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Tech Support and FAQ Thread - Page 10

Forum Index > LoL General
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NOTE: This thread is no longer updated! If you have a problem, go to the Riot Support Site.
cSc
Profile Joined May 2010
49 Posts
December 07 2011 00:10 GMT
#181
North America Server
MoonBear
Profile Blog Joined November 2010
Straight outta Johto18973 Posts
December 07 2011 13:40 GMT
#182
@cSc: You can run a Netalyzr test to see if it's your internet playing up.
ModeratorA dream. Do you have one that has cursed you like that? Or maybe... a wish?
cSc
Profile Joined May 2010
49 Posts
December 08 2011 05:18 GMT
#183
Thanks for taking the time to help me out Moonbear. I ran Netalyzr and got 1 major abnormality:
Your DNS Revolver returns IP addresses for names that do not exist
And 2 Minor Aberrations
The network path does not reply when it needs to fragment traffic
Not All DNS types were correctly processed.
Izslove
Profile Joined March 2010
Australia69 Posts
Last Edited: 2011-12-08 12:07:16
December 08 2011 12:06 GMT
#184
Edit : NVM weird happenings
Its a walk off!
MoonBear
Profile Blog Joined November 2010
Straight outta Johto18973 Posts
December 08 2011 21:37 GMT
#185
@cSc: I'd have to see the Netalyzr myself to comment. You could PM the result link to me if you like. There also have been some hiccups at Riot HQ recently so it might have been a one-off thing. Unless you're experiencing this regularly, it's probably not something to worry about.
ModeratorA dream. Do you have one that has cursed you like that? Or maybe... a wish?
TheKefka
Profile Blog Joined March 2011
Croatia11752 Posts
Last Edited: 2011-12-09 21:58:42
December 09 2011 21:57 GMT
#186
MOONBEARUUU plz halp me!
My chat on EU west doesn't load.I tried to repair and reinstall the game but still never loads.
Fore some reason chat works for me on my NA account.The chat on EU west works fine on my other computer just not on my laptop.Any ideas?
Cackle™
MoonBear
Profile Blog Joined November 2010
Straight outta Johto18973 Posts
Last Edited: 2011-12-09 22:11:17
December 09 2011 22:10 GMT
#187
1) If you password contains characters such as %^&*(";+[ or letters with accents on them, it can cause you not to be able to enter chat. If so, change your password.
2) If it's a connection problem to the EU Chatrooms then you could run a Netalyzr to see if it's your internet (although I doubt it).
3) Try going to the directory you installed LoL in. Go to RADS -> projects -> lol_air_client -> releases -> 0.0.0.104 (or the latest one) -> deploy -> preferences. Back up the stuff in here first just in case! Then delete the preferences for your accounts named there. Don't think you need to delete the global folder but can try that if there are still problems. This should clear all client chat settings to default. You'll need to rejoin all chat rooms, create a new status message, etc. but it should help.
4) Message me again if none of that works.
ModeratorA dream. Do you have one that has cursed you like that? Or maybe... a wish?
TheKefka
Profile Blog Joined March 2011
Croatia11752 Posts
Last Edited: 2011-12-09 23:09:41
December 09 2011 22:59 GMT
#188
Yea it still doesn't work,idk.
1)I have a password without those things.
3)Still doesn't work.I have 2 folders tho.1 is 0.0.0.36 and the other one is 0.0.0.106.The 36 doesn't have anything in the preference folder,the 106 one had my preferences stored but it didn't help deleting them(deleted the global one as well).:< bummer
Cackle™
MoonBear
Profile Blog Joined November 2010
Straight outta Johto18973 Posts
December 09 2011 23:08 GMT
#189
@Kefka: Ah. Check your computer clock is correctly set. According to netalyzr it's too fast, and that's likely causing a UNIX error with the chat system. Also, you can remove the pasted log there. Next time just PM me the result link. (It also means you won't give people information about your internet if you're not comfortable with that.)
ModeratorA dream. Do you have one that has cursed you like that? Or maybe... a wish?
TheKefka
Profile Blog Joined March 2011
Croatia11752 Posts
December 09 2011 23:24 GMT
#190
Setting the clock fixed the problem.Thank you Moonbear!<3
Cackle™
cSc
Profile Joined May 2010
49 Posts
December 12 2011 00:59 GMT
#191
I played a couple games yesterday and today and my LoL is running smoothly now, guess the hiccup has passed me by. Thanks for your time and all your help MoonBear!
Craton
Profile Blog Joined December 2009
United States17303 Posts
December 13 2011 13:51 GMT
#192
Store hasn't worked for me since the patch. Just get a black screen and nothing ever loads. They brought the store down and back up, but the problem still persists.
twitch.tv/cratonz
Hyren
Profile Blog Joined June 2010
United States817 Posts
Last Edited: 2011-12-14 01:51:08
December 13 2011 23:38 GMT
#193
Getting "Client version 1.49.11_11_29_17_56 is rejected by server" when I try to log in. Did a quick google and it seems to be happening to a few people but I haven't seen any answers to what it is or how to fix it. Hoping its not another 'new patch broke boompje' problem

edit: seems to have fixed itself.
Power-tripping mod for Trump's stream
wei2coolman
Profile Joined November 2010
United States60033 Posts
December 13 2011 23:41 GMT
#194
Recently been getting an issue, everytime I get out of motifying masteries menu in game lobby, a pop up saying "error" will popup, but my masteries are changed. Its just annoying, any known fixes?
liftlift > tsm
Craton
Profile Blog Joined December 2009
United States17303 Posts
December 14 2011 01:00 GMT
#195
I just got some message about a potential unsafe thing w/ uninstallation needing to be fixed, pressed ok twice and it said fixed. Is that legit?
twitch.tv/cratonz
sylverfyre
Profile Joined May 2010
United States8298 Posts
December 17 2011 05:45 GMT
#196
On December 14 2011 08:41 wei2coolman wrote:
Recently been getting an issue, everytime I get out of motifying masteries menu in game lobby, a pop up saying "error" will popup, but my masteries are changed. Its just annoying, any known fixes?

There's a known mastery bug where if You're using an illegal mastery setup, like 11 in your first 3 tiers of 21 defense, it just says ERROR when you save it, and it doesn't actually give you the mastery stats when you go ingame. Clear your mastery tree and put them in again, and make sure you're not pulling masteries out that should be illegal to pull out, and you should be fine.

On another note, I keep getting these framerate spikes down to ~1 FPS. I'm not sure why, and although they dont perfectly correspond with big fights (some big fights have them, other big fights don't, sometimes it just happens randomly but less often than in a fight) No idea what's causing it.
Two_DoWn
Profile Blog Joined October 2009
United States13684 Posts
December 20 2011 02:50 GMT
#197
k- For some reason I'm now getting bad lat spikes as the game wears on. I then get dcd, have to lo shut down the client and end all the processes before I can reconnect to the servers. Any ideas on a fix?
"What is the air speed velocity of an unladen courier?" "Dire or Radiant?"
R04R
Profile Joined March 2009
United States1631 Posts
December 21 2011 12:31 GMT
#198
quoting op

"I am currently away and unable to access TL for a period of time and therefore will not be checking this thread. Please don't expect any replies for a few weeks. If you have a serious problem, submit a support ticket to Riot here."

be back soon Moonbro!
ô¿ô
KOVU
Profile Joined September 2010
Denmark708 Posts
December 22 2011 18:39 GMT
#199
I posted this in the general discussion, actually forgot about this thread!

This night there was a server maintenance in Europe, where the new skins and Viktor was being prepared for release. Since the servers got up my lol client has been crashing upon starting a game. When the crash occurred it looked very similar to a graphiccard crash or something like that, so I assumed an update of my gfx driver would fix it. Turns out it didn't.
So I reinstalled lol and ran as admin to see if that fixed the crashing, it didn't.

Has there been other similar problems like this? My gfxcard is running at normals temps and it doesn't fail in other games
FrodaN
Profile Blog Joined October 2010
754 Posts
December 22 2011 19:39 GMT
#200
For some reason I'm getting extreme client lag which translates to dropped FPS. Browsing my champions in my profile, looking through the store, and even typing in chat is incredibly delayed. One of those situations where I type a sentence in chat, wait 3 seconds, and then the letters start typing.

My FPS in game is usually 120+, but now its capping at 15-20 and battles drop to slideshow status (<10 fps).
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