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Tech Support and FAQ Thread - Page 11
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NOTE: This thread is no longer updated! If you have a problem, go to the Riot Support Site. | ||
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Koley89
Hungary14 Posts
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Talho
Belgium592 Posts
On December 29 2011 23:39 Koley89 wrote: Came here to ask exactly the same thing. I'm only level 9 maybe its that ? maybe this will help http://na.leagueoflegends.com/board/showthread.php?t=1634404 checking it out myself , so don't know if it will work | ||
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HeroHenry
United States1723 Posts
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Evilmonkey.
United States1628 Posts
I've tried everything in the book. I turned my firewalls off, allowed pando to run in my firewalls, redownloaded pando, but for some reason my computer will not run pando media booster. Is there anything I can do to fix this? Would there be a reason pando wouldn't be compatible with my machine? | ||
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Terranasaur
United States2085 Posts
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MoonBear
Straight outta Johto18973 Posts
From Page 10: @Craton: I assume store is now fine for you? @Hyren: Client Version Errors are due to incorrectly applied patches. If your Client Version is too high, then your patcher has bugged and incorrectly installed the patch. If your Client Version is too low, then it's likely an ISP Caching error. Since this seems to be a relatively problematic error from what I've seen on the official LoL Boards, I'll write up some notes on the issue and the solution to it on the first page when I get some time. @wei2cool: If your masteries are not set correctly then this error will pop up. This can be due to the client-side mastery page system algorithm having a problem, or from improperly modding your client mastery pages. So long as your masteries are set correctly, this shouldn't be a problem. @Craton: I have never seen this before. Um. I guess so? @sylverfyre: I get fps drops too haha. It's most likely a memory issue. Closing unnecessary programs helps. Also, do be aware that the regular LoL PvP Client also continues to run while you play and can cause memory problems. This articles explains the problem and what to do to help mitigate it. @Two_Down: Likely memory or internet problems. Can't say much else without further information. Are you still having these problems? @R04R: <3 @KOVU: Viktor patch had some issues. Should be fixed now. Are you still having problems? @FrodaN: Most likely it's a memory issue. If you're worried about bloat in your client, a repair or reinstall should get rid of any legacy files though. From Page 11: @Koley: Just before Viktor release they made some changes to the store. (Specifically, Viktor was available, but not able to purchase.) This might have affected your client. It should be all fine now, but if you're still having problems, do tell me. @HeroHenry: I don't understand.  Can you explain what you mean?@Evilmonkey: Most likely your internet doesn't have access to one of the ports that LoL needs to install/patch. A full list of the port required is on the first page Part 1. If you're still having problems, can you run a Netalyzr and PM the results to me? @Terranasaur: PBE works fine for me. Well, I haven't been on for a while but it was when I last checked. Have you checked that the PBE Server is currently online? Riot takes it down every now and then. | ||
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ChaoSbringer
Australia1382 Posts
I have this strange problem where when I click on the standard 'Play League of Legands' shortcut / lol.launcher.exe / lol.launcher.admin.exe the splash logo appears for 1-2 seconds and then dissapears. After checking my processes when I do this 'rads_user_kernel' / 'PVP.net Patcher Kernel' appears for those 1-2 then leaves the process list. I haven't been able to progress any further than this (i.e. have the patcher/launcher open up). Really mystified how this happened. Pre-emptive thanks! | ||
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Chiharu Harukaze
12112 Posts
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Alaric
France45622 Posts
I don't have this every single time, and I never got it after switching from alt to main, tho I don't think it warrants much. I tried searching on the forums but apparently the most I could get out of it was that people just reinstalled the game to get rid of it. Isn't there any other means? | ||
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Chiharu Harukaze
12112 Posts
Back up the stuff in here first just in case! Then delete the preferences for all accounts named there. Don't think you need to delete the global folder but can try that if there are still problems. This should get your client to default to regular chat configurations. You'll need to rejoin all chat rooms, create a new status message, etc. but it if it's a case of your chat settings improperly configured causing problems on your second account then this should solve the problem. A reinstall likely solves the problem because it wipes this folder and reinstalls it. This is probably a slightly faster and simpler method.  | ||
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ChaoSbringer
Australia1382 Posts
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Chiharu Harukaze
12112 Posts
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mordek
United States12704 Posts
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Chiharu Harukaze
12112 Posts
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sausageslayer
Sweden45 Posts
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Chiharu Harukaze
12112 Posts
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Chiharu Harukaze
12112 Posts
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sausageslayer
Sweden45 Posts
On January 14 2012 04:50 Chiharu Harukaze wrote: @Sausageslayer: This is possible an issue with your internet since you're experiencing lagspike. I'd recommend you do a Netalyzr test and check to see if there's a problem with your connection. Ty for the advise, i have a around 12Mbit down 5Mbit up right now. This is however bad for me, usually have alot higher, but I still think it should be more then enough for LoL. The thing is this just started all of a sudden. Maybe some game i installed that could be the cause of this? Maybe lagspike was a bad word, it freezes for a few secs then it all continues with all actions made during the freez as if there was no problem, like if i use a spell in the freez it happens like i wasn´t lagging, i just cant see it happen until it unfreezes. | ||
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Chiharu Harukaze
12112 Posts
If you don't want to post any information you're not comfortable with sharing publicly on TL, you can PM me the results link instead if you wish. EDIT: Oh, also, make sure you aren't running any programs (BitTorrent, a million Firefox Tabs, or any other memory hog) while you play LoL. | ||
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Xevious
United States2086 Posts
On January 14 2012 07:29 sausageslayer wrote: Ty for the advise, i have a around 12Mbit down 5Mbit up right now. This is however bad for me, usually have alot higher, but I still think it should be more then enough for LoL. The thing is this just started all of a sudden. Maybe some game i installed that could be the cause of this? Maybe lagspike was a bad word, it freezes for a few secs then it all continues with all actions made during the freez as if there was no problem, like if i use a spell in the freez it happens like i wasn´t lagging, i just cant see it happen until it unfreezes. Exact same thing is happening to me. Internet is fine, almost positive it's not on my side. | ||
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