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[H] Sc2 lag spikes, frame drop, out of frequency..

Forum Index > Tech Support
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MarlieChurphy
Profile Blog Joined January 2013
United States2063 Posts
Last Edited: 2013-11-26 22:39:12
November 26 2013 21:20 GMT
#1
..and loading issues. Too many problems for 1 title.

First of all I wanna say sc2 WOL used to run fine. And my specs, while old, are well above the minimum recommended. I have a number of issues since I got HOTS, I just didn't really deal with em. I have always run the game on lowest settings (even since wol beta; even though recommendation is ultra everything iirc) because I prefer it that way.

1, The out of frequency thing. I have no idea why, but (blizzard) games will randomly load OOF sometimes. To pseudo fix this I changed them to window mode. Recently I read that doing that reduces FPS etc. so I reverted back to fullscreen and played out the rest of my session. Upon reboot, it's still happening.

For what it's worth, my desktop is set to 1152x864 and when I open sc2 variables it says
1280x960. I have no idea what it is supposed to be at.
Side note: I have NVIDIA GeForce GTX 260 and vgi/dvi adapter to LCD and and dvi/hdmi adapter to a 42" LED TV.

Similarly, at random, I will get 'no signal' on my TV and I have to fuck around with some options for both NView properties, win xp display properties, and/or nvidia control panel. Even fixing the problem is different sometimes (have to keep switching to clone TV, or change resos, or click some other random stuffs).

When I change reso, my computer screen will be a weird stretched one sometimes to view the TV normally, and sometimes not. The worst part about this is that it rearranges my desktop icons to the point where I stopped even rearranging it now.

This is obviously a big nuisance at the least.

=====

The 2nd thing is the sc2 lag spikes. I'm 90% confident this has nothing to do with ISP as I have changed from verizon fios (which was better) to time warner and have the same problems.
The lag spikes seem to be random. Some games are worse than others. After a really long session they seem to 'stack up more'. That is to say it gets to a point where it starts becoming really low frame rate and getting worse and worse til it's like 1fps or worse and I have to exit game. Reloading the game might not even fix the problem.
I regularly clean out dust etc. and I have hardware monitor, nothing is overheating.

Whenever I complain about the lag/lag spikes no one else in the game seems to see it.
It is especially noticeable during game lobby countdown and other loading times. If I am typing a sentence between 5 and 3 seconds it will skip up to 3 numbers and break my sentence and I may not even be able to type at all. Sometimes you can hear the 'boop...boop...boop...boop' as 'boop...boop-boop.boop' or some variation of that.

Upon just booting the game up it can take between 3 and 5 minutes (the point where I click play on the splash window and i've finished entering my password.).

Again, none of these problems happened in other iterations of sc before hots and my specs still exceed minimum reqs.

+ Show Spoiler [specs] +

BFG nVidia GeForce GTX 260 OC
896mb GDDR3
MaXCore 55

Gigabyte p35 dsr3 Mobo

Intel C2d E6750

x2
OCZ gold ddr2 800 pc2 6400 RAM 1gb


PS- dunno if this is related to any of these problems, but every once in a while if I BSOD (which is rare, usually from overloading firefox or something) I get a system disk failure and it doesn't read one of my HDDs. I unplug everything and plug it back in and it works.
RIP SPOR 11/24/11 NEVAR FORGET
MarlieChurphy
Profile Blog Joined January 2013
United States2063 Posts
Last Edited: 2013-11-29 23:17:17
November 26 2013 21:25 GMT
#2
Lol, I just opened nvidea control panel and it took a second to open. When it finally did it changed my desktop reso to the stretched 1280x720 but it doesn't OOF for sc2. I really don't understand this shit.


After about 4 games it happened this time. I took a screenshot.
[image loading]
PS- sometimes it shows both network spikes and stalls at the same time, or maybe just one or the other.

Also, the crappy thing about this is the super lag doesn't usually kick in until I'm actually in a game. So I am forced to try and play a ladder game with this ungodly handicap.
RIP SPOR 11/24/11 NEVAR FORGET
Cyro
Profile Blog Joined June 2011
United Kingdom20286 Posts
Last Edited: 2013-11-26 23:27:17
November 26 2013 23:09 GMT
#3
That's a hardware/software issue, not internet (stalls/min is game engine.. network spikes = internet issues)

Also, the crappy thing about this is the super lag doesn't usually kick in until I'm actually in a game. So I am forced to try and play a ladder game with this ungodly handicap.


It should happen in replays, it's basically the same as playing a game, but both sides are taking orders from a list of written instructions instead of from a live player
"oh my god my overclock... I got a single WHEA error on the 23rd hour, 9 minutes" -Belial88
MarlieChurphy
Profile Blog Joined January 2013
United States2063 Posts
Last Edited: 2013-11-27 18:55:35
November 27 2013 18:52 GMT
#4
On November 27 2013 08:09 Cyro wrote:
That's a hardware/software issue, not internet (stalls/min is game engine.. network spikes = internet issues)

Show nested quote +
Also, the crappy thing about this is the super lag doesn't usually kick in until I'm actually in a game. So I am forced to try and play a ladder game with this ungodly handicap.


It should happen in replays, it's basically the same as playing a game, but both sides are taking orders from a list of written instructions instead of from a live player


Ok, so what do I do?

[image loading]


[image loading]
Is this nominal?
RIP SPOR 11/24/11 NEVAR FORGET
MarlieChurphy
Profile Blog Joined January 2013
United States2063 Posts
November 29 2013 04:54 GMT
#5
bump?
RIP SPOR 11/24/11 NEVAR FORGET
scott31337
Profile Joined January 2013
United States2979 Posts
Last Edited: 2013-11-29 09:06:52
November 29 2013 09:04 GMT
#6
Please do not bump -

I had a GTX 260 and was very prone to overheating and then died.

SC2 taking a whole gig of memory (depending on what you are playing) is fine when you have plenty of memory available.

What is your rig (processor, ram, desktop, ethernet/wireless, etc.)

http://www.teamliquid.net/forum/viewmessage.php?topic_id=395239
THIS WAGON IS HITTING MAFIA FOR SURE BOYS!
DemonDayz
Profile Joined June 2012
18 Posts
November 29 2013 16:01 GMT
#7
as far as I can see the issue with the Lag could be processor based , they added alot of Processor based stuff in Hots which makes my Core 2 Duo Unable to Run it Effectively, That would Explain the Lag as the Game goes on there are more CPU Calculations, the Random Disconnects are systematic of something I experienced with my Old ATI card , It was overheating, changing the Heatsink Sorted that Problem Right out.
Winning is Everything
MarlieChurphy
Profile Blog Joined January 2013
United States2063 Posts
November 29 2013 18:01 GMT
#8
On November 29 2013 18:04 scott31337 wrote:
Please do not bump -

I had a GTX 260 and was very prone to overheating and then died.

SC2 taking a whole gig of memory (depending on what you are playing) is fine when you have plenty of memory available.

What is your rig (processor, ram, desktop, ethernet/wireless, etc.)

http://www.teamliquid.net/forum/viewmessage.php?topic_id=395239


Did you even read op?
RIP SPOR 11/24/11 NEVAR FORGET
MarlieChurphy
Profile Blog Joined January 2013
United States2063 Posts
November 29 2013 18:03 GMT
#9
On November 30 2013 01:01 DemonDayz wrote:
as far as I can see the issue with the Lag could be processor based , they added alot of Processor based stuff in Hots which makes my Core 2 Duo Unable to Run it Effectively, That would Explain the Lag as the Game goes on there are more CPU Calculations, the Random Disconnects are systematic of something I experienced with my Old ATI card , It was overheating, changing the Heatsink Sorted that Problem Right out.

So based on that assumption would I be able to OC it to improve and hopefully deal with this issue? I have a friend who is a computer expert who could probably help me with this.
RIP SPOR 11/24/11 NEVAR FORGET
Cyro
Profile Blog Joined June 2011
United Kingdom20286 Posts
November 29 2013 19:58 GMT
#10
^I doubt it, sounds more like memory/resource stalling
"oh my god my overclock... I got a single WHEA error on the 23rd hour, 9 minutes" -Belial88
MarlieChurphy
Profile Blog Joined January 2013
United States2063 Posts
November 29 2013 20:15 GMT
#11
On November 30 2013 04:58 Cyro wrote:
^I doubt it, sounds more like memory/resource stalling


So what do I do?
RIP SPOR 11/24/11 NEVAR FORGET
Liman
Profile Joined July 2012
Serbia681 Posts
November 29 2013 22:29 GMT
#12
Your computer is just too old.WoL might worked fine but that was some time ago and as everything else,computer components get worse over time.
Only thing that comes to my mind as helpful is to clean your computer,pull your RAM memory stick out and clean gold part which goes into a slot with rubber (this helps with gold oxidation).
Also try with reinstaling windows and SC2.
Keep processes running in background to minimal (no browser opened,no music).

I know this probably wont help much but some of these things helped me with my crappy computer.
Freelancer veteran
MarlieChurphy
Profile Blog Joined January 2013
United States2063 Posts
November 30 2013 00:51 GMT
#13
On November 30 2013 07:29 Liman wrote:
Your computer is just too old.WoL might worked fine but that was some time ago and as everything else,computer components get worse over time.
Only thing that comes to my mind as helpful is to clean your computer,pull your RAM memory stick out and clean gold part which goes into a slot with rubber (this helps with gold oxidation).
Also try with reinstaling windows and SC2.
Keep processes running in background to minimal (no browser opened,no music).

I know this probably wont help much but some of these things helped me with my crappy computer.


Forgive my ignorance, but why then does it not lag right away? And why does it have to 'build up'? Also what is so different about sc2 wol compared to hots? I mean it's the same graphics and shit right?
RIP SPOR 11/24/11 NEVAR FORGET
Cyro
Profile Blog Joined June 2011
United Kingdom20286 Posts
November 30 2013 04:53 GMT
#14
On November 30 2013 05:15 MarlieChurphy wrote:
Show nested quote +
On November 30 2013 04:58 Cyro wrote:
^I doubt it, sounds more like memory/resource stalling


So what do I do?


I dunno really, aside from maybe experimenting with different gpu driver versions or checking your hdd (crystaldiskinfo, crystaldiskmark)
"oh my god my overclock... I got a single WHEA error on the 23rd hour, 9 minutes" -Belial88
MarlieChurphy
Profile Blog Joined January 2013
United States2063 Posts
Last Edited: 2013-12-01 23:13:46
December 01 2013 03:39 GMT
#15
I'll check that out. I noticed something, when watching a replay however. The stalls tend to climb every 1.xx seconds. And it goes from 1 @ 119ms to 2 @ 212ms etc etc, then it gets to like 6 and it'll be 757ms, 7 @ 819ms, etc etc then it gets to 13 or so and will start to be huge like 1759ms and each stall increase adds like 300ms, It eventually makes it up to like 17 at 2500ms or something and restarts back at 1. and it did this a number of times in the replay.

edit- I think it's actually around 3300ms when it resets. And the stalls may sometimes be less, eg; they can climb to 30/min or as low as 17/min and still have the same millesecond delay when it restarts the count.

And I don't know if I mentioned this, but less often my PC will just sort of freeze and repeat the same 1-2 seconds of sounds over and over for a couple of seconds and then skip over those couple of seconds and resume the game. This is the worst thing that happens as I can't do anything and everyone else is usually playing normally.


[image loading]

[image loading]
RIP SPOR 11/24/11 NEVAR FORGET
MarlieChurphy
Profile Blog Joined January 2013
United States2063 Posts
Last Edited: 2013-12-06 01:59:12
December 02 2013 23:25 GMT
#16
So after trying 99% of the stuff in this thread http://us.battle.net/sc2/en/forum/topic/10195020800
I think I have pinpointed the issue.

There seems to be a memory leak/short (possibly just for low ram/xp system) on sc2. If I load the game and then run the hots unit preloader map, all is well. No lag, no stutter, it's totally fine.
Now if I load another game, a replay or anything I get the horrible stuttering every 1.5 sec. So as a treatment I can run preloader after every game.. and have no stutter.
This is obviously a pain in the ass and not a perfect solution. It is a problem on Blizzard's behalf.


It does not make sense that my game worked fine in wol, and it works fine for 1 game, and that I still meet system req. Yet the problem is 'my fault' because my hardware or software is too old or too little.

PS- If anyone has any extra ddr2 ram laying around I'd love to give it a shot and actually see if that even helps.
This is what I have currently: x2OCZ gold ddr2 800 pc2 6400 RAM 1gb
RIP SPOR 11/24/11 NEVAR FORGET
Cyro
Profile Blog Joined June 2011
United Kingdom20286 Posts
Last Edited: 2013-12-02 23:35:05
December 02 2013 23:33 GMT
#17
Oh wait you only have 2gb of RAM? That's kind a big problem, the OS will use a large portion of that.

SC2 loads stuff until it fills ~2048mb (2gb) on a system that has it available, and then unloads stuff to make room and you get stuttering. It's normally an annoyance and not a massive issue, but if you tell the game that it can only have half that much RAM it's not ideal. The minimum req should be 4gb. It's not a memory leak, it's just that the game would ideally use ~2.5gb of RAM if available to load everything, and having like 0.7-1.5gb of RAM available after OS isn't awesome for it
"oh my god my overclock... I got a single WHEA error on the 23rd hour, 9 minutes" -Belial88
MarlieChurphy
Profile Blog Joined January 2013
United States2063 Posts
Last Edited: 2013-12-02 23:47:03
December 02 2013 23:39 GMT
#18
On December 03 2013 08:33 Cyro wrote:
Oh wait you only have 2gb of RAM? That's kind a big problem, the OS will use a large portion of that.

SC2 loads stuff until it fills ~2048mb (2gb) on a system that has it available, and then unloads stuff to make room and you get stuttering. It's normally an annoyance and not a massive issue, but if you tell the game that it can only have half that much RAM it's not ideal. The minimum req should be 4gb. It's not a memory leak, it's just that the game would ideally use ~2.5gb of RAM if available to load everything, and having like 0.7-1.5gb of RAM available after OS isn't awesome for it


I wrote my specs in the op. The box of both games says the minimum is 2 iirc. I recently just increased the pagefile to 4 as well. With the mods I did in that thread, I essentially turn off explorer and the only thing running is Sc2 (through razer game booster). Also, my specs allow me to run ULTRA everything pretty decently, and the factory settings put it all ultra.

edit, it's actually 1 or 1.5 - http://www.game-debate.com/games/index.php?g_id=368&game=StarCraft II: Heart of the Swarm

http://us.battle.net/support/en/article/starcraft-ii-system-requirements
RIP SPOR 11/24/11 NEVAR FORGET
Cyro
Profile Blog Joined June 2011
United Kingdom20286 Posts
Last Edited: 2013-12-03 00:19:55
December 02 2013 23:53 GMT
#19
Sorry, i missed that

Well good luck running the game on a pentium D too (minimum reqs), 1.5gb isn't enough RAM for operating system, important stuff, and sc2 multiplayer, evidently. c2duo and gtx260 should be fine, though. The RAM loading, unloading and stuttering is enough to be annoying on a flagship system that's impossible to improve on for running sc2 with thousands of dollars, so it must be waaay more annoying if the game only has like 1000mb to work with instead of 2048
"oh my god my overclock... I got a single WHEA error on the 23rd hour, 9 minutes" -Belial88
MarlieChurphy
Profile Blog Joined January 2013
United States2063 Posts
Last Edited: 2013-12-06 02:04:44
December 05 2013 00:30 GMT
#20
I noticed that my blizzard cache folder looks like this:
[image loading]

Is it safe to delete this crap? And could this be the cause?

edit- http://us.battle.net/support/en/article/delete-the-battlenet-cache-folder

Yea, I'm going to delete. I wrote a ticket to blizzard and she told me it was probably overheating (obviously didn't read) and closed the ticket. Once this shitty folder deletes I'm gonna try and play and see what happens.


edit2- I've been speaking to blizzard for the last couple days through support tickets and I think some progress (drivers up to date but not showing as such, so unin/reinstalled) is being made. I will post the details after we have expended all options.

btw, I feel like customer service are like cops. They are stupid/generic with their job with you because in 90% of the situations they are dealing with assholes and/or idiots. You have to basically prove yourself to get any respect or help.
RIP SPOR 11/24/11 NEVAR FORGET
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