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It
Sucks
Hard.
Does anyone have any problems with companies like Rogers, Bell, The Brick? For the past few years, their services have been down the drain.
The Brick:
My family has only bought something from them once, when they were giving away a free 50 inch TV with a sofa set. We ordered the 1,2, and 3 seaters. We asked for a brown set (matching our house decor). Simple right? Just send over a couch set and a TV, then we pay them; everyone is happy.
WRONG
For 6 months, they kept getting sending over a green 1 seater. Like come on. My father requests "a brown 1 seater, like chocolate you know?"... The brown one came, but then we never looked at the Brick again.
Rogers:
Internet. Sometimes it goes off every half an hour. Sometimes its extremely laggy when im only browsing the web. AND they keep changing the Norton Protection software. Now its starting to work like the "Cancel or Allow" part of Vista.
Bell:
Where do I start:
1) when we used to have DSL from them, we ordered their anti-virus software, and It did not come for 9 months. To this day, it has not come...
2) For the past five years, their has always been bell and rogers vans in the neighbourhood (near those brown boxes). I dont know what they are doing, but they are always screwing up our neighbourhood's phone/cable/internet lines. We keep calling the customer service, but they blame it on us. Once 911 police came to our house, and spoke very rudely, as they thought we were the ones that called. We kept saying "no one called from here." I understand that the police have a job to do, and people's safety are on the line. The question is: Why did they come here? Turns out some of the wires were re hooked, and so the signal or what not ended up saying my address.
Do you guys have any problems with companies like these? Its been going on for years...
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Haha I'd say more than half of the Canadian people I've known have complained about Rogers before. Do they have a monopoly or something?
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Canada643 Posts
used to have tons of problems with rogers like until about 3-4 years ago and since then its been perfect. maybe the hundreds of complaints and annoyed calls to customer service paid off or maybe they just improved service i dont really know either way im happy.
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Qwest does my internet. I pay for 5mbps. I get 256k. It drops 25% of the time.
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I hate that the CRTC deregulated cost for areas with one other service provider so it's like you pick between rogers or bell and get fucked either way cause they in CAHOOTZ
!_!
Corporations definitely suck.
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From New York to Seoul :3
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Rogers makes me wish I were Sweedish. Actually, everything related to the internet makes me wish I was Sweedish.
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Rogers is the biggest bullshit ever. They keep on increasing their price, but yet, at the same time, offer less and less services (still bitter about flickr)
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Videotron's Internet is extremely stable compared to Sympatico or Roger's, i've used Sympatico for like 5years and always had huge problems and guess what they were telling us ? We were the problem, not them.. yeah right. Anyways, you should look for videotron if you want a stable internet, in 1.5year of use now.. i lost the connection once for like 5mins, that's all.
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United States1967 Posts
I use optimum as well, and probably best ISP I've had so far. Worst I've had is Comcast. If it was available in my area, I'd switch to Verizon Fios though.
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Isn't Videotron mainly based around Quebec? I don't have many complaints about Rogers but I know I'm merely lucky. I checked Videotron's website and they GOUGE you on bandwith. Seriously, 30GB of combined upload and download? I use at least 1gb and typically 2GB.
I want to convince my parents to go with a smaller ISP since they tend to be better, I'm based in Ottawa.
Anyone know of any good ISPs in Ottawa?
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I use optimum, it's pretty decent, haven't had any problems for the past few years.
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You think you are unlucky?
Think it again
I am paying for a 256kbps ADSL and it will never get better than 0.20 I know is not a big deal but what really annoys me is not how high it can get, but how LOW it can get.
Just watch:
I have the most unstable service EVER. As they are the only ones providing internet here so i have no choice.
I'm thinking about making my own blog just to complain about this.
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I am pretty sure every Canadian internet service provider blows. I have shaw now, before telus, before rogers, all of them are equally bad. So annoying god, is it really that hard to have internet access w/o it cutting off randomly?
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On July 13 2009 06:09 Sonu wrote:
I win 
lol j/k
edit:
I used to have massive problems with Rogers but it ended up that when we first installed cable internet, the technician was a lazy ass and decided to just run it off the tv line, which caused disconnects daily and to fix it I unhooked the cable, waited a couple seconds, and then rehooked it again, ended up the signal strength in the coaxial cable was hovering over the minimum. So after much frustration (and not knowing why it was disconnecting), the second cable technician came a couple months later and showed us the problem and proceeded to hook it up to the right cable line for internet. But he DIDN'T hook it up to the right cable line (to this day i have no idea what he hooked it up to). Internet was ridiculously slow, but at least stable. So after complaining about only getting 1/10th the bandwidth we were paying for, a third technician came, drilled a hole through my bedroom wall, and hooked a direct line from outside.
So yeah, to this day that pretty much did it. I still don't really know exactly how it works but I haven't had a problem since. Yes, Internet goes out every once in a while for a minute or so, but it during power outages and usually affects the whole neighborhood so I feel better.
I've had good experiences with Nexicom in first year res when each room had its own 13Mbps line. Though in second year I had to share my 10Mbps line and it'd go down to 200-400 kb/s during peak hours in the evening.
Cogeco I've had a lot of bad experiences with their tech support. Their bandwidth cap sucks and price-wise they cost just as much (or sometimes more) than other cable companies.
I've had limited experience with Bell, but they seem alright. Non-premium lines that are "slower" are actually pretty darn slow. My good experience was at a friend's house: stable, fast, no problems.
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On July 13 2009 08:46 Not_Computer wrote:I win lol j/k edit: I used to have massive problems with Rogers but it ended up that when we first installed cable internet, the technician was a lazy ass and decided to just run it off the tv line, which caused disconnects daily and to fix it I unhooked the cable, waited a couple seconds, and then rehooked it again, ended up the signal strength in the coaxial cable was hovering over the minimum. So after much frustration (and not knowing why it was disconnecting), the second cable technician came a couple months later and showed us the problem and proceeded to hook it up to the right cable line for internet. But he DIDN'T hook it up to the right cable line (to this day i have no idea what he hooked it up to). Internet was ridiculously slow, but at least stable. So after complaining about only getting 1/10th the bandwidth we were paying for, a third technician came, drilled a hole through my bedroom wall, and hooked a direct line from outside. So yeah, to this day that pretty much did it. I still don't really know exactly how it works but I haven't had a problem since. Yes, Internet goes out every once in a while for a minute or so, but it during power outages and usually affects the whole neighborhood so I feel better. I've had good experiences with Nexicom in first year res when each room had its own 13Mbps line. Though in second year I had to share my 10Mbps line and it'd go down to 200-400 kb/s during peak hours in the evening. Cogeco I've had a lot of bad experiences with their tech support. Their bandwidth cap sucks and price-wise they cost just as much (or sometimes more) than other cable companies. I've had limited experience with Bell, but they seem alright. Non-premium lines that are "slower" are actually pretty darn slow. My good experience was at a friend's house: stable, fast, no problems.
can u tell us, my good man, your friend's ISP?
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