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Poltergeist-
Profile Blog Joined May 2010
Sweden336 Posts
July 27 2010 18:04 GMT
#61
I did the email changing thing too and it took a while before I was able to log in with the new email..now when I log into battle.net my girls email shows up because I changed it to hers to test and when it finally worked I didn't dare mess around with it anymore.. :D
Dizmaul
Profile Joined March 2010
United States831 Posts
July 27 2010 18:11 GMT
#62
this is the worst thing EVER!!!!!!!!!!!!
It is what it is
Julmust
Profile Blog Joined November 2008
Sweden4867 Posts
July 27 2010 18:24 GMT
#63
my guess is that once you update the account it takes a while before it syncs with the bnet 2.0 server, so try updating once and just waiting (I'm trying this right now)
AdministratorI'm dancing in the moonlight
NR
Profile Blog Joined April 2009
Romania109 Posts
July 27 2010 18:55 GMT
#64
Well I just finished fiddeling around with almost everything in the battle.net account options but to no avail. Guess I will try waiting now, since there isn't much else to do.
Julmust
Profile Blog Joined November 2008
Sweden4867 Posts
July 27 2010 19:08 GMT
#65
Yeah not working here either and I'm in serious nerd-rage mode.
AdministratorI'm dancing in the moonlight
disco
Profile Blog Joined June 2009
Netherlands1667 Posts
July 27 2010 19:11 GMT
#66
Friend of mine having the same problem. Bought hardcopy from store, installed from disc, added key to account and getting "not associated" message. Kinda sucks balls.
this game is a fucking jokie
Dizmaul
Profile Joined March 2010
United States831 Posts
July 27 2010 19:12 GMT
#67
"HELL ITS ABOUT TIME"..... i think its great i got to hear that right before im not able to play the game..... thx blizzard...... you really know how to cut to the core of me
It is what it is
Keni
Profile Joined July 2010
Sweden2 Posts
July 27 2010 19:21 GMT
#68
I've changed everything on my bnet acc, still no progress... guess time will tell
crap
Julmust
Profile Blog Joined November 2008
Sweden4867 Posts
July 27 2010 19:33 GMT
#69
Ok so does anyone know if the blizzard support for europe is actually closed (as it says on the webpage (open until 20:00 paris time))? because when I call I just get a "very busy, call again" message
AdministratorI'm dancing in the moonlight
codac
Profile Joined May 2008
Sweden3 Posts
Last Edited: 2010-07-27 20:45:10
July 27 2010 20:44 GMT
#70
Just to reitarate what everyone having this problems should try before giving in to just waiting, or support calls:

Try the following: (1 at a time)
*Change region and language.
*Change your password.
*Change your Bnet account e-mail

I tried the first steps rather frantically and then called support. After 78 minutes of waiting on the phone I tried changing my email as well and that did the trick.
Keni
Profile Joined July 2010
Sweden2 Posts
July 27 2010 21:56 GMT
#71
Yeey, after playing cracked version for a few minutes i tried to change my e-mail AGAIN, and this time it did the trick remember to confirm the e-mail change.
Happy gaming
Julmust
Profile Blog Joined November 2008
Sweden4867 Posts
July 27 2010 23:17 GMT
#72
You could also change your password X amount of times (where X = 4-10)
AdministratorI'm dancing in the moonlight
Baarn
Profile Joined April 2010
United States2702 Posts
July 27 2010 23:21 GMT
#73
The database servers are likely having issues with authenticating people which is very unfortunate. I'm sure Blizzard will reboot those servers at some point today.
There's no S in KT. :P
HowardRoark
Profile Blog Joined February 2010
1146 Posts
July 27 2010 23:29 GMT
#74
Blizzard emailed me, and the solution they gave me is this:

Change your password: Wait around 1 hour, then it will work.


However, all my friends that bought the game have the same problem, and it is really messed up that you have to change the password and wait up to one hour for it reset. This is not what I expect from Blizzard.

"It is really good to get the double observatory if you want to get the speed and sight range for the observer simultaneously. It's a little bit of an advanced tactic, and by advanced, I mean really fucking bad."
Julmust
Profile Blog Joined November 2008
Sweden4867 Posts
July 27 2010 23:32 GMT
#75
That is simply not true. I changed my password, waited for atleast 90 minutes and could not get it to work!
AdministratorI'm dancing in the moonlight
Greth
Profile Blog Joined November 2007
Belgium318 Posts
July 27 2010 23:42 GMT
#76
OK so I changed my e-mail. Now I'm locked out of my account and can't log in anymore, the 'lost password' thing doesn't recognise my first and last name. I'm completely locked out now, and when I enter my password it says 'incorrect' ...

So a word of advice, don't change your e-mail more than once. I don't know what to do now. My game is activated on an account I can't access ... I'm very much panicking now. Support forums have been very helpful ... I'll have to wait till morning to call a support hotline -_-
http://youtube.com/grethsc
Bormac
Profile Joined May 2008
Belgium122 Posts
July 28 2010 04:10 GMT
#77
Greth, I had the same problem after changing my email adress.

Your password doesn't change, but it takes a while for B.net to recognize the new email.
Just wait a bit, then log in with your new email and your old password.

I panicked too, at first, but there's no need.

PS : You DO need to confirm the adress change by following the confirmation link in your inbox, but I suppose you know that...
Code monkeys, best monkeys!
disco
Profile Blog Joined June 2009
Netherlands1667 Posts
July 28 2010 07:48 GMT
#78
On July 28 2010 08:32 Julmust wrote:
That is simply not true. I changed my password, waited for atleast 90 minutes and could not get it to work!


Did you get it to work yet?
this game is a fucking jokie
Julmust
Profile Blog Joined November 2008
Sweden4867 Posts
July 28 2010 08:11 GMT
#79
On July 28 2010 16:48 disco wrote:
Show nested quote +
On July 28 2010 08:32 Julmust wrote:
That is simply not true. I changed my password, waited for atleast 90 minutes and could not get it to work!


Did you get it to work yet?


Yes but it took 7 straight password resets. I've heard numbers ranging from 4 (that didnt work for me) up to 10 times. And not even that works for everyone from what I've read on the web. But it's worth a try!

btw I can mention I changed it to diffrent passwords every time, dont know if that matters but when I tried it 4 times I kept switching between two passwords. So that might be worth a shot
AdministratorI'm dancing in the moonlight
GoDannY
Profile Joined August 2006
Germany442 Posts
July 28 2010 09:57 GMT
#80
I called the support hotline - here is what they said (sound reasonable to me)

If you reset you password or e-mail - the account will be refreshed which also hands your license to the login/auth server. Since this one is under heavy load those days, it takes some time.

If you are using not your local copy (e.g. English version but located in Germany) you should try to set your language settings (Communication preferences or sth in the battle.net "Settings") matching the version of the game you'd like to play. Furthermore you could adapt your adress to that.

As stated above the refresh will give the server another task, which may be drops if the load is too high. I asked the hotline to refresh it manually and after setting my password back to my original password approx 15minutes later it worked.

So basicly, be patient, thats all you can do. I had to wait 3 hours after coming back from work until I could finally log in - so I shared your misery. Hang on guys and hope that helps.
Team LifeStyle - it's more than a game
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