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daemir
Profile Joined September 2010
Finland8662 Posts
August 25 2012 13:38 GMT
#4501
On August 25 2012 22:34 Zhou wrote:
Show nested quote +
On August 25 2012 22:25 Skwid1g wrote:
On August 25 2012 22:16 Tom Cruise wrote:
On August 25 2012 22:15 Kurr wrote:
On August 25 2012 22:14 Zhou wrote:
If anyone knows anything about big releases. You can do all the preparation you want, but you can never predict the end outcome. I'm sure the headstart access for pre-purchasers was a way for them to deal with that quietly. At least you didn't pay anything extra. Some of these people though, posting on their FB page, twitter, and other places are just jerks feeling like their so entitled to compensation...


I'm starting to get pissed off as well. 2h30 of the game not letting me log on approx now.

And this IS launch. It's a 3 day headstart because of pre-purchase, but it's still a launch. We are pretty much their guinea pigs for their servers it seems, which I don't consider a nice reward for pre-purchasing.


i assume this is your first launch of an mmo.


Arguments like this always hurt my head, just because other companies fuck up doesn't mean it's okay or right. I'm not bashing ArenaNet, but compensation would be nice and I don't see any reason NOT to do it from a business standpoint, and it just seems like the right thing to do.


The point is that the headstart wasn't something you paid extra for. The other point is no matter how well prepared you are to release your game that has a major amount of popularity, it will find a way to screw your plans over. Maybe they will, maybe they won't but the other thing is that they have these people working around the clock so people like you can play the game in the first place. Just consider what these people are doing in their own time dealing with a bunch of comments like this as they try to bring up something they've worked on for years to the same people who are giving them crap for it.


Welcome to sales of any product ever in the history of man? Salesman gets shit if the product don't work. Lol, surprising isn't it?
Kurr
Profile Blog Joined April 2010
Canada2338 Posts
August 25 2012 13:39 GMT
#4502
On August 25 2012 22:38 daemir wrote:
Show nested quote +
On August 25 2012 22:34 Zhou wrote:
On August 25 2012 22:25 Skwid1g wrote:
On August 25 2012 22:16 Tom Cruise wrote:
On August 25 2012 22:15 Kurr wrote:
On August 25 2012 22:14 Zhou wrote:
If anyone knows anything about big releases. You can do all the preparation you want, but you can never predict the end outcome. I'm sure the headstart access for pre-purchasers was a way for them to deal with that quietly. At least you didn't pay anything extra. Some of these people though, posting on their FB page, twitter, and other places are just jerks feeling like their so entitled to compensation...


I'm starting to get pissed off as well. 2h30 of the game not letting me log on approx now.

And this IS launch. It's a 3 day headstart because of pre-purchase, but it's still a launch. We are pretty much their guinea pigs for their servers it seems, which I don't consider a nice reward for pre-purchasing.


i assume this is your first launch of an mmo.


Arguments like this always hurt my head, just because other companies fuck up doesn't mean it's okay or right. I'm not bashing ArenaNet, but compensation would be nice and I don't see any reason NOT to do it from a business standpoint, and it just seems like the right thing to do.


The point is that the headstart wasn't something you paid extra for. The other point is no matter how well prepared you are to release your game that has a major amount of popularity, it will find a way to screw your plans over. Maybe they will, maybe they won't but the other thing is that they have these people working around the clock so people like you can play the game in the first place. Just consider what these people are doing in their own time dealing with a bunch of comments like this as they try to bring up something they've worked on for years to the same people who are giving them crap for it.


Welcome to sales of any product ever in the history of man? Salesman gets shit if the product don't work. Lol, surprising isn't it?


Exactly. Not asking anything special at all; just the servers working.
(╯°□°)╯︵ ┻━┻ | ┻━┻ ︵╰(°□°)╯︵ ┻━┻
Tom Cruise
Profile Joined July 2012
Denmark482 Posts
August 25 2012 13:44 GMT
#4503
On August 25 2012 22:38 daemir wrote:
Show nested quote +
On August 25 2012 22:34 Zhou wrote:
On August 25 2012 22:25 Skwid1g wrote:
On August 25 2012 22:16 Tom Cruise wrote:
On August 25 2012 22:15 Kurr wrote:
On August 25 2012 22:14 Zhou wrote:
If anyone knows anything about big releases. You can do all the preparation you want, but you can never predict the end outcome. I'm sure the headstart access for pre-purchasers was a way for them to deal with that quietly. At least you didn't pay anything extra. Some of these people though, posting on their FB page, twitter, and other places are just jerks feeling like their so entitled to compensation...


I'm starting to get pissed off as well. 2h30 of the game not letting me log on approx now.

And this IS launch. It's a 3 day headstart because of pre-purchase, but it's still a launch. We are pretty much their guinea pigs for their servers it seems, which I don't consider a nice reward for pre-purchasing.


i assume this is your first launch of an mmo.


Arguments like this always hurt my head, just because other companies fuck up doesn't mean it's okay or right. I'm not bashing ArenaNet, but compensation would be nice and I don't see any reason NOT to do it from a business standpoint, and it just seems like the right thing to do.


The point is that the headstart wasn't something you paid extra for. The other point is no matter how well prepared you are to release your game that has a major amount of popularity, it will find a way to screw your plans over. Maybe they will, maybe they won't but the other thing is that they have these people working around the clock so people like you can play the game in the first place. Just consider what these people are doing in their own time dealing with a bunch of comments like this as they try to bring up something they've worked on for years to the same people who are giving them crap for it.


Welcome to sales of any product ever in the history of man? Salesman gets shit if the product don't work. Lol, surprising isn't it?


do you really not understand or are you just trying hard to be annoying? with all due respect, you didnt pay for the headstart, it's an added feature that arenanet thought they'd be nice enough to give you for free. furthermore, as every customer should be aware, you're not guaranteed a "smooth" launch, because problems do occur and it is inevitable.
ZaaaaaM
Profile Joined March 2010
Netherlands1828 Posts
August 25 2012 13:45 GMT
#4504
On August 25 2012 19:39 ZaaaaaM wrote:
The only way to play it now is to buy it from their site? Or am I too late anyway?
THing is tho, pretty sure i can get it for something like 44 instead of 55 in the stores on tuesday..

Can anyone tell me? Can you still start if you buy it now (on their site?)?
no dude, the question
NIIINO
Profile Blog Joined July 2010
Slovakia1320 Posts
Last Edited: 2012-08-25 13:45:44
August 25 2012 13:45 GMT
#4505
On August 25 2012 22:28 Ryps wrote:
Show nested quote +
On August 25 2012 22:26 noD wrote:
well we can assume some conspiracy since they did a lot of stress tests
like blizzard paying people to DDos lol

That wouldnt be surprising at all, considering MoP is next month, even if its f2p game.
Blizzard did a lot of work in both diablo and Wow and released content near GW2 launch. I really liked that "75% OFF World of Warcraft – This Week Only" they did

Last month it was -50% This Week Only. I think next time it will be pay as much as you want to. But ye Blizz is working on WoW 7 years now ? they dont want to let their baby die.

Im surprised about error 37 too. There were so many stress tests and now its down ? wierd.

what items did you guys get for pre-ordering ? + Show Spoiler +
Whatever it is FU I WANT IT !
Tom Cruise
Profile Joined July 2012
Denmark482 Posts
August 25 2012 13:46 GMT
#4506
On August 25 2012 22:39 Kurr wrote:
Show nested quote +
On August 25 2012 22:38 daemir wrote:
On August 25 2012 22:34 Zhou wrote:
On August 25 2012 22:25 Skwid1g wrote:
On August 25 2012 22:16 Tom Cruise wrote:
On August 25 2012 22:15 Kurr wrote:
On August 25 2012 22:14 Zhou wrote:
If anyone knows anything about big releases. You can do all the preparation you want, but you can never predict the end outcome. I'm sure the headstart access for pre-purchasers was a way for them to deal with that quietly. At least you didn't pay anything extra. Some of these people though, posting on their FB page, twitter, and other places are just jerks feeling like their so entitled to compensation...


I'm starting to get pissed off as well. 2h30 of the game not letting me log on approx now.

And this IS launch. It's a 3 day headstart because of pre-purchase, but it's still a launch. We are pretty much their guinea pigs for their servers it seems, which I don't consider a nice reward for pre-purchasing.


i assume this is your first launch of an mmo.


Arguments like this always hurt my head, just because other companies fuck up doesn't mean it's okay or right. I'm not bashing ArenaNet, but compensation would be nice and I don't see any reason NOT to do it from a business standpoint, and it just seems like the right thing to do.


The point is that the headstart wasn't something you paid extra for. The other point is no matter how well prepared you are to release your game that has a major amount of popularity, it will find a way to screw your plans over. Maybe they will, maybe they won't but the other thing is that they have these people working around the clock so people like you can play the game in the first place. Just consider what these people are doing in their own time dealing with a bunch of comments like this as they try to bring up something they've worked on for years to the same people who are giving them crap for it.


Welcome to sales of any product ever in the history of man? Salesman gets shit if the product don't work. Lol, surprising isn't it?


Exactly. Not asking anything special at all; just the servers working.


you dont understand. nobody in the year of 2012 possesses the technology to make this work.
Zhou
Profile Joined February 2009
United States832 Posts
August 25 2012 13:47 GMT
#4507
I'm only pointing this out to people who think they deserve more. While I know most people think they deserved this headstart, I'm pretty sure its just them covering up these 3 days as a way to observe the servers at a near full capacity for when they release it on the 28th to everyone else. Something to keep in mind.
happyft
Profile Blog Joined December 2010
United States470 Posts
August 25 2012 13:49 GMT
#4508
So one of my friends is going absolutely ballistic over this game, and he also told me over 100 million ppl are playing the pre-launch. I hate MMO's but I'm really curious as to what all the fuss and hype over this game is about.

Could anyone tell me in a few concise bullet points what makes this game so great?
Kurr
Profile Blog Joined April 2010
Canada2338 Posts
August 25 2012 13:51 GMT
#4509
On August 25 2012 22:46 Tom Cruise wrote:
Show nested quote +
On August 25 2012 22:39 Kurr wrote:
On August 25 2012 22:38 daemir wrote:
On August 25 2012 22:34 Zhou wrote:
On August 25 2012 22:25 Skwid1g wrote:
On August 25 2012 22:16 Tom Cruise wrote:
On August 25 2012 22:15 Kurr wrote:
On August 25 2012 22:14 Zhou wrote:
If anyone knows anything about big releases. You can do all the preparation you want, but you can never predict the end outcome. I'm sure the headstart access for pre-purchasers was a way for them to deal with that quietly. At least you didn't pay anything extra. Some of these people though, posting on their FB page, twitter, and other places are just jerks feeling like their so entitled to compensation...


I'm starting to get pissed off as well. 2h30 of the game not letting me log on approx now.

And this IS launch. It's a 3 day headstart because of pre-purchase, but it's still a launch. We are pretty much their guinea pigs for their servers it seems, which I don't consider a nice reward for pre-purchasing.


i assume this is your first launch of an mmo.


Arguments like this always hurt my head, just because other companies fuck up doesn't mean it's okay or right. I'm not bashing ArenaNet, but compensation would be nice and I don't see any reason NOT to do it from a business standpoint, and it just seems like the right thing to do.


The point is that the headstart wasn't something you paid extra for. The other point is no matter how well prepared you are to release your game that has a major amount of popularity, it will find a way to screw your plans over. Maybe they will, maybe they won't but the other thing is that they have these people working around the clock so people like you can play the game in the first place. Just consider what these people are doing in their own time dealing with a bunch of comments like this as they try to bring up something they've worked on for years to the same people who are giving them crap for it.


Welcome to sales of any product ever in the history of man? Salesman gets shit if the product don't work. Lol, surprising isn't it?


Exactly. Not asking anything special at all; just the servers working.


you dont understand. nobody in the year of 2012 possesses the technology to make this work.


If that was the case, they could never fix the issue and the servers would never work. Your statement makes no sense. They misjudged how many people would be trying to enter the servers at once and the activity it would cause, which is why it's not working. Not because of a lack of technology.

As with every games, they also know that the first week will have a huge wave of people and that the number of users will decrease afterwards so it's probably a bad investment for them to acquire too many servers as well, which is probably the issue here as they tried to cut it too close.
(╯°□°)╯︵ ┻━┻ | ┻━┻ ︵╰(°□°)╯︵ ┻━┻
daemir
Profile Joined September 2010
Finland8662 Posts
August 25 2012 13:52 GMT
#4510
On August 25 2012 22:44 Tom Cruise wrote:
Show nested quote +
On August 25 2012 22:38 daemir wrote:
On August 25 2012 22:34 Zhou wrote:
On August 25 2012 22:25 Skwid1g wrote:
On August 25 2012 22:16 Tom Cruise wrote:
On August 25 2012 22:15 Kurr wrote:
On August 25 2012 22:14 Zhou wrote:
If anyone knows anything about big releases. You can do all the preparation you want, but you can never predict the end outcome. I'm sure the headstart access for pre-purchasers was a way for them to deal with that quietly. At least you didn't pay anything extra. Some of these people though, posting on their FB page, twitter, and other places are just jerks feeling like their so entitled to compensation...


I'm starting to get pissed off as well. 2h30 of the game not letting me log on approx now.

And this IS launch. It's a 3 day headstart because of pre-purchase, but it's still a launch. We are pretty much their guinea pigs for their servers it seems, which I don't consider a nice reward for pre-purchasing.


i assume this is your first launch of an mmo.


Arguments like this always hurt my head, just because other companies fuck up doesn't mean it's okay or right. I'm not bashing ArenaNet, but compensation would be nice and I don't see any reason NOT to do it from a business standpoint, and it just seems like the right thing to do.


The point is that the headstart wasn't something you paid extra for. The other point is no matter how well prepared you are to release your game that has a major amount of popularity, it will find a way to screw your plans over. Maybe they will, maybe they won't but the other thing is that they have these people working around the clock so people like you can play the game in the first place. Just consider what these people are doing in their own time dealing with a bunch of comments like this as they try to bring up something they've worked on for years to the same people who are giving them crap for it.


Welcome to sales of any product ever in the history of man? Salesman gets shit if the product don't work. Lol, surprising isn't it?


do you really not understand or are you just trying hard to be annoying? with all due respect, you didnt pay for the headstart, it's an added feature that arenanet thought they'd be nice enough to give you for free. furthermore, as every customer should be aware, you're not guaranteed a "smooth" launch, because problems do occur and it is inevitable.


Son, I wasn't born in the 21st century, I know how these things go, but to claim that one can't be disappointed that a service they paid for isn't working is silly, is simply retarded.
And all of us at the headstart trusted the company enough to pay full price for a product they hadn't seen/tried before dishing out the cash, for a product that wasn't even ready yet.

I've been through several launches and I still remain disappointed every time they goof it up. Anet did many a stresstest and even divided the launch to 3 different dates and STILL fail at the first checkpoint. I reserve the right to be disappointed at that service, with all due respect...
entropius
Profile Joined June 2010
United States1046 Posts
August 25 2012 13:54 GMT
#4511
It's funny, you never see honest, transparent error messages in these things. It's always "connectivity issue", cryptic numbered errors, or random things like this patch that won't download, rather than "Server that does XYZ overloaded/down".

I'd be interested to see a company just dump the output of top (as in the unix command) on one of their servers to a webpage, just to show people that it really is an overload issue. I know EVE has shown some interesting plots of server CPU load vs. time in big clusterfuck battles...
Earll
Profile Blog Joined March 2010
Norway847 Posts
August 25 2012 13:54 GMT
#4512
On August 25 2012 22:44 Tom Cruise wrote:
Show nested quote +
On August 25 2012 22:38 daemir wrote:
On August 25 2012 22:34 Zhou wrote:
On August 25 2012 22:25 Skwid1g wrote:
On August 25 2012 22:16 Tom Cruise wrote:
On August 25 2012 22:15 Kurr wrote:
On August 25 2012 22:14 Zhou wrote:
If anyone knows anything about big releases. You can do all the preparation you want, but you can never predict the end outcome. I'm sure the headstart access for pre-purchasers was a way for them to deal with that quietly. At least you didn't pay anything extra. Some of these people though, posting on their FB page, twitter, and other places are just jerks feeling like their so entitled to compensation...


I'm starting to get pissed off as well. 2h30 of the game not letting me log on approx now.

And this IS launch. It's a 3 day headstart because of pre-purchase, but it's still a launch. We are pretty much their guinea pigs for their servers it seems, which I don't consider a nice reward for pre-purchasing.


i assume this is your first launch of an mmo.


Arguments like this always hurt my head, just because other companies fuck up doesn't mean it's okay or right. I'm not bashing ArenaNet, but compensation would be nice and I don't see any reason NOT to do it from a business standpoint, and it just seems like the right thing to do.


The point is that the headstart wasn't something you paid extra for. The other point is no matter how well prepared you are to release your game that has a major amount of popularity, it will find a way to screw your plans over. Maybe they will, maybe they won't but the other thing is that they have these people working around the clock so people like you can play the game in the first place. Just consider what these people are doing in their own time dealing with a bunch of comments like this as they try to bring up something they've worked on for years to the same people who are giving them crap for it.


Welcome to sales of any product ever in the history of man? Salesman gets shit if the product don't work. Lol, surprising isn't it?


do you really not understand or are you just trying hard to be annoying? with all due respect, you didnt pay for the headstart, it's an added feature that arenanet thought they'd be nice enough to give you for free. furthermore, as every customer should be aware, you're not guaranteed a "smooth" launch, because problems do occur and it is inevitable.


We did pay for the headstart. When I paid my money it was said I would be able to play from the 25th. Just because other people paid the same amount for starting some other time, does not mean I did not pay for the headstart.
Wat
bittman
Profile Joined February 2011
Australia8759 Posts
August 25 2012 13:55 GMT
#4513
On August 25 2012 22:49 happyft wrote:
So one of my friends is going absolutely ballistic over this game, and he also told me over 100 million ppl are playing the pre-launch. I hate MMO's but I'm really curious as to what all the fuss and hype over this game is about.

Could anyone tell me in a few concise bullet points what makes this game so great?


100 million? Haha. Maybe like 1/200th that if even for pre-release.

Dot point wise...there are a lot of good videos which cover them. This was the one that got me originally interested:
Mvp - Leenock - Dongraegu - MC - Gumiho - Keen - Polt - Squirtle - Jjakji - Genius - Seed - Life - sC - Dream || LG-IM - MVP - FXO
Tom Cruise
Profile Joined July 2012
Denmark482 Posts
August 25 2012 13:56 GMT
#4514
On August 25 2012 22:51 Kurr wrote:
Show nested quote +
On August 25 2012 22:46 Tom Cruise wrote:
On August 25 2012 22:39 Kurr wrote:
On August 25 2012 22:38 daemir wrote:
On August 25 2012 22:34 Zhou wrote:
On August 25 2012 22:25 Skwid1g wrote:
On August 25 2012 22:16 Tom Cruise wrote:
On August 25 2012 22:15 Kurr wrote:
On August 25 2012 22:14 Zhou wrote:
If anyone knows anything about big releases. You can do all the preparation you want, but you can never predict the end outcome. I'm sure the headstart access for pre-purchasers was a way for them to deal with that quietly. At least you didn't pay anything extra. Some of these people though, posting on their FB page, twitter, and other places are just jerks feeling like their so entitled to compensation...


I'm starting to get pissed off as well. 2h30 of the game not letting me log on approx now.

And this IS launch. It's a 3 day headstart because of pre-purchase, but it's still a launch. We are pretty much their guinea pigs for their servers it seems, which I don't consider a nice reward for pre-purchasing.


i assume this is your first launch of an mmo.


Arguments like this always hurt my head, just because other companies fuck up doesn't mean it's okay or right. I'm not bashing ArenaNet, but compensation would be nice and I don't see any reason NOT to do it from a business standpoint, and it just seems like the right thing to do.


The point is that the headstart wasn't something you paid extra for. The other point is no matter how well prepared you are to release your game that has a major amount of popularity, it will find a way to screw your plans over. Maybe they will, maybe they won't but the other thing is that they have these people working around the clock so people like you can play the game in the first place. Just consider what these people are doing in their own time dealing with a bunch of comments like this as they try to bring up something they've worked on for years to the same people who are giving them crap for it.


Welcome to sales of any product ever in the history of man? Salesman gets shit if the product don't work. Lol, surprising isn't it?


Exactly. Not asking anything special at all; just the servers working.


you dont understand. nobody in the year of 2012 possesses the technology to make this work.


If that was the case, they could never fix the issue and the servers would never work. Your statement makes no sense. They misjudged how many people would be trying to enter the servers at once and the activity it would cause, which is why it's not working. Not because of a lack of technology.

As with every games, they also know that the first week will have a huge wave of people and that the number of users will decrease afterwards so it's probably a bad investment for them to acquire too many servers as well, which is probably the issue here as they tried to cut it too close.


with all due respect, do a bit of research on google the next 30 minutes, it'll spare us a long and boring discussion that ultimately will prove that you are wrong, because this really isnt as easy as you want to think it is. we're talking about a highly professional company experienced in this shit, if they knew exactly what to do they would've made precise preparations and thus prevent the issue from occuring. furthermore, this happens for every launch of an mmo, you'd think SOMEONE by now would think of doing a bit of extra preparation, no? well guess what, as i said before, it's impossible.
Tom Cruise
Profile Joined July 2012
Denmark482 Posts
Last Edited: 2012-08-25 13:57:11
August 25 2012 13:56 GMT
#4515
On August 25 2012 22:54 Earll wrote:
Show nested quote +
On August 25 2012 22:44 Tom Cruise wrote:
On August 25 2012 22:38 daemir wrote:
On August 25 2012 22:34 Zhou wrote:
On August 25 2012 22:25 Skwid1g wrote:
On August 25 2012 22:16 Tom Cruise wrote:
On August 25 2012 22:15 Kurr wrote:
On August 25 2012 22:14 Zhou wrote:
If anyone knows anything about big releases. You can do all the preparation you want, but you can never predict the end outcome. I'm sure the headstart access for pre-purchasers was a way for them to deal with that quietly. At least you didn't pay anything extra. Some of these people though, posting on their FB page, twitter, and other places are just jerks feeling like their so entitled to compensation...


I'm starting to get pissed off as well. 2h30 of the game not letting me log on approx now.

And this IS launch. It's a 3 day headstart because of pre-purchase, but it's still a launch. We are pretty much their guinea pigs for their servers it seems, which I don't consider a nice reward for pre-purchasing.


i assume this is your first launch of an mmo.


Arguments like this always hurt my head, just because other companies fuck up doesn't mean it's okay or right. I'm not bashing ArenaNet, but compensation would be nice and I don't see any reason NOT to do it from a business standpoint, and it just seems like the right thing to do.


The point is that the headstart wasn't something you paid extra for. The other point is no matter how well prepared you are to release your game that has a major amount of popularity, it will find a way to screw your plans over. Maybe they will, maybe they won't but the other thing is that they have these people working around the clock so people like you can play the game in the first place. Just consider what these people are doing in their own time dealing with a bunch of comments like this as they try to bring up something they've worked on for years to the same people who are giving them crap for it.


Welcome to sales of any product ever in the history of man? Salesman gets shit if the product don't work. Lol, surprising isn't it?


do you really not understand or are you just trying hard to be annoying? with all due respect, you didnt pay for the headstart, it's an added feature that arenanet thought they'd be nice enough to give you for free. furthermore, as every customer should be aware, you're not guaranteed a "smooth" launch, because problems do occur and it is inevitable.


We did pay for the headstart. When I paid my money it was said I would be able to play from the 25th. Just because other people paid the same amount for starting some other time, does not mean I did not pay for the headstart.


yes it does. you pay for the product, not the day of release. also, again, release date is 28th, so you are, again, not guaranteed anything.
Kurr
Profile Blog Joined April 2010
Canada2338 Posts
August 25 2012 13:58 GMT
#4516
On August 25 2012 22:56 Tom Cruise wrote:
Show nested quote +
On August 25 2012 22:51 Kurr wrote:
On August 25 2012 22:46 Tom Cruise wrote:
On August 25 2012 22:39 Kurr wrote:
On August 25 2012 22:38 daemir wrote:
On August 25 2012 22:34 Zhou wrote:
On August 25 2012 22:25 Skwid1g wrote:
On August 25 2012 22:16 Tom Cruise wrote:
On August 25 2012 22:15 Kurr wrote:
On August 25 2012 22:14 Zhou wrote:
If anyone knows anything about big releases. You can do all the preparation you want, but you can never predict the end outcome. I'm sure the headstart access for pre-purchasers was a way for them to deal with that quietly. At least you didn't pay anything extra. Some of these people though, posting on their FB page, twitter, and other places are just jerks feeling like their so entitled to compensation...


I'm starting to get pissed off as well. 2h30 of the game not letting me log on approx now.

And this IS launch. It's a 3 day headstart because of pre-purchase, but it's still a launch. We are pretty much their guinea pigs for their servers it seems, which I don't consider a nice reward for pre-purchasing.


i assume this is your first launch of an mmo.


Arguments like this always hurt my head, just because other companies fuck up doesn't mean it's okay or right. I'm not bashing ArenaNet, but compensation would be nice and I don't see any reason NOT to do it from a business standpoint, and it just seems like the right thing to do.


The point is that the headstart wasn't something you paid extra for. The other point is no matter how well prepared you are to release your game that has a major amount of popularity, it will find a way to screw your plans over. Maybe they will, maybe they won't but the other thing is that they have these people working around the clock so people like you can play the game in the first place. Just consider what these people are doing in their own time dealing with a bunch of comments like this as they try to bring up something they've worked on for years to the same people who are giving them crap for it.


Welcome to sales of any product ever in the history of man? Salesman gets shit if the product don't work. Lol, surprising isn't it?


Exactly. Not asking anything special at all; just the servers working.


you dont understand. nobody in the year of 2012 possesses the technology to make this work.


If that was the case, they could never fix the issue and the servers would never work. Your statement makes no sense. They misjudged how many people would be trying to enter the servers at once and the activity it would cause, which is why it's not working. Not because of a lack of technology.

As with every games, they also know that the first week will have a huge wave of people and that the number of users will decrease afterwards so it's probably a bad investment for them to acquire too many servers as well, which is probably the issue here as they tried to cut it too close.


with all due respect, do a bit of research on google the next 30 minutes, it'll spare us a long and boring discussion that ultimately will prove that you are wrong, because this really isnt as easy as you want to think it is. we're talking about a highly professional company experienced in this shit, if they knew exactly what to do they would've made precise preparations and thus prevent the issue from occuring. furthermore, this happens for every launch of an mmo, you'd think SOMEONE by now would think of doing a bit of extra preparation, no? well guess what, as i said before, it's impossible.


Your argument consists solely of : "You are wrong, I am right. I know so because other companies have had issues in the past as well."

To be honest I'm done discussing this with you, as it's going in a circle. Fact of the matter is that they fucked up, plain and simple.
(╯°□°)╯︵ ┻━┻ | ┻━┻ ︵╰(°□°)╯︵ ┻━┻
noD
Profile Blog Joined August 2010
2230 Posts
August 25 2012 13:58 GMT
#4517
Considering how even the website is slow I wouldnt be surprised if it really is a ddos ...
Kurr
Profile Blog Joined April 2010
Canada2338 Posts
August 25 2012 14:00 GMT
#4518
Guild Wars 1 is down as well, which is just sad.
(╯°□°)╯︵ ┻━┻ | ┻━┻ ︵╰(°□°)╯︵ ┻━┻
Silentness
Profile Blog Joined August 2009
United States2821 Posts
August 25 2012 14:02 GMT
#4519
meh fuck it... I need sleep anyways! I'm a go play some SC2 until it comes back.
GL HF... YOLO..lololollol.
Tom Cruise
Profile Joined July 2012
Denmark482 Posts
Last Edited: 2012-08-25 14:07:22
August 25 2012 14:02 GMT
#4520
On August 25 2012 22:52 daemir wrote:
Show nested quote +
On August 25 2012 22:44 Tom Cruise wrote:
On August 25 2012 22:38 daemir wrote:
On August 25 2012 22:34 Zhou wrote:
On August 25 2012 22:25 Skwid1g wrote:
On August 25 2012 22:16 Tom Cruise wrote:
On August 25 2012 22:15 Kurr wrote:
On August 25 2012 22:14 Zhou wrote:
If anyone knows anything about big releases. You can do all the preparation you want, but you can never predict the end outcome. I'm sure the headstart access for pre-purchasers was a way for them to deal with that quietly. At least you didn't pay anything extra. Some of these people though, posting on their FB page, twitter, and other places are just jerks feeling like their so entitled to compensation...


I'm starting to get pissed off as well. 2h30 of the game not letting me log on approx now.

And this IS launch. It's a 3 day headstart because of pre-purchase, but it's still a launch. We are pretty much their guinea pigs for their servers it seems, which I don't consider a nice reward for pre-purchasing.


i assume this is your first launch of an mmo.


Arguments like this always hurt my head, just because other companies fuck up doesn't mean it's okay or right. I'm not bashing ArenaNet, but compensation would be nice and I don't see any reason NOT to do it from a business standpoint, and it just seems like the right thing to do.


The point is that the headstart wasn't something you paid extra for. The other point is no matter how well prepared you are to release your game that has a major amount of popularity, it will find a way to screw your plans over. Maybe they will, maybe they won't but the other thing is that they have these people working around the clock so people like you can play the game in the first place. Just consider what these people are doing in their own time dealing with a bunch of comments like this as they try to bring up something they've worked on for years to the same people who are giving them crap for it.


Welcome to sales of any product ever in the history of man? Salesman gets shit if the product don't work. Lol, surprising isn't it?


do you really not understand or are you just trying hard to be annoying? with all due respect, you didnt pay for the headstart, it's an added feature that arenanet thought they'd be nice enough to give you for free. furthermore, as every customer should be aware, you're not guaranteed a "smooth" launch, because problems do occur and it is inevitable.


Son, I wasn't born in the 21st century, I know how these things go, but to claim that one can't be disappointed that a service they paid for isn't working is silly, is simply retarded.
And all of us at the headstart trusted the company enough to pay full price for a product they hadn't seen/tried before dishing out the cash, for a product that wasn't even ready yet.

I've been through several launches and I still remain disappointed every time they goof it up. Anet did many a stresstest and even divided the launch to 3 different dates and STILL fail at the first checkpoint. I reserve the right to be disappointed at that service, with all due respect...


"son", really? okay i guess. here's what pops;

I know how these things go, but to claim that one can't be disappointed that a service they paid for isn't working is silly, is simply retarded.


you've been told that you cannot expect the game to work on release date. assuming the game works anyway despite what you've been told, is simply retarded.

And all of us at the headstart trusted the company enough to pay full price for a product they hadn't seen/tried before dishing out the cash, for a product that wasn't even ready yet.


again, technology isnt there. it's a fact, don't try to argue against it, because we wont be going anywhere with it. i dont know what else to tell you, the sky is blue, the grass is green and you cannot create a smooth launch for an mmo in the year of 2012.

I've been through several launches and I still remain disappointed every time they goof it up. Anet did many a stresstest and even divided the launch to 3 different dates and STILL fail at the first checkpoint. I reserve the right to be disappointed at that service, with all due respect...


several launches of what? other mmos? if that was true, then i dont understand why you're surprised and how you cannot understand that it's impossible. you have no "right" to be disappointed because you've been informed that you have not been guaranteed anything.
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