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Iccup admins need to stop being pussies. When I was an admin/superadmin we solved those kind of complaints no problem. They aren't that hard.
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Oh.. some days those were..
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Yes they were the days of hundreds of complaints per day! Not all that fun to be honest, but I wouldn't say the policy is terrible now. It's just I think there should be an english language proficiency requirement
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Seriously why don't you become an admin yourself? Nobody is perfect. They are working in their spare time for free to help the majority of people. They make mistakes sometimes but who cares the ladder would be shit without them. So what if they don't know english? Not everybody knows english. Why don't you learn their language so you can complain to them some more. I understand your upset but its annoying when people call out these poor admins just because they mess up one time. They do a lot more good than bad...and im sure if you pay them they might care just a little bit more about your 1 little problem.
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There's a rule that you can find on the website that says that during server crash no disconnect will be investigated. It's tough, but that's the rule. Buyers beware.
In general, you can't make an argument saying "this one is legit -- I really got drophacked" because then all of the 1000 players who played during the server crash will say that.
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EPT
