GosuGaming sends you availabilities
he replies the same day
Aug 24th:
"so much for this, this is thw worst site I've ever used, no response again"
lol. manners?
Blogs > xyos |
SwEEt[TearS]
Canada1575 Posts
GosuGaming sends you availabilities he replies the same day Aug 24th: "so much for this, this is thw worst site I've ever used, no response again" lol. manners? | ||
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micronesia
United States24569 Posts
On September 01 2010 11:06 Trion wrote: Show nested quote + I found out a little while ago that our email was vanishing into a black hole, and we are MISSING all lesson requests since August 5th. I want to extend my apology to everyone for the confusion. If you think we ignored you, we didn't! So drop us a line again and we won't miss you this time. This was on the front page of their web page and was posted by someone by the name of "Louder" Disclaimer: I know very little about GosuCoaching.com and I just posted the first thing I saw on their web page. Let's talk to one of them since a few of them have been ACTIVE here recently and can definitely provide a reasonable explanation for what happened. Surely you are just overreacting and it was an honest/technical mistake. If you are right and we are all wrong patience is the best way to prove it to us. | ||
xyos
107 Posts
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TyPsi5
United States204 Posts
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SilentCrono
United States1420 Posts
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Manit0u
Poland17187 Posts
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Z3kk
4099 Posts
This is all while (difficultly) bringing myself to take you seriously. | ||
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micronesia
United States24569 Posts
On September 01 2010 11:13 SilentCrono wrote: well, i hope you get the refund if you don't get the lesson. maybe you can try again with them later. i heard they are a really good coaching website and i will definitely be getting some lessons once i get my paycheck. Wow you are willing to pay for lessons to exact your revenge haha! | ||
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KwarK
United States41971 Posts
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Manifesto7
Osaka27118 Posts
I just wanted to let the community know that GosuCoaching.com is a big scam site, my friend bought a lessons from them, they requested payment right away, than said it would be months before the lessons, and now are completely ignoring his emails. He's had to open a paypal dispute to attempt to get his money back, I would avoid using this site at all costs and this is AFTER, he stop responding to me for 5 days in a row the first time Did you buy lessons or your friend? Saying that the site is a scam is libel. There is not evidence of a scam. You can say that they do not provide good customer service, but you can't call it a scam without evidence. Moving this to blogs. | ||
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Manifesto7
Osaka27118 Posts
On September 01 2010 11:13 KwarK wrote: Ok. This is clearly ridiculous and the people at gosucoaching are decent guys. I'm closing this. If you want to make a new topic to complain with some proof and dates that add up after having spoken with them then I'll let that one stand. But this is just a joke. I don't think it should be closed. It should remain open so that the business can post its explanation. It is a business that pertains to our users so I think it is an important thread for people to be informed before spending their money. The OP doesn't present his case well, but he wouldn't have made a thread if he had no concerns at all. | ||
iNcontroL
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USA29055 Posts
Gosucoaching has been closed down. I was respectfully waiting for the owner (Louder) to announce it's closure since this was his decision and his website but he has been slow to respond or make this public so I will take the responsibility upon myself. The OP mentions an issue that is quite common with the site in it's current build. The site began as a mere coaching website. An extension of what I was already doing in the blog section of TL with my own coaching endeavor. This was intended to be a larger more professional version of what was evidently a lucrative and beneficial endeavor. However gosucoaching became too overconfident in what it could accomplish and tried to get larger than it should have. With the new layout and design Louder had wished for the website to grow as follows: He wanted individuals to contact the site, request a coach, pay for said coach, have a secretary of sorts fill in the request via a calendar that was previously "ok'd" by each coach and then the coach checked the calendar and attended the scheduled meet. This however was completely ineffectual as we experienced scheduling conflicts, miscommunication like lack of timezone clarification or server of actual session, coaches weren't showing because nobody has the same schedule of availability day-in-and-day-out, sessions were being scheduled the day of .. etc etc.. it is important to note THESE ARE INTERNAL GOSUCOACHING MISTAKES the burden of responsibility and fault lies solely with US. We all knew what we were getting into and we all felt that it could work. So while I name Louder as the leader (he is) we are all responsible. This of course lead to tons and tons of no shows so people started saying "what is the deal?" in droves and eventually the system was flooded with emails of people A. asking for lessons B. asking WHY they weren't getting lessons and C. wanting repercussions/refunds etc As such Louder decided to pack it up and close up shop. This meant that some coaches lost hours and hours of already serviced coaching sessions. This also meant a bunch of angry customers and people who had faith in our service being left with a sour experience. To each and every one of you I am deeply sorry. Gosucoaching is done and I will no longer participate in anything that has to do with it. 100% of my business as a coach relies on integrity and community respect. I have endangered that by allowing myself to participate in a failed and exploitative version of what I sought out to do: coach people and sustain my professional career while I do that. Everyone who sent money and did not get coaching will be refunded. Louder has announced that internally and people have asked for that course of action (obviously). They are entitled to that. In addition I want to apologize for the inconvenience and hope that people will not give up on the coaches involved. Inka, Machine, Sheth, Lzgamer, PsyonicReaver, Future and others are fantastic coaches. They are honest, hard working people who want to do exactly what I did: Coach for the game they love, so they can play the game they love on the highest level. I will be opening a new site. One with a name yet to be determined. It will be the bare bones of what my original plan was: coaching! It will list coaches, have contact info and bios and that's it. Scheduling will be done through the coach directly and any site activity will be merely to advertise show matches, tourneys or free content. Think of it as a organized yellow pages of SC2 coaches. A place you can go to look up someone to help your game without flooding TL, gosugamers or another site with advertisements for coaching. Please PM me if you have any questions or need help. I do not handle the paypal account for gosucoaching but I can represent another voice if anyone is slow to get their refund. Again, sorry for the inconvenience. Hopefully the community will forgive those involved and allow us to reorganize and get back to work. PS: Gosucoaching was never a "scam" site. It merely got too big for it's own good. Scamming was never our intention. We provided a service people paid for and when that relationship fell out of line gosucoaching collapsed. Please don't apply terms that don't match with what we were doing. | ||
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KwarK
United States41971 Posts
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Alou
United States3748 Posts
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a176
Canada6688 Posts
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TadH
Canada1846 Posts
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micronesia
United States24569 Posts
On September 01 2010 11:56 TadH wrote: Looks like the OP's rage was founded after all. Rage? Perhaps. But this thread wasn't a good way to deal with it. Maybe he just had no idea of alternate ways to get in touch with them? | ||
TadH
Canada1846 Posts
On September 01 2010 11:59 micronesia wrote: Show nested quote + On September 01 2010 11:56 TadH wrote: Looks like the OP's rage was founded after all. Rage? Perhaps. But this thread wasn't a good way to deal with it. Maybe he just had no idea of alternate ways to get in touch with them? If he paid for something, it's up to them to get in touch with him. Not the other way around. | ||
TadH
Canada1846 Posts
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T.O.P.
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Hong Kong4685 Posts
On September 01 2010 11:59 micronesia wrote: Show nested quote + On September 01 2010 11:56 TadH wrote: Looks like the OP's rage was founded after all. Rage? Perhaps. But this thread wasn't a good way to deal with it. Maybe he just had no idea of alternate ways to get in touch with them? It was a good method. Gosucoaching wasn't responding to their client. They weren't going to confess their faults unless someone wrote a bad review on TL. Without this post, some people will continue to sign up for gosucoaching and not get the service that they deserve in return. | ||
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