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Blizzard Support Asking for Account Closure?

Forum Index > Tech Support
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NemesysTV
Profile Blog Joined October 2010
United States1088 Posts
Last Edited: 2011-08-26 16:14:32
August 26 2011 16:14 GMT
#1
[image loading]

Its basically saying im going against the ToS by selling WoW accounts when i have never played World of Warcraft in my life nor do i have an account with this email.

Should i trust this at all?
RTudoRR
Profile Blog Joined September 2010
Romania216 Posts
August 26 2011 16:16 GMT
#2
obviously not. srsly how can you even fall for that? i can't remember the BILLION of times blizzard says never disclose your pass and personal info with anyone , not even them
Condor
Profile Blog Joined June 2010
Netherlands188 Posts
August 26 2011 16:16 GMT
#3
Of course not.
NemesysTV
Profile Blog Joined October 2010
United States1088 Posts
Last Edited: 2011-08-26 16:19:55
August 26 2011 16:17 GMT
#4
Well apperantly it does have an account but absolutely no games other than the typical WoW trial they always give you
lSasquatchl
Profile Joined February 2011
United States309 Posts
August 26 2011 16:24 GMT
#5
Don't trust it. It burns me that people really fall for this stuff. You might want to email blizzard directly though and let them know at least that you are got this type of email, so they can send a global warning to all WoW players.
JiYan
Profile Blog Joined February 2009
United States3668 Posts
August 26 2011 16:44 GMT
#6
dont trust it, it doesnt even look official let alone read official.
kaleidoscope
Profile Blog Joined December 2008
Singapore2887 Posts
August 26 2011 16:54 GMT
#7
i've received at least 40+ of them over the past 4 months..

i, too, never played WoW, and probably never even saw what WoW at all..

just mark it as spam.. like seriously, they aren't going to go away anytime soon..
대지따라 돌린게 시간이다.. 흘러가고 돌아오지도 않고..
achilless
Profile Joined July 2011
41 Posts
August 26 2011 17:05 GMT
#8
ive recieved this thing also, and same message. I was shock coz i thought its my sc2 they suspend lol. And i never play WOW ever.
Sanguinarius
Profile Joined January 2010
United States3427 Posts
August 26 2011 17:17 GMT
#9
Sounds like a scam. Blizzard will never send you email. I suggest not clicking on that link.
Your strength is just an accident arising from the weakness of others -Heart of Darkness
Uhh Negative
Profile Joined May 2010
United States1090 Posts
August 26 2011 17:20 GMT
#10
It's easy. Just look at the email address that sent it to you. If it's not @blizzard.com or whatever blizzard uses, it's fake.
EtherealDeath
Profile Blog Joined July 2007
United States8366 Posts
August 26 2011 17:26 GMT
#11
I just want to know one thing. Why is the us.battle.net address not the one it would normally direct you to. I bet it's a hyperlink whose actual target is not the typed one. Mouse over it and see where it actually leads, just don't click on it lol.
Oldfool
Profile Joined January 2011
Australia394 Posts
August 26 2011 17:28 GMT
#12
I get one of these emails every day or two, just ignore/delete it - most mail systems mark them as junk anyway...

Any real blizzard email will never ask for your account details and will probably not use links if asking you to check your account.

Please tell me you didn't follow the link and try to log in.......
"The trouble with quotes on the internet is that it is difficult to discern whether or not they are genuine." - Abraham Lincoln
Blisse
Profile Blog Joined July 2010
Canada3710 Posts
Last Edited: 2011-08-26 17:34:51
August 26 2011 17:28 GMT
#13
You know that hyperlinks don't have to link to what the text is written?

www.google.com

It looks like google, but I'm sending you to youtube. That's how they get you. If you look at the actual link by hovering your mouse over it (DO NOT CLICK), you'll see in the bottom of your screen it'll say like battle.net-com.net or something stupid like that, most likely involving a lot of hyphens in my experience.

It's very interesting and sad because I get them on my e-mail account that isn't even registered with Battle.net.

And as others have said, there are zero circumstances where any legitimate company will ask for your account details in an e-mail. When your account is banned or suspended, the game will not open for you and you'll be asked in the game client to visit the Support section of their website. From their Support section you can yourself find how to make an Account Inquiry or something of the nature to appeal the decision.

You will never receive an e-mail unless it's for promotions and you will never be linked to a page where you can enter your password.
There is no one like you in the universe.
Baarn
Profile Joined April 2010
United States2702 Posts
August 26 2011 17:28 GMT
#14
It's bullshit. Blizzard will lock your account if you have violated. Then you get an email saying what for and you gotta take steps to get your account back which involves a phone call. Don't fall for phish scams.
There's no S in KT. :P
windsupernova
Profile Joined October 2010
Mexico5280 Posts
August 26 2011 17:53 GMT
#15
yeah don´t believe in it.

Blizzard will never ever ask you information through e mail.
"Its easy, just trust your CPU".-Boxer on being good at games
Warillions
Profile Joined November 2010
United States215 Posts
August 26 2011 17:54 GMT
#16
i've recieved this, its spam
biaxiong
Profile Joined March 2011
United States180 Posts
Last Edited: 2011-08-26 18:13:20
August 26 2011 18:11 GMT
#17
In the future to check, click on check box and right click view message source to look at email header.

Go to http://www.ip-address.org/ and trace email, copy&paste the source to the blue box and it'll track where the email came from.

Not sure how to block the specific sender and if anyone knows I would like know, thanks.
WhiteRa: More GG, more skill.
Philo
Profile Joined September 2010
United States337 Posts
August 26 2011 18:26 GMT
#18
I got that same email yesterday. My curiosity almost got the better of me before I reread it and realized it made no sense at all when associated with what I know about Blizzard. Seriously should have been obvious I mean it was in the junk folder and everything.
Other people do 24 hour streams. I just let GoOdy play a Bo11 TvT. - Special Endrey
SaYyId
Profile Joined August 2010
Portugal277 Posts
August 26 2011 18:28 GMT
#19
Every week I get this message on my inbox. Obvious scam, mainly because I never played WoW. EVERYBODY READING THIS: IGNORE THOSE MESSAGES.
No Strings. No attachments.
Iyerbeth
Profile Blog Joined October 2010
England2410 Posts
Last Edited: 2011-08-26 18:39:12
August 26 2011 18:35 GMT
#20
If you ever recieve an email and you're not 100% sure of the authenticity of it, do not click any links. Also no legitimate company will ever ask you for your password, and very few will ever have cause to ask you to email them details of the account. If you're ever unsure from anything (not just Blizzard) visit the companies website (without clicking any links in the email to do so - in this case battle.net) and ask them directly for confirmation, no real company is ever going to begrudge you being safe.
♥ Liquid`Sheth ♥ Liquid`TLO ♥
Xavv
Profile Joined October 2010
Canada168 Posts
August 26 2011 18:42 GMT
#21
It's fake.


The real ones do not ask for your account Password as that information is irrelavent to the investigations they do for this type of thing.

I play WoW, I get 2-3 of these a day usually, Worst thing Blizzard ever did was take away personal account names to log on WoW and force people to use their fucking emails, So stupid.

Anyways just disregard it and anything like it you get in the future, Fake fake fake.
Sufficiency
Profile Blog Joined October 2010
Canada23833 Posts
August 26 2011 20:14 GMT
#22
Obviously a scam.
https://twitter.com/SufficientStats
Masq
Profile Blog Joined March 2009
Canada1792 Posts
August 26 2011 20:26 GMT
#23
its not 2010 anymore..
0mgVitaminE
Profile Joined February 2009
United States1278 Posts
August 26 2011 20:33 GMT
#24
On August 27 2011 02:20 Uhh Negative wrote:
It's easy. Just look at the email address that sent it to you. If it's not @blizzard.com or whatever blizzard uses, it's fake.

Not always safe. There are ways to write emails from @blizzard regardless of who is actually sending it
Hi there. I'm in a cave, how bout you?
purecarnagge
Profile Joined August 2010
719 Posts
August 26 2011 21:30 GMT
#25
I send them insults via google translator.

so I respond like this

account name: **insult**
pw* insult**

etc etc you get the point.

epikAnglory
Profile Blog Joined April 2011
United States1120 Posts
August 26 2011 21:37 GMT
#26
What could happen if you click on the link? I am not the smartest person when it comes to online scams =(, sorry if this question is dumb, but as long as you don't download/share info wouldn't you be fine?
710+ Posts with a Probe Icon =D
nalgene
Profile Joined October 2010
Canada2153 Posts
August 26 2011 21:44 GMT
#27
the bot that sends it still thinks it's 2010... you've also never played wow as you claim... and it says you play wow...? just delete it...
Year 2500 Greater Israel ( Bahrain, Cyprus, Egypt, Iran, Iraq, Jordan, Kuwait, Lebanon, Oman, Gaza Strip, West Bank, Qatar, Saudi Arabia, Syria, Turkey, United Arab Emirates, Yemen )
Goldfish
Profile Blog Joined August 2010
2230 Posts
Last Edited: 2011-08-26 22:07:59
August 26 2011 22:07 GMT
#28
On August 27 2011 02:20 Uhh Negative wrote:
It's easy. Just look at the email address that sent it to you. If it's not @blizzard.com or whatever blizzard uses, it's fake.


Not always true (I think?). Well that is - I heard that there are ways to fake that and you need to look at something to know the real address (forgot what exactly though) but I remember seeing it on the WoW forums or so.

Best thing is if it ever links to a site or asks for your password or w/e, never respond.

Also if you want to be sure then just "manually" type out battle.net and then log into account to ese if everything is okay.
https://connect.microsoft.com/WindowsServerFeedback/feedback/details/741495/biggest-explorer-annoyance-automatic-sorting-windows-7-server-2008-r2-and-vista#details Allow Disable Auto Arrange in Windows 7+
dbddbddb
Profile Joined April 2010
Singapore969 Posts
August 26 2011 23:18 GMT
#29
mouse over the link they asked you to click and look at what the URL says on the bottom left of your browser. bricks will be shat.
epikAnglory
Profile Blog Joined April 2011
United States1120 Posts
Last Edited: 2011-08-29 08:37:08
August 29 2011 08:34 GMT
#30
I received another version of these spam mails in an email that my Battle.net account used a few months ago, therefore proving it is fake:
Hello,

This is an automated notification regarding your Battle.net account. Some or all of your contact information was recently modified through the Account Management website.

*** If you made recent account changes, please disregard this automatic notification.


*** If you did NOT make any changes to your account, we recommend you log in to Account Management review your account settings.

If you cannot sign into Account Management using the link above, or if unauthorized changes continue to happen, please contact Blizzard Billing & Account Services for further assistance.

Billing & Account Services can be reached at 1-800-59-BLIZZARD ( 1-800-592-5499 Mon-Fri, 8AM-8PM Pacific Time) or at billing@blizzard.com.

Account security is solely the responsibility of the accountholder. Please be advised that in the event of a compromised account, Blizzard representatives will typically lock the account. In these cases the Account Administration team will require faxed receipt of ID materials before releasing the account for play.

Regards,

The Battle.net Support Team
Blizzard Entertainment
www.blizzard.com/support
Online Privacy Polic

McAfree and Google Chrome both detect it as phishing, but the funny thing is I clicked on the link (did not login obviously) and it looks exactly like the normal Battle.net site, with create account, account settings, etc.

The email is from noreply@blizzard.com, is this real or fake? This is the link it gives you in the email:
http://www.battle.net.en-safe-worldofwarcraft.com/login/en/login.asp?ref=https://us.battle.net/account/management/beta-profile.xml&amp;app=bam
Chrome and MacAFree detects it as phishing.
710+ Posts with a Probe Icon =D
ePdeLay
Profile Blog Joined July 2011
Australia220 Posts
August 29 2011 08:45 GMT
#31
Blizzard do not ask you for any personal information
Goldfish
Profile Blog Joined August 2010
2230 Posts
Last Edited: 2011-08-29 21:54:24
August 29 2011 21:54 GMT
#32
It is phishing it seems (battle.net.en.safe-worldofwarcraft.com seems weird. Usually it's eu.battle.net or anything with just plain "battle.net" as the domain).

Also as for the email - Yep so that seems to be an example of them somehow faking their return address? I'm not too familiar with email stuff but there is a way to look at the real return address but I forgot how.

Best thing to always do is to "never click any links in email" and just type things manually.
https://connect.microsoft.com/WindowsServerFeedback/feedback/details/741495/biggest-explorer-annoyance-automatic-sorting-windows-7-server-2008-r2-and-vista#details Allow Disable Auto Arrange in Windows 7+
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