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Tech Support and FAQ Thread - Page 25

Forum Index > LoL General
Post a Reply
Prev 1 23 24 25 26 27 32 Next All
NOTE: This thread is no longer updated! If you have a problem, go to the Riot Support Site.
Kergy
Profile Joined December 2010
Peru2011 Posts
Last Edited: 2012-10-11 07:14:27
October 11 2012 07:13 GMT
#481
wrong thread nvm
Everyday Girl's Day~!
Kaitokid
Profile Blog Joined April 2011
Germany1327 Posts
October 16 2012 20:13 GMT
#482
since 2 days I have small lag spikes while playing sc2... haven't changed anything and my internet seems stable. Any suggestions?
Xevious
Profile Joined February 2011
United States2086 Posts
Last Edited: 2012-10-18 04:11:54
October 17 2012 22:52 GMT
#483
+ Show Spoiler +
[image loading]

this happens when i start a game
wut do

edit: nvm fixed it :<
showkjh
Profile Blog Joined October 2009
Canada110 Posts
Last Edited: 2012-10-20 02:20:34
October 20 2012 02:14 GMT
#484
Okay, I'm not sure whats going on but I just fixed my internet today so I'm not disconnecting all the time, but now I'm having frame skipping or I guess it's sort of like stuttering in LoL. I tried reinstalling and my connection seems to be fine. I'm running the game at 50-60 fps and I have 100 ping which isn't more than usual. So I'm really kind of stumped

i'm not sure if its something I should send a support ticket about
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
October 20 2012 02:17 GMT
#485
@showkjh: When you reinstall it resets your graphics settings and everything. Can you recheck that? Do check V-Synch settings.
It's like, "Is the Federation's Mobile Suit some kind of monster?"
showkjh
Profile Blog Joined October 2009
Canada110 Posts
October 20 2012 02:21 GMT
#486
@Chiharu Harukaze I turned my graphics settings down and I've tried playing with V-Synch on and off and I still have the same problem
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
October 20 2012 02:24 GMT
#487
@showkjh: Can you try this?
It's like, "Is the Federation's Mobile Suit some kind of monster?"
showkjh
Profile Blog Joined October 2009
Canada110 Posts
October 20 2012 02:33 GMT
#488
It's not as bad as before, but its still noticeable
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
October 20 2012 02:37 GMT
#489
@showkjh: If that helps I wonder if it's an issue with memory allocation or something... What programs do you have open when you play LoL (e.g. LoLRecorder, web broswers, BT, etc.)? Also, could you run a dxdiag and PM that to me?
It's like, "Is the Federation's Mobile Suit some kind of monster?"
Sermokala
Profile Blog Joined November 2010
United States14136 Posts
October 20 2012 18:13 GMT
#490
I'm not getting kills as yorick on dommie when I'm in my ghoul mode. like its showing up as an assist and not a kill idk where else to post this.
A wise man will say that he knows nothing. We're gona party like its 2752 Hail Dark Brandon
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
October 20 2012 19:37 GMT
#491
@Sermokala: Don't own Yorick so can't double check myself. Was this a one-time thing?
It's like, "Is the Federation's Mobile Suit some kind of monster?"
barbsq
Profile Joined November 2009
United States5348 Posts
Last Edited: 2012-10-29 20:31:07
October 29 2012 20:30 GMT
#492
so, i played a couple of bot games with a friend, and every time 1 or 2 champions get stuck on the middle base turret ramp for basically the first 15 mins of the game. Really weird bug.

i think it only happened on blue side, but not sure
Look at this guy, constantly diluting himself! (╮°-°)╮┳━┳ ( ╯°□°)╯ ┻━┻
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
October 29 2012 22:07 GMT
#493
I have never heard of this bug before. Interesting. If you can find out any reproduction steps (is it certain settings, champions, etc.) or if it happens again, please send me the logs from the game and I'll have a look at them and then speak to Riot about it.
It's like, "Is the Federation's Mobile Suit some kind of monster?"
ChaoSbringer
Profile Blog Joined April 2008
Australia1382 Posts
Last Edited: 2012-11-05 08:57:02
November 02 2012 12:06 GMT
#494
Downloaded the PBE today, unzipped, when I use the shortcut links, rads starts up and then gets stuck in some sort of start-stop loop ad-infintum. Really strange, not sure what has caused it. Logs look like this:
+ Show Spoiler +
000000.000|    8908.0000kb|   8908.0000kb added|   NONE| RADS::API::Impl::Main::Main: User kernel is not running, proceeding without that functionality.
000000.014| 9016.0000kb| 108.0000kb added| DEBUG| RADS::Common::RegistryHelp::RegKeyValueString::RegKeyValueString: (Software\Riot Games\RADS, LocalRootFolder, c:\rads)
000000.014| 9024.0000kb| 8.0000kb added| DEBUG| RADS::Common::SolutionManifest::Load: ("C:/Users/Owner/Documents/LOLPBE/LOLPBE/RADS/solutions/lol_game_client_sln/releases/0.0.0.26/solutionmanifest")
000000.048| 9052.0000kb| 28.0000kb added| DEBUG| RADS::Common::SolutionManifest::Load: Succeeded
000000.049| 9052.0000kb| 0.0000kb added| DEBUG| RADS::Common::ConfigurationManifest::Load: ("C:/Users/Owner/Documents/LOLPBE/LOLPBE/RADS/solutions/lol_game_client_sln/releases/0.0.0.26/configurationmanifest")
000000.051| 9052.0000kb| 0.0000kb added| DEBUG| RADS::Common::ReleaseManifest::Load: ("C:/Users/Owner/Documents/LOLPBE/LOLPBE/RADS/projects/lol_game_client_en_us/releases/0.0.0.16/releasemanifest")
000000.070| 9052.0000kb| 0.0000kb added| DEBUG| RADS::Common::ReleaseManifest::Load: Succeeded
000000.070| 9052.0000kb| 0.0000kb added| DEBUG| RADS::Common::ReleaseManifest::Load: ("C:/Users/Owner/Documents/LOLPBE/LOLPBE/RADS/projects/lol_game_client/releases/0.0.0.20/releasemanifest")
000000.216| 14652.0000kb| 5600.0000kb added| DEBUG| RADS::Common::ReleaseManifest::Load: Succeeded
000000.216| 13640.0000kb| -1012.0000kb added| DEBUG| RADS::API::Impl::RuntimeEnvironment::GenerateFileMap: start building file map
000000.274| 15272.0000kb| 1632.0000kb added| DEBUG| RADS::API::Impl::RuntimeEnvironment::GenerateFileMap: done building file map
000000.275| 15272.0000kb| 0.0000kb added| DEBUG| RADS::API::Impl::Main::Main: Successfully determine runtime environment
000000.378| 15852.0000kb| 580.0000kb added| DEBUG| RADS::Common::ReleaseManifest::Load: ("C:/Users/Owner/Documents/LOLPBE/LOLPBE/RADS/projects/lol_game_client/releases/0.0.0.20/releasemanifest")
000000.480| 21624.0000kb| 5772.0000kb added| DEBUG| RADS::Common::ReleaseManifest::Load: Succeeded
000000.735| 39384.0000kb| 17760.0000kb added| ALWAYS| OS Version String: Microsoft Windows 7 Home Premium Edition Service Pack 1 (build 7601), 64-bit
000000.736| 39396.0000kb| 12.0000kb added| ALWAYS| Measured processor speed: 2799
000000.736| 39396.0000kb| 0.0000kb added| ALWAYS| CPU: GenuineIntel, Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz, Intel64 Family 6 Model 30 Stepping 5, 2798 (0 core)
000001.612| 41632.0000kb| 2236.0000kb added| ALWAYS| Display info: ATI Radeon HD 5700 Series 1073741824 8.872.0.0
000001.612| 41632.0000kb| 0.0000kb added| ALWAYS| Physical memory: 4294967296
000001.689| 59852.0000kb| 18220.0000kb added| ALWAYS| Global Log Level set to WARN
000001.689| 59852.0000kb| 0.0000kb added| ALWAYS| Build Version: Version 1.0.0.950 (Sep 21 2011/06:50:12) [PUBLIC]
000001.699| 60032.0000kb| 180.0000kb added| ALWAYS|
000001.701| 60048.0000kb| 16.0000kb added| ALWAYS| Started System Init
000001.721| 60096.0000kb| 48.0000kb added| ALWAYS| Maestro Init
000002.732| 60376.0000kb| 280.0000kb added| ALWAYS| Maestro completed init
000002.764| 61204.0000kb| 828.0000kb added| ALWAYS| StartSession called
000002.764| 61204.0000kb| 0.0000kb added| ALWAYS| Started Init event arguments
000002.765| 61228.0000kb| 24.0000kb added| ALWAYS| Waiting until connection...
000002.765| 61228.0000kb| 0.0000kb added| ALWAYS| InitRender() enter
000002.773| 61372.0000kb| 144.0000kb added| ALWAYS| r3dRenderLayer::Init(0x001004be) enter
000002.860| 64288.0000kb| 2916.0000kb added| ALWAYS| Eternity::PerfTest::Execute() enter
000002.940| 70892.0000kb| 6604.0000kb added| ALWAYS| Eternity::PerfTest::DetermineVideoMemory(...) enter
000003.014| 71732.0000kb| 840.0000kb added| ALWAYS| Local video memory: 1073741824 Shared video memory: 1862270976
000003.014| 71732.0000kb| 0.0000kb added| ALWAYS| Eternity::PerfTest::DetermineVideoMemory() exit
000003.073| 71880.0000kb| 148.0000kb added| ALWAYS| Eternity::PerfTest::Execute() exit
000003.073| 71880.0000kb| 0.0000kb added| ERROR| Performance test failed
000003.073| 71880.0000kb| 0.0000kb added| ALWAYS| r3dRenderLayer::Init() exit successfully
000003.170| 72492.0000kb| 612.0000kb added| ALWAYS| Attempting to load fontconfig file for en_US (DATA\Menu\\fontconfig_en_US.txt).
000004.089| 86704.0000kb| 14212.0000kb added| ERROR| RADS::Common::CRT::fopen_s: No such file or directory
000004.089| 86704.0000kb| 0.0000kb added| ERROR| RADS::Common::CRT::fopen_s: ("C:/Users/Owner/Documents/LOLPBE/LOLPBE/RADS/solutions/lol_game_client_sln/releases/0.0.0.26/deploy/data/menu/IMEConfig.xml", "rb") failed: No such file or directory
000004.089| 86704.0000kb| 0.0000kb added| ERROR| RADS::API::Impl::FileUnmanaged::FileUnmanaged: The handle that was passed to the API has been either invalidated or closed.
000004.089| 86704.0000kb| 0.0000kb added| NONE| RADS::API::Impl::FileUnmanaged::FileUnmanaged: Failed to open "C:/Users/Owner/Documents/LOLPBE/LOLPBE/RADS/solutions/lol_game_client_sln/releases/0.0.0.26/deploy/data/menu/IMEConfig.xml".
000004.090| 86704.0000kb| 0.0000kb added| WARN| r3dFileImpl: Can't open C:/Users/Owner/Documents/LOLPBE/LOLPBE/RADS/solutions/lol_game_client_sln/releases/0.0.0.26/deploy/data/menu/IMEConfig.xml (from file (null))
000004.226| 87024.0000kb| 320.0000kb added| ALWAYS| Sleeping
000004.327| 87024.0000kb| 0.0000kb added| ALWAYS| Start processing App Update
000004.327| 87028.0000kb| 4.0000kb added| ALWAYS| End processing App Update
000004.327| 87028.0000kb| 0.0000kb added| ALWAYS| Sleeping
000004.427| 87028.0000kb| 0.0000kb added| ALWAYS| Start processing App Update
000004.427| 87028.0000kb| 0.0000kb added| ALWAYS| End processing App Update
000004.427| 87028.0000kb| 0.0000kb added| ALWAYS| Sleeping
000004.527| 87028.0000kb| 0.0000kb added| ALWAYS| Start processing App Update
000004.527| 87028.0000kb| 0.0000kb added| ALWAYS| End processing App Update
000004.527| 87028.0000kb| 0.0000kb added| ALWAYS| Sleeping
000004.627| 87060.0000kb| 32.0000kb added| ALWAYS| Start processing App Update
000004.627| 87060.0000kb| 0.0000kb added| ALWAYS| End processing App Update
000004.627| 87060.0000kb| 0.0000kb added| ALWAYS| Sleeping
000004.727| 87060.0000kb| 0.0000kb added| ALWAYS| Start processing App Update
000004.727| 87060.0000kb| 0.0000kb added| ALWAYS| End processing App Update
000004.727| 87060.0000kb| 0.0000kb added| ALWAYS| Sleeping
000004.827| 87060.0000kb| 0.0000kb added| ALWAYS| Start processing App Update
000004.829| 87060.0000kb| 0.0000kb added| ALWAYS| End processing App Update
000004.829| 87060.0000kb| 0.0000kb added| ALWAYS| Sleeping
000004.929| 87060.0000kb| 0.0000kb added| ALWAYS| Start processing App Update
000004.929| 87060.0000kb| 0.0000kb added| ALWAYS| End processing App Update
000004.929| 87060.0000kb| 0.0000kb added| ALWAYS| Sleeping

The Start/End/Sleep loop goes on hundreds of times until I was able to end the process via task manager. It was actually quite annoying to do so, because the rads kernal process was only in the list for a short time before dissapearing, and then rebooting itself.

EDIT: Looked around the official forums and someone posted a fix where you delete some files that cause the problem. Seems to be all good now.
Dandel Ion
Profile Joined November 2010
Austria17960 Posts
November 09 2012 14:26 GMT
#495
Okay, so after i log in, I can't see the "homepage" of the client, it just gives me a cute error message.

I can still start games/open shop, profile etc.

The only thing it really does is I can't spectate random games now, which is not that big of a deal, but still, things not working properly is a true disaster.

Any pointers why this could be?
A backwards poet writes inverse.
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
November 10 2012 01:15 GMT
#496
@Dandellon: Hm. Can you try resetting your IE settings back to default?
It's like, "Is the Federation's Mobile Suit some kind of monster?"
Dandel Ion
Profile Joined November 2010
Austria17960 Posts
November 10 2012 01:28 GMT
#497
On November 10 2012 10:15 Chiharu Harukaze wrote:
@Dandellon: Hm. Can you try resetting your IE settings back to default?

?
I am a moron, so the only "IE" I know is Internet Explorer, and I'm pretty sure that has absolutely nothing to do with it. Cause I don't even use that. But I'mma reset it anyways, just for funsies.


I'll have to add though, sometimes it works as normal, but that's on a weird magical whimsy when my PC decides to be awesome for a little while. Next ~5 logins, back to error message.
A backwards poet writes inverse.
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
November 10 2012 01:46 GMT
#498
@Dandellon: Yeah, Internet Explorer. The Client uses IE settings and IE for a fair amount of the web-based tools (such as the Store). Please don't ask me why.

Can you clarify what you mean about the login error message?
It's like, "Is the Federation's Mobile Suit some kind of monster?"
Dandel Ion
Profile Joined November 2010
Austria17960 Posts
November 10 2012 02:08 GMT
#499
Oddly enough, it seems to work fine now.
Which is pretty damn weird considering the only thing I ever used IE for is downloading firefox.... So it's not like IE had anything else than its default settings in the first place..

I'll yell and cry and complain if it starts again. I might even treat you with a screenshot then, which I forgot to do.


The message was instead of the client's "homepage" - with the spectator thingy, the Riot videos, stuff like that. Standard-issue "an Error has occured" in a Riot-client blue box. Entirely unexciting, without any tip what error it was.
And as I said, games, shop, profile, chat, ... all worked, so no big.


Well thank you oh great wizzard Not-Moonbear.
A backwards poet writes inverse.
MyTHicaL
Profile Joined November 2005
France1070 Posts
Last Edited: 2012-11-12 18:44:44
November 12 2012 18:41 GMT
#500
Hello.

I'm playing through my University's (English) internet. There is no firewall whatsoever as I can go on any site and also play sc1/sc2/diablo2/war3/dota2/etc etc.
But LoL will not let me log in and I have no idea why. I haven't changed any of my firewall settings since leaving home (where I obviously could play LoL) and since all of the above games work I'm really baffled as to why LoL doesn't.

It's not the university either; I recently moved from one halls to another and in the previous one I could connect perfectly (they both use the same network...). I'm pretty sure that this error has occured only since the latest patch. Any suggestions? I've already "repaired" and that didn't solve anything ;x.

Edit: The problem in a nutshell is that I'm; "Unable to connect to the PvP.net server" zzzz
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