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USB stops working after computer is left idle

Forum Index > Tech Support
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Node
Profile Blog Joined October 2009
United States2159 Posts
December 09 2011 02:05 GMT
#1
I'm reposting this from the Simple Questions & Answers thread, since I haven't gotten a response over there and this may be a bit overcomplicated.

Lately I've been having an issue where after being left idle for a long time (between me going to bed and coming back from work) my USB ports seem to go to "sleep". My mouse, keyboard, iPod USB connector, and external hard drive all stop completely (don't have any other devices plugged in). Unplugging and plugging them back in does nothing, as does trying different ports on both the front and back of the case. Restarting the computer fixes the problem. My monitors and speakers are still completely functional.

I've gone through the various power saving options, but none of them look like they would cause this. I can't think of any changes I've made recently to anything, hardware or software-wise. Microsoft Security Essentials and Spybot S&D aren't picking anything up. I've tried resetting CMOS (actually, I just accidentally hit the button while moving devices around >.>), but that didn't change anything. What gives?

Relevant specs:
ASRock P67 PRO3 (B3) LGA 1155 Intel P67 SATA 6Gb/s USB 3.0 ATX Intel Motherboard
EVGA SuperClocked 01G-P3-1563-AR GeForce GTX 560 Ti (Fermi) 1GB
OCZ ModXStream Pro 600W Modular High Performance Power Supply
Intel Core i5-2500K Sandy Bridge 3.3GHz (overclocked to 4.5GHz)
G.SKILL Ripjaws Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10666)
Crucial M4 CT064M4SSD2 2.5" 64GB SATA III MLC Internal Solid State Drive (SSD)
whole lies with a half smile
Defeat
Profile Joined March 2010
United States476 Posts
December 09 2011 02:19 GMT
#2
What operating system do you have?
"the metagame has really evolved to the point where the best chance to win the metagame is to game the metagame" -Bags
Node
Profile Blog Joined October 2009
United States2159 Posts
December 09 2011 02:51 GMT
#3
On December 09 2011 11:19 Defeat wrote:
What operating system do you have?


Windows 7 Professional (legitimately)
whole lies with a half smile
Froadac
Profile Blog Joined July 2009
United States6733 Posts
December 09 2011 04:28 GMT
#4
Go to power options. Edit settings. Advanced settings. Disable suspending USB. See if that fixes it.
nam nam
Profile Joined June 2010
Sweden4672 Posts
Last Edited: 2011-12-09 07:58:15
December 09 2011 07:52 GMT
#5
I know this is fairly common if we are talking about waking up the computer from sleep mode but I assume by idle you mean it's on but not in use?

I remember reading about someone with a similar problem where his usb mouse would stop working after idle. He solved it by updating his bios. Though he had other problems as well, bsod's and such so I'm not sure that's the best bet.

I did check the bios for you mobo:
http://www.asrock.com/mb/download.asp?Model=P67 Pro3&o=BIOS
In the 1.9 version it says "Modify USB code." Might have something to do with that. Check what bios version you have.

You could also try reinstalling your chipset drivers.

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