EPTTech Support and FAQ Thread - Page 20
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NOTE: This thread is no longer updated! If you have a problem, go to the Riot Support Site. | ||
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LaNague
Germany9118 Posts
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barbsq
United States5348 Posts
edit: and while i'm at it, I have a ton of issues with my ranked stats screen. A lot of times, the majority of numbers come up as NaN's and i cannot see champ portraits at the bottom. I'm like 99% sure this is due to adobe air interaction with win8 tho. | ||
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anmolsinghmzn2009
India1783 Posts
Another problem is the client just crashes during the loading screen. Its incredibly frustrating to lose a lane I wont ever lose just because my champion stopped moving during a crucial engage or a gank. and its definitely not a problem on my end since I can play all other games fine. And plenty of other people are having the same problems as well. Edit: for reference I play on EUNE | ||
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Ziken
Ghana1743 Posts
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Sermokala
United States14016 Posts
Edit: was able to drag the window over to make it a fullscreen the glitch happened when I had it as a borderless screen that I like to use to sync with flux to help out my bad eyes. | ||
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WaveofShadow
Canada31495 Posts
Im just curious, whenever I spectate a game, I cant see any chat, whether its within the team or all chat. I do however get notifications in the chat box, when someone buys an important item (aegis, etc). Is this the way its meant to be or is something wrong here? Hit 'i' and enable the ability to see chat. You can only see Allchat, not team chat when you're spectating. When I start up a game to spectate it launches in the bottom right portion of my screen and I can't move it up to cover my whole screen or press the apply button for a windowed mode. Any idea what to do? Edit: was able to drag the window over to make it a fullscreen the glitch happened when I had it as a borderless screen that I like to use to sync with flux to help out my bad eyes. I get this too every so often...it's pretty aggravating and I don't know what causes it. An easy fix however is to open Task Manager (Alt+Ctrl+Del in WIndows), right click on LoL under the working applications and click Maximize. Hope that helps a little! | ||
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Chiharu Harukaze
12112 Posts
On May 09 2012 21:00 LaNague wrote: moonbear, do you know how i can make it so that holding CTRL doesnt make the game to ignore my rightclick movement commands? Currently do not know of a method. Ctrl is used as a modifer so I think it overrides stuff. On May 18 2012 05:53 barbsq wrote: so, i have a really strange problem. Basically, my game crashes whenever i get to the victory/defeat screen, but it's not really a huge issue since it doesn't actually affect the game, or is even inconvenient, except for requiring 1 more click to reach the post-game chat. Using windows 8, may be part of the issue. edit: and while i'm at it, I have a ton of issues with my ranked stats screen. A lot of times, the majority of numbers come up as NaN's and i cannot see champ portraits at the bottom. I'm like 99% sure this is due to adobe air interaction with win8 tho. Hm. I had the game crash after defeat screen occassionally as well which is odd but then it stopped after the Hecarim patch. I'm not sure if it's a memory thing, or an Adobe AIR thing or something. The latest Darius patch comtained several fixes so it shouldn't be happening anymore. If it does, do inform me and I'll investigate it. The profiles have been bugging out lately and don't update properly. If you log-out and log back in it should generally fix the issue. I think it might be due to the client trying to cache stuff. On May 21 2012 19:45 anmolsinghmzn2009 wrote: Hey moonbear, is riot aware of the lag problems recently. My champion stops moving for a few seconds at a time and I have to relog in again and again to fix it. Note that the ping itself stays normal and I can see everyone else moving fine. Another problem is the client just crashes during the loading screen. Hm. I've been really out of the loop with EUNE servers. It might be something on your end since I haven't heard of any changes to the servers. Can you do a Netalyzr for me to check? If you don't want to post the results here, you can PM me the results link instead. | ||
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Cixah
United States11285 Posts
Basicly my issue is I was playing league before I went out for a decent time, after returning home and wanting to play one game of league I just get the League of Legends "symbol?" that appears before the launcher comes up and tries to check for updates. It drops away, and then brings up the same symbol over and over again. Forever. I can't access the launcher, can't run a repair, can't start it in admin, all of these things repeat the same as before. So I uninstalled and reinstalled and I still have the same issue. He had me run in admin and that worked for awhile, but after I restarted my computer the same issue appeared. Fixed an error in the folder it was saved in, also worked for a bit, but again I'm back to this issue. Any possible ideas? I'm waiting to hear back from the support guy but I'm starting to lose hope. | ||
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Chiharu Harukaze
12112 Posts
First thing to check would be to reinstall Adobe AIR and the Microsoft NET Framework. Those provide the core functionality for Maestro. Do that first and tell me what happens. Check for any updates to Windows as well. Also, can you tell me if you've had any changes to your computer since you last used LoL? | ||
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Cixah
United States11285 Posts
As for any changes the only one I've added recently was D3 about 2 weeks ago. The night before this issue started happening there was also a windows update that I downloaded before I went out. Nothing else has changed at all. | ||
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Chiharu Harukaze
12112 Posts
Yeah, sometimes it does bug out for me and I need to open the Launcher a few times. I don't think it should be a problem so long as it works fine. I'm too lazy to do anything about it lol. ^^; Although, it's probably something you might want to discuss in your support ticket and get personalised advice for if you are inclinded to do so. | ||
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Cixah
United States11285 Posts
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Cixah
United States11285 Posts
Any more tips? | ||
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Chiharu Harukaze
12112 Posts
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Cixah
United States11285 Posts
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Chiharu Harukaze
12112 Posts
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Cixah
United States11285 Posts
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Chiharu Harukaze
12112 Posts
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r.Evo
Germany14080 Posts
I haven't played in a while and now everytime I try to use alt+qwer to self-cast a spell I feel it's incredibly buggy. Either it doesn't activate, it needs multiple presses, etc. pp. - did the mechanics behind that get changed over the last few patches and is there something I can do about it? =S | ||
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Chiharu Harukaze
12112 Posts
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