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Maps not downloading?

Forum Index > Tech Support
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Aron Times
Profile Blog Joined March 2011
United States312 Posts
February 15 2012 22:00 GMT
#1
Hello, I'm currently running the repair tool to see if something's wrong with my SC2 client. I tried to play my placement match earlier today, but the map download was stuck at 1/8. I relogged and tried again, and this time there isn't even a progress bar while downloading, nor a percentage of the download finished. A third relog and quickmatch doesn't even show the download pop-up on top of the swirly thing that leads to the cow level.

Anyway, is anyone else experiencing this problem? The only mod I'm using is the Stronger Team Colors mod, which is tolerated by Blizzard but shouldn't have an effect on the game.
"The drums! The drums! The drums! The neverending drumbeat! Open me, you human fool! Open the light and summon me and receive my majesty!"
Roarasaur
Profile Joined September 2011
Canada9 Posts
February 15 2012 22:05 GMT
#2
I had this problem today too and made support ticket with Blizz. Their response was to check my ports and make sure they are all forwarded correctly for my router. Being at school after receiving the email, I havn't had time to test it out to make sure it works. Give that a shot first and I'll update here when I get home tonight if it worked for me.
Rawr!
aQTarjuna
Profile Joined February 2012
Canada2 Posts
February 15 2012 23:28 GMT
#3
I'm having the same problem. anyone help?
fuzzytoad
Profile Joined September 2010
Canada57 Posts
February 16 2012 02:42 GMT
#4
Also having this problem. Exactly the same problem as OP. I'm not using any mods at all. I don't really think this should have to do with the SC2 files either since there was no patch.
Beef225
Profile Joined May 2011
Canada46 Posts
Last Edited: 2012-02-16 02:46:16
February 16 2012 02:45 GMT
#5
Ive had this prob too, same with other ppl. Posted on blizz forums, got this:

http://us.battle.net/sc2/en/forum/topic/4063008061


We are aware of an issue that is preventing some players from downloading maps and thus playing in the various matchmaking queues. We are investigating the situation to determine the cause. We're sorry for any inconvenience while we work towards a solution.

-Huginncord


edit: put the blizz info in quotes
FlyingToilet
Profile Joined August 2011
United States840 Posts
Last Edited: 2012-02-16 03:03:15
February 16 2012 02:59 GMT
#6
It turns out u have to go and delete your battle net system cache folder, but it didn't work right away for me, i snooped around b.net forums and found this page


http://us.battle.net/sc2/en/forum/topic/4062878005?page=1#7



A guy named ZeroWorm posted a link to their modified cache they posted on media fire, replace his cache with your old one and u should be able to log on and now download korhal and cloud kingdom no problem!
http://justin.tv/flyingtoilet
Ainvar
Profile Joined January 2011
United States68 Posts
February 16 2012 03:30 GMT
#7
out of curiosity, are you guys in the US Midwest?
http://www.teamliquid.net/forum/viewmessage.php?topic_id=312252
JeffVader
Profile Joined February 2011
United States79 Posts
February 16 2012 03:34 GMT
#8
On February 16 2012 12:30 Ainvar wrote:
out of curiosity, are you guys in the US Midwest?
http://www.teamliquid.net/forum/viewmessage.php?topic_id=312252


No I'm on the east coast. GRRRR I want to play my placement matches!
As if you could kill time without injuring eternity.
ziggurat
Profile Joined October 2010
Canada847 Posts
February 16 2012 03:41 GMT
#9
I'm having the same problem. Maybe I'll just try again tomorrow
DZhou
Profile Joined November 2008
China14 Posts
February 16 2012 03:48 GMT
#10
I found a solution that worked (at least for me) on reddit.

Step 1: Download the Cache.zip file - http://www.mediafire.com/download.php?gbg6m1oi4ok6zhg Step 2: Delete your old Cache folder, Index, and Offline files from "C:\ProgramData\Blizzard Entertainment\Battle.net" Step 3: Extract the Cache folder from the zip file to the "C:\ProgramData\Blizzard Entertainment\Battle.net" directory. Step 4: Play some SCII!

*Note: The ProgramData folder is hidden and you may have to show hidden files & folders in order to see it. Also, this cache is from US server and will probably only fix issues with the US server.


http://www.reddit.com/r/starcraft/comments/prft7/maps_not_downloading_for_season_6_ive_tried/
Dromar
Profile Blog Joined June 2007
United States2145 Posts
February 16 2012 15:36 GMT
#11
On February 16 2012 12:30 Ainvar wrote:
out of curiosity, are you guys in the US Midwest?
http://www.teamliquid.net/forum/viewmessage.php?topic_id=312252


Yeah. I'm having the same problem in MN. 8% on Cloud Kingdom then it stalls.
Arghnews
Profile Joined June 2011
United Kingdom169 Posts
February 16 2012 17:04 GMT
#12
I thought that I would post my issue here, although it's not strictly the exact same as what you guys are having. But when I try to download maps, bigger customs that take 30 seconds or so in particular, I lose internet connection? Anyone else have this problem, or even a solution? Looked online but it seems to be rare.
MugenXBanksy
Profile Joined April 2011
United States479 Posts
February 16 2012 17:48 GMT
#13
On February 16 2012 11:42 fuzzytoad wrote:
Also having this problem. Exactly the same problem as OP. I'm not using any mods at all. I don't really think this should have to do with the SC2 files either since there was no patch.


people use mods in starcraft..... what? that doesn't even make sense,
we all hope to be like whitera one day
Azide
Profile Joined March 2010
Canada566 Posts
February 17 2012 05:30 GMT
#14
hotspot shield fixed it for me (google + dl it)
Azide and SuperNinja - Best Double Protoss 2v2 Team!
WombaT
Profile Blog Joined May 2010
Northern Ireland26499 Posts
October 07 2012 05:31 GMT
#15
Same issue here for me, complete pain. Hotspot shield fixed this specific issue but gave me pretty unplayable lag.

Would a complete wipe of everything and a clean install do the trick?
'You'll always be the cuddly marsupial of my heart, despite the inherent flaws of your ancestry' - Squat
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