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Tech Support and FAQ Thread - Page 22

Forum Index > LoL General
Post a Reply
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NOTE: This thread is no longer updated! If you have a problem, go to the Riot Support Site.
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
July 01 2012 20:33 GMT
#421
@nosliw: I'll check with some of the others and see if the support for dual-screen has changed or anything.
It's like, "Is the Federation's Mobile Suit some kind of monster?"
AmWSilentbob
Profile Joined January 2012
United States8 Posts
July 03 2012 14:15 GMT
#422
i have been able to watch streams on tl for almost 6 months now and recently my streams just stopped working. It will play the commercial then just sit there on one frame of the stream. plz help... anyone?
GO HuK!!!!!!!
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
Last Edited: 2012-07-03 15:23:04
July 03 2012 15:22 GMT
#423
@AmW: This is supposed to be for LoL and your question is better answered here. That being said...

What browser and browser version are you using? Have you updated your Flash plugins? Is it Twitch of Own3D?
It's like, "Is the Federation's Mobile Suit some kind of monster?"
AmWSilentbob
Profile Joined January 2012
United States8 Posts
July 03 2012 23:35 GMT
#424
i just fixed it FINALLY, i just had to uninstall and reinstall the same version of adobe but thanks anyway!!!!
GO HuK!!!!!!!
nosliw
Profile Blog Joined December 2008
United States2716 Posts
July 04 2012 06:33 GMT
#425
On July 02 2012 05:33 Chiharu Harukaze wrote:
@nosliw: I'll check with some of the others and see if the support for dual-screen has changed or anything.

Thanks for the reply. I got it fixed by basically shutting everything off and reconnecting in the correct order.
MooMooMugi
Profile Blog Joined January 2011
United States10531 Posts
July 05 2012 02:41 GMT
#426
I've been getting really bad FPS drops in my games lately, getting 25-30~ stable for the most of early game, then when mid-late game progresses it drops to 10. It's kinda hard to play but still manageable, but then today I hit a really bad drop where it goes to like 5 FPS in team fights and its impossible to do anything.

Playing on a laptop, i3 2.4Ghz 4.0GB RAM integrated graphics card
|LoL & SC2 IGN both my username| Just livin' the baylife| Hearthstone ID: MooMooMugi#1544| Dank Memer since 2011
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
July 05 2012 03:19 GMT
#427
@Mugi: Hm. I haven't noticed anything myself on NA Server. Can you try the Windows Priority method to improving fps and tell me if that helps?
It's like, "Is the Federation's Mobile Suit some kind of monster?"
MooMooMugi
Profile Blog Joined January 2011
United States10531 Posts
July 07 2012 18:00 GMT
#428
I think the combination of using your windows priority method and setting my FPS limit to BENCHMARK instead of 25-30 which was my usual setting actually made the FPS drops stop strangely enough
|LoL & SC2 IGN both my username| Just livin' the baylife| Hearthstone ID: MooMooMugi#1544| Dank Memer since 2011
cLutZ
Profile Joined November 2010
United States19574 Posts
July 13 2012 05:00 GMT
#429
So. If I DC, then reconnect I have a few problems that are replicated basically every DC.

1. Minions that have died still look alive and are locked in infinite combat (basically ruining my minimap).
2. Some towers become untargetable.
3. (This is New) Today an Ahri was invisible to me until she died.

BTW, this happens sometimes when someone calls and a certain wireless headset can inturrupt the wireless.
Freeeeeeedom
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
July 13 2012 18:29 GMT
#430
@cLutZ: There has always been an occasional bug when reconnecting to games you d/c'd from. This is going to be finally permanently fixed next patch.
It's like, "Is the Federation's Mobile Suit some kind of monster?"
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
July 13 2012 18:29 GMT
#431
Note: I will be away from TL a lot over the next two weeks and will not be responding to issues in this thread.
It's like, "Is the Federation's Mobile Suit some kind of monster?"
cLutZ
Profile Joined November 2010
United States19574 Posts
July 13 2012 23:38 GMT
#432
On July 14 2012 03:29 Chiharu Harukaze wrote:
@cLutZ: There has always been an occasional bug when reconnecting to games you d/c'd from. This is going to be finally permanently fixed next patch.



Haha, thanks. I just wanted to know if it was my problem.

I also found out after the game ended that I had in fact successfully bought a Frozen mallet from my phage.
Freeeeeeedom
mordek
Profile Blog Joined December 2010
United States12705 Posts
July 15 2012 21:06 GMT
#433
On July 14 2012 03:29 Chiharu Harukaze wrote:
Note: I will be away from TL a lot over the next two weeks and will not be responding to issues in this thread.

Aw crap XD

Well, I'll post before I reinstall just in case...

Been having an issue this weekend where my champ will freeze or not listen to new commands issued. Everything continues as normal except I don't do anything. Sometimes the whole game freezes after a min and I'll have to reconnect. So annoying to say the least but last night LoL crashed. There was an error message but I was dumb and trying to get back in game so I didn't save the error message. Today I was hoping it would be resolved but same issues. Had LoL crash 2 times in one game, multiple reconnects without leaving the game. Should I reinstall? When I hit ok out of the original error message it took me to LoL support about how to reinstall so I'm assuming that would fix it. I haven't done anything weird to my game files either.
It is vanity to love what passes quickly and not to look ahead where eternal joy abides. Tiberius77 | Mordek #1881 "I took a mint!"
Arisen
Profile Blog Joined October 2010
United States2382 Posts
July 26 2012 08:21 GMT
#434
Does anyone know how to help with the Adobe Air Debug Launcher crashes? I've looked on riot's website and I've seen dozens of threads written about the crashes (going back more than a year), but Riot never responds as to how to fix it.

The crash for me only happens when I try to access a feature of the Store (including clicking on a champion to bring up the splash art/description on the champ select screen). I can always log in and play, but I just can't access the store to buy runes/champions, which is really annoying. I've tried all the fixes suggested by players (full re install including restarts in between and deleting pando, and adobe air). Re installing Adobe Air, Full reformat, turning off my firewall, antivirus, etc.

Sometimes I'll re install adobe air or smth and it will work until I re log in, then it will crash again. And sometimes I'll click on the store by accident and it will work randomly until I log off.

I run windows XP on my current system (my computer busted so I have to use my old one until I can afford a replacement TT) if that effects anything.
"If you're not angry, you're not paying attention"
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
July 26 2012 10:17 GMT
#435
Ok. Managed to find some time and sit down and do some tech stuff. Ok.

@Mordek: Most likely during patching something went wrong. Try a client repair (instructions in Part 4 on Page 1) or a full reinstall (although this takes aaaaages) if you're really worried. Generally a client repair should fix the problem.

@Arisen: Hm. Can you completely uninstall Adobe AIR and then install the latest version? It seems to be a session specific issue here... Try that first and tell me what happens.
It's like, "Is the Federation's Mobile Suit some kind of monster?"
Arisen
Profile Blog Joined October 2010
United States2382 Posts
July 26 2012 17:32 GMT
#436
On July 26 2012 19:17 Chiharu Harukaze wrote:
Ok. Managed to find some time and sit down and do some tech stuff. Ok.

@Arisen: Hm. Can you completely uninstall Adobe AIR and then install the latest version? It seems to be a session specific issue here... Try that first and tell me what happens.


Yes, I've done that several times. Sometimes It works for 1 or two sessions then stops, sometiems it doesn't even work for 1 session after the re install.
"If you're not angry, you're not paying attention"
LeapofFaith
Profile Joined November 2011
United States446 Posts
July 27 2012 00:30 GMT
#437
Not sure if this is the right place to ask this, but I've been unable to see chat for a while. I can still chat and people can see my messages, but I can't see the chat box. Any help?
koreasilver
Profile Blog Joined June 2008
9109 Posts
July 29 2012 22:38 GMT
#438
Alright, so after the new PBE patch update, the PBE launcher is all screwed up. So after I load it initially where the LoL logo pops up on the screen and then I click "play" on the launcher, nothing happens. The log-in screen doesn't come up at all. Not really sure what's happened here.
Shiragaku
Profile Blog Joined April 2010
Hong Kong4308 Posts
August 01 2012 10:27 GMT
#439
My computer is a pretty powerful motherfucker. However, it loads up LoL games so slowly, that people say that their toaster can load the game faster. And sometimes, the game would just simply crash. Is there any explanation for this? This has been happening for about a year now.

I think part of it could be when I used Tor way way back and got a few nice viruses but they are cleaned up and I often keep my computer on 24/7.
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
August 01 2012 14:42 GMT
#440
@Arisen: Hm. Interesting. Have you tried cleaning your registry files?

@Leap of Faith: Reset your chat settings. You probably moved the chat box somewhere. If all else fails, run a Client Repair and it will reset everything to default. (That option is very time and bandwidth consuming though.)

@koreasilver: Have you tried a client repair?

@Shiragaku: Hm. Probably a problem with optimisation. Not sure for the exact reason. You could try a reinstall if you really felt like it. Alternatively if you don't want to, try this and see if it helps.
It's like, "Is the Federation's Mobile Suit some kind of monster?"
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