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Damn delivery service / No D3 yet

Blogs > IBringUFire
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IBringUFire
Profile Blog Joined December 2011
Germany103 Posts
Last Edited: 2012-05-18 09:11:15
May 18 2012 09:09 GMT
#1
Alright guys, I need to vent some air because of DHL. You may or may not accuse me of nerd-raging soon enough, after you have read my somewhat disappointing story about not receiving D3 on time.


So here we go. Take a breath, as this will be hard to bear for avid D3 fans. Or a reason to mock me all along.



Sunday, May 13th
Sunday, lazy Sunday. While sitting at home, being frustrated with SC2 because I have been playing that too much, I decide to finally pre-order Diablo 3. Living in Germany, I usually order my games from Amazon.co.uk nonetheless, because they tend to be a tad bit cheaper and I prefer English language in my games anyway.

So I load up the website, enter Diablo 3 into the search bar, hit the return button...and notice something strange: There is no price tag!

Should the game really be sold out on Amazon? A quick web search reassures me that my initial supposition was correct. Sold out.

I move on to battle.net and decide to simply download the game from Blizzard, because a direct download should be cheaper than a boxed game coming with manual, disc etc, right? Wrongly thought, poor IBringUFire. The game there is a full 15 Euros more expensive. I scratch my head, pondering why that might be the case, but decide to just buy it from amazon.de then, the heck!



Monday, May 14th
Monday nothing particularly noteworthy happens, except this: amazon informs me that my game has shipped! The website shows the estimated arrival date as May 15th. I get really excited, should I be able to play the next day? Imagine my nerd chills.



Tuesday, May 15th
The horror, the horror... So the day of arrival has come. After years of waiting, I shall be able to frantically left and right click my way through the hordes of Diablo, shan't I?

I work as a TV and radio journalist, and while I usually love my job, believe me, this day I couldn't stand it. Throughout the day I periodically check the delivery status via tracking, and a slight smile appears on my face when I see "package loaded into delivery vehicle - 07:35 AM." I can't wait, hours stretch out, my shift seems to take forever to come to an end.

Then, it's 4 PM.
Only one hour left till I can rush home and start playing! I finish my feature for the day and happily start the voice over. Everything goes fine, and the only thing missing is the head editor's approval. After that, I'm done for the day.

4:15 PM.
My head editor wants me to change a single line, after that the piece should be fine and ready to air. No problem, I can do that within a couple of minutes. So back to the recording studio, changing that one line, I begin to get impatient. I really want to leave the place as fast as possible.

4:30 PM.
I return to my room, and my head editor is about to review my piece a final time (quality check, nothing ever airs without a final approval, be the change ever so slightly). But right then, one of the senior guys shows up and asks my head editor to his room with the words "do you have a minute for me?". Of course she has, and leaves me alone with my finished feature.

I start getting a little bit angry. Damn, all it would have taken were about 30 seconds more and I'd be out of there and hacking little demons!

5:15 PM.
Yeah, that one minute turned out to become 45 minutes. 45 minutes of waiting, knowing that I could have left 45 minutes ago. I browse through Diablo websites, TL, whatever distracts me. Of course, nothing distracts me.

When my head editor returns, of course everything is fine and I can leave, finally, at 5:30. Towards home, towards Diablo, towards hack & slay & loot & repeat, towards enjoyment.

6:00 PM
On arriving home I hectically check the post box - it's empty. But I fear not, because I live in a flat share, so surely one of my flat mates opened the door for the delivery guy and received the package. I ascend the final steps of the stairs leading to our apartment. Push the key into the lock, turn, and walk into the hallway. I greet my equally Diablo-3-nerdy flatmate, he's grinning. I ask if anything arrived for me. The moment of truth. Time stands still, I feel my heart pressure my chest.

Ok ok, ignore the last sentence. I added that to generate some drama, to get you excited, you know.

To keep this short, nothing has arrived. No D3, I'm a bit disappointed. Spend the evening browsing D3 fansites, having a beer, being impatient as inferno. Later that night I trace the package again, receiving a "the package could not be delivered today - 7:35 PM" message.



Wednesday, May 16th
I arrive at work, where one of my coworkers is telling me about reaching the third act of the game. I ponder punching him, but of course refrain from doing that. I boot my computer, check the package tracking, and my hopes get renewed. The package has, again, been loaded into the vehicle.

I spend the day working and not thinking about the game, surely it will arrive. This time, my feature receives final approval around 4 PM, and I can leave early. With thoughts of "that should make up for the lost evening on Tuesday" I drive home and enter the house. Again, the post box is...empty.
Again, I walk up the stairs, again I turn the key. Again I ask my flatmate....nothing has arrived.

Imagine this: I live in a 16-party house, lots of the apartments are - just like mine - flatshares with 2 to 5 people. Anybody in that huge house must have been home when that delivery guy rang the doorbell.

I assume he was either to lazy to really do that, or didn't even show up at all. I'm frustrated, begin playing SC2, and surprisingly my impatience carries me to quite a few victories in the game. Maybe playing angry enhances my destruction skills, I should keep an eye on that, hehe.



Thursday, May 17th
...was a bank holiday in Germany, so no deliveries. At all. I spend the day playing SC2, complaining to my girl friend about the game not being there for one of my spare days off.



Friday, May 18th
Today. It is now 11 AM here, I'm at home, took the day off so I have a 4-day-weekend. Those four days were originally planned to be full of Diablo 3. I have checked package tracing, and again my game is "loaded into the delivery vehicle". So far, nothing has arrived, I spent the morning looking out of the window from time to time, in hopes of catching the yellow van that should bring me what I have been waiting for the past few days.

I'm a little bit afraid to take a shower, since my flat mate is still asleep (oh studies were good times) and in no way do I want to miss that guy.

To pass some time, I decide to write this blog, which has so far taken me a little bit more than 30 minutes.

I'm getting more impatient by the minute. Today is the last day I have all for myself, because tomorrow I'm on the road with my band, and Sunday absolutely belongs to my girlfriend.

So wish me luck, Team Liquid, with me luck...

*****
Roffles *
Profile Blog Joined April 2007
Pitcairn19291 Posts
May 18 2012 09:24 GMT
#2
GL SIR.

Just to cheer you up, I'm just gonna tell you it's not that great of a game.
God Bless
IBringUFire
Profile Blog Joined December 2011
Germany103 Posts
May 18 2012 09:34 GMT
#3
On May 18 2012 18:24 Roffles wrote:
GL SIR.

Just to cheer you up, I'm just gonna tell you it's not that great of a game.



hehe thank you. Although that doesn't really cheer me up because after all...if it indeed turns out as "not that great of a game", there will be the disappointment of it being mediocre in addition to the ever so painful wait.
Miicr0
Profile Joined July 2010
Netherlands133 Posts
May 18 2012 09:39 GMT
#4
I feel you IBringUFire. I've had the same problem with my delivery service here. As of yet I've not received the game. But after hassling the customer service of the store where I bought it (2 calls, 4 mails) They finally caved in yesterday evening at like 22:15 (hell, why were they at work?!) and sent me a key and promised to send the opened Diablo 3 to me. I just have to send the originally mailed one to them again (unopened ofcourse). And I can play freely while still getting a physical copy.

I hope everything plays out well for you today man and I hope that you'll have a good time playing in the nearby future!
Learning from the best is the best way of learning...
Vaelone
Profile Blog Joined February 2011
Finland4400 Posts
May 18 2012 09:50 GMT
#5
Ordered mine last month from coolshop and still don't have it either (they sent it a day before launch lol?): I just gave up at wednesday after discovering I still didn't get it and went to buy a copy from my local super market as I didn't want to waste my two days off.

Not to mention that I had 14 hours shift on tuesday and I was anxious to get home to play Diablo but denied. Not sure what I'm going to do with the spare one once it eventually decides to arrive.

So I feel for you.
DarkPlasmaBall
Profile Blog Joined March 2010
United States46439 Posts
May 18 2012 10:31 GMT
#6
Wow, that's fucking terrible x.x

I just went to the store and bought the game in person (pre-ordered) so there was no chance of the mail screwing it up. I hate having to rely on other people- especially when it comes to things as important as this!

I hope you get it soon
"There is nothing more satisfying than looking at a crowd of people and helping them get what I love." ~Day[9] Daily #100
Hibzy
Profile Joined November 2010
United Kingdom445 Posts
May 18 2012 10:59 GMT
#7
Yeah DHL is awful, they lost my Razer Deathadder last year, but Razer were kind enough to send me another one

"Uhh, I just have an insanely good sense of fashion." -TLO
Alpino
Profile Joined June 2011
Brazil4390 Posts
Last Edited: 2012-05-18 13:35:31
May 18 2012 13:34 GMT
#8
On May 18 2012 18:24 Roffles wrote:
GL SIR.

Just to cheer you up, I'm just gonna tell you it's not that great of a game.


I can't tell if it's good or bad because I'm addicted to it. Hopefully it arrives soon enough though...good luck.
20/11/2015 - never forget EE's Ember
Barbiero
Profile Blog Joined September 2010
Brazil5259 Posts
May 18 2012 14:10 GMT
#9
Feel sorry for you dhl brought my CEa day earlier than expected so... Im lucky I guess?
♥ The world needs more hearts! ♥
Scorch
Profile Blog Joined March 2008
Austria3371 Posts
May 18 2012 14:38 GMT
#10
I preordered at amazon.co.uk when it was still in stock, to save some money. The estimated delivery date was May 17th-22nd. Alright, I thought, I can accept those few days of delay for the money saved. Then, on May 14th, the delivery status changed to "dispatched", estimated delivery date: May 24th. Assholes.
serum321
Profile Joined January 2012
United States606 Posts
May 18 2012 15:20 GMT
#11
Moral of the story, next time spend the extra 15 euros for the digital dl. BTW, the reason it costs more through the digital dl is so blizzard didn't piss off any retailers. If you sell your game cheaper on your website than retailers can sell it in stores then they will sit on shelves in stores and retailers won't purchase any of your next game to store on the shelf. If your game isn't on shelves then the foot traffic consumer has no clue it exists.

And no wonder DHL went out of business in the States.
Zocat
Profile Joined April 2010
Germany2229 Posts
Last Edited: 2012-05-18 15:45:43
May 18 2012 15:43 GMT
#12
On May 18 2012 23:38 Scorch wrote:
I preordered at amazon.co.uk when it was still in stock, to save some money. The estimated delivery date was May 17th-22nd. Alright, I thought, I can accept those few days of delay for the money saved. Then, on May 14th, the delivery status changed to "dispatched", estimated delivery date: May 24th. Assholes.


Haha - yeah had similiar experiences with amazon.
"Estimated delivery" always soon and nice. Then they change the status to "dispatched" and suddenly the delivery is 5days later.
And tracking only shows "submitted package detail to mail service". Only 3-4 days later it changes to "mail service received the package".

About DHL worst story:
I was home the whole day and waited. In the evening then "no one home" at the tracking status "get it from the post office the next day". Next day (7:30am) I went there... "Oh you can only get packets (from the day before) after 2pm".
I left my home at 1:30pm and met the mailman who was about to deliver the packet. If I wasnt lucky there and would've left earlier I would have been furious


But yeah, keysellers are the better choice in my opinion if you dont want the box. Official digital editions are too expensive imho.
IBringUFire
Profile Blog Joined December 2011
Germany103 Posts
May 18 2012 16:18 GMT
#13
The fun continues.

I just stopped a DHL delivery guy on the street in front of our house and asked why he didn't bring a package when, according to tracking, he should have it in the car. His reaction: "well, my colleague must have it, we share packages for this street. you'll probably get it today." It's 6:20 PM now...ggrrrr
r.Evo
Profile Joined August 2006
Germany14081 Posts
May 18 2012 23:29 GMT
#14
Honestly DHL was a mess for me all the time as well, until I signed up for one of those "Packstation" thingies. (For foreigners: Think electronic post office where they dump your package and you can grab it from there with a card they sent to you directly.)

Suddenly everything is here right on time and I don't have to deal with those stupid delivery guys anymore. Best is when you find a card saying "Couldn't be delivered, was here at xy PM" and you're like... "wait... I was fucking here... you didn't ring the bell". =S
"We don't make mistakes here, we call it happy little accidents." ~Bob Ross
micronesia
Profile Blog Joined July 2006
United States24799 Posts
May 19 2012 00:33 GMT
#15
So any update? Did it not come yet? I'm curious now!
ModeratorThere are animal crackers for people and there are people crackers for animals.
Disregard
Profile Blog Joined March 2007
China10252 Posts
May 19 2012 01:31 GMT
#16
Just to make you feel better the game has been sitting on myself for a couple of days after received it, can't touch as I still have finals to deal with but I honestly think after all these opinions about it being average is getting to me. And I have played the beta, it really didn't get me addicted to play for hours on end but I bought the game nonetheless =)
"If I had to take a drug in order to be free, I'm screwed. Freedom exists in the mind, otherwise it doesn't exist."
IBringUFire
Profile Blog Joined December 2011
Germany103 Posts
May 21 2012 11:32 GMT
#17
On May 19 2012 09:33 micronesia wrote:
So any update? Did it not come yet? I'm curious now!



Ha, sorry, didn't log in since Friday because the game really arrived that day. The delivery guy did tell the truth, his colleague brought it at ca. 7 PM.

Been playing through Acts I to III during the weekend. So far, I quite like it. I'm just prone to addiction I guess, be it cigarettes or LOOT!
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