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WiFi keeps randomly disconnecting?

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TriniMasta
Profile Joined December 2009
United States1323 Posts
Last Edited: 2010-08-21 04:21:18
August 20 2010 07:07 GMT
#1
I try to play StarCraft II, but I just can't. I disconnect EVERY single game T.T
My internet is fine, but every few minutes, it just disconnects for LITERALLY 3 seconds, which causes b.net to automatically drop me and log me out. Turned me from rank 8 diamond to rank 50s. Don't tell me to google it please, as it is really common, google "my wireless keeps" and look at the suggestions list. or "Widnows 7 wireless keeps"
Anyways it was like that with Windows Vista too, I upgraded to Windows 7 (not pirate), still no answer.

Yes it works with Ethernet, but not with any of my neighbor's routers (so I don't think it's compatibility, just my adapter driver or settings).
to prove to you guys I did do research before posting this:
1) I did reset my TCP / IP stack with CMD
2) My settings are on Autoconfigure IP with ipv4 and ipv6
3) My driver is updated (I used automatic upgrade search with Windows Update, said I'm updated to the most recent driver).
4) I switched channels 1,3,6, and 11. No difference at all.
This is how my SS looks like with my Wifi WORKING (It's quite hard to catch it disconnecting as it only lasts for 5 seconds or less).
[image loading]
Notice how my Ipv6 is no internet access, I disabled this as well and enabled (with reboots as well), no difference.
5) No virus, I scanned with AVG, Spyware Doctor, and eSet Nod 32 (all full versions). Nothing works.
[image loading]
The adapter was built-in in my computer, and we did switch routers, nothing works. It drops with any router. I asked on all other places, and hopefully TeamLiquid can help me, this is really my last resort as I can't play SC2 if I keep disconnecting.
This is my speed:
[image loading]
Honestly I don't think it has anything to do with the problem, as my laptop can connect to it fine.
정명훈 FIGHTING!!! Play both T and P.
mav451
Profile Joined May 2010
United States1596 Posts
Last Edited: 2010-08-20 14:32:45
August 20 2010 14:31 GMT
#2
Did you run WLAN Optimizer? It seems Vista (and consequently 7) thinks its so smart constantly searching for networks, even though it is currently connected.

Thanks MS. Anyway, the WLAN Optimizer is suppose to take care of that, but if it doesn't you'll be seeing me complaining as well (I'm moving to Windows 7 this week).

Link:
http://www.martin-majowski.de/wlanoptimizer/
With no power comes no responsibility?
n3mo
Profile Joined May 2010
United States298 Posts
August 20 2010 14:38 GMT
#3
oh? i'll have to check out WLAN Optimizer.

i've been having similar problems with windows 7, but i thought it might be my drivers (its bootcamped on my macbook pro, which has no such problems). except mine won't reconnect; it'll register the same network as 'connected' with no internet access; all google searches give suggestions on how to fix the router, which is not the problem here.
My hatred for [banelings] is way greater than my compassion
Mykill
Profile Blog Joined February 2009
Canada3402 Posts
August 20 2010 14:40 GMT
#4
Is it raining outside?
This doesn't happen at home but right now I'm on vacation in Taiwan and when it rains a lot for a long time the connection fucks up... I swear the cables are cotton or something -_-

Another reason (im not kidding about the first one)
Your router might not be making a proper connection with your modem. set it to PPPoE instead and just enter the username/password

You can also try going into device manager and uninstalling your adapter.
Scan for hardware changes and it might help.

good luck!
[~~The Impossible Leads To Invention~~] CJ Entusman #52 The problem with internet quotations is that they are hard to verify -Abraham Lincoln c.1863
mav451
Profile Joined May 2010
United States1596 Posts
Last Edited: 2010-08-20 14:47:48
August 20 2010 14:47 GMT
#5
Oops I realized I should be more "deductive" in the process.
Have the WLAN Optimizer running already when doing these tests, so you can rule out 2a.

1) Confirm it is the adapter disconnecting and not the router resetting.
When you experience the disconnect symptoms (losing BNet Connection) - ping your router. The IP Address is the "Default Gateway" in your connection settings.

2) If you can't ping:
a) Your adapter is actually disconnecting and trying to connect to other networks (This is where WLAN is used to resolve this)
b) Your router is resetting (hardware failure)
*Check if the Blizzard ports are forwarded.

3) If you can ping
a) Modem issue (rules out both router and adapter)

With no power comes no responsibility?
Necrosjef
Profile Joined March 2010
United Kingdom530 Posts
August 20 2010 15:03 GMT
#6
Simple solution to this would simply be to not use wireless and use a cable. Its most likely you aren't getting a very stable signal and you are getting packet loss because it is wireless, battlenet doesn't like that.
Europe Server Diamond Player: ID=Necrosjef Code=957
dhe95
Profile Blog Joined December 2008
United States1213 Posts
August 20 2010 15:26 GMT
#7
You don't need IPv6, and it looks like your connection quality is too poor to play, either you're too far away or your wireless adapter is starting to show signs of aging.
POSER
Profile Blog Joined December 2005
Germany71 Posts
August 20 2010 15:38 GMT
#8
well, it's not as simple as some of you think it is, i guess..

i have the same problem, no matter if i use wireless or cable.. right now, i use my router
as a modem, and got the cable connected.. and i still get these "timeouts",
it doesnt make a difference if i go wireless or cable..

some info:
it happens randomly, sometimes 2 times a day, on the next day 20 times..
after the little timeout, i still have the same ip, so it's no real disconnect..
it happens with wireless or cable, when i go router or modem..
i'm using vista home 32bit right now, but im sure it happend on my XP before too..
im using the same router though, havent tried switching it, a "FritzBox SL WLAN"..

mav451
Profile Joined May 2010
United States1596 Posts
Last Edited: 2010-08-20 16:26:22
August 20 2010 16:25 GMT
#9
I don't see why this isn't simple. I've been on a wireless connection for my desktop since 2005. Pings as low at 15ms and it's always worked. The solution for me was using a solid router and the best adapter I could find.

PS - I am 2 floors below my router. It's a 5 year-old ZyXEL X-550.

The adapter I use is discontinued now and does not have 64-bit support, so I may run into similar problems. Hopefully not, but I am more than qualified to say that there is a solution. Don't give up man.
With no power comes no responsibility?
Froadac
Profile Blog Joined July 2009
United States6733 Posts
August 20 2010 17:04 GMT
#10
Check to make sure your router is outputting at max power: it fixed my wireless from really glitchy to flawless.
NukeTheBunnys
Profile Joined July 2010
United States1004 Posts
Last Edited: 2010-08-20 17:59:02
August 20 2010 17:54 GMT
#11
On August 21 2010 02:04 Froadac wrote:
Check to make sure your router is outputting at max power: it fixed my wireless from really glitchy to flawless.


Actually extra broadcast power doesn't necessarily help single strength and can shorten the life of your router. It will increase the random noise the router produces and that will cause more problems then the extra single strength solves

http://www.techerator.com/2009/04/tomato-firmware-increased-transmit-power-does-more-harm-than-good/

They talk about the tomato firmware, but its applicable to all routers because its a hardware issue(which is very similar across all routers) not a firmware issue.

but in regards to the OP I would recommend talking to your ISP, if its an issue if your are plugged in or using wireless then it sounds like the problem is on their end
When you play the game of drones you win or you die.
TriniMasta
Profile Joined December 2009
United States1323 Posts
Last Edited: 2010-08-20 19:46:26
August 20 2010 19:28 GMT
#12
On August 20 2010 23:47 mav451 wrote:
Oops I realized I should be more "deductive" in the process.
Have the WLAN Optimizer running already when doing these tests, so you can rule out 2a.

1) Confirm it is the adapter disconnecting and not the router resetting.
When you experience the disconnect symptoms (losing BNet Connection) - ping your router. The IP Address is the "Default Gateway" in your connection settings.

2) If you can't ping:
a) Your adapter is actually disconnecting and trying to connect to other networks (This is where WLAN is used to resolve this)
b) Your router is resetting (hardware failure)
*Check if the Blizzard ports are forwarded.

3) If you can ping
a) Modem issue (rules out both router and adapter)


I can't, it just resets in half a second, instantly. 99.99% of the time it's always connected, but that half a second of lost connection causes b.net to log me off. My laptop can connect to my WiFi finely, and yes my PW is typed in correctly.
EDIT: What settings do I put on with WLAn optimizer?
[image loading]
[image loading]
EDIT: Start with Windows is checked, just not when I took the SS.
EDIT: Ports are fowarded, but I think it has nothing to do with Blizzard or gaming.
정명훈 FIGHTING!!! Play both T and P.
TriniMasta
Profile Joined December 2009
United States1323 Posts
August 20 2010 20:10 GMT
#13
On August 21 2010 00:26 dhe95 wrote:
You don't need IPv6, and it looks like your connection quality is too poor to play, either you're too far away or your wireless adapter is starting to show signs of aging.

idk but my connection isn't as slow as the status says (its 54 mbps usually). I can always run 1080p on youtube videos, I never lag in a game either.
정명훈 FIGHTING!!! Play both T and P.
Froadac
Profile Blog Joined July 2009
United States6733 Posts
August 20 2010 21:58 GMT
#14
On August 21 2010 02:54 NukeTheBunnys wrote:
Show nested quote +
On August 21 2010 02:04 Froadac wrote:
Check to make sure your router is outputting at max power: it fixed my wireless from really glitchy to flawless.


Actually extra broadcast power doesn't necessarily help single strength and can shorten the life of your router. It will increase the random noise the router produces and that will cause more problems then the extra single strength solves

http://www.techerator.com/2009/04/tomato-firmware-increased-transmit-power-does-more-harm-than-good/

They talk about the tomato firmware, but its applicable to all routers because its a hardware issue(which is very similar across all routers) not a firmware issue.

but in regards to the OP I would recommend talking to your ISP, if its an issue if your are plugged in or using wireless then it sounds like the problem is on their end

Helped me >.> Maybe it is because my router is bad.
CharlieMurphy
Profile Blog Joined March 2006
United States22895 Posts
Last Edited: 2010-08-21 00:14:12
August 21 2010 00:13 GMT
#15
Have you downloaded the latest firmware for your router?

Do you hard reset your router/internet connection before gaming session?
..and then I would, ya know, check em'. (Aka SpoR)
DatTheMighty
Profile Joined March 2009
Vietnam122 Posts
Last Edited: 2010-08-21 00:54:06
August 21 2010 00:52 GMT
#16
one of your neighbors prolly have a same frequency device(very common), try tweaking the wireless channel to a differen't number, or increase the power setting.

p.s. ur googling skills need help lol

p.p.s if you're using OPEN WEP as a security option i suggest change it to SHARED WEP. might also help
Myrmidon
Profile Blog Joined December 2004
United States9452 Posts
Last Edited: 2010-08-21 01:12:41
August 21 2010 01:05 GMT
#17
On August 21 2010 02:54 NukeTheBunnys wrote:
Show nested quote +
On August 21 2010 02:04 Froadac wrote:
Check to make sure your router is outputting at max power: it fixed my wireless from really glitchy to flawless.


Actually extra broadcast power doesn't necessarily help single strength and can shorten the life of your router. It will increase the random noise the router produces and that will cause more problems then the extra single strength solves

http://www.techerator.com/2009/04/tomato-firmware-increased-transmit-power-does-more-harm-than-good/

They talk about the tomato firmware, but its applicable to all routers because its a hardware issue(which is very similar across all routers) not a firmware issue.


Just on a technical note, it's not so much increasing the random noise as much as driving the amplifier into saturation (i.e. outside of linearity). When in saturation, the output is no longer a pure scaled version of the input, as distortions arise. OFDM, which is the modulation technique used in Wi-Fi, is particularly prone to amplifier nonlinearities because the signal exhibits a high peak-to-average power ratio. But yes, in effect, the desired signal to non-desired signal (including noise) ratio is probably decreased by increasing the transmitter power over the intended limits.

Increasing power from not near intended limits to the limit determined by the manufacturer is most likely helpful though--that may have been what Froadac was talking about. And it's very possible that increasing the signal power above intended operation, at the expense of some distortions and higher heat (faster time to failure), might improve performance in the short term.

Another thing to consider is that the router also needs to get signal from your adapter. Increasing the router's output transmit power doesn't change its reception of your adapter's signal.


In general if the connection goes down in a way the OP is experiencing, I would blame a bad adapter roaming/scanning implementation, which may not even be fixable with a new driver. Most low-level adapter functionality is controlled by onboard firmware and not device driver software running on the computer. Updated drivers may not even have a better implementation anyway. It could very well just be a bad adapter.

edit: whoops didn't see a post...It's hard to troubleshoot because the downtime is so short, yeah.

Could you borrow or obtain another wireless adapter and try that?


edit2: When you say the connection goes down, does Windows report that the connection is disconnected, or is it just that you don't send/receive any packets in that interval?


On another note, sporadic disconnects may also possibly be caused by wireless interference. Since you tried channels 1, 6, 11, 3 already with the same problems, it's probably not interference from other Wi-Fi networks. Do you have any Bluetooth devices in the vicinity, or 2.4 GHz cordless phones, or anything other wireless devices you can think of?
mav451
Profile Joined May 2010
United States1596 Posts
Last Edited: 2010-08-21 03:38:56
August 21 2010 03:38 GMT
#18
Good points Myrmidon. I don't think I've seen split second disconnects before, so this is something new for me. 3-5s disconnects is what the WLAN optimizer really addresses.
Now that I'm reading it again:
Considering you've tried another router AND your laptop's wireless hasn't had problems, yeah this is pointing to simply a shitty adapter (hardware). If you can't find a good adapter to tryout, you could always use a dd-wrt router converted to a wireless bridge.

With no power comes no responsibility?
TriniMasta
Profile Joined December 2009
United States1323 Posts
Last Edited: 2010-08-21 04:24:53
August 21 2010 04:17 GMT
#19
No I have no wireless or microwave or any Bluetooth stuff, trust me I checked =D.
And yes my router is updated to the max.
EDIT: WLan optimzer helped by making it from every 15 minutes to 1 hour. But still didn't completely fix the problem.
@my
It makes a sound, Bee Bingp. But no popups in the bottom, however the bottom right WiFi icon changes back and forth instantly.
정명훈 FIGHTING!!! Play both T and P.
RebirthOfLeGenD
Profile Blog Joined November 2008
USA5860 Posts
August 21 2010 04:28 GMT
#20
Have you tried isolating the issue by connecting PC directly to router, then directly to modem, and seeing at which point the connection shits out? It sounds like faulty hardware, however if you hard wire your computer and it works you should just keep it like that. Wireless is always going to blow hard whenever you try actually downloading shit or playing games. Browsing the internet doesn't matter for shit though.
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