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IPL 3 Statement to the Community

Forum Index > SC2 General
Post a Reply
1 2 3 4 5 13 14 15 Next All
Alex.IGN
Profile Joined March 2011
United States1050 Posts
October 07 2011 22:14 GMT
#1
Hey all,

Real quick I just wanted to let everyone know what is going on right now and what went down with IPL 3 today.

We got back to work a few hours before the start of broadcast, tested everything and were all set to go. A few seconds before our countdown timer ended, with everyone ready to go, we all lost connection to the internet. After a couple hours of trying different solutions and being on the phone with a lot of different people, we learned that a vehicle had hit a pole a few miles away and cut the Comcast fiber line. We were able to rig up a setup that involved an old non-fiber line and a backup satellite to get the streams and internet back up again. Special thanks to Blizzard for being able to quickly whitelist our new IPs. After a few hours, the latency kept steadily increasing to the point of unplayability. To keep the integrity of the tournament I had to make the call to shut down the event until Comcast kicks back in. We hope to be back up and running shortly, but all I have is a vague estimated time. We apologize to the community for these issues and thank everyone for your patience and understanding. As you might expect, the schedule for the next two days is subject to change but we do hope to provide everyone with some great content.

Thank you.
IGN eSports StarCraft 2 Division Manager
finalboss2
Profile Joined August 2011
United States34 Posts
Last Edited: 2011-10-07 22:16:58
October 07 2011 22:16 GMT
#2
you all are doing a great job, but most of all thanks for updating us with whats happening, i really appreciate that
Doso
Profile Joined March 2008
Germany769 Posts
October 07 2011 22:16 GMT
#3
Sad
Keitzer
Profile Blog Joined May 2010
United States2509 Posts
October 07 2011 22:17 GMT
#4
wow... hope it gets going soon... good luck!
I'm like badass squared | KeitZer.489
Klipsys
Profile Blog Joined May 2010
United States1533 Posts
October 07 2011 22:18 GMT
#5
Don't listen to the haters, intelligent people know you're trying your best and doing everything you can to provide us with a great show.
Hudson Valley Progamer
Defacer
Profile Blog Joined October 2010
Canada5052 Posts
October 07 2011 22:19 GMT
#6
Arrrgh. What a random act of god, that sucks Alex. glgl.
Jermstuddog
Profile Blog Joined June 2010
United States2231 Posts
October 07 2011 22:20 GMT
#7
Great update, thanks for the info!
As it turns out, marines don't actually cost any money -Jinro
PhiliBiRD
Profile Joined November 2009
United States2643 Posts
October 07 2011 22:20 GMT
#8
On October 08 2011 07:19 Defacer wrote:
Arrrgh. What a random act of god, that sucks Alex. glgl.


whats god have to do with someone hitting a pole?

anyways thats unfortunate, hopefully comcast gets it repaired quickly
Keitzer
Profile Blog Joined May 2010
United States2509 Posts
October 07 2011 22:22 GMT
#9
On October 08 2011 07:20 PhiliBiRD wrote:
Show nested quote +
On October 08 2011 07:19 Defacer wrote:
Arrrgh. What a random act of god, that sucks Alex. glgl.


whats god have to do with someone hitting a pole?

anyways thats unfortunate, hopefully comcast gets it repaired quickly


*crosses fingers *
don't derail....

In all seriousness... is there any estimate to when this might be back up?
I'm like badass squared | KeitZer.489
quantumslip
Profile Joined May 2010
United States188 Posts
October 07 2011 22:28 GMT
#10
so the backup would have been ok had blizzard added lan? hmm blizzard, might be a good time to get a "tournament edition" lan version of SC2 out there now...
rawr!
cyprin
Profile Joined July 2010
United States1105 Posts
October 07 2011 22:29 GMT
#11
On October 08 2011 07:14 Alex.IGN wrote:
Hey all,

Real quick I just wanted to let everyone know what is going on right now and what went down with IPL 3 today.

We got back to work a few hours before the start of broadcast, tested everything and were all set to go. A few seconds before our countdown timer ended, with everyone ready to go, we all lost connection to the internet. After a couple hours of trying different solutions and being on the phone with a lot of different people, we learned that a vehicle had hit a pole a few miles away and cut the Comcast fiber line. We were able to rig up a setup that involved an old non-fiber line and a backup satellite to get the streams and internet back up again. Special thanks to Blizzard for being able to quickly whitelist our new IPs. After a few hours, the latency kept steadily increasing to the point of unplayability. To keep the integrity of the tournament I had to make the call to shut down the event until Comcast kicks back in. We hope to be back up and running shortly, but all I have is a vague estimated time. We apologize to the community for these issues and thank everyone for your patience and understanding. As you might expect, the schedule for the next two days is subject to change but we do hope to provide everyone with some great content.

Thank you.




What will happen with the results of games that've already been played today?

the TL twitter said that hero and others were complaining about lag during his series with sleep
Plansix
Profile Blog Joined April 2011
United States60190 Posts
October 07 2011 22:29 GMT
#12
We have faith folks, keep up the good work. And thanks to Blizzard, who may not control the internet, but I least did what they could.
I have the Honor to be your Obedient Servant, P.6
TL+ Member
eleaf
Profile Joined September 2011
526 Posts
Last Edited: 2011-10-07 22:30:33
October 07 2011 22:30 GMT
#13
Seriously, your guys in channel 5/6 did an awesome job to keep the downtime disaster minimized. You may consider give them extra bonus for saving the day
Attiicus
Profile Joined November 2010
United States84 Posts
October 07 2011 22:31 GMT
#14
As far as damage control goes, you guys are doing a great job! Thank you
[wh]_ForAlways
Profile Blog Joined May 2009
United States235 Posts
October 07 2011 22:33 GMT
#15
Maybe I'm just being bitter, but I don't really feel like you should be thanking Blizzard because this would have been a non issue if there was LAN play. Almost every single tournament is plagued with connection issues and its really disappointing for both the live audience and the people streaming from home.
Lambertus
Profile Joined February 2010
South Africa977 Posts
October 07 2011 22:34 GMT
#16
hang in there guys!
The only known Reverend on TL playing SC2 and BW (http://www.teamliquid.net/forum/viewmessage.php?topic_id=409226)
RoyGBiv_13
Profile Blog Joined August 2010
United States1275 Posts
Last Edited: 2011-10-07 22:34:55
October 07 2011 22:34 GMT
#17
hurricanes at MLG's, rampaging pole smashing trucks at IPL

What's next? Lizard people at GSL?

EDIT: Thanks for the update
Any sufficiently advanced technology is indistinguishable from magic
DroneAllDay
Profile Joined April 2011
United States140 Posts
October 07 2011 22:34 GMT
#18
Thanks for the quick notice, we all know it's not your fault, still a big fan of the tourney. Best of luck that it's fixed quickly!!!
Don't pressure me please, I like my drones too much
azr
Profile Joined August 2010
Norway144 Posts
October 07 2011 22:35 GMT
#19
Shit happens. IPL 3 has still been one of the best events so far in SC2. I really hope this pays off for you guys in the long run.
Soliduok
Profile Joined August 2010
Canada222 Posts
Last Edited: 2011-10-07 22:36:29
October 07 2011 22:35 GMT
#20
Thank you for the response. Very professional and courteous to have transperancy between the company and its user base. "Acts of God" occur and it's nice to see that you are working towards a resolution!

Edit: Whoever hit that pole needs to be dubbed as the new meme for ruining eSports!
1 2 3 4 5 13 14 15 Next All
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