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*Pics* Justin.tv Server Lag (Freezing Stream) *Pic - Page 2

Forum Index > Tech Support
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Handyface
Profile Joined February 2011
Netherlands10 Posts
March 09 2011 21:07 GMT
#21
Check http://pingtest.net/ for packet loss to california (Justin.tv servers are located there) by dragging the screen to L.A,
BeanerBurrito
Profile Joined December 2010
1010 Posts
Last Edited: 2011-03-09 21:24:08
March 09 2011 21:15 GMT
#22
updated the OP

it is unable to track my packet loss, this has to be the root of the issue, thank you so much i overlooked testing packet loss to california servers, but what do i do about that


or not maybe??

im completely confused, i just retried and got this

[image loading]
What they say: "I'm gonna play support!" What they mean: "I'm gonna feed all game!"
Handyface
Profile Joined February 2011
Netherlands10 Posts
Last Edited: 2011-03-09 21:27:16
March 09 2011 21:25 GMT
#23
I truly have no idea actually. Maybe it is your modem/router causing it. You could try connecting your pc directly to the modem and see if the problem still persists. If it's solved, you know your router's the weak link. If it's not, call your ISP =)

Glad to help, mate

edit: also try a different pc on the same network (does someone you know have a laptop?)
B34ST
Profile Joined August 2010
United Kingdom150 Posts
March 09 2011 21:25 GMT
#24
Finally! I knew it wasn''t my connection.. and that Justin.tv is just fucking awful!!!

Bookedmarked, incase any one finds a soultion, besides moving every stream of jtv
BeanerBurrito
Profile Joined December 2010
1010 Posts
March 09 2011 21:26 GMT
#25
it could be a combination of both my isp or router or modem or their servers

they definitely aren't terrible by any means, but this is the most confusing problem i've ever had
What they say: "I'm gonna play support!" What they mean: "I'm gonna feed all game!"
Handyface
Profile Joined February 2011
Netherlands10 Posts
March 09 2011 21:31 GMT
#26
I understand it's confusing.

But I think that the fact that my JTV is simply working even though i'm very far away from the servers prove it's not JTV's fault. I can't be sure, but I guess it has something to do with something between your pc and JTV (ISP, Modem, Router, wall connection etc.) You really should try different pc's on the network and connecting your pc directly to the modem.

Doing so will prove many theories wrong until you can be sure that it's justin.tv's fault
BeanerBurrito
Profile Joined December 2010
1010 Posts
March 09 2011 21:33 GMT
#27
i'm going to retest multiple computers then test to see if there is lag on a stream while the packet loss error occurs

it might have just been a false error and the issue isn't actually related to packet loss
What they say: "I'm gonna play support!" What they mean: "I'm gonna feed all game!"
Handyface
Profile Joined February 2011
Netherlands10 Posts
March 09 2011 21:34 GMT
#28
True. But you can't be too sure. Just check any singly aspect by testing different things. This is how I always fix my problems.
B34ST
Profile Joined August 2010
United Kingdom150 Posts
March 09 2011 21:36 GMT
#29
I take it back, I tried the above recommendation and my computer couldn't even connect to the Cali servers.. any one got a solution?
Handyface
Profile Joined February 2011
Netherlands10 Posts
March 09 2011 21:41 GMT
#30
B34ST, try another pc connected directly to your modem. If the problem still persists, call your ISP. That's all I can say. If it's fixed, you might want to try a new router or else it's your pc. The Topic starter has quite a lot of 'possible fixes' in his first post. Check them out.
BeanerBurrito
Profile Joined December 2010
1010 Posts
March 09 2011 21:49 GMT
#31
ive tried the pingtest around 30 times and i havent gotten that error again, i can't disconnect my internet at the moment (roomates would kill me) but i will try directly connecting to my modem as soon as i can

i will also try pingtesting other computers and testing for lag on other computers

i'll update as soon as i can
What they say: "I'm gonna play support!" What they mean: "I'm gonna feed all game!"
zYwi3c
Profile Joined November 2010
Poland1811 Posts
March 09 2011 21:56 GMT
#32
I have the same problem, but only on Destiny's stream, didnt notice that on others.
I'm getting the derection.
Handyface
Profile Joined February 2011
Netherlands10 Posts
March 09 2011 21:57 GMT
#33
Good =) It could be that the outage to californian servers cause the problem. Some technical details:

Video streams work as follows: The stream sends a keyframe containing an image and then will just send frames containing data about how the pixels on the screen changed. Usually every 3-6 seconds a new keyframe is sent.

Whenever you miss a frame (can be caused by packet loss or short connection timeouts) the image will get messed up so the computer had to wait for a new keyframe and move on from there.

Understand? =)
Handyface
Profile Joined February 2011
Netherlands10 Posts
Last Edited: 2011-03-09 22:01:45
March 09 2011 21:59 GMT
#34
zYwi3c I have that too sometimes but that's because of his (destiny's) high quality stream (1080P meaning 1980x1080). Set his stream quality to 720p or even lower.

edit: also, don't worry about your connection. I have a high quality connection too but connecting to a californian server might give you a high ping. Particularly from countries located far away like Poland
zYwi3c
Profile Joined November 2010
Poland1811 Posts
March 09 2011 22:08 GMT
#35
Well, to LA i have like ~150 ping and 0 packet loss, but i hadnt any lags like month ago, this lag started week or smth ago. And im watching every stream on 1080p ( if its possible ).

On Destiny stream even switching to 720p or lower doesnt help ( well, for me ).

I can watch like 5 other streams and there will be 0 freezes, actually watching Tyler, Grubby, RageQuitTV and LzGamer ( all in best quality ) and 0 lag.
I'm getting the derection.
Handyface
Profile Joined February 2011
Netherlands10 Posts
March 09 2011 22:10 GMT
#36
Yeah I have that too on his stream. Since his PC format actually. But for me switching to lower quality works on his stream so it should for yours as well.
JamesSwift
Profile Joined May 2010
United States71 Posts
March 09 2011 22:12 GMT
#37
I had a ton of lag/spike/drop issues with Comcast on the east coast when I used them. Switched to FIOS and haven't had any issues.

Just a thought.
你好
zYwi3c
Profile Joined November 2010
Poland1811 Posts
March 09 2011 22:14 GMT
#38
Gonna check on 240/480p, i handt check on this quality yet.
Well, but its kinda weird, even Football matches in very high quality streamed from USA works without freezes ;<
I'm getting the derection.
Avaloch
Profile Joined August 2010
241 Posts
March 12 2011 07:58 GMT
#39
I seem to be getting this now after Justin.tv changed their stream interface. No matter the quality, I keep getting random freezes on the stream. Sometimes I only get the audio with a frozen video.
psycroptic
Profile Joined January 2011
Canada115 Posts
March 12 2011 08:45 GMT
#40
it's justin.tv. some days i can't watch a single stream (even on 240p) on justin.tv while every other streaming site works perfectly. other days i don't have a problem. but it's not my connection.

too bad everyone seems to be switching over to justin.tv

i'm in canada, by the way
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