disappointing that it didnt work out well i really hope the next MLG is more successful. The games were entertaining so once the kinks are worked out MLG should be great :D

Ghad

Norway2551 Posts

April 05 2011 06:32 GMT

#182

Big props to Sundance for posting on the forums after that weekend. You guys messed up big time, but I am going to tune in next time anyway.

DarthXX

Australia998 Posts

April 05 2011 06:36 GMT

#183

Not going to lie, the crashing stream sucked, BUT it is good to see Sundance writing up an apology like this, providing some insight into the situation and taking full responsibility. My respect for MLG just went up a lot after taking a nose-dive after the stream problems.

On the other hand its kind of bittersweet that the stream crashed but from too many viewers, so its not all bad.

Kamikiri

United States1319 Posts

April 05 2011 06:36 GMT

#184

I was extremely frustrated and angry about the way things turned out and was not planning on tuning into another MLG, but based on the way Sundance handled things I will continue buying tickets and tuning in for MLG. MLG seems to always take advice and try to improve so mistakes dont happen again, i can respect that and the way this was handled.

.kv

United States2332 Posts

April 05 2011 06:37 GMT

#185

I suggest a soundbooth for the main stage. I've heard complaints from spectators at the LAN not being able to hear the casters clearly at times because they don't want the players to overhear what they are commentating on. Just what I heard.

Jiddra

Sweden2685 Posts

April 05 2011 06:46 GMT

#186

On April 05 2011 12:55 MLG_Sundance wrote:
I wanted to quickly post to let all of you know that we will be working to not only give you a stable stream in Cbus but a better broadcast experience as well (fewer delays, more matches, more interviews and a proper closing ceremony).

I know that many of you have no faith in us but I just want you all to know that we are committed to this for the long haul.

Please keep the suggestions coming. Although we can't do everything it's helpful to hear constructive criticism.

-sd

(edit)

Yes game audio and casters for the crowd will also be looked into.

It's been a long and rough weekend - I'm not running at 100% capacity.

And with that you have bought yourself another shot at getting this to work!

Good luck with the next event, i wish you all the best!

mytent

United States156 Posts

April 05 2011 06:52 GMT

#187

Lol... one sorry letter and everyone forgets everything?

Actions speak louder than words.

That's all I'm going to say.

zaii

Guam2611 Posts

April 05 2011 06:57 GMT

#188

On April 05 2011 15:52 mytent wrote:
Lol... one sorry letter and everyone forgets everything?

Actions speak louder than words.

That's all I'm going to say.

QQing about it solves what? nothing

Arisen

United States2382 Posts

April 05 2011 06:59 GMT

#189

In other news, buy his shirts!

But seriously though, good to hear they're committed to putting on a better show next time, even if all the issues weren't their fault, it's good to know MLG is responsible enough to own up to mistakes and be up front with people. Should be a good rest of the year.

mytent

United States156 Posts

April 05 2011 07:05 GMT

#190

On April 05 2011 15:57 zaii wrote:

Show nested quote +

QQing about it solves what? nothing

Haha. CEO writes one sorry letter, and everything's okay again. If that's how youfeel, that's how you feel.

Me? I'm going to wait to see how well/disappointing things turn out next time.

I'm just glad MLG isn't the only tournament big tournament in the west nowadays.

Waiting happily for nasl, ipl. =]

Cocoba

Canada352 Posts

April 05 2011 07:06 GMT

#191

MLG is growing at an extremely quick rate, especially now that they have introduced SC2 to the Pro Circuit. I enjoyed the stream last year, watching Halo 3, and I can notice that MLG has taken a huge step in the right direction in just the time from the 2010 National Championship, up until MLG Dallas 2011. I do agree, that their were quite a few issues, but it is to be expected as so much has changed for the company. If anyone else has been following MLG before SC2, they will also know that every event, MLG introduces something brand new, with more than a single problem, but everything is smoothed out in the next event.

Phaint

Canada211 Posts

April 05 2011 07:14 GMT

#192

Cool of you to come all the way here and post an apology.

Are they really restreaming the entire MLG with all the problems? hahaha

RedHelix

250 Posts

April 05 2011 07:18 GMT

#193

MLG is a company that really cares about it's community, they admit when they mess up and are always transparent about what they do, i've been following mlg much before starcraft was a game on the circuit and if previous experiences hold true here, the columbus stream will be flawless, I have all the faith in the world in MLG.

Deleted User 3420

24492 Posts

April 05 2011 07:23 GMT

#194

There is no reason to not let them keep trying, I will keep watching. The apology seemed legit.

LoLAdriankat

United States4307 Posts

April 05 2011 07:29 GMT

#195

Most people would just quit. It's very nice to see that Sundance is going to keep trying until we're satisfied. Much love <3

zaii

Guam2611 Posts

April 05 2011 07:31 GMT

#196

On April 05 2011 16:05 mytent wrote:

Show nested quote +

Gotta agree there! Can't wait for NASL and IPL, But i gotta admit out of the 3 MLG is the biggest.

Mithriel

Netherlands2969 Posts

April 05 2011 07:32 GMT

#197

What about the quality of the stream in Columbus? Because even if Dallas didn't have any delays I still wouldn't have purchased a new hq ticket because the quality was horrible. In this era of technology you couldn't really pass that stream off as HQ.

After your tweets and responses I really want to give mlg a second chance. Can't wait for colombus.

(Max 20 chars)

149 Posts

April 05 2011 07:32 GMT

#198

On April 05 2011 12:55 MLG_Sundance wrote:
(fewer delays, more matches, more interviews and a proper closing ceremony).

It seems like there is not much feedback required. Changing these things would be awesome.
I think some of them were related to the bigger problems. So one led to the other in Dallas.

I hope you don't experience that technical difficulties as in Dallas ever again. But I'd also love to see you do some sort of tests before the events to eliminate the possibility of something like last weekend could happen again.
I mean to check out the local ISP, packet losses and whatever happened over there in Dallas.

Mitsuwa

United States793 Posts

April 05 2011 07:32 GMT

#199

I am glad sundance is responding in a prompt and professional way. The decisions that were made seem just and correct. I hope for a great mlg future and to see great games. Though i did purchase a HQ stream this mlg i will probably opt for the columbus one also because i believe in e-sports and want to support it in anyway. It is good knowing that mlg will continue to work towards correcting their issues and create a pleasent and memorable viewing experience for both the spectators and broadcasters. Long live e-sports

ManyCookies

1164 Posts

April 05 2011 08:12 GMT

#200

On April 05 2011 16:05 mytent wrote:

Haha. CEO writes one sorry letter, and everything's okay again. If that's how you feel, that's how you feel.

I have to admit I feel almost the same way. Yes, I certainly appreciated the admission, apology, and promise to improve. That is much better than alternatives (such as pretending it didn't happen), and I sincerely hope MLG does well. However, I'm still very annoyed with the service that was provided, and we've been through this cycle of promise before (albeit to a lesser extent). I'm just not convinced that MLG will "bring it" with this next event, and I feel that the optimism in this thread is a little over warranted for similar reasons. If the next MLG event is awesome, or hell, even adequate (i.e no major issues), I will gladly eat my own words with gusto.