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Tech Support and FAQ Thread - Page 23

Forum Index > LoL General
Post a Reply
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NOTE: This thread is no longer updated! If you have a problem, go to the Riot Support Site.
Haasts
Profile Joined October 2011
New Zealand4445 Posts
August 02 2012 13:28 GMT
#441
Not really a technical support question, but this is probably the best place for it: is there some way to report a ranked team for an offensive/inappropriate name (a slightly misspelled homophobic slur, in this case)?
PaniaoftheReef in Path of Exile TotA SSF SC // Lovelin fanclub // GreenTea #1
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
August 02 2012 13:43 GMT
#442
@Haasts: Hm. You could submit a support ticket with a screenshot of the team name and details of the server you're on.
It's like, "Is the Federation's Mobile Suit some kind of monster?"
Haasts
Profile Joined October 2011
New Zealand4445 Posts
August 02 2012 14:37 GMT
#443
Ah, much obliged - I'd had a cursory look at the official forums, but hadn't come across that link.
PaniaoftheReef in Path of Exile TotA SSF SC // Lovelin fanclub // GreenTea #1
-Zoda-
Profile Blog Joined April 2011
France3578 Posts
August 13 2012 12:45 GMT
#444
I try to load a game but the client crashes because of a "bug splat". Tried 3 times in a row, what can I do ?...
♪ 最初はi つなぐdo それ つまりlife 常に移動 ♪ - IGN: Uhryks
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
August 13 2012 13:01 GMT
#445
@Zoda: What steps have you taken so far? Not sure what the cause might be. Try and Client Repair first and see how it goes? That would eliminate the possibility of an errant file somewhere.
It's like, "Is the Federation's Mobile Suit some kind of monster?"
-Zoda-
Profile Blog Joined April 2011
France3578 Posts
August 13 2012 14:09 GMT
#446
Hm, I changed region to NA and back to EU and it fixed it.
I was very surprised at start 'cause I knew a lot of friends who had this bug when playing with the game in french language, but mine has been in english for ages.
♪ 最初はi つなぐdo それ つまりlife 常に移動 ♪ - IGN: Uhryks
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
August 13 2012 14:21 GMT
#447
@Zoda: Most likely an issue with localisation files then.
It's like, "Is the Federation's Mobile Suit some kind of monster?"
Caphe
Profile Blog Joined May 2007
Vietnam10817 Posts
August 15 2012 00:38 GMT
#448
I don't have access to my desktop atm and playing on an AIO PC with Radeon Mobility 4500. How do you improve FPS on this kind of graphic card?
I only get 30fps but when fight broken out it drop to below 10fps and make it unplayable T_T. I've already upgrade my drivers but AMD Catalyst is a pain in the ass. Is there a way to manually install graphic driver w.o installing the whole Catalyst package?
Terran
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
August 15 2012 01:36 GMT
#449
@Caphe: Um. I've only ever updated AMD Drivers through Catalyst. And yeah it was a massive pain to do so. I'm not aware of another method though unless you can find the Driver Package on a mirror site.

You could try the Windows Priority Trick. There's also big list of other things you could try.
It's like, "Is the Federation's Mobile Suit some kind of monster?"
Caphe
Profile Blog Joined May 2007
Vietnam10817 Posts
August 15 2012 04:50 GMT
#450
On August 15 2012 10:36 Chiharu Harukaze wrote:
@Caphe: Um. I've only ever updated AMD Drivers through Catalyst. And yeah it was a massive pain to do so. I'm not aware of another method though unless you can find the Driver Package on a mirror site.

You could try the Windows Priority Trick. There's also big list of other things you could try.

Yep, thank you. I was just doing that and will see how it goes. Just update my driver to the latest version as well.
Terran
FaZ-
Profile Blog Joined April 2008
United States188 Posts
August 21 2012 03:42 GMT
#451
Not a tech support question, but I recall reading a thread which I'm pretty sure was on TL about how M5 employed an aggressive roaming/map control strategy reminiscent of Dota2, and I can't find that thread anymore. Could someone link me, please?
Alaric
Profile Joined November 2009
France45622 Posts
Last Edited: 2012-08-24 16:38:33
August 23 2012 16:53 GMT
#452
I tried putting my game in borderless mode to help alt-tabbing and that kind of stuff, and I've noticed since that my games load with the "window" moved to the side, and only about the top-left quarter appeared in the bottom-right corner of my screen. I have to go into the settings once the game is loaded to put it in windowed or fullscreen, and then back to borderless to get it to display properly. Is there a way to fix that in the settings? Never had this kind of stuff before.

Apparently it only does it when I spectate and not when I start a game myself, hm...
Cant take LMS hipsters serious.
Deleted User 101379
Profile Blog Joined August 2010
4849 Posts
August 24 2012 13:25 GMT
#453
On August 24 2012 01:53 Alaric wrote:
I tried putting my game in borderless mode to help alt-tabbing and that kind of stuff, and I've noticed since that my games load with the "window" moved to the side, and only about the top-left quarter appeared in the bottom-right corner of my screen. I have to go into the settings once the game is loaded to put it in windowed or fullscreen, and then back to borderless to get it to display properly. Is there a way to fix that in the settings? Never had this kind of stuff before.


Drag the windows task bar to the left, top or right, that resets the window position. Then you can drag it to the bottom again.
Easier than going to the settings all the time.
soverelgne
Profile Joined October 2011
United Kingdom72 Posts
August 25 2012 10:58 GMT
#454
Hi, I have this weird bug, which makes the client crash periodically for no apparent reason. It is annoying most of the time, but its extremely frustrating when it happens during champion select, because i get the dodge penalty. Also, it almost always happens during a game, so when its finished I rarely get to see the score screen.

Here's the log I'm given after a crash, if it's of any use:

Problem signature:
Problem Event Name: APPCRASH
Application Name: LolClient.exe
Application Version: 2.0.2.12610
Application Timestamp: 4c00573a
Fault Module Name: Adobe AIR.dll
Fault Module Version: 3.1.0.4880
Fault Module Timestamp: 4eb75fb9
Exception Code: c0000005
Exception Offset: 000781a4
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1026
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
August 25 2012 11:12 GMT
#455
@Soverelgne: Can you try reinstalling Adobe AIR?
It's like, "Is the Federation's Mobile Suit some kind of monster?"
soverelgne
Profile Joined October 2011
United Kingdom72 Posts
Last Edited: 2012-08-25 11:50:31
August 25 2012 11:18 GMT
#456
Ok, I just did that, going to update this post later with the results.

Edit: nope, still happens. pretty sure the log stays the same too:
Problem signature:
Problem Event Name: APPCRASH
Application Name: LolClient.exe
Application Version: 2.0.2.12610
Application Timestamp: 4c00573a
Fault Module Name: Adobe AIR.dll
Fault Module Version: 3.1.0.4880
Fault Module Timestamp: 4eb75fb9
Exception Code: c0000005
Exception Offset: 000781a4
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1026
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
NapKiN16
Profile Joined June 2009
Canada95 Posts
August 26 2012 22:16 GMT
#457
I was in the middle of a game awhile ago, when LoL decided to stop working altogether. I closed the game and tried reopening it but it states that North American servers are "undefined" atm, as well I cannot even go to the website at all. I have no clue as to why this happened at all.
ForGotteNNapKiN NapKiN[AoV]
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
Last Edited: 2012-08-26 23:30:31
August 26 2012 23:29 GMT
#458
@soverelgne: Can you post the r3d log?

@napkin: No clue what to say without more information. Maybe it's your internet?
It's like, "Is the Federation's Mobile Suit some kind of monster?"
NapKiN16
Profile Joined June 2009
Canada95 Posts
August 27 2012 00:03 GMT
#459
It's just bizarre that my internet is working fine with everything else, but it can't load the website or have the game actually detect the server, seeing how it now says NA is unavailable.
ForGotteNNapKiN NapKiN[AoV]
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
August 27 2012 00:23 GMT
#460
@Napkin: Website is working for me and the Server seems to be up. It suggests an issue on your end. Can you run a Netalyzr and post the results link here for me to read?
It's like, "Is the Federation's Mobile Suit some kind of monster?"
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