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Tech Support and FAQ Thread - Page 11

Forum Index > LoL General
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NOTE: This thread is no longer updated! If you have a problem, go to the Riot Support Site.
Koley89
Profile Joined June 2009
Hungary14 Posts
December 29 2011 14:39 GMT
#201
Why cant I buy a Champion? I have enough influence points for it, nearly 2300, yet I can't even buy the cheapest, wich is cost 450. The Unlock button is Inactive.

[image loading]
I'm sorry guys, but i don't good speak english.
Talho
Profile Joined August 2010
Belgium592 Posts
Last Edited: 2011-12-29 18:24:40
December 29 2011 18:22 GMT
#202
On December 29 2011 23:39 Koley89 wrote:
Show nested quote +
Why cant I buy a Champion? I have enough influence points for it, nearly 2300, yet I can't even buy the cheapest, wich is cost 450. The Unlock button is Inactive.

[image loading]


Came here to ask exactly the same thing. I'm only level 9 maybe its that ?


maybe this will help
http://na.leagueoflegends.com/board/showthread.php?t=1634404

checking it out myself , so don't know if it will work
HeroHenry
Profile Joined November 2010
United States1723 Posts
December 31 2011 23:17 GMT
#203
How come I get the infinite Logging on the chat service thing?
Evilmonkey.
Profile Blog Joined April 2006
United States1628 Posts
January 03 2012 10:51 GMT
#204
Hey guys, I've recently tried installing league of legends onto my computer but am getting met with an error message saying "Your system is currently not allowing access to our servers."

I've tried everything in the book. I turned my firewalls off, allowed pando to run in my firewalls, redownloaded pando, but for some reason my computer will not run pando media booster. Is there anything I can do to fix this? Would there be a reason pando wouldn't be compatible with my machine?
WWBD- What would Boxer do?
Terranasaur
Profile Joined May 2011
United States2085 Posts
January 04 2012 18:58 GMT
#205
Anybody have any problems installing the PBE client? I let mine run for like 3 hours last night and it got stuck in an infinite loop of "applying patches." Watching the file names scroll across the bottom for a few minutes i saw it try to process the same files over and over and over. Any tips on how to fix?
Decisions Determine Destiny - Terranasaur#1719 D3 #557 SC2 3DS FC: 2423-3623-8068
MoonBear
Profile Blog Joined November 2010
Straight outta Johto18973 Posts
January 05 2012 19:55 GMT
#206
Hello hello everyone! I am back. Apologies for any trouble you've all been having during my absence. Without furtherado:

From Page 10:
@Craton: I assume store is now fine for you?

@Hyren: Client Version Errors are due to incorrectly applied patches. If your Client Version is too high, then your patcher has bugged and incorrectly installed the patch. If your Client Version is too low, then it's likely an ISP Caching error. Since this seems to be a relatively problematic error from what I've seen on the official LoL Boards, I'll write up some notes on the issue and the solution to it on the first page when I get some time.

@wei2cool: If your masteries are not set correctly then this error will pop up. This can be due to the client-side mastery page system algorithm having a problem, or from improperly modding your client mastery pages. So long as your masteries are set correctly, this shouldn't be a problem.

@Craton: I have never seen this before. Um. I guess so?

@sylverfyre: I get fps drops too haha. It's most likely a memory issue. Closing unnecessary programs helps. Also, do be aware that the regular LoL PvP Client also continues to run while you play and can cause memory problems. This articles explains the problem and what to do to help mitigate it.

@Two_Down: Likely memory or internet problems. Can't say much else without further information. Are you still having these problems?

@R04R: <3

@KOVU: Viktor patch had some issues. Should be fixed now. Are you still having problems?

@FrodaN: Most likely it's a memory issue. If you're worried about bloat in your client, a repair or reinstall should get rid of any legacy files though.

From Page 11:
@Koley: Just before Viktor release they made some changes to the store. (Specifically, Viktor was available, but not able to purchase.) This might have affected your client. It should be all fine now, but if you're still having problems, do tell me.

@HeroHenry: I don't understand. Can you explain what you mean?

@Evilmonkey: Most likely your internet doesn't have access to one of the ports that LoL needs to install/patch. A full list of the port required is on the first page Part 1. If you're still having problems, can you run a Netalyzr and PM the results to me?

@Terranasaur: PBE works fine for me. Well, I haven't been on for a while but it was when I last checked. Have you checked that the PBE Server is currently online? Riot takes it down every now and then.
ModeratorA dream. Do you have one that has cursed you like that? Or maybe... a wish?
ChaoSbringer
Profile Blog Joined April 2008
Australia1382 Posts
January 06 2012 10:47 GMT
#207
Hi Moonbear

I have this strange problem where when I click on the standard 'Play League of Legands' shortcut / lol.launcher.exe / lol.launcher.admin.exe the splash logo appears for 1-2 seconds and then dissapears. After checking my processes when I do this 'rads_user_kernel' / 'PVP.net Patcher Kernel' appears for those 1-2 then leaves the process list. I haven't been able to progress any further than this (i.e. have the patcher/launcher open up).

Really mystified how this happened. Pre-emptive thanks!
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
January 07 2012 15:34 GMT
#208
@ChaoS: Hm. Not sure why this is happening. Perhaps check if your antivirus or something is blocking LoL. You could try disabling it just to see if it's the cause. If so, remember to add it to your exemptions list. If it's a corrupt file in LoL, then do a Client Repair and that should fix the problem. If not, come back and I'll see what I can do.
It's like, "Is the Federation's Mobile Suit some kind of monster?"
Alaric
Profile Joined November 2009
France45622 Posts
January 07 2012 23:16 GMT
#209
For several patches I haven't been able to log onto that chat system with my alt account. I play on the main, switch, and then I get a "connecting to chat system". I can play normally and all that jazz, but I never ever log in. There's not even the "reconnect button". When I go back on my main account, it logs all fine.
I don't have this every single time, and I never got it after switching from alt to main, tho I don't think it warrants much.

I tried searching on the forums but apparently the most I could get out of it was that people just reinstalled the game to get rid of it. Isn't there any other means?
Cant take LMS hipsters serious.
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
January 08 2012 01:08 GMT
#210
@Alaric: Ok. Try going to the directory you installed LoL in. Go to RADS -> projects -> lol_air_client -> releases -> 0.0.0.104 (or the latest one) -> deploy -> preferences

Back up the stuff in here first just in case! Then delete the preferences for all accounts named there. Don't think you need to delete the global folder but can try that if there are still problems. This should get your client to default to regular chat configurations. You'll need to rejoin all chat rooms, create a new status message, etc. but it if it's a case of your chat settings improperly configured causing problems on your second account then this should solve the problem.

A reinstall likely solves the problem because it wipes this folder and reinstalls it. This is probably a slightly faster and simpler method.
It's like, "Is the Federation's Mobile Suit some kind of monster?"
ChaoSbringer
Profile Blog Joined April 2008
Australia1382 Posts
January 08 2012 05:22 GMT
#211
I tried running the patcher kernal to initiate a client repair, but the problem persisted. In the end I just uninstalled + redownloaded/installed and everything is back to normal now.
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
January 08 2012 15:27 GMT
#212
@ChaoS: Hm. Most likely something was wrong with RADS and the kernel itself then since the repair didn't work. Good to hear everything's working now!
It's like, "Is the Federation's Mobile Suit some kind of monster?"
mordek
Profile Blog Joined December 2010
United States12705 Posts
January 11 2012 17:28 GMT
#213
So I've known about this thread for the longest time and checked out multiple times but just remembered I've been playing windowed mode (which can be a pain at times) because my mouse disappears when in fullscreen mode and hadn't thought of it until just now. Any idea why the cursor shows up in windowed but not fullscreen?
It is vanity to love what passes quickly and not to look ahead where eternal joy abides. Tiberius77 | Mordek #1881 "I took a mint!"
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
January 11 2012 18:04 GMT
#214
@mordek: No clue, lol. Might it be a setting with your mouse? Try borderless mode and see if it helps.
It's like, "Is the Federation's Mobile Suit some kind of monster?"
sausageslayer
Profile Joined July 2010
Sweden45 Posts
January 13 2012 00:54 GMT
#215
So i have a big problem, sound is laggy from both announcer and champions, like "you have been killed-illed-illed" and i have also started to get lag spikes every 15 seconds or so, latency is not the issue, atleast not according to the lol ping thingy. tried to update drivers but still no luck.
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
January 13 2012 19:50 GMT
#216
@Sausageslayer: This is possible an issue with your internet since you're experiencing lagspike. I'd recommend you do a Netalyzr test and check to see if there's a problem with your connection.
It's like, "Is the Federation's Mobile Suit some kind of monster?"
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
January 13 2012 21:41 GMT
#217
I have updated the OP again. I have included information on the new colourblind options and solutions for solving Client Version Errors, as promised.
It's like, "Is the Federation's Mobile Suit some kind of monster?"
sausageslayer
Profile Joined July 2010
Sweden45 Posts
January 13 2012 22:29 GMT
#218
On January 14 2012 04:50 Chiharu Harukaze wrote:
@Sausageslayer: This is possible an issue with your internet since you're experiencing lagspike. I'd recommend you do a Netalyzr test and check to see if there's a problem with your connection.


Ty for the advise, i have a around 12Mbit down 5Mbit up right now. This is however bad for me, usually have alot higher, but I still think it should be more then enough for LoL.
The thing is this just started all of a sudden. Maybe some game i installed that could be the cause of this?
Maybe lagspike was a bad word, it freezes for a few secs then it all continues with all actions made during the freez as if there was no problem, like if i use a spell in the freez it happens like i wasn´t lagging, i just cant see it happen until it unfreezes.
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
Last Edited: 2012-01-14 01:49:16
January 14 2012 01:48 GMT
#219
@Sausageslayer: I meant a Netalyzr Test, not a speed test haha.

If you don't want to post any information you're not comfortable with sharing publicly on TL, you can PM me the results link instead if you wish.

EDIT: Oh, also, make sure you aren't running any programs (BitTorrent, a million Firefox Tabs, or any other memory hog) while you play LoL.
It's like, "Is the Federation's Mobile Suit some kind of monster?"
Xevious
Profile Joined February 2011
United States2086 Posts
January 14 2012 23:30 GMT
#220
On January 14 2012 07:29 sausageslayer wrote:
Show nested quote +
On January 14 2012 04:50 Chiharu Harukaze wrote:
@Sausageslayer: This is possible an issue with your internet since you're experiencing lagspike. I'd recommend you do a Netalyzr test and check to see if there's a problem with your connection.


Ty for the advise, i have a around 12Mbit down 5Mbit up right now. This is however bad for me, usually have alot higher, but I still think it should be more then enough for LoL.
The thing is this just started all of a sudden. Maybe some game i installed that could be the cause of this?
Maybe lagspike was a bad word, it freezes for a few secs then it all continues with all actions made during the freez as if there was no problem, like if i use a spell in the freez it happens like i wasn´t lagging, i just cant see it happen until it unfreezes.

Exact same thing is happening to me. Internet is fine, almost positive it's not on my side.
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