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Active: 13061 users

Random computer freezes, SC2 only.

Forum Index > Tech Support
Post a Reply
Adeny
Profile Blog Joined January 2009
Norway1233 Posts
August 23 2010 15:12 GMT
#1
Okay, this is bullshit. This has been plaguing me since mid-beta, right around the time when graphics cards were getting fried. Problem:

When I play starcraft 2, my PC will randomly freeze. Sometimes the image gets artifact-y, polygons seem to mix up which vertexes are theirs (i.e. a triangle on the mini map may connect to a different part of the UI), and various other graphics shennanigannery, this behavior seems pretty random but it always freezes. It also freezes at completely random times, I can't find any connection. Note that this ONLY happens in SC2.

- I've reformatted.
- I've changed my graphics card (to another one that have had reported problems with overheating in starcraft 2, I'm thinking I just got really unlucky and received another faulty one?).
- I've ran memtest, GPU and CPU benchmarks. They're all clean, no crashes.

I don't get it. I'm on limited resources so I'd rather not have to buy new hardware without being certain of what's causing this crap.

Speccs:
(text is faded, descriptions may be incomplete)
XP SP3 32bit.
NVIDIA GF9800 GT
Intel core 2 Quad Q6600
SAMSUNG SpinPoint T166 500GB SATA2
Asus P5N-D, nForce750-i
Corsair 750W power supply
Corsair TWIN2X 6400 DDR2
Jiiks
Profile Joined January 2009
Finland487 Posts
Last Edited: 2010-08-23 15:23:11
August 23 2010 15:22 GMT
#2
latest drivers? I had a similiar problem with freezing randomly. This was caused by my graphics driver shutting down for no reason. After a while the driver restarted and i could play again.

This happened with the latest ati drivers and i had do downgrade, no more freezing so far.
Happened with sc2 only for me aswell.
Oblidios
Profile Joined November 2008
4 Posts
August 23 2010 15:43 GMT
#3
Try Copy/Pasting this:

frameratecap=60
frameratecapglue=30

into: My documents/Starcraft II/Variables.txt

That's how I fixed my graphical glitches.
Adeny
Profile Blog Joined January 2009
Norway1233 Posts
Last Edited: 2010-08-23 16:31:08
August 23 2010 15:44 GMT
#4
Already did the framerate stuff, didn't help. I'm test-driving older drivers now, I'll report back when this also crashes. (No I don't have much faith in my comp any more).

Edit: 2-0 so far, cheese though so short games... Glimmer of hope? Incoming disapointment?
Doubledit: And there's the crash. Siiiiiigh.
Pulimuli
Profile Blog Joined February 2007
Sweden2766 Posts
August 24 2010 01:07 GMT
#5
having the exact same problem as you T_T

well it started with sc2, now i cant play any game at all on my comp because i think it might have damaged the graphics card pretty badly
Adeny
Profile Blog Joined January 2009
Norway1233 Posts
August 24 2010 08:00 GMT
#6
But is it the graphics card? I mean, i changed mine. How unlucky do I have to be to get the exact same problem twice in a row? I also had a crash outside of SC2, it's probably going to crash the same way on all programs eventually. Siiiigh ~~.
Pulimuli
Profile Blog Joined February 2007
Sweden2766 Posts
August 24 2010 11:55 GMT
#7
On August 24 2010 17:00 Adeny wrote:
But is it the graphics card? I mean, i changed mine. How unlucky do I have to be to get the exact same problem twice in a row? I also had a crash outside of SC2, it's probably going to crash the same way on all programs eventually. Siiiigh ~~.


yea i just ordered a new computer, cuz im so pissed off
Adeny
Profile Blog Joined January 2009
Norway1233 Posts
August 25 2010 19:12 GMT
#8
So I was thinking I might as well return it before the warranty's up etc. and didn't want to send it in with the YARR-version of XP, so I formated back to the vista it came with. I've played upwards of 15 games now and still no crash. The universe must be shattering at it's foundation if vista actually solves a problem, so it'll probably start crashing soon enough, I'll keep you posted when I keep playing but right now I'm too upset with zerg ololol.
boneplayer
Profile Joined August 2010
Canada4 Posts
Last Edited: 2010-08-25 22:30:11
August 25 2010 20:34 GMT
#9
That sounds like over heating to me. Here is what I would do, hope it helps.

Hopefully you have a tower or something you can open. Open it up and run your computer with a desktop fan pointing inside. This is easy to try and if it's a heat problem then you will know for sure after this works. If it turns out to work, buy either bigger or additional fans and make sure the flow directions are good. You can also try touching edges of parts to see if they are hot. I promise the desk fan will solve all heat problems.

Edit: Also clean out dust and make sure your feet are away from the main air intake (based on personal experience getting kicked from WOW arena due to shifting foot position and overheating. That may be an extreme case, it turned out to be a known motherboard firmware issue: temperature setpoint too low).

Another thing it could be is flakey power but that seems very unlikely. You can test that by unplugging unnecessary things - maybe you are running two hard drives or two vid cards or something, but it doesn't look like it based on what you wrote. Plus your supply is huge.
I play trombone.
CoFran
Profile Joined August 2010
Canada342 Posts
Last Edited: 2010-08-25 20:47:54
August 25 2010 20:47 GMT
#10
im with boneplayer : sounds like a heat issue, check all your fans, make sure they work correctly, adjust their settings to always run full speed in your bios if you can.

if one of your fan isnt working properly you best replace it ASAP before damaging your computer even more. Inspect all your capacitors, on your mainboard and on your gfx board, the top should be FLAT, if it isnt it means it got overheated and could possibly either bring instability or worse explode/leak.

If you're familiar with soldnering you can replace them (obviously with the same calibers) if not you can try and have it repared (YMMV). In most cases these days tho you better off getting a new computer, as a 5/600$ box can run sc2 on ultra anyway.
terr0r
Profile Blog Joined May 2009
United States90 Posts
August 25 2010 20:49 GMT
#11
I've had an issue with gaming in general, my computer will randomly shutdown (monitor says no signal but the case is still on, cpu fan still spinning). I've replaced most of the components and am down to the motherboard, which is being shipped as this is written.

I would try removing one of the sides of the case and feeling around. Locate any points of extreme heat. IMO most of the temperature reading software out there is inaccurate at some points, so getting in there and feeling about will more likely uncover any issues.

Should you find points of excessive heat from the mobo, gpu, etc. leaving the side off and running a fan next to the case should help temporarily.

While I understand your issue is not the same as mine, that does not mean you don't have the same problem.

Another trick to test would be (if applicable) unplugging any cards that are plugged into extension ports (like sound card, network card, etc.) and trying to use onboard stuff if you have it. This can uncover a faulty extension card and save you some time/money. Try using 1 Ram stick instead of 2 and swapping them so you use one, run it till it crashes, try the other one, rinse repeat.
Do or do not, there is no try. Yoda
CoFran
Profile Joined August 2010
Canada342 Posts
August 25 2010 21:00 GMT
#12
On August 26 2010 05:49 terr0r wrote:
I've had an issue with gaming in general, my computer will randomly shutdown (monitor says no signal but the case is still on, cpu fan still spinning). I've replaced most of the components and am down to the motherboard, which is being shipped as this is written.


that sounds like your hitting the 'sleep' key on your keyboard

that could actually be it but in all seriousness, have you replaced the video card cuz thats apprently the component shutting down?
Adeny
Profile Blog Joined January 2009
Norway1233 Posts
August 25 2010 23:14 GMT
#13
AAAAAAAAnd there's the crash.

Anyways, I've ran every test in the book, monitored temps etc. and I can't find any overheating.
Tiamat
Profile Joined February 2003
United States498 Posts
August 26 2010 22:17 GMT
#14
Turn off 3D Portraits! <---------------


Set shaders to Medium so you can set Shadows to low.
ScTwoHatesMe
Profile Joined September 2010
Canada1 Post
September 14 2010 01:45 GMT
#15
i have the same problem ill just be playing just about anything (ie campain onlone custom co op ect..) and my comp will repeat the last little sound it hears for about 5 seconds then it compleatly stops and the only why to get back on to my computer its to hold power button for the said time to it imeadialty shuts down..... this also adds the the screwing up of my computer. i have a attached graphics card and one on the mother board but i dont know if i have diabled it could this be causeing the problem? i neeeeeeeed help!!!!!! this is pissing me off when i play with friends and it freezes and it take me 20 minuets to get back on....
Surrender You Must Or Die You Will
ogmech
Profile Joined September 2010
United States4 Posts
September 14 2010 17:21 GMT
#16
something to check, in bios on plug and play os, flip that on and off to see if the issue is fixed, sometimes when you turn it off you will not boot though, it lets windows do irq assignments when on, I prefer main board todo it when off, in order to boot with it off you may have to reload machine with it off.

irq conflics make machine stutter and it happens alot in plug n play is on in the bios
mav451
Profile Joined May 2010
United States1596 Posts
Last Edited: 2010-09-14 17:44:23
September 14 2010 17:35 GMT
#17
Is that still an issue these days? The ACPI/PNP nonsense is from the early 2000's...certainly not something I have had to deal with in a long time.

Back to the OP's question:
-Not that I don't take your word, but please post idle/load temps in pictures. Leave Realtemp and HWMonitor open while running a stress test (LinX, OCCT, y-cruncher). Make sure to get the whole window in the screenshot so we can see all the temps (PCH/chipset, voltages used, GPU temps, etc.)
-Similarly run a GPU benchmark (3DMark, rthdribl, furmark, etc.) and monitor temps as well.
-Memtest86+ is no longer reliable on its own. If you haven't already, run the in-Windows memtest, "HCI Memtest" and test as much RAM as you can. Let it run for several hours if you can - though errors will usually pop-up much quicker with this.

Once we rule out temps and RAM, we can move from there.

*Note - I helped another TL user with the same motherboard about a week ago, he had a voltage issue (but otherwise everything checked out). You could take this short-cut approach if you are positive that temps/RAM are good though.
With no power comes no responsibility?
ogmech
Profile Joined September 2010
United States4 Posts
Last Edited: 2010-09-14 21:32:16
September 14 2010 21:30 GMT
#18
yup irq issues still plague us till this day, if you hear the ole sound stutter 9 times out of 10 your vid and sound are on the same irq

the board manufactures pretty much worked it out, but when you turn pnp on it screws up their irq scheme and windows start putting the wrong devices on same irq. it happens more often when you take up a pci slot with a high fedilty sound card and not turn of the realtek crap sound or even when you do turn it off

or even when you install a wireless network card
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