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Tech Support and FAQ Thread - Page 26

Forum Index > LoL General
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NOTE: This thread is no longer updated! If you have a problem, go to the Riot Support Site.
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
Last Edited: 2012-11-12 20:43:54
November 12 2012 20:43 GMT
#501
@Mythical: Can you run a Netalyzr and post the results link here or PM it to me so I can read it?
It's like, "Is the Federation's Mobile Suit some kind of monster?"
MyTHicaL
Profile Joined November 2005
France1070 Posts
Last Edited: 2012-11-13 00:50:37
November 12 2012 22:09 GMT
#502
ty
Inschato
Profile Blog Joined November 2009
Canada1349 Posts
Last Edited: 2012-11-14 07:23:21
November 13 2012 22:47 GMT
#503
Game froze at 75% loaded first try, Ctrl Alt Delete wouldn't even bring up task manager, had to hard(?) >_> reset my computer. Try loading again, freezes at 95% this time. Manage to get task manager up, but the League Of Legends process will not die, the first time that has ever happened to me for anything in Windows 7(64-bit). I see they put that extra week of debugging to great use.. While I'm here I decided to go check some game logs and noticed on a completely unrelated note that there are massive log files for my Twisted Treeline games with "ERROR| ParticleSystem: Failed to set value for sound parameter TT_CaptureBeam." spammed over and over.

(possibly) relevant logs:
http://pastebin.com/r4QXiPz5
http://pastebin.com/Psurx5f0

Edit: I got a patch since this, so I'll see if it's still happening
Edit 2: Corrrection, I attempted to download a patch which got quite stuck at 99% and then upon successfully killing the launcher it didn't load on the second try and then proceeded to be an unkillable zombie process, the end times are near.. starting to feel like something is messed up with my computer, or my LoL install. Really dreading doing a full fresh install.
Edit 3: Reinstalling appears to have fixed it, as painful as that was.
3.
Craton
Profile Blog Joined December 2009
United States17303 Posts
November 15 2012 02:43 GMT
#504
So on patch day I went from 2310~ -> 1770. 2 games (1-1) later I was 1765 and went to bed.

Today I wake up and I'm 1356 with a 2-1 record.

Wat?
twitch.tv/cratonz
mordek
Profile Blog Joined December 2010
United States12705 Posts
November 15 2012 03:05 GMT
#505
Launcher came up and hit Play then nothing happened.

Followed http://na.leagueoflegends.com/board/showthread.php?t=2423574

Got in after patching again.

Queue for game, champion select ends. Nothing happens.

Now I have the "In game - Game still in progress" screen. If I quit out and log back in I get the reconnect button but nothing happens.
Didn't have any issues yesterday
It is vanity to love what passes quickly and not to look ahead where eternal joy abides. Tiberius77 | Mordek #1881 "I took a mint!"
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
November 15 2012 23:04 GMT
#506
@Craton: No clue. You'll have to contact a member of Player Support about that. Might be that your elo wasn't reset properly idk.

@mordek: There were some bugs on patch day but afaik they've been dealt with now. Are you still experiencing this problem?
It's like, "Is the Federation's Mobile Suit some kind of monster?"
mordek
Profile Blog Joined December 2010
United States12705 Posts
Last Edited: 2012-11-15 23:27:34
November 15 2012 23:26 GMT
#507
On November 16 2012 08:04 Chiharu Harukaze wrote:
@Craton: No clue. You'll have to contact a member of Player Support about that. Might be that your elo wasn't reset properly idk.

@mordek: There were some bugs on patch day but afaik they've been dealt with now. Are you still experiencing this problem?

Just tried. Champion select ends, game minimizes and nothing happens. I click on the LoL tab and it brings up the "Game is still in progress..." screen

Exiting, relogging, then click reconnect button only minimizes and nothing else happens.
It is vanity to love what passes quickly and not to look ahead where eternal joy abides. Tiberius77 | Mordek #1881 "I took a mint!"
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
November 15 2012 23:32 GMT
#508
@mordek: Interesting. Suggests something is interfering with the client from connecting to the game servers. Can you run a Netalyzr and PM the results link to me so I can read it? Also, in the mean time, check your firewall and antivirus exemptions; the in-game LoL Client and the PvP Client are actually separate programs and sometimes when patches change the game engine the in-game client may not be recognised any more.
It's like, "Is the Federation's Mobile Suit some kind of monster?"
Alaric
Profile Joined November 2009
France45622 Posts
November 16 2012 00:00 GMT
#509
Since the last patch, I've been experimenting fps loss (from 60 to ~20-25) on top of random lags during games. Is it something that could be repaired? Apparently the fps loss should be, as since it doesn't affect everyone (I've heard forever about people having troubles right after a patch until a fix comes out, and some not having any problem, I was in the second category until last tuesday), but is there something that can be done about the lags? It occurred to other people in the same games so I guess it's from the servers' side.
Cant take LMS hipsters serious.
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
November 16 2012 00:42 GMT
#510
@Alaric: Hm. Let's see if it settles down. If not, PM me and we'll take it from there.
It's like, "Is the Federation's Mobile Suit some kind of monster?"
Alaric
Profile Joined November 2009
France45622 Posts
November 16 2012 03:11 GMT
#511
Well EUW is down atm for an emergency patch about some problem it seems, I'll see if things change once it's back up.
Cant take LMS hipsters serious.
rhs408
Profile Joined January 2011
United States904 Posts
Last Edited: 2012-11-16 03:16:56
November 16 2012 03:13 GMT
#512
Seems NA is down as well... get a "server is busy" error when trying to log in.

Their forums have been down since this morning as well. Fix quickly please, I want to play!
Craton
Profile Blog Joined December 2009
United States17303 Posts
November 17 2012 21:40 GMT
#513
Why does attempting to log into League forums result in an unauthorized request?

It seems like a feature of a ban, except I don't post on the forums and have no reason to be banned.
twitch.tv/cratonz
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
November 17 2012 22:32 GMT
#514
@Craton: There's something wrong with LoL Forums atm. Was talking to Rioters earlier about it. Try again in a bit.
It's like, "Is the Federation's Mobile Suit some kind of monster?"
Craton
Profile Blog Joined December 2009
United States17303 Posts
November 17 2012 23:19 GMT
#515
On November 18 2012 07:32 Chiharu Harukaze wrote:
@Craton: There's something wrong with LoL Forums atm. Was talking to Rioters earlier about it. Try again in a bit.

Well it's been that way for a week or so, so what do you mean by "in a bit?"
twitch.tv/cratonz
Chiharu Harukaze
Profile Joined September 2011
12112 Posts
November 18 2012 02:50 GMT
#516
@Craton: Several of the other Wrenches raised the issue that there were some problems with the forum earlier today. I tired the Forums later and they seemed to have been resolved so I assumed everything was fine.

Can you PM me a screenshot of what the error looks like? Not quite sure from the description you gave. (I think it's safe to assume you've tried the regular stuff like clearing cache, trying different browsers, etc. so I won't bore you with that)
It's like, "Is the Federation's Mobile Suit some kind of monster?"
Craton
Profile Blog Joined December 2009
United States17303 Posts
November 24 2012 08:23 GMT
#517
If I'm forced to alt+f4 out of the client during load and reconnect (e.g. when it bugs out during load (everyone's pings and load % stops updating) -- this happens like 15% of the time), then when the game loads none of the entities will load, including all players and minions, which forces an additional quit and reload to fix everything.

Nothing I've tried has managed to fix that issue (where nothing loads and I'm forced to re-restart). Most recently I tried killing all of the processes related to League and reconnecting before the game ever started, but that got me nowhere.
twitch.tv/cratonz
Cubu
Profile Blog Joined February 2011
1171 Posts
November 24 2012 12:03 GMT
#518
I am having trouble installing the korean client. When i open the setup for the kr client, the only options i am given are 'modify', 'repair' and 'uninstall' (written in korean ofc). I'm pretty sure this is because i already have the NA client installed. How do i install Kr client without uninstalling Na client? Is there a way to play on both servers with only one client, as is the case for EU?
Ryuu314
Profile Joined October 2009
United States12679 Posts
Last Edited: 2012-11-24 22:22:06
November 24 2012 22:15 GMT
#519
I'm trying to log in atm and I keep getting the login error "The server is currently busy. Please try again later." But the client/website says servers are online. what do.

yay fixed it. stupid internet explorer
Frolossus
Profile Joined February 2010
United States4779 Posts
December 02 2012 23:26 GMT
#520
On November 24 2012 21:03 Cubu wrote:
I am having trouble installing the korean client. When i open the setup for the kr client, the only options i am given are 'modify', 'repair' and 'uninstall' (written in korean ofc). I'm pretty sure this is because i already have the NA client installed. How do i install Kr client without uninstalling Na client? Is there a way to play on both servers with only one client, as is the case for EU?

install to a different harddrive
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