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Hi, the problem is as stated in the title.
i7 2600, sparkle gtx 570, 8 gb of ram, new heatsink that keeps cpu below 40, gpu running at no more than 50.
I don't know what to do at this point, I could reinstall windows, which I've done before, but that's never fixed the problem. Could it be my Mobo? I have 4 different sticks of ram and swap them around, I'm pretty sure the ram is fine. My computer never does it when I'm not playing video games, and starcraft 2 is the only game I actually play. Even if I play on medium graphics it restarts on me. Why god?
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Netherlands19138 Posts
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Looking into My documents/Starcraft II/Variables.txt file and add :
frameratecap=60
frameratecapglue=30
Save it
beside, run virus-scan, check the processes for any programs which conflict with SC2 ( Google n download ProcessXP, it's useful ). Your computer restarted while playing or just running SC2 ?
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When my computer rebooted spontaneously when the graphics card came under load, it was because my PSU wasn't pumping enough wattage. How many watts does your power supply push, can you try using different power connectors from the PSU to the graphics card?
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Finland33997 Posts
What's your power supply?
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950w diablotek. sorry i didnt know there was a tech support.
trying that program and the suggestions thusfar. and its like a few mins into games of sc2, i can load it and stuff. on occasion i can play full games.
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Switched around power cables to everything possible. Issue still occurring
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I'm thinking its not an overheating or power problem because I just ran furmark and prime95 with my gpu and cpu going at 100% for about 10 mins, definitely not gonna get worse from sc2, I don't know why the psu would fail when putting out less juice,
so I'm thinking it's software related.
Maybe drivers, or maybe some issue with one of my hard drives?
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Software is possible (triple fault) although rare for restarts these days. It'd have to be a very broken driver. You could narrow that down by disabling sound and running games against AI (to rule out network drivers). AV software is always a possibility, although that's an unusual failure mode. You'd need to uninstall it completely - just "turning it off" tends to leave all the services active.
Could also be a power-saving problem. Try disabling EIST, C3 and C6 in BIOS to check. Also disable anything that triggers VRM stages depending on load - Gigabyte call it EPU, everyone else probably has their own name. I'll assume that you're not daft enough to run with an overclock and complain about restarts.
Could still be a PSU problem but it'd have to be a transient issue. Can't prove that it's not without replacing the PSU. Could also be motherboard but other than the power-saving it's not likely to be the cause if it's completely stable except when running games. Bad PCI-E transfers don't cause restarts on S1155.
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I'll try disabling stuff in my BIOS like you said, also I'll turn off turbo boost to see if that helps.
I did run Crysis 2 without any crashes last night, if that makes a difference to anyone.
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I would run a virus scan, and if nothing is suspicious, then completely delete/reinstall SC2.
Once you have a fresh install of SC2, if it still crashes then you can be pretty confident that the SC2 software is not the issue, but either something else software/hardware related.
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i'm reinstalling right now, updating my audio driver too.
i got this list of drivers from my uninstall menu screen, not all, but I figure might point something out
Renesas Electronics USB 3.0 Host Controller Driver
NVIDIA PhysX System Software 9.10.0514
NVIDIA Graphics Driver 275.33
NEC Electronics USB 3.0 Host Controller Driver
marvell 91xx console driver
JMicron JMB36X Driver
should i remove one of the host controller drivers? if so which one?
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Reinstalled, updated audio drivers, worked for about 2 hours then restarting again.
I noticed that the game had my email address already entered.
I'm stumped though
Windows 7 64-bit if I didn't mention
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I had this problem too with starcraft and it turned out to be a problem caused by a setting on my mobo. try looking for a setting in your bios called Load-Line Calibration and set it to High and also PLL Overvoltage and set that to disabled.
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Ok so I've changed all the motherboard settings, looking for clarification on how to check driver compatibility and I'm going to test it when I have time so idk if any response is even necessary.
I'd like to thank everyone who has replied so far nonetheless. I appreciate all the help.
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still restarting. So it could be a power supply problem? even with it not restarting during crysis 2 or the stress tests? Any other bios settings other than Load-Line Calibration high, Pll overvoltage disabled, Eist c3 c6 off
Any compatibility tests i can do?
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Did you try using only 2 ram slots (4gb)? You can turn off the automatic reboot on error. Should be an option in the save and restore(hopefully thats the vorrect wording in the engl. Win7 version) section. With that you will get a bluescreen and maybe get a hint of what is causing the reboot.
Edit: Concerning a maybe Powersupply problem, you actually would need another PSU OR if you have much stuff attached to your PSU like opticl drives etc, pulling em out and just use the stuff needed on the PSU.
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EPT
