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Does Twitch support ever answer

Blogs > FFW_Rude
Post a Reply
FFW_Rude
Profile Blog Joined November 2010
France10201 Posts
Last Edited: 2019-04-29 06:14:25
April 29 2019 06:13 GMT
#1
Hi,

Kind of desperate so maybe someone have ideas. So apparently my twitch account got hacked and the guy changed email and password.

Emailed twitch. Got an answer 7days later (wtf) with an automated message asking questions like : "Why are you contacting Twitch" (i kid you not).

So... It's been almost 3 weeks and... nothing. What can i do ? Any ideas ?




*****
#1 KT Rolster fanboy. KT BEST KT ! Hail to KT playoffs Zergs ! Unofficial french translator for SlayerS_`Boxer` biography "Crazy as me".
AKnopf
Profile Blog Joined March 2011
Germany259 Posts
April 30 2019 09:04 GMT
#2
I heard, sometimes tech companies respond quicker and better when you contact them via twitter. (Maybe it because it is more public?) Make sure to stay polite, though

Good luck with your account!
The world - its a funny place
FFW_Rude
Profile Blog Joined November 2010
France10201 Posts
April 30 2019 17:50 GMT
#3
Oh ok. I'm going to make a twitter account then.
#1 KT Rolster fanboy. KT BEST KT ! Hail to KT playoffs Zergs ! Unofficial french translator for SlayerS_`Boxer` biography "Crazy as me".
Cyro
Profile Blog Joined June 2011
United Kingdom20285 Posts
Last Edited: 2019-05-02 16:50:08
May 02 2019 16:41 GMT
#4
No, they don't - it's been very well documented recently. It's the elephant in the room of game streaming that it seems nobody big wants to talk about.



As soon as they got a clear monopoly they trashed their support and haven't looked back. They don't think that we are worth their time even if we're been paying them for the last 5 years.
"oh my god my overclock... I got a single WHEA error on the 23rd hour, 9 minutes" -Belial88
FFW_Rude
Profile Blog Joined November 2010
France10201 Posts
May 03 2019 05:34 GMT
#5
Man... I almost have 30 games on my twitch account...

So... What do i do ? Ring amazon ?
#1 KT Rolster fanboy. KT BEST KT ! Hail to KT playoffs Zergs ! Unofficial french translator for SlayerS_`Boxer` biography "Crazy as me".
Turbovolver
Profile Blog Joined January 2009
Australia2393 Posts
May 03 2019 05:35 GMT
#6
That seems like an interesting video but I clicked it at work and got nearly naked butt on my screen in an open plan office. Clicked to a different random spot and we're talking about sex toys.Tag a warning on that please!
The original Bogus fan.
FFW_Rude
Profile Blog Joined November 2010
France10201 Posts
Last Edited: 2019-05-04 10:17:21
May 04 2019 10:16 GMT
#7
Ok so... i contacted Amazon directly warning them about my renewal of Amazon Prime / Twitch Prime and while the first guy i talked to looked like he didn't even care, the second person told me they could contact twitch directly and i will get an answer in 48H... Hope they will because i would really much like to finish Q.U.B.E 2
#1 KT Rolster fanboy. KT BEST KT ! Hail to KT playoffs Zergs ! Unofficial french translator for SlayerS_`Boxer` biography "Crazy as me".
Dingodile
Profile Joined December 2011
4133 Posts
May 04 2019 10:20 GMT
#8
what do you mean you have 30 games on twitch? twitch can be like steam, bnet launcher, origin etc? I only know twitch as a stream site.
Grubby | ToD | Moon | Lyn | Sky
StarStruck
Profile Blog Joined April 2010
25339 Posts
May 04 2019 11:04 GMT
#9
That is really messed up.

Reminds me of when I lost access to my MSN account and MSN was so bad when it came to customer service I published their response which was laughable.
FFW_Rude
Profile Blog Joined November 2010
France10201 Posts
May 04 2019 11:25 GMT
#10
On May 04 2019 19:20 Dingodile wrote:
what do you mean you have 30 games on twitch? twitch can be like steam, bnet launcher, origin etc? I only know twitch as a stream site.


Yup. Didn't really buy them. But if you have twitch prime you get Free games. I have a few of them that are really good like tyranny, pillars of eternity, Q.U.B.E.2 etc...
#1 KT Rolster fanboy. KT BEST KT ! Hail to KT playoffs Zergs ! Unofficial french translator for SlayerS_`Boxer` biography "Crazy as me".
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