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Active: 1576 users

issue with logging into HOTS

Forum Index > StarCraft 2 HotS
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VTArlock
Profile Blog Joined December 2009
United States1763 Posts
Last Edited: 2013-02-08 22:31:54
February 08 2013 05:02 GMT
#1
So upon logging in with my email and password I receive this message... Has anyone encountered this before? How do I get past this and log in?

[image loading]

EDIT: It says " Your account has no game accounts that can be used in this region. Are you using the correct client?"
EDIT2: Here's the link for the same issue on bnet forums - http://us.battle.net/sc2/en/forum/topic/7861806246?page=1#5

On February 09 2013 06:20 Megakenny wrote:
I'm having the same issue. Paged a customer service rep and they said theres a problem currently and should be fixed soon but we'll probably have to wait.

Why?
CrazyF1r3f0x
Profile Blog Joined August 2010
United States2120 Posts
February 08 2013 05:11 GMT
#2
I remember this happening to me before, I just tried logging in and after about 8 times I got in.
"Actual happiness always looks pretty squalid in comparison with the overcompensations for misery."
VTArlock
Profile Blog Joined December 2009
United States1763 Posts
February 08 2013 05:13 GMT
#3
On February 08 2013 14:11 CrazyF1r3f0x wrote:
I remember this happening to me before, I just tried logging in and after about 8 times I got in.


Trust me I've tried that ^^
Why?
Lobotomist
Profile Joined May 2010
United States1541 Posts
February 08 2013 05:19 GMT
#4
Yeah, this happened to me too today. There's a couple posts on the battle.net hots tech support forum. I'm gonna come back tomorrow and see if it's resolved, as I'm assuming it's related to the update.
Teching to hive too quickly isn't just a risk: it's an ultrarisk
FtSMyke208
Profile Joined December 2012
Canada2 Posts
February 08 2013 08:33 GMT
#5
For me, there is seemingly a connection between this error and an inability to post on Blizzard's HoTS beta forum. My account management page shows me having the beta active as I submitted the beta code after doing my EB Games pre-order for the Collector's.
Megakenny
Profile Blog Joined November 2010
Canada829 Posts
February 08 2013 21:20 GMT
#6
I'm having the same issue. Paged a customer service rep and they said theres a problem currently and should be fixed soon but we'll probably have to wait.
mokumoku
Profile Joined January 2012
157 Posts
February 09 2013 04:58 GMT
#7
Im getting the same problem but im not sure if i actually have HOTS or not.

[image loading]

Does everyone have the beta game thing? Or have i actually been invited to the beta.
Thorrissey
Profile Joined February 2011
United States29 Posts
February 09 2013 07:41 GMT
#8
On February 09 2013 13:58 mokumoku wrote:
Im getting the same problem but im not sure if i actually have HOTS or not.

[image loading]

Does everyone have the beta game thing? Or have i actually been invited to the beta.


I realized I had a HotS beta on my account page as well today, so I downloaded the client just like you did. I never received an email notice of any kind, but I'm also getting the same login issue. Very curious to see how this unfolds...hopefully soon!
The Templar with the thorn in his side
Garmer
Profile Joined October 2010
1286 Posts
February 09 2013 11:31 GMT
#9
same shit, can't log in
Tuczniak
Profile Joined September 2010
1561 Posts
February 09 2013 11:52 GMT
#10
My SC2WoL dissaperead
Roalhir
Profile Joined January 2011
Spain4 Posts
February 09 2013 12:07 GMT
#11
There is a long topic on Bnet forums. -> http://us.battle.net/sc2/en/forum/topic/7864966567?page=1

The last blue news were these:

"After discussing this with the teams currently looking into the issue, we have determined that further investigation is required which may extend into the weekend. We will continue to work diligently to address this issue as soon as possible; however, it may not be able to be resolved until early next week. We sincerely apologize for any inconvenience and thank you all for your continued patience." by Aldrexus.

So... damn!! I want to play xD
Taters_
Profile Joined September 2012
Finland123 Posts
February 09 2013 12:15 GMT
#12
Another thread about this -> http://www.teamliquid.net/forum/viewmessage.php?topic_id=397690

It appears that blizzard has made the client downloadable to everyone, but the access requires an activated beta key still. I'm guessing the change has inadvertently affected some people with the proper access to beta too.

On February 09 2013 05:55 Velitation wrote:
I just noticed that in my account as well. However, from the pre-order access expanded page: http://us.battle.net/sc2/en/blog/8218587/

Show nested quote +
Please keep in mind that although anyone can download this client, only players who have obtained beta access will be able to log in.


I remember with the WOL Beta I recieved a key in the email linked to my account. I'm waiting until March this time though, have a busy schedule ahead.


Regarding WoL, they appear to use the same client now with a drop menu to select which game to connect (WoL/HotS) as well as have merged all regional clients into one client.
IMSmooth
Profile Joined May 2011
United States679 Posts
February 09 2013 21:00 GMT
#13
I finally got my key and now i have to wait longer.... I will take this as a character building exercise ;D
"Get your shit done... THEN party" - NonY
Doominator10
Profile Joined August 2012
United States515 Posts
Last Edited: 2013-02-09 21:37:39
February 09 2013 21:37 GMT
#14
sad panda = sad panda.
Same issue here
(tho my WoL acc is fine atm)
Your DOOM has arrived,,,, and is handing out cookies
DeCoup
Profile Joined September 2006
Australia1933 Posts
February 09 2013 21:42 GMT
#15
On my battle.net I have 2 copies of WoL. They are designated as something like SC2-I and SC2-II. SC2-II is my us account. When I want to play on the beta sometimes that error you showed pops up. Then before I try to log on again I get to pick which account. I have to pick SC2-II for it to work.
"Poor guy. I really did not deserve that win. So this is what it's like to play Protoss..." - IdrA
Akamu
Profile Blog Joined April 2010
United States309 Posts
February 09 2013 22:06 GMT
#16
I have a friend who just got beta who is having this issue. We were gonna do 2's...
I hear your heart beat to the beat of the drums, what a shame that you came here with someone.
Ducci
Profile Joined April 2009
United States588 Posts
February 10 2013 00:41 GMT
#17
Yeah I am getting this too unfortunately.
ZeraToss
Profile Joined January 2011
Germany1094 Posts
February 10 2013 21:54 GMT
#18
man i cant even log into my WOL account now...worked perfectly fine until i tried to login in HOTS ..so no starcraft whole weekend :/
"Personality should be irrelevant. This is a computer game tournament, not a dating show." EGIdrA on "introduce yourself and say something about your personality" Idra <3
Snusmumriken
Profile Joined April 2012
Sweden1717 Posts
February 10 2013 22:22 GMT
#19
Cant log in either and I cant post on the battlenet forum either for some damn reason. Says my account is a trial account or something and shows the wrong name for me too. I accidentally downloaded global version when I reinstalled wol today and I had to use a new name etc. and now battlenet has that name even though I changed region to europe with simons relocalizer.

Bleh.
Amove for Aiur
igay
Profile Blog Joined November 2011
Australia1178 Posts
February 11 2013 08:08 GMT
#20
add me to the list
MVP <3 MKP <3 DRG <3
joeyBanana
Profile Joined October 2010
Germany77 Posts
February 11 2013 09:42 GMT
#21
Got 2 Friends, who have the same issue. Customer service said, its not related to their accounts or game clients, but more of a problem on Blizzards side. Hopefully they can fix it soon, so evryone can enjoy the rest of the month.
Premature Egrackulation
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