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I have yet to find a thread on this so here goes. I have been searching forever on how I can change my real ID (your real name that appears to your friends in your buddylist, ex. John Smith). I made my account a while back and didn't know the impact of you using a fake name and now it's very annoying when I try to add new friends. The only solution I found from Blizzard was to send their customer service a ticket saying you want to change your name and provide two forms of verification. However, this option is only available to people who have received a legal name change. Do any of you know a way to change my bnet real ID? It won't let me in account settings as far as I can tell...
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You need to call their billing and account services department regarding this.
1-800-592-5499
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no way to do it I'm afraid, it's blizz brilliant policy to counter account selling, even if that means denying to change stupid things like that. sorry I can't help you further, but this is what I experienced 
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Yeah I have the same problem, I made my account when I was very young (and consequently heeded my all-knowing parents' warnings of pedophiles on the internet), so I am from here on out known as Sir "Nick Nick."
With Empathetic Love,
Nick Nick
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EPT
