graphics card help
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Drowsy
United States4876 Posts
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Gyabo
United States329 Posts
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Eiii
United States2566 Posts
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Drowsy
United States4876 Posts
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johanes
Czech Republic2228 Posts
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Drowsy
United States4876 Posts
I uninstalled the nvidia drivers and installed the ati drivers before installing the card. My computer has the same problem starting even when I have the monitor connected to the integrated graphics when the 5670 is in the case. When I take it out of the case and connect my monitor to the integrated graphics, it works just fine. The monitor's light blinks on and off with the black screen. Will I probably need to just return the card or is there some solution I'm overlooking? The graphics card fan starts when I power up the computer, it just won't boot with the card in the pci-e slot. On April 30 2010 14:35 johanes wrote: what about your power source? these cards are kinda power demanding, so if you have something bad like 300W eurocase, it could be the problem I'm about 90% sure that's not it. The 5670 is a super low power card that doesn't even require a pci power connector. I was able to run a geforce 7950 which did require one so I'm pretty sure it doesn't have anything to do with the power supply. I might still be wrong about this. | ||
mizU
United States12125 Posts
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Drowsy
United States4876 Posts
On April 30 2010 14:37 mizU wrote: Wait, so your CPU works when your moniter is plugged in to your onboard but not when it's plugged into your new gfx card? exactly. It also doesn't work when the monitor is plugged into the integrated but the 5670 is in the pci-e slot. | ||
laee
Germany137 Posts
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hoborg
United States430 Posts
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Drowsy
United States4876 Posts
On April 30 2010 14:42 hoborg wrote: It sounds like a dead card. Do you have access to another computer you can test it in? I do not, and nobody I know owns a desktop. Should I just go ahead and return this sucker? | ||
mizU
United States12125 Posts
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hoborg
United States430 Posts
On April 30 2010 14:43 Drowsy wrote: I do not, and nobody I know owns a desktop. Should I just go ahead and return this sucker? I'd say yes, but I'd also say try to get the opinion of someone besides me, heh... I've never built a system with onboard video so I dunno if there's some kind of quirks there. I read that there's usually a bios setting for using either onboard or PCI-E... but it should be set to something like "AUTO" by default, and thus it should work automatically. And, if that was the problem, your onboard would probably be working while you have the new card installed. So I figure it's either dead or it's a power issue, but I'm not sure how you'd be able to tell short of buying a new power supply. Edit: Your new card actually does use a lot more power http://www.xbitlabs.com/articles/video/display/geforce7950gt_3.html - 7950 GT power consumption: 25W idle 61W peak http://www.anandtech.com/show/2917/13 - 5670 power consumption: 127W idle 190W load If you have less than a 400W PSU, I wouldn't rule out it being a power issue. | ||
Drowsy
United States4876 Posts
On April 30 2010 14:54 hoborg wrote: I'd say yes, but I'd also say try to get the opinion of someone besides me, heh... I've never built a system with onboard video so I dunno if there's some kind of quirks there. I read that there's usually a bios setting for using either onboard or PCI-E... but it should be set to something like "AUTO" by default, and thus it should work automatically. And, if that was the problem, your onboard would probably be working while you have the new card installed. So I figure it's either dead or it's a power issue, but I'm not sure how you'd be able to tell short of buying a new power supply. Edit: Your new card actually does use a lot more power http://www.xbitlabs.com/articles/video/display/geforce7950gt_3.html - 7950 GT power consumption: 25W idle 61W peak http://www.anandtech.com/show/2917/13 - 5670 power consumption: 127W idle 190W load If you have less than a 400W PSU, I wouldn't rule out it being a power issue. ok, so this definitely could be a power issue. But I have had a geforce 9800 gt running in there (it wasn't my card, friend came over to show it to me), and it booted just fine. How much power do those draw? I really doubt my psu is over 400w simply because my computer is almost 4 years old now, so I'm not going to rule it out. | ||
nitdkim
1264 Posts
On April 30 2010 14:54 hoborg wrote: I'd say yes, but I'd also say try to get the opinion of someone besides me, heh... I've never built a system with onboard video so I dunno if there's some kind of quirks there. I read that there's usually a bios setting for using either onboard or PCI-E... but it should be set to something like "AUTO" by default, and thus it should work automatically. And, if that was the problem, your onboard would probably be working while you have the new card installed. So I figure it's either dead or it's a power issue, but I'm not sure how you'd be able to tell short of buying a new power supply. Edit: Your new card actually does use a lot more power http://www.xbitlabs.com/articles/video/display/geforce7950gt_3.html - 7950 GT power consumption: 25W idle 61W peak http://www.anandtech.com/show/2917/13 - 5670 power consumption: 127W idle 190W load If you have less than a 400W PSU, I wouldn't rule out it being a power issue. anything powered through mobo doenst draw more than 75watts max. no powersupply issue here (hopefully). You may have to reset cmos then go into BIOS and set default graphics as PCI-Express. | ||
Drowsy
United States4876 Posts
On April 30 2010 15:09 nitdkim wrote: anything powered through mobo doenst draw more than 75watts max. no powersupply issue here (hopefully). You may have to reset cmos then go into BIOS and set default graphics as PCI-Express. I've never messed around with the bios, do you have some details on how I can do this and how I'll be able to switch it back if I need to use integrated? | ||
hoborg
United States430 Posts
On April 30 2010 14:42 hoborg wrote: Edit: Your new card actually does use a lot more power http://www.xbitlabs.com/articles/video/display/geforce7950gt_3.html - 7950 GT power consumption: 25W idle 61W peak http://www.anandtech.com/show/2917/13 - 5670 power consumption: 127W idle 190W load If you have less than a 400W PSU, I wouldn't rule out it being a power issue. Oh, shit, nevermind, I read it wrong... the anandtech chart is for TOTAL system power, not just the card :< So, yeah... back to probably a dead card, heh. | ||
Drowsy
United States4876 Posts
On April 30 2010 15:17 hoborg wrote: Oh, shit, nevermind, I read it wrong... the anandtech chart is for TOTAL system power, not just the card :< So, yeah... back to probably a dead card, heh. Would the bios thing the other guy suggested be something I should try first? If I set the BIOS to do pci-express by default, how will I be able to use integrated if it doesn't fix the problem? I don't have the 7950 or any other pci-e cards with me right now. If I have to return it, I'm going to have to wait a week probably. I'm moving next week and I'm sure it'll take longer than a week for me to return the hardware and them to ship me a replacement, unless they would be willing to change the shipping address for the return. | ||
pre_amp
Australia47 Posts
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QuothTheRaven
United States5524 Posts
On April 30 2010 15:23 Drowsy wrote: Would the bios thing the other guy suggested be something I should try first? If I set the BIOS to do pci-express by default, how will I be able to use integrated if it doesn't fix the problem? I don't have the 7950 or any other pci-e cards with me right now. There's usually (by which I mean always) a jumper on the motherboard that will clear the CMOS (the saved settings in BIOS) back to default if you screw something like that up, so I wouldn't worry about changing it to PCI-Express mode and not being able to get back. Anyways, PCI-Express mode should just mean that it prioritizes first PCI-Express and second on-board; if you have it the other way around, it might be prioritizing the on-board video. It's worth a try, but I wouldn't expect any miracles. Most likely the card is just dead any needs to be replaced. Fortunately Newegg has really great customer service and it's pretty hassle-free to return a DOA card for a replacement | ||
pre_amp
Australia47 Posts
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hoborg
United States430 Posts
On April 30 2010 15:23 Drowsy wrote: Would the bios thing the other guy suggested be something I should try first? If I set the BIOS to do pci-express by default, how will I be able to use integrated if it doesn't fix the problem? I don't have the 7950 or any other pci-e cards with me right now. According to gateway site, they use either F1or F2 keys to get into the bios at startup... just keep jamming F1/F2 as your computer boots up (or if the gateway site lies, look for the key to press for "setup" when you're booting up). Navigating and changing things in the BIOS should be sort of self-explanatory from there, just check all the menus for a relevant option. If you set it to PCI-E and it still dosen't work, then either... A. It will detect that there's no PCI-E card and revert back to onboard video by default B. It will stay stuck that way and you will have to reset the BIOS by either pulling out the watch-battery for 5 minutes on the motherboard, or by switching a jumper like described here: | ||
Drowsy
United States4876 Posts
On April 30 2010 15:31 hoborg wrote: According to gateway site, they use either F1or F2 keys to get into the bios at startup... just keep jamming F1/F2 as your computer boots up (or if the gateway site lies, look for the key to press for "setup" when you're booting up). Navigating and changing things in the BIOS should be sort of self-explanatory from there, just check all the menus for a relevant option. If you set it to PCI-E and it still dosen't work, then either... A. It will detect that there's no PCI-E card and revert back to onboard video by default B. It will stay stuck that way and you will have to reset the BIOS by either pulling out the watch-battery for 5 minutes on the motherboard, or by switching a jumper like described here: http://www.youtube.com/watch?v=Pdp_L5IxaNI Alright, thanks for all your help. I've watched the video and found the jumper/battery on my motherboard. I got some homework to finish up but after that I'll give this a whirl and post with the results. I'm pretty sure it's a dead card, there was a review on newegg that had with this card and had to return it, and from what I've gathered powercolor is not a great brand, but they were the only ones with a fan small enough to fit in my comp. | ||
Drowsy
United States4876 Posts
Didn't work, card must be dead. I guess pwning noobs in sc2 is going to have to wait a while, probably better since I have finals next week. My friend pre-ordered and they accidentally gave him two keys, I didn't even have to preorder to get into the beta but asldkfjasdlfk I didn't have a graphics card. Playing it with onboard is not good times. Guess I'm going to have to send it back unless anyone has other suggestions. | ||
2on2
United States142 Posts
Reboot enter the BIOS and change the setting to PCI-e. shutdown re-install card and boot, everything should be fine (assuming card wasnt doa) Thats how i would shakedown the problem, the card should slide into the slot with little effort and lock, make sure this happens Oh, and is PCI-E 2.1 backwards-compatable with 2.0? | ||
KOFgokuon
United States14896 Posts
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Drowsy
United States4876 Posts
On April 30 2010 23:57 2on2 wrote: I would remove the card and set the bios settings back to integrated, boot the syetem and shutdown. It should boot again with no issues Reboot enter the BIOS and change the setting to PCI-e. shutdown re-install card and boot, everything should be fine (assuming card wasnt doa) Thats how i would shakedown the problem, the card should slide into the slot with little effort and lock, make sure this happens Oh, and is PCI-E 2.1 backwards-compatable with 2.0? Yeah did this. Card was doa. | ||
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