Launching starcraft 2: An unexpected fatal error

AltOptimus

Netherlands115 Posts

September 27 2012 06:12 GMT

Hello TL users, yesterday i boot up starcraft 2 At the loading screen with jim raynor this error suddenly popped up and closed starcraft 2:

http://i.imgur.com/sUuqE.png?1

Yesterday afternoon i could still play starcraft 2 untill this error came up. i reinstalled the game and rebooted my computer but it didn't fix the issue. If anyone thinks or knows what the issue is and how to fix it please explain what to do in steps. I dont know much about computers.

EDIT: problem fixxed out of nowhere.

EdenPLusDucky

571 Posts

September 27 2012 07:29 GMT

delete the battle.net folder in programdata and run sc2 as an admin

AltOptimus

Netherlands115 Posts

September 27 2012 07:41 GMT

On September 27 2012 16:29 EdenPLusDucky wrote:
delete the battle.net folder in programdata and run sc2 as an admin

i have, didn't work tho

EdenPLusDucky

571 Posts

September 27 2012 08:42 GMT

did you do any driver updates or install new software prior to this occurring?

AltOptimus

Netherlands115 Posts

September 27 2012 08:54 GMT

On September 27 2012 17:42 EdenPLusDucky wrote:
did you do any driver updates or install new software prior to this occurring?

No, it was all of a sudden. although after it happend i reinstalled drivers which unfortunatly, didn't help

AltOptimus

Netherlands115 Posts

September 27 2012 16:41 GMT

unfortunatly still not fixxed by reinstalling again and updating drivers, can anyone help me out here?

Typhoon1789

Australia292 Posts

September 27 2012 19:15 GMT

Last resort can be a total system reformat. If you decide to go this route make sure you backup anything you want via disks or external HD.

AltOptimus

Netherlands115 Posts

September 27 2012 19:34 GMT

On September 28 2012 04:15 Typhoon1789 wrote:
Last resort can be a total system reformat. If you decide to go this route make sure you backup anything you want via disks or external HD.

thanks, but it seemed to be fixxed out of nowhere without doing anything.... really weird but im glad its fixxed.

Scoop05333

United Kingdom55 Posts

March 12 2013 20:34 GMT

i am seeing this with HOTS atm

sylverfyre

United States8298 Posts

March 12 2013 21:28 GMT

#10

I am too, but I'm not even getting to the loading screen w/ raynor. Just straight up crashing on the black screen between pressing play and the change to fullscreen for the splash screens/login screens.

ABCInfinite

3 Posts

March 17 2013 03:11 GMT

#11

I keep getting this as well. Tried reinstalling and was able to play but after closing the game and then trying to play again later I'm getting this same crashing again. Have tried deleting battle.net folder and running as admin but this hasn't helped at all.

ioCross

United States53 Posts

March 17 2013 20:23 GMT

#12

i've been searching for the past day with no luck on this issue, so far it seems to be a NVIDIA issue, as i saw this thread: https://forums.geforce.com/default/topic/534644/geforce-drivers/crashing-in-starcraft-2-hots/2/ on the geforce fourms...

it seems that its an issue with the nvidia drivers, and its just on the single player mission that this is occouring. mutiplayer so far has been error free. NVIDIA is aware of this issue, and so is blizzard, but i dont know which one is going to be releasing a fix first.

If the fix is released and i dont see it posted here within a day or two, i'll put it up.

EDIT:: Also, apperently there was the same issue in WOL when it was first released, and there was a fix there requiring them to turn the graphics resolution down, but as my computer is running crysis 3 at 1280x1024 with high resolution, and getting ~40 FPS i'm pretty sure its a glitch that they will release a fix for soon.

EDIT 2:: FIX FOUND! Well for me anyway. http://www.nvidia.com/object/win7-winvista-64bit-296.10-whql-driver.html
Instead of the current 314.97 drivers, roll back to the 296.10 drivers. So far i've played thru 3 missions of the campaign with no crash, when before hand i could not complete the 2nd mission due to consistant game crashes.

I must say, this isn't a complete fix, or does it work for everyone. I saw posts from people who had the 500 series of nvidias, that rolled back and had the same issues still, but it seems to have worked for me, and the majority of nvidia 500 series users. Once again, some people are still having issues, even after rolling back thier drivers. Will update when an actual fix is found.

mobai

5 Posts

December 04 2013 17:18 GMT

#13

Since I can't make a new thread, I'll just reply here.

I installed SC2 WoL and when I press the play button, I can see the loading screen, but after ~5s, it crashes, giving me no more hints than just an "unexpected fatal error".

I tried every possible solution, tried 319 and 331 drivers (for my GTX650), but nothing worked.

It would be awesome if someone could help me.

Edit:
=> http://eu.battle.net/sc2/en/forum/topic/8882348261?page=1#0
He seems to have the same problem

bigmanbigman

17 Posts

December 04 2013 22:07 GMT

#14

For some reason when I try to play Sc2, I get onto NA server just fine, but if I try to get onto the KR server for harder opponents and better practice, I am not able to log on. It just shows that my internet is not working but it is working just fine because I can go on NA and browse the internet. Any suggestions?

Cyro

United Kingdom20285 Posts

December 04 2013 23:09 GMT

#15

I saw the same when i could not connect to NA (but eu worked fine and my friend could connect to NA fine) on a few occasions

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