is now only to find out 12 new/old Code S members. And Up/down is to find out 10 more new/old Code S members. By what logic is one of those part of one season and one part of next?!

It was a featured item on GOM's homepage at the time, it was featured on the GOMnibus announcement box, shown on many pages of the site, covered by sites such as TL, etc. Explain to me how they could have done better.

I really can't understand how you're confused by the 2012 GSL format. I recommend you actually read it, since your complaints imply you didn't do so before (otherwise you would have known about these changes back in October).

Why do I need to explain myself again? Just read what I already written (and others). There is nothing more to add here.

Your whole argument is that you saw GOM plaster the new format announcement all over the place and didn't actually bother reading it, and therefore it's somehow GOM's fault. Forgive me for having no sympathy.

Yadda yadda, here we go again. It says 2012, it affects Nov 2011. How is that not confusing right from the start.
-Archangel-
Profile Joined May 2010
Croatia7457 Posts
December 20 2011 13:42 GMT
#142
On December 20 2011 21:42 figq wrote:
Show nested quote +
On December 20 2011 17:57 -Archangel- wrote:
On December 20 2011 17:12 figq wrote:
From OP:
On December 20 2011 04:05 Soma.bokforlag wrote:
edit:

seems there had been a post in the forums on goms webpage about this, so i was wrong

On December 20 2011 04:47 Hibahihi wrote:
It seems like this week up and down is part of the next season in 2012.
http://www.gomtv.net/forum/view.gom?topicid=208740&cid=0&kind=8

Up&Down Matches
A total of 30 players will compete for 10 spots in Code S. These players consist of 16 players who lost in the Code A Ro 32, 12 players who lost in the Code A Ro24 and 2 seeded players.
5 groups of 6 people will be formed. All players in a group play each other. The Top 2 of each group will advance to Code S, the rest will be Code A for next season. For the 2012 series the season now always starts with the Up&Down matches, the first season of 2012 will therefore begin in late December of 2011 with the first batch of Up&Down matches.


i feel tricked though.. but i guess this is to be expected
You shouldn't feel tricked. There's also the official GSL November Announcement:
http://www.gomtv.net/2011gslsponsors7/news/66481

It clarifies that the format will be changed significantly starting from November ("completely revamped format"). From this point on, any expectation based on how the format was in previous seasons should be abandoned and further info to be expected and sought, as posted there.

Lol, you link says nothing about changes to ticket system.
A ticket is for a season - what more do you need to know about the ticket? o_O The link announces revamped format of the season. That may involve fewer games televised and whatnot.

If anything I would only protest that the same price now applied to fewer televised matches. I counted them, and in October they were 116, while in November 100 (counting 2 cancelled of CoCa's). But even this isn't a huge difference, and in the new year the format will be full again.

And a season until that month was including up/down matches. And by looking at the big picture of the new system at the top up/down look like part of same season. Why would I bother looking around to make sure this is not true? I was trusting Gom to inform me if something as important as this was changed. But they mislead me. They put a picture that says one thing and a bit of text in the wall of text that says something else. When I look back should I have read it all? Yes, I should have. But still realizing this now I don't consider it only my fault for the reasons stated above.
What, GOM has now became the standard bank where they screw you over whenever they can and then tell you "Why didn't you read the fine print?" I am not going to do business with a company like that. I already cannot avoid using banks in today time, I don't need to make the same deal with a entertainment company for a fringe product.
shoshido
Profile Joined December 2011
6 Posts
Last Edited: 2011-12-20 19:54:54
December 20 2011 19:53 GMT
#143
Agreed...it's not the fact that I'm crying about the up and down matches..it's the fact that i've been a paying customer from the beginning and they just change the rules from under my nose...I bought a ticket with the assumption that up and downs came with the package...I was excited to watch them after blizzard cup..(and yes i did buy blizzard cup). But I find out I have to pay for what I expected to get..


Especially at a time like this when they're raising their prices and are trying to promote a yearly pass...bad move on them...they lost a lot of paying customers...I for one do not like the feeling of being jerked around so I will simply not pay for anything GOM related unless they mend relationships with their dissatisfied customers.


Again I am not crying about not having the vods...I am just shocked at how they chose money over customer loyalty.


And the people defending GOM....good for you..they need people who are easily manipulated...sometimes you need to step back and see what's going on here....you don't realize that some people have smaller budgets...Are really careful with their money....GOM thinks the world is an endless "$" sign... so I hope this makes them get a reality check..


I'm pretty sure if they didn't do this..they would've made over "$1000" dollars from me no question...20 dollars each month for as long as sc2 is hot....Now they're going to lose "$1000"x god knows how many customers



Good day...
iamcaustic
Profile Blog Joined May 2011
Canada1509 Posts
December 20 2011 19:53 GMT
#144
On December 20 2011 22:42 -Archangel- wrote:
Show nested quote +
On December 20 2011 21:42 figq wrote:
On December 20 2011 17:57 -Archangel- wrote:
On December 20 2011 17:12 figq wrote:
From OP:
On December 20 2011 04:05 Soma.bokforlag wrote:
edit:

seems there had been a post in the forums on goms webpage about this, so i was wrong

On December 20 2011 04:47 Hibahihi wrote:
It seems like this week up and down is part of the next season in 2012.
http://www.gomtv.net/forum/view.gom?topicid=208740&cid=0&kind=8

Up&Down Matches
A total of 30 players will compete for 10 spots in Code S. These players consist of 16 players who lost in the Code A Ro 32, 12 players who lost in the Code A Ro24 and 2 seeded players.
5 groups of 6 people will be formed. All players in a group play each other. The Top 2 of each group will advance to Code S, the rest will be Code A for next season. For the 2012 series the season now always starts with the Up&Down matches, the first season of 2012 will therefore begin in late December of 2011 with the first batch of Up&Down matches.


i feel tricked though.. but i guess this is to be expected
You shouldn't feel tricked. There's also the official GSL November Announcement:
http://www.gomtv.net/2011gslsponsors7/news/66481

It clarifies that the format will be changed significantly starting from November ("completely revamped format"). From this point on, any expectation based on how the format was in previous seasons should be abandoned and further info to be expected and sought, as posted there.

Lol, you link says nothing about changes to ticket system.
A ticket is for a season - what more do you need to know about the ticket? o_O The link announces revamped format of the season. That may involve fewer games televised and whatnot.

If anything I would only protest that the same price now applied to fewer televised matches. I counted them, and in October they were 116, while in November 100 (counting 2 cancelled of CoCa's). But even this isn't a huge difference, and in the new year the format will be full again.

And a season until that month was including up/down matches. And by looking at the big picture of the new system at the top up/down look like part of same season. Why would I bother looking around to make sure this is not true? I was trusting Gom to inform me if something as important as this was changed. But they mislead me. They put a picture that says one thing and a bit of text in the wall of text that says something else. When I look back should I have read it all? Yes, I should have. But still realizing this now I don't consider it only my fault for the reasons stated above.
What, GOM has now became the standard bank where they screw you over whenever they can and then tell you "Why didn't you read the fine print?" I am not going to do business with a company like that. I already cannot avoid using banks in today time, I don't need to make the same deal with a entertainment company for a fringe product.

"Hey guys, I looked at the big pretty infographic that GOM provided to help visually clarify the changes detailed in their announcement, and didn't bother to read the actual announcement. I was misled!"

l m a o

Since when did public announcements become "fine print"? What a terrible excuse for being lazy and blaming someone else for your own mistake. People expect GOM to inform them, then brush that information off as "unclear" or "fine print that nobody reads" when the sad reality is they don't really pay attention to said information anyway, even when they're fully aware that the info has been available for months.
Twitter: @iamcaustic
shoshido
Profile Joined December 2011
6 Posts
December 20 2011 19:55 GMT
#145
On December 21 2011 04:53 stormfoxSC wrote:
Show nested quote +
On December 20 2011 22:42 -Archangel- wrote:
On December 20 2011 21:42 figq wrote:
On December 20 2011 17:57 -Archangel- wrote:
On December 20 2011 17:12 figq wrote:
From OP:
On December 20 2011 04:05 Soma.bokforlag wrote:
edit:

seems there had been a post in the forums on goms webpage about this, so i was wrong

On December 20 2011 04:47 Hibahihi wrote:
It seems like this week up and down is part of the next season in 2012.
http://www.gomtv.net/forum/view.gom?topicid=208740&cid=0&kind=8

Up&Down Matches
A total of 30 players will compete for 10 spots in Code S. These players consist of 16 players who lost in the Code A Ro 32, 12 players who lost in the Code A Ro24 and 2 seeded players.
5 groups of 6 people will be formed. All players in a group play each other. The Top 2 of each group will advance to Code S, the rest will be Code A for next season. For the 2012 series the season now always starts with the Up&Down matches, the first season of 2012 will therefore begin in late December of 2011 with the first batch of Up&Down matches.


i feel tricked though.. but i guess this is to be expected
You shouldn't feel tricked. There's also the official GSL November Announcement:
http://www.gomtv.net/2011gslsponsors7/news/66481

It clarifies that the format will be changed significantly starting from November ("completely revamped format"). From this point on, any expectation based on how the format was in previous seasons should be abandoned and further info to be expected and sought, as posted there.

Lol, you link says nothing about changes to ticket system.
A ticket is for a season - what more do you need to know about the ticket? o_O The link announces revamped format of the season. That may involve fewer games televised and whatnot.

If anything I would only protest that the same price now applied to fewer televised matches. I counted them, and in October they were 116, while in November 100 (counting 2 cancelled of CoCa's). But even this isn't a huge difference, and in the new year the format will be full again.

And a season until that month was including up/down matches. And by looking at the big picture of the new system at the top up/down look like part of same season. Why would I bother looking around to make sure this is not true? I was trusting Gom to inform me if something as important as this was changed. But they mislead me. They put a picture that says one thing and a bit of text in the wall of text that says something else. When I look back should I have read it all? Yes, I should have. But still realizing this now I don't consider it only my fault for the reasons stated above.
What, GOM has now became the standard bank where they screw you over whenever they can and then tell you "Why didn't you read the fine print?" I am not going to do business with a company like that. I already cannot avoid using banks in today time, I don't need to make the same deal with a entertainment company for a fringe product.

"Hey guys, I looked at the big pretty infographic that GOM provided to help visually clarify the changes detailed in their announcement, and didn't bother to read the actual announcement. I was misled!"

l m a o

Since when did public announcements become "fine print"? What a terrible excuse for being lazy and blaming someone else for your own mistake. People expect GOM to inform them, then brush that information off as "unclear" or "fine print that nobody reads" when the sad reality is they don't really pay attention to said information anyway, even when they're fully aware that the info has been available for months.




Are you working for GOM?
UndoneJin
Profile Joined February 2011
United States438 Posts
Last Edited: 2011-12-20 20:00:03
December 20 2011 19:58 GMT
#146
Should GOM make it available to both Nov and Jan passholders? Yes.

Will they? I don't know its certainly a possibility if enough people complain. The way they went about this was certainly not entirely honest imho.
I've been lost since the day I was born ----- You're gonna carry that weight
iamcaustic
Profile Blog Joined May 2011
Canada1509 Posts
December 20 2011 20:06 GMT
#147
On December 21 2011 04:53 shoshido wrote:
Agreed...it's not the fact that I'm crying about the up and down matches..it's the fact that i've been a paying customer from the beginning and they just change the rules from under my nose...I bought a ticket with the assumption that up and downs came with the package...I was excited to watch them after blizzard cup..(and yes i did buy blizzard cup). But I find out I have to pay for what I expected to get..


Especially at a time like this when they're raising their prices and are trying to promote a yearly pass...bad move on them...they lost a lot of paying customers...I for one do not like the feeling of being jerked around so I will simply not pay for anything GOM related unless they mend relationships with their dissatisfied customers.


Again I am not crying about not having the vods...I am just shocked at how they chose money over customer loyalty.


And the people defending GOM....good for you..they need people who are easily manipulated...sometimes you need to step back and see what's going on here....you don't realize that some people have smaller budgets...Are really careful with their money....GOM thinks the world is an endless "$" sign... so I hope this makes them get a reality check..


I'm pretty sure if they didn't do this..they would've made over "$1000" dollars from me no question...20 dollars each month for as long as sc2 is hot....Now they're going to lose "$1000"x god knows how many customers



Good day...

Joined today, first and only post made to complain about GOM. 99% sure this is a smurf account made to give the illusion that more people are upset then there actually are, over something where GOM didn't do anything wrong. The only thing people need to "step back and see" is the fact that some of them don't bother to read when they're clearly told a future product is being changed. Common sense dictates someone would look at what those changes are before making a purchasing decision.

A fool and his money are soon parted, I suppose.
Twitter: @iamcaustic
iamcaustic
Profile Blog Joined May 2011
Canada1509 Posts
December 20 2011 20:07 GMT
#148
On December 21 2011 04:55 shoshido wrote:
Show nested quote +
On December 21 2011 04:53 stormfoxSC wrote:
On December 20 2011 22:42 -Archangel- wrote:
On December 20 2011 21:42 figq wrote:
On December 20 2011 17:57 -Archangel- wrote:
On December 20 2011 17:12 figq wrote:
From OP:
On December 20 2011 04:05 Soma.bokforlag wrote:
edit:

seems there had been a post in the forums on goms webpage about this, so i was wrong

On December 20 2011 04:47 Hibahihi wrote:
It seems like this week up and down is part of the next season in 2012.
http://www.gomtv.net/forum/view.gom?topicid=208740&cid=0&kind=8

Up&Down Matches
A total of 30 players will compete for 10 spots in Code S. These players consist of 16 players who lost in the Code A Ro 32, 12 players who lost in the Code A Ro24 and 2 seeded players.
5 groups of 6 people will be formed. All players in a group play each other. The Top 2 of each group will advance to Code S, the rest will be Code A for next season. For the 2012 series the season now always starts with the Up&Down matches, the first season of 2012 will therefore begin in late December of 2011 with the first batch of Up&Down matches.


i feel tricked though.. but i guess this is to be expected
You shouldn't feel tricked. There's also the official GSL November Announcement:
http://www.gomtv.net/2011gslsponsors7/news/66481

It clarifies that the format will be changed significantly starting from November ("completely revamped format"). From this point on, any expectation based on how the format was in previous seasons should be abandoned and further info to be expected and sought, as posted there.

Lol, you link says nothing about changes to ticket system.
A ticket is for a season - what more do you need to know about the ticket? o_O The link announces revamped format of the season. That may involve fewer games televised and whatnot.

If anything I would only protest that the same price now applied to fewer televised matches. I counted them, and in October they were 116, while in November 100 (counting 2 cancelled of CoCa's). But even this isn't a huge difference, and in the new year the format will be full again.

And a season until that month was including up/down matches. And by looking at the big picture of the new system at the top up/down look like part of same season. Why would I bother looking around to make sure this is not true? I was trusting Gom to inform me if something as important as this was changed. But they mislead me. They put a picture that says one thing and a bit of text in the wall of text that says something else. When I look back should I have read it all? Yes, I should have. But still realizing this now I don't consider it only my fault for the reasons stated above.
What, GOM has now became the standard bank where they screw you over whenever they can and then tell you "Why didn't you read the fine print?" I am not going to do business with a company like that. I already cannot avoid using banks in today time, I don't need to make the same deal with a entertainment company for a fringe product.

"Hey guys, I looked at the big pretty infographic that GOM provided to help visually clarify the changes detailed in their announcement, and didn't bother to read the actual announcement. I was misled!"

l m a o

Since when did public announcements become "fine print"? What a terrible excuse for being lazy and blaming someone else for your own mistake. People expect GOM to inform them, then brush that information off as "unclear" or "fine print that nobody reads" when the sad reality is they don't really pay attention to said information anyway, even when they're fully aware that the info has been available for months.




Are you working for GOM?

No, and if I was I'd put a disclaimer. As awesome as I think it'd be working in the ESPORTS industry, I'm just a guy with a shred of common sense. If you're looking for GOM employees in this thread, there's snowbird.
Twitter: @iamcaustic
iamcaustic
Profile Blog Joined May 2011
Canada1509 Posts
December 20 2011 20:09 GMT
#149
On December 21 2011 04:58 UndoneJin wrote:
Should GOM make it available to both Nov and Jan passholders? Yes.

Will they? I don't know its certainly a possibility if enough people complain. The way they went about this was certainly not entirely honest imho.

Should they? No, they made it clear in October that there would be no Up&Down matches for GSL November. Might they do it anyway? Quite possibly, as GOM's well known for bending over backwards to make their customer base happy.
Twitter: @iamcaustic
shoshido
Profile Joined December 2011
6 Posts
December 20 2011 20:12 GMT
#150
On December 21 2011 05:06 stormfoxSC wrote:
Show nested quote +
On December 21 2011 04:53 shoshido wrote:
Agreed...it's not the fact that I'm crying about the up and down matches..it's the fact that i've been a paying customer from the beginning and they just change the rules from under my nose...I bought a ticket with the assumption that up and downs came with the package...I was excited to watch them after blizzard cup..(and yes i did buy blizzard cup). But I find out I have to pay for what I expected to get..


Especially at a time like this when they're raising their prices and are trying to promote a yearly pass...bad move on them...they lost a lot of paying customers...I for one do not like the feeling of being jerked around so I will simply not pay for anything GOM related unless they mend relationships with their dissatisfied customers.


Again I am not crying about not having the vods...I am just shocked at how they chose money over customer loyalty.


And the people defending GOM....good for you..they need people who are easily manipulated...sometimes you need to step back and see what's going on here....you don't realize that some people have smaller budgets...Are really careful with their money....GOM thinks the world is an endless "$" sign... so I hope this makes them get a reality check..


I'm pretty sure if they didn't do this..they would've made over "$1000" dollars from me no question...20 dollars each month for as long as sc2 is hot....Now they're going to lose "$1000"x god knows how many customers



Good day...

Joined today, first and only post made to complain about GOM. 99% sure this is a smurf account made to give the illusion that more people are upset then there actually are, over something where GOM didn't do anything wrong. The only thing people need to "step back and see" is the fact that some of them don't bother to read when they're clearly told a future product is being changed. Common sense dictates someone would look at what those changes are before making a purchasing decision.

A fool and his money are soon parted, I suppose.


Yeah I joined today..because I had to voice my opinion. I always read team liquid posts but never bothered posting. I guess this was an issue I had to let out. My bad for not joining 2 years earlier. And good for you, you assume everyone will read the fine print..I had no issues with it before...why now?

And what i'm trying to say is that I had a loyal customer relationship with GOM before....please read what i wrote before you keep stressing your argument of people being too lazy to read
UndoneJin
Profile Joined February 2011
United States438 Posts
December 20 2011 20:17 GMT
#151
On December 21 2011 05:09 stormfoxSC wrote:
Show nested quote +
On December 21 2011 04:58 UndoneJin wrote:
Should GOM make it available to both Nov and Jan passholders? Yes.

Will they? I don't know its certainly a possibility if enough people complain. The way they went about this was certainly not entirely honest imho.

Should they? No, they made it clear in October that there would be no Up&Down matches for GSL November. Might they do it anyway? Quite possibly, as GOM's well known for bending over backwards to make their customer base happy.


I knew Up & Downs weren't included, but I think it would be nice of them to just include U&D for both passholders because clearly, not everyone else knew (I bought Jan. already).
I've been lost since the day I was born ----- You're gonna carry that weight
shoshido
Profile Joined December 2011
6 Posts
December 20 2011 20:19 GMT
#152
On December 21 2011 05:06 stormfoxSC wrote:
Show nested quote +
On December 21 2011 04:53 shoshido wrote:
Agreed...it's not the fact that I'm crying about the up and down matches..it's the fact that i've been a paying customer from the beginning and they just change the rules from under my nose...I bought a ticket with the assumption that up and downs came with the package...I was excited to watch them after blizzard cup..(and yes i did buy blizzard cup). But I find out I have to pay for what I expected to get..


Especially at a time like this when they're raising their prices and are trying to promote a yearly pass...bad move on them...they lost a lot of paying customers...I for one do not like the feeling of being jerked around so I will simply not pay for anything GOM related unless they mend relationships with their dissatisfied customers.


Again I am not crying about not having the vods...I am just shocked at how they chose money over customer loyalty.


And the people defending GOM....good for you..they need people who are easily manipulated...sometimes you need to step back and see what's going on here....you don't realize that some people have smaller budgets...Are really careful with their money....GOM thinks the world is an endless "$" sign... so I hope this makes them get a reality check..


I'm pretty sure if they didn't do this..they would've made over "$1000" dollars from me no question...20 dollars each month for as long as sc2 is hot....Now they're going to lose "$1000"x god knows how many customers



Good day...

Joined today, first and only post made to complain about GOM. 99% sure this is a smurf account made to give the illusion that more people are upset then there actually are, over something where GOM didn't do anything wrong. The only thing people need to "step back and see" is the fact that some of them don't bother to read when they're clearly told a future product is being changed. Common sense dictates someone would look at what those changes are before making a purchasing decision.

A fool and his money are soon parted, I suppose.


If you don't believe me. Just go on Gom. I made a few posts with this account ages ago...
iamcaustic
Profile Blog Joined May 2011
Canada1509 Posts
Last Edited: 2011-12-20 20:26:16
December 20 2011 20:23 GMT
#153
On December 21 2011 05:12 shoshido wrote:
Show nested quote +
On December 21 2011 05:06 stormfoxSC wrote:
On December 21 2011 04:53 shoshido wrote:
Agreed...it's not the fact that I'm crying about the up and down matches..it's the fact that i've been a paying customer from the beginning and they just change the rules from under my nose...I bought a ticket with the assumption that up and downs came with the package...I was excited to watch them after blizzard cup..(and yes i did buy blizzard cup). But I find out I have to pay for what I expected to get..


Especially at a time like this when they're raising their prices and are trying to promote a yearly pass...bad move on them...they lost a lot of paying customers...I for one do not like the feeling of being jerked around so I will simply not pay for anything GOM related unless they mend relationships with their dissatisfied customers.


Again I am not crying about not having the vods...I am just shocked at how they chose money over customer loyalty.


And the people defending GOM....good for you..they need people who are easily manipulated...sometimes you need to step back and see what's going on here....you don't realize that some people have smaller budgets...Are really careful with their money....GOM thinks the world is an endless "$" sign... so I hope this makes them get a reality check..


I'm pretty sure if they didn't do this..they would've made over "$1000" dollars from me no question...20 dollars each month for as long as sc2 is hot....Now they're going to lose "$1000"x god knows how many customers



Good day...

Joined today, first and only post made to complain about GOM. 99% sure this is a smurf account made to give the illusion that more people are upset then there actually are, over something where GOM didn't do anything wrong. The only thing people need to "step back and see" is the fact that some of them don't bother to read when they're clearly told a future product is being changed. Common sense dictates someone would look at what those changes are before making a purchasing decision.

A fool and his money are soon parted, I suppose.


Yeah I joined today..because I had to voice my opinion. I always read team liquid posts but never bothered posting. I guess this was an issue I had to let out. My bad for not joining 2 years earlier. And good for you, you assume everyone will read the fine print..I had no issues with it before...why now?

And what i'm trying to say is that I had a loyal customer relationship with GOM before....please read what i wrote before you keep stressing your argument of people being too lazy to read

Why do you keep parroting false statements? Quit calling an announcement "fine print". It's not fine print, it's a frickin' announcement. Just take a look: http://www.gomtv.net/forum/view.gom?topicid=208740&cid=0&kind=8. It goes something like this:

+ Show Spoiler +
Intro text
GSL Format
> Intro
> Info graphic
> Code S
> Code A
> Up&Down
> Dual Tournament explanation
>Prize Money
GSTL Format
> Intro
> Info graphic
> Round 1
> Round 2
> Round 3
> Prize Money


So, what? Was the entire GSTL format portion of the announcement also "fine print" or something stupid?

Moral of the story: read announcements (NOT the same as "fine print") when it affects a purchasing decision.
Twitter: @iamcaustic
iamcaustic
Profile Blog Joined May 2011
Canada1509 Posts
December 20 2011 20:25 GMT
#154
On December 21 2011 05:17 UndoneJin wrote:
Show nested quote +
On December 21 2011 05:09 stormfoxSC wrote:
On December 21 2011 04:58 UndoneJin wrote:
Should GOM make it available to both Nov and Jan passholders? Yes.

Will they? I don't know its certainly a possibility if enough people complain. The way they went about this was certainly not entirely honest imho.

Should they? No, they made it clear in October that there would be no Up&Down matches for GSL November. Might they do it anyway? Quite possibly, as GOM's well known for bending over backwards to make their customer base happy.


I knew Up & Downs weren't included, but I think it would be nice of them to just include U&D for both passholders because clearly, not everyone else knew (I bought Jan. already).

Oh yeah, for sure it would be nice of GOM to do so, and wouldn't be surprised if they did given their amazing track record. I'm just saying they don't really have any obligation.
Twitter: @iamcaustic
Siphyo
Profile Joined April 2011
Netherlands121 Posts
Last Edited: 2011-12-20 20:32:46
December 20 2011 20:30 GMT
#155
Regardless of anything posted before, idiots like me feeling misinformed and cheated, GOM being clear about their intentions in time or not, there is something else I don't understand.

In sports, a season would start with qualifiers, continue with the regular league(s), and finish with relegation matches. That's how it worked for the GSL in the past, and thats how it makes most sense. Unless someone wants to tell me that relegation matches (why not call them code S qualifiers in the first place then, rather than up&down?) - gap - qualifiers - regular tournament is a more sensible paradigm, I think they should have kept it like this.

Without trying to sound like a delusional and angry single customer that isn't going to pay anymore: I have bought a ticket for most of the 2011 GSL seasons. I have never made much use of the VoDs, because I was able to watch the games live most of the time. I simply paid to get a slightly better quality stream, and because I wanted to support GOM in all the good they do. Now, I am considering not buying a ticket for GSL January unless I am gonna have trouble catching most of the live casts, because of this.

Snowbird comes in here and says 'yeah well we told you in advance'. Even though he is probably right, maybe its better to show some understanding about the confusion that has arisen, and promise people that paid for a full season to get a full season rather than 2/3 of a season? To attain and keep customers, making a statement once in a while about what is going on doesn't suffice. Showing some understanding should very much be part of the process. Of course I am not GOM, so I can't tell them what to do and they don't have any obligations to 'fix' this issue.
HSY - KMK - Hyomin - Yoona - Sojin | NesTea - DRG - Puzzle - Bomber - NANIWA
iamcaustic
Profile Blog Joined May 2011
Canada1509 Posts
December 20 2011 20:40 GMT
#156
On December 21 2011 05:30 Siphyo wrote:
Regardless of anything posted before, idiots like me feeling misinformed and cheated, GOM being clear about their intentions in time or not, there is something else I don't understand.

In sports, a season would start with qualifiers, continue with the regular league(s), and finish with relegation matches. That's how it worked for the GSL in the past, and thats how it makes most sense. Unless someone wants to tell me that relegation matches (why not call them code S qualifiers in the first place then, rather than up&down?) - gap - qualifiers - regular tournament is a more sensible paradigm, I think they should have kept it like this.

Without trying to sound like a delusional and angry single customer that isn't going to pay anymore: I have bought a ticket for most of the 2011 GSL seasons. I have never made much use of the VoDs, because I was able to watch the games live most of the time. I simply paid to get a slightly better quality stream, and because I wanted to support GOM in all the good they do. Now, I am considering not buying a ticket for GSL January unless I am gonna have trouble catching most of the live casts, because of this.

Snowbird comes in here and says 'yeah well we told you in advance'. Even though he is probably right, maybe its better to show some understanding about the confusion that has arisen, and promise people that paid for a full season to get a full season rather than 2/3 of a season? To attain and keep customers, making a statement once in a while about what is going on doesn't suffice. Showing some understanding should very much be part of the process. Of course I am not GOM, so I can't tell them what to do and they don't have any obligations to 'fix' this issue.

GSL is emulating something closer to the MSL (Brood War) format going into 2012. MSL has what's called the Survivor Tournament, which is quite similar in function to the GSL's Up&Down matches; people who advance qualify for the next MSL, while losers drop down. The Survivor Tournament takes place at the beginning of each MSL season (before the main tournament starts), which is what the Up&Down matches are now doing going into 2012.
Twitter: @iamcaustic
jinorazi
Profile Joined October 2004
Korea (South)4948 Posts
Last Edited: 2011-12-20 21:22:50
December 20 2011 21:16 GMT
#157
new format changes explains why its the way it is.
you guys are bummed because you guys assumed, the announcement said up/down will started with 2012 season.

too bad, move on, why the hell are people still dragging on "gom is lying" shit?

many of you guys are nitpicking every little shit to complain about. you guys are the real sleazy mofos, not gom.

people with sense understands and move on, i thank you guys.

but i will say this: it would have been nice for gom to allow free vods for past season ticket holders for this particular reason.
age: 84 | location: california | sex: 잘함
Nighthawks28
Profile Joined June 2011
United States232 Posts
December 20 2011 22:04 GMT
#158
It was dumb that the detailed info wasn't linked in the announcement section. It was in the forum section, in which most people don't read the gom forums.
-Archangel-
Profile Joined May 2010
Croatia7457 Posts
Last Edited: 2011-12-20 22:44:45
December 20 2011 22:43 GMT
#159
On December 21 2011 05:40 stormfoxSC wrote:
Show nested quote +
On December 21 2011 05:30 Siphyo wrote:
Regardless of anything posted before, idiots like me feeling misinformed and cheated, GOM being clear about their intentions in time or not, there is something else I don't understand.

In sports, a season would start with qualifiers, continue with the regular league(s), and finish with relegation matches. That's how it worked for the GSL in the past, and thats how it makes most sense. Unless someone wants to tell me that relegation matches (why not call them code S qualifiers in the first place then, rather than up&down?) - gap - qualifiers - regular tournament is a more sensible paradigm, I think they should have kept it like this.

Without trying to sound like a delusional and angry single customer that isn't going to pay anymore: I have bought a ticket for most of the 2011 GSL seasons. I have never made much use of the VoDs, because I was able to watch the games live most of the time. I simply paid to get a slightly better quality stream, and because I wanted to support GOM in all the good they do. Now, I am considering not buying a ticket for GSL January unless I am gonna have trouble catching most of the live casts, because of this.

Snowbird comes in here and says 'yeah well we told you in advance'. Even though he is probably right, maybe its better to show some understanding about the confusion that has arisen, and promise people that paid for a full season to get a full season rather than 2/3 of a season? To attain and keep customers, making a statement once in a while about what is going on doesn't suffice. Showing some understanding should very much be part of the process. Of course I am not GOM, so I can't tell them what to do and they don't have any obligations to 'fix' this issue.

GSL is emulating something closer to the MSL (Brood War) format going into 2012. MSL has what's called the Survivor Tournament, which is quite similar in function to the GSL's Up&Down matches; people who advance qualify for the next MSL, while losers drop down. The Survivor Tournament takes place at the beginning of each MSL season (before the main tournament starts), which is what the Up&Down matches are now doing going into 2012.

This is not true. Code A is same as Up/Down but 12 advance and it is single elimination compared to 10 advancing through group play. I doubt MSL has its Survivor half in one season and half in another.
Assirra
Profile Joined August 2010
Belgium4169 Posts
December 20 2011 23:54 GMT
#160
On December 21 2011 07:04 Nighthawks28 wrote:
It was dumb that the detailed info wasn't linked in the announcement section. It was in the forum section, in which most people don't read the gom forums.

I don't get this kind of excuses.
It's like being mad you never got a invitation to something because it was send in a letter and not directly over the phone.
The forums are there for a reason, if you choose to ignore whose fault is it exactly?
eScaper-tsunami
Profile Blog Joined July 2009
Canada313 Posts
December 20 2011 23:57 GMT
#161
Just curious about the OP's attitude... When did GOM ever promise up and down games to be included in November Ticket? You made that assumption even though it was clearly stated it won't be included, decided to have the expectation and then came disappointment....
Anyway GOM never lied/tricked/mocked/deceived you, click on the schedule under GSL November or link below:
http://www.gomtv.net/schedule/index.gom?year=2011&month=10&date=27&leagueid=25301
Clearly says, 11.10~12.07 and schedule was given to you before hand. Should pay attention and read more carefully next time.
RuhRoh is my herO
Nighthawks28
Profile Joined June 2011
United States232 Posts
December 21 2011 03:33 GMT
#162
On December 21 2011 08:54 Assirra wrote:
Show nested quote +
On December 21 2011 07:04 Nighthawks28 wrote:
It was dumb that the detailed info wasn't linked in the announcement section. It was in the forum section, in which most people don't read the gom forums.

I don't get this kind of excuses.
It's like being mad you never got a invitation to something because it was send in a letter and not directly over the phone.
The forums are there for a reason, if you choose to ignore whose fault is it exactly?


That's a terrible comparison lol. And it's completely normal for people to not read the forum sections of those types of sites b/c they expect the major information would have already been in the announcement section. Majority of people usually just visit the main SC2 forums, which are TL and reddit. I read the MLG news section but never the MLG forums (if MLG altered their method of gold passes, I expect that they post it on their news section too and not simply hidden in their forums or they put the changes at the payment section of the passes). I rarely visit the battle.net forums but I do visit the main SC2 page to see announcements. And I do look at the gom announcement section but not the gom forums.

Gom should've linked the format details in their announcement section of GSL Nov (they later linked it when they made the GSL 2012 season 1 section not too long ago).

I don't think it's a big deal but I do believe they should have attempted to make it more clear to people since everyone is use to having up/down w/ their tickets (or they should've had up/down w/ GSL Nov and GSL 2012 season 1 tickets). You can tell that many people were confused about not having the up/down in their GSL Nov ticket. Next to the giant image of GSL Nov format on the league page (which shows up/down matches), they could've put *GSL Nov ticket does not actually include Up/Down matches.

Again, I don't think it's a big deal. I didn't even buy it. My friend did though and he was quite confused about not having up/down.
snowbird
Profile Blog Joined October 2005
Germany2044 Posts
Last Edited: 2011-12-21 11:06:08
December 21 2011 11:03 GMT
#163
Good news:

Dear GOMTV.net users,

the GSL format has been completely revamped for our 2012 series. It now runs for over 8 weeks and includes almost double the amount of possible sets.
In line with this change, the Up&Down matches have been moved to the beginning of the season. Therefore GSL Season 1 will be beginning on December 19th with the Up&Down matches. These matches are not part of GSL November.

We have announced this change at the beginning of GSL November in late October in this thread: http://www.gomtv.net/forum/view.gom?topicid=208740&cid=0&kind=8
The original post has been edited as new information regarding the format have been confirmed and released in increments, the information that the Up&Down matches will not be part of GSL November has however always been there.

We have however noticed that, while the information was available in our announcement forum, many users were unaware of this change and assumed that the Up&Down matches were a part of GSL November as has been the case for previous seasons. It was not our intention to mislead our users and we have therefore decided to give GSL November ticket holders access to the 2012 GSL Season 1 Up&Down matches. GSL November ticket holders will be able to watch the Up&Down VODs at the GSL November videos page soon: http://www.gomtv.net/2011gslsponsors7/vod/?order=&ltype=64&stype=

Meanwhile everyone may enjoy the Up&Down matches live stream for free in HQ until Friday 23rd as a little teaser for our first round of Code S of the new season starting in early January!

Thank you and happy holidays!
GOMTV.net


Original post: http://www.gomtv.net/forum/view.gom?topicid=213972&cid=0&kind=8
@riotsnowbird
snowbird
Profile Blog Joined October 2005
Germany2044 Posts
Last Edited: 2011-12-21 11:07:14
December 21 2011 11:03 GMT
#164
Please note that the Up&Down content will not be available right away, because some things have to be sorted out, it will be available soon however!
@riotsnowbird
MrCon
Profile Blog Joined August 2010
France29748 Posts
December 21 2011 12:06 GMT
#165
Good move !
I understand not including the und in the November ticket was normal considering the format change, but very good decision still.
GOM delivers again thanks <3
nomel
Profile Joined September 2010
115 Posts
December 21 2011 12:24 GMT
#166
I have not read through the whole thread, but here is my opinion on the issue.

I posted my disappointment on the GSL forum also. I have bought tickets for nearly every season so far. I cannot watch matches live, so the ticket is only for VODs. Offering e.g. free HQ Live has no value for me.

The graphic schedule was misleading (as linked in the first post), as it did not mention the timing of the Up & Down matches. But the timing was mentioned in text, something I skipped due to habit. I assumed season ticket content would remain the same. In the end, I guess, my dissatisfaction would have been completely my own fault. However, if GomTV grants me access to the 2012 Up & Down VODs with my November ticket, then I am certainly satisfied.

The usual response when a GomTV customer threatens to stop buying tickets (on the GomTV forum), due to what the customer perceives as unfair treatment, is something along the lines of "lol who cares? bye bye." (I'm not good at parodying the stereotypical, ignorant forum response) This is the first time I considered not buying the next season's ticket. But, give me the VOD access and I remain a happy enough customer, and I will continue to buy season tickets.

Keep the existing customer happy and he/she will most likely return. Usually easier than to attract a new customer. Obviously a happy customer is also excellent advertisement. Many of my friends bought tickets because of me, as I spoke so highly of the GSL.
MrCon
Profile Blog Joined August 2010
France29748 Posts
December 21 2011 12:36 GMT
#167
On December 21 2011 21:24 nomel wrote:
I have not read through the whole thread, but here is my opinion on the issue.

I posted my disappointment on the GSL forum also. I have bought tickets for nearly every season so far. I cannot watch matches live, so the ticket is only for VODs. Offering e.g. free HQ Live has no value for me.

The graphic schedule was misleading (as linked in the first post), as it did not mention the timing of the Up & Down matches. But the timing was mentioned in text, something I skipped due to habit. I assumed season ticket content would remain the same. In the end, I guess, my dissatisfaction would have been completely my own fault. However, if GomTV grants me access to the 2012 Up & Down VODs with my November ticket, then I am certainly satisfied.

The usual response when a GomTV customer threatens to stop buying tickets (on the GomTV forum), due to what the customer perceives as unfair treatment, is something along the lines of "lol who cares? bye bye." (I'm not good at parodying the stereotypical, ignorant forum response) This is the first time I considered not buying the next season's ticket. But, give me the VOD access and I remain a happy enough customer, and I will continue to buy season tickets.

Keep the existing customer happy and he/she will most likely return. Usually easier than to attract a new customer. Obviously a happy customer is also excellent advertisement. Many of my friends bought tickets because of me, as I spoke so highly of the GSL.

Read 2 posts above, GOM announced that they'll offer the up and downs to the November ticket holders
-Archangel-
Profile Joined May 2010
Croatia7457 Posts
December 21 2011 12:39 GMT
#168
Thank you snowbird and GOMTv. You just got me back as a customer and I will gladly buy the January season ticket as I was planning before all this happened

I also hope your future announcements (and more importantly the graphic presentations) will be more clear for us lazy people :D. Also don't put information about format changes and changes to what we get for our money into same text.
The current announcement would have worked well if the graphic said Next season above the up/down part and if the changes to ticket content was put as a seperate part of the announcement below.
nomel
Profile Joined September 2010
115 Posts
Last Edited: 2011-12-21 12:52:15
December 21 2011 12:47 GMT
#169
On December 21 2011 21:36 MrCon wrote:
Show nested quote +
On December 21 2011 21:24 nomel wrote:
I have not read through the whole thread, but here is my opinion on the issue.

I posted my disappointment on the GSL forum also. I have bought tickets for nearly every season so far. I cannot watch matches live, so the ticket is only for VODs. Offering e.g. free HQ Live has no value for me.

The graphic schedule was misleading (as linked in the first post), as it did not mention the timing of the Up & Down matches. But the timing was mentioned in text, something I skipped due to habit. I assumed season ticket content would remain the same. In the end, I guess, my dissatisfaction would have been completely my own fault. However, if GomTV grants me access to the 2012 Up & Down VODs with my November ticket, then I am certainly satisfied.

The usual response when a GomTV customer threatens to stop buying tickets (on the GomTV forum), due to what the customer perceives as unfair treatment, is something along the lines of "lol who cares? bye bye." (I'm not good at parodying the stereotypical, ignorant forum response) This is the first time I considered not buying the next season's ticket. But, give me the VOD access and I remain a happy enough customer, and I will continue to buy season tickets.

Keep the existing customer happy and he/she will most likely return. Usually easier than to attract a new customer. Obviously a happy customer is also excellent advertisement. Many of my friends bought tickets because of me, as I spoke so highly of the GSL.

Read 2 posts above, GOM announced that they'll offer the up and downs to the November ticket holders


Thank you. Even though I had not read through the whole thread, I did read snowbird's post I'm happy GomTV made this decision, and that's why I decided to respond to the thread. It's not fair to only react when you're unhappy, but sometimes you should also express your appreciation
MrCon
Profile Blog Joined August 2010
France29748 Posts
December 21 2011 12:57 GMT
#170
On December 21 2011 21:47 nomel wrote:
Show nested quote +
On December 21 2011 21:36 MrCon wrote:
On December 21 2011 21:24 nomel wrote:
I have not read through the whole thread, but here is my opinion on the issue.

I posted my disappointment on the GSL forum also. I have bought tickets for nearly every season so far. I cannot watch matches live, so the ticket is only for VODs. Offering e.g. free HQ Live has no value for me.

The graphic schedule was misleading (as linked in the first post), as it did not mention the timing of the Up & Down matches. But the timing was mentioned in text, something I skipped due to habit. I assumed season ticket content would remain the same. In the end, I guess, my dissatisfaction would have been completely my own fault. However, if GomTV grants me access to the 2012 Up & Down VODs with my November ticket, then I am certainly satisfied.

The usual response when a GomTV customer threatens to stop buying tickets (on the GomTV forum), due to what the customer perceives as unfair treatment, is something along the lines of "lol who cares? bye bye." (I'm not good at parodying the stereotypical, ignorant forum response) This is the first time I considered not buying the next season's ticket. But, give me the VOD access and I remain a happy enough customer, and I will continue to buy season tickets.

Keep the existing customer happy and he/she will most likely return. Usually easier than to attract a new customer. Obviously a happy customer is also excellent advertisement. Many of my friends bought tickets because of me, as I spoke so highly of the GSL.

Read 2 posts above, GOM announced that they'll offer the up and downs to the November ticket holders


Thank you. Even though I had not read through the whole thread, I did read snowbird's post I'm happy GomTV made this decision, and that's why I decided to respond to the thread. It's not fair to only react when you're unhappy, but sometimes you should also express your appreciation

Oops sorry I mis-interpreted your post.
Goibon
Profile Joined May 2010
New Zealand8185 Posts
December 21 2011 13:02 GMT
#171
Good job GOM. I approve ^_^
Leenock =^_^= Ryung =^_^= Parting =^_^= herO =^_^= Guilty
Fermats_last
Profile Blog Joined April 2011
England336 Posts
December 21 2011 13:15 GMT
#172
Aaah, so happy for this
The road goes ever ever on, down from the door where it began
Soma.bokforlag
Profile Joined February 2011
Sweden448 Posts
December 21 2011 13:54 GMT
#173
great!! editing op
shoshido
Profile Joined December 2011
6 Posts
December 21 2011 17:54 GMT
#174
Thank you =)
I am relieved this whole thing is sorted out!
jinorazi
Profile Joined October 2004
Korea (South)4948 Posts
December 21 2011 18:44 GMT
#175
On December 21 2011 20:03 snowbird wrote:
Good news:

Show nested quote +
Dear GOMTV.net users,

the GSL format has been completely revamped for our 2012 series. It now runs for over 8 weeks and includes almost double the amount of possible sets.
In line with this change, the Up&Down matches have been moved to the beginning of the season. Therefore GSL Season 1 will be beginning on December 19th with the Up&Down matches. These matches are not part of GSL November.

We have announced this change at the beginning of GSL November in late October in this thread: http://www.gomtv.net/forum/view.gom?topicid=208740&cid=0&kind=8
The original post has been edited as new information regarding the format have been confirmed and released in increments, the information that the Up&Down matches will not be part of GSL November has however always been there.

We have however noticed that, while the information was available in our announcement forum, many users were unaware of this change and assumed that the Up&Down matches were a part of GSL November as has been the case for previous seasons. It was not our intention to mislead our users and we have therefore decided to give GSL November ticket holders access to the 2012 GSL Season 1 Up&Down matches. GSL November ticket holders will be able to watch the Up&Down VODs at the GSL November videos page soon: http://www.gomtv.net/2011gslsponsors7/vod/?order=&ltype=64&stype=

Meanwhile everyone may enjoy the Up&Down matches live stream for free in HQ until Friday 23rd as a little teaser for our first round of Code S of the new season starting in early January!

Thank you and happy holidays!
GOMTV.net


Original post: http://www.gomtv.net/forum/view.gom?topicid=213972&cid=0&kind=8


*gasp* did gom hear me? XD
anyways, thanks gom
age: 84 | location: california | sex: 잘함
iamcaustic
Profile Blog Joined May 2011
Canada1509 Posts
December 21 2011 21:22 GMT
#176
GOM continuing to be awesome and bend over backwards to appease the mistakes of others. As I said:

On December 21 2011 05:25 stormfoxSC wrote:
Show nested quote +
On December 21 2011 05:17 UndoneJin wrote:
On December 21 2011 05:09 stormfoxSC wrote:
On December 21 2011 04:58 UndoneJin wrote:
Should GOM make it available to both Nov and Jan passholders? Yes.

Will they? I don't know its certainly a possibility if enough people complain. The way they went about this was certainly not entirely honest imho.

Should they? No, they made it clear in October that there would be no Up&Down matches for GSL November. Might they do it anyway? Quite possibly, as GOM's well known for bending over backwards to make their customer base happy.


I knew Up & Downs weren't included, but I think it would be nice of them to just include U&D for both passholders because clearly, not everyone else knew (I bought Jan. already).

Oh yeah, for sure it would be nice of GOM to do so, and wouldn't be surprised if they did given their amazing track record. I'm just saying they don't really have any obligation.
Twitter: @iamcaustic
shoshido
Profile Joined December 2011
6 Posts
December 21 2011 23:36 GMT
#177
On December 22 2011 06:22 stormfoxSC wrote:
GOM continuing to be awesome and bend over backwards to appease the mistakes of others. As I said:

Show nested quote +
On December 21 2011 05:25 stormfoxSC wrote:
On December 21 2011 05:17 UndoneJin wrote:
On December 21 2011 05:09 stormfoxSC wrote:
On December 21 2011 04:58 UndoneJin wrote:
Should GOM make it available to both Nov and Jan passholders? Yes.

Will they? I don't know its certainly a possibility if enough people complain. The way they went about this was certainly not entirely honest imho.

Should they? No, they made it clear in October that there would be no Up&Down matches for GSL November. Might they do it anyway? Quite possibly, as GOM's well known for bending over backwards to make their customer base happy.


I knew Up & Downs weren't included, but I think it would be nice of them to just include U&D for both passholders because clearly, not everyone else knew (I bought Jan. already).

Oh yeah, for sure it would be nice of GOM to do so, and wouldn't be surprised if they did given their amazing track record. I'm just saying they don't really have any obligation.


The majority have spoken..and were heard
Takezou
Profile Joined October 2010
United States320 Posts
December 21 2011 23:40 GMT
#178
On December 22 2011 06:22 stormfoxSC wrote:
GOM continuing to be awesome and bend over backwards to appease the mistakes of others. As I said:

Show nested quote +
On December 21 2011 05:25 stormfoxSC wrote:
On December 21 2011 05:17 UndoneJin wrote:
On December 21 2011 05:09 stormfoxSC wrote:
On December 21 2011 04:58 UndoneJin wrote:
Should GOM make it available to both Nov and Jan passholders? Yes.

Will they? I don't know its certainly a possibility if enough people complain. The way they went about this was certainly not entirely honest imho.

Should they? No, they made it clear in October that there would be no Up&Down matches for GSL November. Might they do it anyway? Quite possibly, as GOM's well known for bending over backwards to make their customer base happy.


I knew Up & Downs weren't included, but I think it would be nice of them to just include U&D for both passholders because clearly, not everyone else knew (I bought Jan. already).

Oh yeah, for sure it would be nice of GOM to do so, and wouldn't be surprised if they did given their amazing track record. I'm just saying they don't really have any obligation.


Oh please get over yourself.
Witten
Profile Joined January 2011
United States2094 Posts
December 21 2011 23:52 GMT
#179
And GOM fixes it. Awesome!
Brood War Forever / NA's premiere Shadow Shaman player / Courier Collector / Bot Game Champion / Highly amateur Mystical Ninja Goemon Speedrunner
blackbrrd
Profile Joined September 2010
Norway477 Posts
December 22 2011 21:32 GMT
#180
Very nice by Gomtv
Zerg-Master
Profile Joined January 2011
United States38 Posts
December 22 2011 21:38 GMT
#181
Thank you very much GOM, I will definitely be considering the year pass now that you've fixed this problem.

Thanks again.
Natespank
Profile Joined November 2011
Canada449 Posts
December 23 2011 02:25 GMT
#182
thanks gom!
Fermats_last
Profile Blog Joined April 2011
England336 Posts
December 23 2011 18:18 GMT
#183
Does anyone know when this will come into effect?
The road goes ever ever on, down from the door where it began
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