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Keyboard not recognized after firmware update - Page 2

Forum Index > Tech Support
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Prev 1 2 All
EdenPLusDucky
Profile Blog Joined July 2011
571 Posts
April 19 2012 06:06 GMT
#21
Well it should be a rule that you should never download razer's drivers unless your warranty has ended
Dregan
Profile Joined April 2012
United States4 Posts
Last Edited: 2012-04-19 06:31:39
April 19 2012 06:14 GMT
#22
Again, you have to download razers drivers because the only program out there for setting up your keyboard is the Synapse 2.0 software, and before you can even get in to set up your keyboard it automatically downloads the drivers and firmware... and being a relatively new product there are no 3rd party drivers or configuration software out there for it, so unless I wanted a $250 keyboard with the same functionality as a standard OEM keyboard you might get from Dell, I had to download the Synapse software.
Dregan
Profile Joined April 2012
United States4 Posts
April 19 2012 06:18 GMT
#23
Not that it matters, this keyboard is junk anyways... extremely poor build quality like it's made out of the cheapest plastic Razer could get its hands on, so it won't be much of a loss if Razer finally gets back to my e-mail or I can get them on the phone and they tell me there is no fix, because I'll just return it to Best Buy and get something with a little more of a quality build.
RazerFUUUUUU
Profile Joined April 2012
2 Posts
April 19 2012 06:35 GMT
#24
hey guys i made this account because i have a huge problem and i cannot seem to find any answers basically i brought the razer blackwidow and plug it in it works ok it lights up and im typing on it now, the problem is the configurater, i have the normal blackwidow and i grabed the normal drivers but when i install it and load it up i get a message saying no razer blackwidow detected application closing now, i have un installed and reinstalled like 3 times now and still cannot load the config, even the firmware thing is saying no hardware detected and wont install i have tried different ports and eveything, somebody please tell me something, i even took the first one back and swapped it and the second one wont work either please help!!
EdenPLusDucky
Profile Blog Joined July 2011
571 Posts
April 19 2012 06:46 GMT
#25
You don't want to use the drivers, they will do more harm than good. Use a different usb port. If all the keys light up, then its the BW ultimate.

Also bad name choice, since TL is sponsored by Razer
RazerFUUUUUU
Profile Joined April 2012
2 Posts
Last Edited: 2012-04-19 08:02:49
April 19 2012 07:33 GMT
#26
yes i realised it was the BW ulti shortly after posting, so i uninstalled it all and downloaded the correct drivers and firmware but still when i load config i get "no razer blackwidow detected application will close now" i just brought a $188 paperweight are you suggesting i uninstall it all and then NOT download anything from the razer support site and see how i go then ?? also i have tried every port on my computer, fronts and backs, i still get the same problem, as for my name i mean no disrespect it just my frustration showing and to be honest i dont think its at all offensive xD

should i uninstall and try again without downloading any drivers ???

haha just realised how that sounds, i mean like is there an older driver, one that works and doesnt have this problem ..
QubicKing
Profile Joined May 2012
1 Post
May 22 2012 05:22 GMT
#27
Just ran into this issue on a new BW ulti, after trying all sorts of FW and Drivers: Setting the 'Run this program as administrtator' is what made the Configurator work
bradeee
Profile Joined June 2012
Australia6 Posts
July 13 2012 07:27 GMT
#28
I just got told by a razer tech help guy to reinstall the blackwidow firmware because my media keys stopped working(I love media keys they are great in game) After reinstalling the firmware i was prompted to restart. After the restart the keyboard became unresponsive and i can't pick it up with the razer firmware updaters,synapse or my other computer. Im unsure what to do?? can anyone help?
Midori8
Profile Joined January 2011
Australia126 Posts
July 13 2012 07:47 GMT
#29
I had an issue like this in the past with my Blackwidow (the standard one, but it may work). Try holding down the Fn key as you plug the keyboard in, then I you should be able to run firmware stuff (assuming its the same problem I had).
bradeee
Profile Joined June 2012
Australia6 Posts
July 13 2012 08:33 GMT
#30
On July 13 2012 16:47 Midori8 wrote:
I had an issue like this in the past with my Blackwidow (the standard one, but it may work). Try holding down the Fn key as you plug the keyboard in, then I you should be able to run firmware stuff (assuming its the same problem I had).


OMG I CANT THANK YOU ENOUGH! IT WORKED, i was in the process of returning the keyboard to razer and getting a replacement. thankyou sooo Much <3
coldscars
Profile Joined December 2011
Germany141 Posts
July 16 2012 23:04 GMT
#31
hey guys i have the same problem, my keyboard stopped working and kept only getting recognized as bootloader i tried following alot of advices and i can run the firmware stuff. but the firmware installer when it reached 100% it says i can press next but the %bar starts at the start again, if i press next it says firmware successfully installed but my blackwidow is still not working . i tried other solutions like uninstalling all razer stuff and installing it again, even tried the razer synapse updater but nothing seems to work , the keyboard is responding like the razer button is glowing a bit and if i press fn + firmware updater it gets recognized as blackwidow. Anyone Got an idea?? -
\BibleThump/
tspriggs
Profile Joined July 2012
United Kingdom1 Post
July 18 2012 23:04 GMT
#32
Hey all, been reading through and some of these problems now sound familiar.. I just updated my Razer Blackwidow Mac layout keyboard to Synapse 2.0 and have a problem already... the media keys for forward song and backwards song are working ok but the song in itunes fast forwards almost.. instead of the usual movement to the next song. Any help would be greatly appreciated.
Resurger
Profile Joined August 2012
Angola1 Post
August 09 2012 23:03 GMT
#33
Alright,

First i want to give thanks to this guy gevil
http://gevil.wordpress.com/2011/05/28/razer-black-widow-ultimate-firmware-update-failure-and-how-to-solve-it/

i have spent like 6 hours trying to fix the keyboard, but i finally got it.
once you install version 1.03 and 1.05 go to your bootloader , then right click update driver ...

from there you should be able to chose the file "RzrBtLdr" when you update the driver, you will have (!) on boot loader, then run synapse it will be fixed.

you
Amne_
Profile Joined August 2012
Belgium4 Posts
Last Edited: 2012-08-22 15:17:14
August 22 2012 15:16 GMT
#34
Hey !

I had the same problem so I sent an e-mai to Razer, here's the response, it worked perfectly for me !

"Hello,

Please try updating the firmware.

Note: The latest BlackWidow PC driver must be downloaded & installed first on the PC that you are going to use to perform the firmware update process; this firmware update process can not be done on a Mac.

Download and install the latest BlackWidow driver from the Razerzone website at:
http://www.razersupport.com/index.php?_m=downloads&_a=view&parentcategoryid=114&pcid=81&nav=0,77,191,81

Now, perform the firmware update by holding down the FN key on your keyboard and then connect the BlackWidow USB cable to the computer and after 5 seconds release the FN key.

Updating the firmware basically resets the device."

Hope it helps for those who have the same problem, I guess it works the same for ultimate one
Stephano | MaNa | Squirtle | MKP | TaeJa | NesTea | Feast | viOlet | MC
Knnivezz
Profile Joined September 2012
Philippines1 Post
September 28 2012 02:00 GMT
#35
Hi I have the same problem but my situation is that my device cannot be detected anymore. It happend when i decided to not to use synapse 2.0 cuz it ain't working for me since my FN key stopped working ever since i installed synapse 2.0. So I decided to go back to the old firmware update from the latest update. I downgraded it 2.0 to 1.08. Then my keybroad cannot detected anymore and the keys aren't functioning anymore. I tried different USB ports but it still doesn't work. I even uninstalled synapse 2.0 and the firmware. I don't know what method i should apply in my situation please help..
Desliced
Profile Joined November 2012
1 Post
November 24 2012 00:34 GMT
#36
Ok so i went into razer support and it appears this happens a lot and i figured out how to fix it while searching around http://www.razersupport.com/index.php?_m=downloads&_a=viewdownload&downloaditemid=516&nav=0,77 BlackWidow FW for the regular razer blackwidow http://www.razersupport.com/index.php?_m=downloads&_a=viewdownload&downloaditemid=515&nav=0,77 BlackWidow Ultimate FW For the razer blackwidow ultimate
Raisincaine
Profile Joined June 2013
1 Post
June 10 2013 09:07 GMT
#37
I have been frustrated with this problem for hours.

First of all, I have a Razer BlackWidow Ultimate Stealth Edition. I unplugged my keyboard. Then plugged it back in. The lights turned on, but the keyboard was dead. I uplugged again, and the lights were off and there was no responses. An updater install came up and I installed it (Thinking my keyboard would be fixed. *BAD DECISION*).

My keyboard is now dead.

I plug it in and it says that it is in Razer Bootloader mode. It seems to not act as a keyboard, just like a dead and unresponsive piece of space. It acts as a USB port and thats all. I've tryed re-booting my computer, USBs plugged in, out and it is literally DEAD. I can now say that firmware from a Razer Synapse update fucked and killed my keyboard into an unresponsive piece of nothing.

I have no idea what to do. There is a bunch of forums on solving to Bootloader problem for a Razer Blackwidow, but not a Razer Blackwidow Ultimate Stealth Edition keyboard. I feel alone with this problem, as there is no earlier drivers or updates for my keyboard, now I leave it dead until a hotfix or update from razer...... hopefully.

Please leave a reply if you have the same problem, I'd love to know that I am not the only one with this terrible keyboard nightmare.
Blaec
Profile Joined April 2010
Australia4289 Posts
Last Edited: 2013-06-10 09:09:28
June 10 2013 09:09 GMT
#38
On June 10 2013 18:07 Raisincaine wrote:
I have been frustrated with this problem for hours.

First of all, I have a Razer BlackWidow Ultimate Stealth Edition. I unplugged my keyboard. Then plugged it back in. The lights turned on, but the keyboard was dead. I uplugged again, and the lights were off and there was no responses. An updater install came up and I installed it (Thinking my keyboard would be fixed. *BAD DECISION*).

My keyboard is now dead.

I plug it in and it says that it is in Razer Bootloader mode. It seems to not act as a keyboard, just like a dead and unresponsive piece of space. It acts as a USB port and thats all. I've tryed re-booting my computer, USBs plugged in, out and it is literally DEAD. I can now say that firmware from a Razer Synapse update fucked and killed my keyboard into an unresponsive piece of nothing.

I have no idea what to do. There is a bunch of forums on solving to Bootloader problem for a Razer Blackwidow, but not a Razer Blackwidow Ultimate Stealth Edition keyboard. I feel alone with this problem, as there is no earlier drivers or updates for my keyboard, now I leave it dead until a hotfix or update from razer...... hopefully.

Please leave a reply if you have the same problem, I'd love to know that I am not the only one with this terrible keyboard nightmare.


They are the same keyboard for these purposes. Try all the blackwidow fixes around (pressing fn keys and shit) or just RMA it.
ehosinski
Profile Joined November 2013
United States1 Post
November 13 2013 22:57 GMT
#39
I had this same issue with my Blackwidow ultimate and have for the past 3 days. Today after looking online on my tablet I found another site to try and it worked! It has the step by step instructions and a lot of different ways in which to fix it. I wouldn't post here unless it was absolutely true, but I am typing on it right now so it definitely is!
So if you still have this issue, don't toss your new paperweight, this will fix it!

http://blog.repa.info/2013/03/12/how-to-fix-razer-blackwidow-ultimate-if-you-broke-it-with-a-firmware-update/#comment-712
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