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Hi everyone,
We'd like to post an explanation of the stream problems we had for the Ro8 games today. Many of our staff are located all over the world, in this case our observer (Carnac) was from Germany and there was a routing problem between his ISP and our streaming servers that caused severe delays and buffering on the stream. After the 2nd game of the 1st set, we made the decision to change observers since it didn't look like it was going to get any better.
While we were setting up Kennigit with the observer tools, we found a way using zatic's server hosted in Germany to re-route Carnac's connection over a different carrier, allowing us to bypass the failing link on the Internet. This allowed us to get the stream back online after a significant delay for which we apologize.
The problem with the routing was not just limited to TL staff - many of you were unable to connect to our stream or had terrible lag / buffering issues due to this failing routing that seemed to mainly affect Europe. Unfortunately the problems were occurring way out of the control of us and our ISP so we could not do anything to fix this.
Additionally some of the Brood War audio during the last set was missing. We believe this to be a mixer problem with Carnac's sound card - this is also why the commentary was dropping in earlier casts. This will hopefully be fixed for the Ro4 onwards.
I think the games more than made up for the technical errors though, if you missed them the VODs will be posted soon. Game 1 of White-Ra vs JF unfortunately was corrupted as a result of the stream issues and will not be included at this time.
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While we were setting up Kennigit with the observer tools, we found a way using zatic's server hosted in Germany to re-route Carnac's connection over a different carrier, allowing us to bypass the failing link on the Internet. This allowed us to get the stream back online after a significant delay for which we apologize.
R1CH 101 never out of options. Apologies for the inconvenience everyone!
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thanks to vinter for streaming this on livestream. starting at nony vs idra the stream stopped working at all for (as i figured) viewers located in northern germany and maybe others.
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South Africa4316 Posts
I had some intense lag before the downtime, but it was perfect after the downtime. Routing to SA seemed to have been fixed somehow.
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I'm in central/northern germany and it worked =O.
No worries because of the problems, thanks for the effort everyone 
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I couldnt watch the series because of this, i hope at least the torrent comes asap.
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A rare triumph for Australian internet, as the stream was not THAT bad before (just the lag like everyone else) and after it was perfect. n_n
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Always amazed at how many solutions r1ch can pull out of his "hat"
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Thanks for all the hard work, TL. I had some trouble with the stream myself. After reading some of the messages on IRC, I found that my own internet was to blame. With a magical VPN connection through another ISP, all the buffering to get still pictures was over.
Can you possibly send R1CH to fix Europe before RO4? I'm sure it would only require an inkling of his immense powers.
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Had no problems viewing whatsoever. Thanks for all the hard work. The commentary was amazing today lol, probably cuz they were so tired.
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You are forgiven
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it was worth the wait.
both JF vs White-Ra and Idra vs Nony matches made up for the problems.
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8751 Posts
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Thank YOU for your time and dedication, so we can enjoy such great games.
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Germany / USA16648 Posts
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It was a pretty good time for technical issues since I had just started playing in a clan war :D
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While I value explanations for why these technical issues arise, at the same time I always giggle when r1ch apologises, since the amount of effort and technical skill that goes into these casts is unbelievable, and I'm getting all this great Starcraft for free?
R1ch is a magician, albeit a modest one.
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TL is still miles ahead of the clowns at MBC =D
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Thanks for the explanation R1CH, u own.
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EPT
