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Tech Support and FAQ Thread - Page 8

Forum Index > LoL General
Post a Reply
Prev 1 6 7 8 9 10 32 Next All
NOTE: This thread is no longer updated! If you have a problem, go to the Riot Support Site.
MoonBear
Profile Blog Joined November 2010
Straight outta Johto18973 Posts
October 26 2011 22:31 GMT
#141
@JBright: Repairs tend to fix most simple problems ^^

@Wave: Repairs will reset all your options because it cleans everything. That means you lose things such as graphics settings, whether you want music at the login screen, chat channels, and masteries pages. It's nothing major, but a tad annoying.
ModeratorA dream. Do you have one that has cursed you like that? Or maybe... a wish?
Treadmill
Profile Joined July 2010
Canada2833 Posts
Last Edited: 2011-10-30 05:46:21
October 30 2011 05:39 GMT
#142
Hey, does riot know about the "you have left a game in progress" bug? Its just happened to me and apparently its fairly common:
http://eune.leagueoflegends.com/board/showthread.php?t=163095
http://eune.leagueoflegends.com/board/showthread.php?t=360017
http://eune.leagueoflegends.com/board/showthread.php?t=352048
http://eune.leagueoflegends.com/board/showthread.php?t=376429
http://eune.leagueoflegends.com/board/showthread.php?t=345127
http://na.leagueoflegends.com/board/showthread.php?t=121435
http://na.leagueoflegends.com/board/showthread.php?t=199085
http://na.leagueoflegends.com/board/showthread.php?t=942454

Basically what happened to me (and a lot of other people) is after a game finished it lagged at the "waiting for stats" screen, I clicked "skip waiting for stats", and the client has started to think that I'm still in a game in progress. Even when I restart the client it gives me that screen, the "You have left a game in progress. Please reconnect to the game." every time I load. And if hit reconnect it tells me it can't and asks me to check my firewall or somethingAccording to other people who've had the problem the solution is just to wait, so thats what I'm doing, and I'm not too worried about it yet. What I'm wondering is if Riot actually knows about this issue - because in the various lists of common bugs and issues I've seen on their website nothing like this is ever mentioned.

Sorry if this isn't the right place to mention it, I'll submit a ticket if thats what I should do just I'm less worried about the problem (since apparently waiting is the solution, we'll see on that) than I am curious as to whether you guys actually know about this.

Edit: and hey, it fixed itself finally. It did take about half an hour which was rather annoying. Riot should be aware that it's a common problem (again I'm posting this not because the problem was really pissing me of or something but because there are around a million threads about this and it isn't mentioned in any tech support FAQ or anything that I've seen - granted I don't know the riot website very well so maybe I just missed it).
MoonBear
Profile Blog Joined November 2010
Straight outta Johto18973 Posts
October 30 2011 13:00 GMT
#143
@Treadmill: What you had was a "Ghost game". Lagg getting into the final score screen can sometimes be an indicator of this. A "Ghost game" is when your client doesn't get an update from the server telling it that the game has ended even though it has. So it has that reconnect button to a game that doesn't exist. Generally it should go away by itself after a while when the server begins to purge data of past games.

A few things you can do that help include restarting client and restarting your computer to try and request an update from the server which will get rid of the reconnect screen.

Surprised it was not in the FAQ. Will add it in later when I have time.
ModeratorA dream. Do you have one that has cursed you like that? Or maybe... a wish?
Shiv.
Profile Joined January 2011
3534 Posts
November 02 2011 11:51 GMT
#144
Screw Riot, seriously.
currently rooting for myself.
MoonBear
Profile Blog Joined November 2010
Straight outta Johto18973 Posts
November 02 2011 12:44 GMT
#145
@Shiv: Boompje deserves a medal, as do a lot of the other people in the Mac Community who work to keep you guys able to play. Unfortunately, I don't have any experience with UNIX so I can't help out with situations like this.
ModeratorA dream. Do you have one that has cursed you like that? Or maybe... a wish?
Shiv.
Profile Joined January 2011
3534 Posts
November 02 2011 12:55 GMT
#146
Boompje is a hero, no doubt there! I never wanted to downplay any of is work, I think he is amazing! I was not trying to blame him here, he's the reason I was able to play this game for a good while now. As far as I know, he's ''only'' a benchy too, not a Riot employee, or is he? I'm not sure here. But what I was trying to say is that it is incredibly unnecessary to ruin the attempts of the mac community, especially boompje, over and over again.
currently rooting for myself.
MoonBear
Profile Blog Joined November 2010
Straight outta Johto18973 Posts
November 02 2011 13:23 GMT
#147
Haha, dw, I didn't think you were downplaying Boom. Yeah, he's a Community Volunteer like me. Several Wrenchies have gone on to becomes full time Rioters though.

Hm... Problem with the Mac version is that Riot doesn't officially recognise it, and patches are designed for the Windows Platform specifically. Since it's not optimised for Mac, it means you get knock-on effects some times which is a highly unfortunate consequence. Beyond that, I think it would be inappropriate for me to comment on this issue.
ModeratorA dream. Do you have one that has cursed you like that? Or maybe... a wish?
Shiv.
Profile Joined January 2011
3534 Posts
November 02 2011 13:31 GMT
#148
On November 02 2011 22:23 MoonBear wrote:
Haha, dw, I didn't think you were downplaying Boom. Yeah, he's a Community Volunteer like me. Several Wrenchies have gone on to becomes full time Rioters though.

Hm... Problem with the Mac version is that Riot doesn't officially recognise it, and patches are designed for the Windows Platform specifically. Since it's not optimised for Mac, it means you get knock-on effects some times which is a highly unfortunate consequence. Beyond that, I think it would be inappropriate for me to comment on this issue.

Thanks for commenting in the first place, though! I really appreciate it and hope BOOMpje and his followers will find a solution quickly.
currently rooting for myself.
Shiv.
Profile Joined January 2011
3534 Posts
November 02 2011 18:19 GMT
#149
SOLUTION FOUND!
currently rooting for myself.
Seeker *
Profile Blog Joined April 2005
Where dat snitch at?37023 Posts
November 05 2011 20:17 GMT
#150
I see people typing Korean in LoL.
I want to be able to type Korean as well. How can I set this up?
ModeratorPeople ask me, "Seeker, what are you seeking?" My answer? "Sleep, damn it! Always sleep!"
TL+ Member
MoonBear
Profile Blog Joined November 2010
Straight outta Johto18973 Posts
November 05 2011 20:47 GMT
#151
On November 06 2011 05:17 Seeker wrote:
I see people typing Korean in LoL.
I want to be able to type Korean as well. How can I set this up?

Regular foreign language input from the keyboard should work. The client only really accepts foreign language input during Summoner Name creation and in-game though.
ModeratorA dream. Do you have one that has cursed you like that? Or maybe... a wish?
mel_ee
Profile Blog Joined August 2003
2448 Posts
November 05 2011 21:45 GMT
#152
On November 06 2011 05:47 MoonBear wrote:
Show nested quote +
On November 06 2011 05:17 Seeker wrote:
I see people typing Korean in LoL.
I want to be able to type Korean as well. How can I set this up?

Regular foreign language input from the keyboard should work. The client only really accepts foreign language input during Summoner Name creation and in-game though.


everytime I write in Korean in-game I always get [][][][][][][][][].

also.. if there is a way to change to the Korean client (everythings in Korean) how would one go about doing this?
Behold the bold soldier, control the globe slowly proceeds to blow swingin swords like Shinobi
MoonBear
Profile Blog Joined November 2010
Straight outta Johto18973 Posts
Last Edited: 2011-11-06 02:55:29
November 06 2011 02:55 GMT
#153
On November 06 2011 06:45 mel_ee wrote:
Show nested quote +
On November 06 2011 05:47 MoonBear wrote:
On November 06 2011 05:17 Seeker wrote:
I see people typing Korean in LoL.
I want to be able to type Korean as well. How can I set this up?

Regular foreign language input from the keyboard should work. The client only really accepts foreign language input during Summoner Name creation and in-game though.


everytime I write in Korean in-game I always get [][][][][][][][][].

also.. if there is a way to change to the Korean client (everythings in Korean) how would one go about doing this?

Hm. Are the language packs on your computer up to date?

Korean Client has not been official released yet afaik. There are Korean assets in the client, but it's not a full localisation. There's a link to the full localisation assets on DCInside Forums I think(?), as I do know Riot is using a fully localised client for the Korean WCG. Just not sure where to get it from.
ModeratorA dream. Do you have one that has cursed you like that? Or maybe... a wish?
broz0rs
Profile Joined July 2008
United States2294 Posts
November 07 2011 20:14 GMT
#154
this looks highly useful

http://forum.leaguecraft.com/index.php?/topic/35070-guide-accessing-pvpnet-chat-without-launching-league-of-legends/
MoonBear
Profile Blog Joined November 2010
Straight outta Johto18973 Posts
November 12 2011 19:48 GMT
#155
I talked with Boompje today and he mentioned to me he had a Mac Thread on the EU Forums, so I have update the first page with that information. I also passed on the many thanks of Mac Players on TL to him. He's totally awesome.
ModeratorA dream. Do you have one that has cursed you like that? Or maybe... a wish?
MoonBear
Profile Blog Joined November 2010
Straight outta Johto18973 Posts
November 17 2011 15:59 GMT
#156
Updated the front page for the new patch.
ModeratorA dream. Do you have one that has cursed you like that? Or maybe... a wish?
Lanzoma
Profile Joined February 2011
Mexico813 Posts
November 21 2011 21:16 GMT
#157
I and a few of my teammates have an annoying bug when switching accounts. Say we have account 1 and account 2; if I switch from account 1 to 2, play a few games, and then try to log back in to account 1, the pvp.net chat will never connect. If I go back to account 2, it will connect, but not on any other account I try (it will be "locked" on account 2).

Currently the way to fix this is to log on account 2 on another computer at the same time I'm currently on in the computer I want to fix (disconnecting from chat by force).
MoonBear
Profile Blog Joined November 2010
Straight outta Johto18973 Posts
November 21 2011 21:51 GMT
#158
On November 22 2011 06:16 Lanzoma wrote:
I and a few of my teammates have an annoying bug when switching accounts. Say we have account 1 and account 2; if I switch from account 1 to 2, play a few games, and then try to log back in to account 1, the pvp.net chat will never connect. If I go back to account 2, it will connect, but not on any other account I try (it will be "locked" on account 2).

Currently the way to fix this is to log on account 2 on another computer at the same time I'm currently on in the computer I want to fix (disconnecting from chat by force).

That's odd. I'll talk to someone from Tech and get back to you on this.
ModeratorA dream. Do you have one that has cursed you like that? Or maybe... a wish?
MoonBear
Profile Blog Joined November 2010
Straight outta Johto18973 Posts
November 21 2011 21:58 GMT
#159
Btw, just for more information, can you do a Netalyzr and PM the results to me?
ModeratorA dream. Do you have one that has cursed you like that? Or maybe... a wish?
Lanzoma
Profile Joined February 2011
Mexico813 Posts
November 24 2011 19:25 GMT
#160
My internet connection at home is undergoing infrastructure changes and is extremely unreliable right now, but I'll get the other people experiencing this issue to send you the results.
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