UI still sub-par 2 years later. Why don't we care? - Page 43
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Darkzler
Sweden58 Posts
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shablaGOO
United States13 Posts
Reading that Q&A related to Diablo III also made me reconsider even buying it when it comes out (whenever that is). Why does Blizzard not want us to be able communicate with each one another? | ||
figq
12519 Posts
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Shockk
Germany2269 Posts
On February 09 2012 05:13 Gwypaas wrote: And that's the heart of the problem, we all love the actually playing of the game but it grows boring and tedious when the system you use to play it is antisocial and lowers the replayability. When I bought SC2 I expected something close to the satisfaction WC3 gave me, which was 5 years of having that as my main game while hopping around a bit on other games without any IRL friends playing it really. SC2 on the contrary lasted 3 months of playing and 2 months of randomly playing but with the main difference that we were a bunch of IRL friends and that I had my WC3 friends playing with me. Everyone ended up quitting within half a year. The most hilarious part of this is that I still watch the tournaments and keep up with the game because the game itself is awesome, but I can't for all the willpower in the world start up SC2 and actually play it. Great post. It sums the subjective "Battle.Net feeling" part nicely. And it inspired me to add a new category to the OP: ![]() I'll try to spotlight posts by prominent TL users, select anecdotes that explain the various sides of the issue at hand, and other notable contributions to this discussion, beginning with Gwypaas' post and a couple of other comments. As with all parts of this thread, it's a work in progress, so please bare with me if I should miss a great post here or there. Feel free to PM me should you feel that a certain post deserves special attention (or shouldn't be highlighted), but please note that I can't or won't consider all suggestions, and updates may take some time. | ||
Gwypaas
Sweden41 Posts
On February 09 2012 05:05 iloveav wrote: Spoilered because so long. + Show Spoiler + Of course they dont. If they told us the reasons, we probably would hate them even more than we already do. ( hate as beeing pissed off i guess ). To fully understand this situation, you need to put yourself in blizzards position. You must understand that Blizzard cannot allow a game to survive 2 long. If it does, they dont get new income from another game they will make. Here comes the first mistake: If they make a game like starcraft 1 or diablo 1, they are almost certainly guaranteed to sell their next titles. The reason is a huge respect for the company as a gaming industry, making it more likely to buy their games rather than others. However, if we talk about a community like we had in diablo 1 or sc:bw, its a small load to the servers, so its a small cost. In the starcraft 2 the cost of servers is consistently higher, and since there is no LAN (anti piracy maybe, but more likely for monitoring their gaming community), players have no way to play it out of battle.net. Now lets assume that sc2 life is about to end beeing a "profit" in monetary form for blizzard. What then the company wants is to shut down those servers or migrate them to something "new/pay for play". However (and here is the key concept), if you have a huge community playing that game, you cant shut down the servers, because even if in terms of agreement you specify this eventuality, 5.000.000 angry gamers will have a huge impact in your next game sales. Those 5 million might translate into 50k very bad opinions on internet, and that might "persuade" a potential customer not to buy their next title. Now, lets assume, that you create a bad UI, unfriendly, and loag loading each key you press, you get those 5 million down to barely 100.000 gamers left active. Now you close the servers for that game (or leave a small, lagging one), and you get 1k bad opinions online. Then you simply overflow the "bad" opinions with reviews, your own webpages, or simply information about your next title. You will have a much higher chance to quiet down 1k ppl than 50k. A simple example: "Alcampo" is a shopping center that in spain has had NO internet interest at all for a huge ammount of time. Because of where i worked before, i saw first hand what happens you "you, the company" have no movement on the internet: People do it for you, the way they want. If you search "Alcampo" in youtube, nowdays (after the campaign Alcampo did), the first things you see are something posted to have a "ok" image on internet. Before, the top video was a dude that was using a plastic bag of "alcampo" to lose weight. You can imagine that even with absolutelty nothing to do with the store, it actually impacted the store very negativly. (Btw now its on the 7th spot in the youtube search). Same shit here, just more complex. About Pros, or casters: Its obvious they cant bite the hand that is feeding them. "WE" (the regular players) have the luxury to comment on this freely, but they might lose a lot because of this. (remmber when Naniwa probe rushed some zerg and lost his code S seed?) Now, the question we should ask ourselves: Is there any way we can influence Blizzard to change their approach? If there is, How to? And do we really want to do it?. 1: There is always a way, just it might require us to have strong principles ( like not buying the game until they show they solved this issue, and we would have to do it by the millions), or commitment. 2: Hard spamming a a twitter account for 1 month by about 70% of the guys that are following anyone from blizzard related to the matter could do the trick. Or creating a good amount of negative blog/threads about this. 3: Thats what everyone has to decide, but i am quite sure that without a form of "agreement" from everyone, most people will think the same way people who dont vote for politics think: If only i do it, it wont have any effect, and i only will only look like a loner who just rage talks. At least this is my opinion :D. I would say the problem with your reasoning is that we paid for Battle.net when we bought the game, and they included it in the game to make us buy it. As someone said in the D3 thread, this is not a dictatorship, this is a relationship. The thing that created the massive company Blizzard is today was players leaving Battle.net with a good taste in the mouth, as in: "I have had an awesome time playing Wc3 but since I started playing XXX I rather play that, although I may check in on Wc3 from time to time just to see how things are going and play a game or two." Almost all those people ended up buying SC2 and following Blizzard's every move. On the other hand many players leaving SC2 just have a feeling that something was missing and that there is no point even logging on to SC2 again since it will not offer anything new or fun. Maybe they will buy the expansions if they are groundbreaking but, they won't line up on fansites following the hype and tell all their friends about this new awesome game. | ||
Ramroth
Germany9 Posts
Personally, the game's UI discourages me from playing on a daily basis. When the new battle.net was developed, we were promised that we'd "never want to be offline again". But every single time I log on, I feel utterly alone, maybe play a game or two, and then leave again. Both in SC/BW and WC3, I'd idle around forever, hang out in channels or waste time in custom games. That pretty much sums it up for me. Haven`t even finished my ranking matches for the last two seasons ... ![]() | ||
godly-cheese
United States67 Posts
![]() Oh and if you're wondering, I accidentally submitted it to the World of Warcraft department, but either way. I thought it was interesting. | ||
Noocta
France12578 Posts
Got a dota2 betakey, saw the UI in that game, and all the features. Damn Battlenet 2.0 is bad... | ||
korona
1098 Posts
On February 09 2012 06:48 godly-cheese wrote: Ok so I extremely interested to see what Blizzard had to say about this thread. I felt like e-mailing it directly doesn't work so I decided to submit a ticket about it which I thought was the best way to get it across. I linked an image for you all to see. <clip>removed picture from the quote</clip> Oh and if you're wondering, I accidentally submitted it to the World of Warcraft department, but either way. I thought it was interesting. Are you sure you submitted it to WoW department? Recently I reported one issue via support ticket in US server and selected SC2 as a game. I received a generic response that my issue is being handled and the message ended with: "I hope you have a wonderful day and enjoy your stay in the World of Warcraft." I reopened the ticked and asked if the issue was received and handled by the right people. In the response they told that WoW Game Master Department handles also all SC2 support tickets regarding US server (includes a funny typo): "I wanted to come by and let you know that your issue was in fact handled by the correct derpartment. Game Masters are the support side for all of our game, and as such, they handle issues that are submitted from us/battle.net as well." | ||
godly-cheese
United States67 Posts
On February 09 2012 07:11 korona wrote: Are you sure you submitted it to WoW department? Recently I reported one issue via support ticket in US server and selected SC2 as a game. I received a generic response that my issue is being handled and the message ended with: "I hope you have a wonderful day and enjoy your stay in the World of Warcraft." I reopened the ticked and asked if the issue was received and handled by the right people. In the response they told that WoW Game Master Department handles also all SC2 support tickets regarding US server (includes a funny typo): "I wanted to come by and let you know that your issue was in fact handled by the correct derpartment. Game Masters are the support side for all of our game, and as such, they handle issues that are submitted from us/battle.net as well." Hm, very weird. That must be the case. I was rather confused when he/she said something about World of Warcraft so maybe that's the case. Thanks for clearing that up. Although, some Game Masters are really butt-hurt and don't like answering my questions and instead give me some links to the StarCraft 2 guide or some shit like that. And then others, are pretty cool such as the one I posted in the picture. As of right now, I talking to the Game Masters via the ticket support system (I may as well be abusing it this way). I will post if anything interesting shows up. | ||
Roxy
Canada753 Posts
bothering them too much could leave them spending too much time replying to us and not enough actually fixing the issues? on the other hand, the more we bother, probably the faster they will react | ||
Twiggs
United States600 Posts
Thread 1 (Maxed): http://us.battle.net/d3/en/forum/topic/4015163779 Thread 2: (Maxed) http://us.battle.net/d3/en/forum/topic/4015344357 Thread 3: http://us.battle.net/d3/en/forum/topic/4015205370 You might want to include it in the OP seeing as D3 and SC 2 are linked. | ||
tnud
Sweden2233 Posts
On February 09 2012 07:47 R3demption wrote: Links to the D3 forum topics. They are just as mad about having shit chat. Thread 1 (Maxed): http://us.battle.net/d3/en/forum/topic/4015163779 Thread 2: http://us.battle.net/d3/en/forum/topic/4015344357 You might want to include it in the OP seeing as D3 and SC 2 are linked. Actually the d3 forum is on their third thread http://us.battle.net/d3/en/forum/topic/4015205370 gg. They are even angrier then we are | ||
godly-cheese
United States67 Posts
On February 09 2012 07:47 R3demption wrote: Links to the D3 forum topics. They are just as mad about having shit chat. Thread 1 (Maxed): http://us.battle.net/d3/en/forum/topic/4015163779 Thread 2: http://us.battle.net/d3/en/forum/topic/4015344357 You might want to include it in the OP seeing as D3 and SC 2 are linked. Thread 2 is maxed now. I feel strongly about everything that is in the OP so I really want some official responses, so I can go to bed knowing that BNet 0.2 might not suck after all. These things will either happen in HotS or LotV. LAN might even come at LotV after we've complained so much since Activision/Blizzard finally have our money :/ | ||
nucLeaRTV
Romania822 Posts
On February 09 2012 07:54 godly-cheese wrote: Thread 2 is maxed now. I feel strongly about everything that is in the OP so [color=red]I really want some official responses, so I can go to bed knowing that BNet 0.2 might not suck after all.[/color] These things will either happen in HotS or LotV. LAN might even come at LotV after we've complained so much since Activision/Blizzard finally have our money :/ Seriously, it's so clear that they don't really care about the game's design as long as they've earned a lot of money from it. You can't feed the dog and then ask him to run for 2 hours straight. They ran a little, dropped here and there some weird balance patches (and some needed, indeed), they kept their own idea that the UI is fine, no need for improvment (We EVEN got chat channels, what else do we want??) and they're now sitting and waiting for the next campaign to finish so they can release the next expansion. | ||
Glasse
Canada1237 Posts
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Roxy
Canada753 Posts
We want some information! + Show Spoiler + ![]() | ||
korona
1098 Posts
On February 08 2012 19:34 Parnass wrote: one question, why don't we try to write dbrowder@blizzard.com directly? I mean it works with congress men and gabe newell, why not with dustin browder :D Browder is not necessarily making big decisions regarding SC2 and its' Battle.net features. Guys like Rob Pardo & Frank Pearce are more likely to make the high level decisions. I still remember 2009 when the 'no LAN' policy was announced. Chris Sigaty told in some interviews that they were considering some kind of semi-LAN (presumably online authentication -based), but Rob Pardo strictly answered that there will be no LAN when he was interviewed in the same event. Regarding the future 'improvements' of Battle.net we can expect that the marketplace will be one. During Gamescon 2011 Frank Pearce named that not having marketplace ready during the launch of SC2 is one of the biggest failures by Blizzard: http://www.gameinformer.com/b/news/archive/2011/08/17/blizzard-co-founder-we-failed-with-the-starcraft-marketplace.aspx and VOD (regarding the failures at 37:05) http://www.own3d.tv/video/183126/Blizzard_Press_Conference_GamesCom_2011 | ||
Parnass
Germany145 Posts
On February 09 2012 08:05 korona wrote: Browder is not necessarily making big decisions regarding SC2 and its' Battle.net features. Guys like Rob Pardo & Frank Pearce are more likely to make the high level decisions. I still remember 2009 when the 'no LAN' policy was announced. Chris Sigaty told in some interviews that they were considering some kind of semi-LAN (presumably online authentication -based), but Rob Pardo strictly answered that there will be no LAN when he was interviewed in the same event. Regarding the future 'improvements' of Battle.net we can expect that the marketplace will be one. During Gamescon 2011 Frank Pearce named that not having marketplace ready during the launch of SC2 is one of the biggest failures by Blizzard: http://www.gameinformer.com/b/news/archive/2011/08/17/blizzard-co-founder-we-failed-with-the-starcraft-marketplace.aspx and VOD (regarding the failures at 37:05) http://www.own3d.tv/video/183126/Blizzard_Press_Conference_GamesCom_2011 thanks for the info, I guess rob pardo it should be then. I feel this issue is so immensely important And I just can't wait to get an official statement at least recognizing the problem... they fucked up and they should own up to it, there is no way around that! | ||
blizzind
United States642 Posts
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